“DO NOT BOOK THIS "HOTEL"!!!”

This was my third time travelling to the Keys, and also my third time staying in the Marathon area. The pictures are very deceiving. The hotel has a beach, but there is so much broken glass in the area it's not safe to walk in barefoot (this is obvious at low tide, when all of the water leaves the beach area and the pier area is dry.) Our room was left unlocked as we were checking in past 10 pm, which any of the other guests/vistors could have entered and claimed (esp. since many of which were intoxicated.) Our room (109) had a musty smell, and the furniture (futon) had been chewed up by some animal. For three nights, the people upstairs kept us awake at night due to their running and stomping; after three such nights, we complained and were told there was nothing that could be done, that we had one of the "nicest" rooms, and we could talk to the manager the next day if we wished. Also, good luck obtaining linens; for the three of us staying there, we consistently only received 1-2 washcloths daily. There were no blankets for guests who needed them. Many of our towels had holes, and our sheets had stains. As far as cleanliness, our maid never in 4 days swept our floors, which were always covered in sand secondary to the room being next to the beach area. Customer service is not great for them, either. As stated above, the daytime desk clerk was not helpful with our complaints (and was generally rude.) At checkout, he didn't even ask how our stay was--guess he knew!

“not impressed”

Hotel is awful. The cottage we had didn't match our expectations at all.

“I strongly suggest to not book this Inn”

In Canada, our 50$ motel rooms are better than the room we had. With the price they charge for staying there they should invest in renovating their rooms. Old, crooked floors on upper level room, soap in the shower was in a million pieces when I opened it to use it, I didn't dare to touch the quilt on the bed. I'm not a picky traveller at all as long as it is clean and I can find minimum comfort. This is definitely not a place I will go back and recommend to my worst enemy.

“DO NOT STAY HERE!!!”

DO NOT STAY HERE!!! Hotel room was not clean and the room smelled like insecticide. Beds were uncomfortable and the building was old and run down. Save yourself the time and look for a different place to stay even if it costs more.

“Trashy, smelly beach! No coffee, uncomfortable beds”

While the room was large and included a kitchen and dining table, there's several significant drawbacks. The beach smelled like sewage and was littered with shoes, plastics, beer cans, fishing lines & lures, etc. After hearing how many endangered sea turtles ingest this stuff, our family went out and filled 4-5 trash bags of stuff along the beach by the hotel. The staff should be ashamed! I'd boycott this hotel simply for their lack of caring for the ocean right outside their front door. They give you a coffee pot, but not a single pack of coffee. The nearest coffee place open before 8am was 5+ miles away. A sign says if you use the dishes you must clean them or be charged a large fee. Fair enough, but they provide no dish washing soap! How many people carry this when they travel? They also provide no shampoo or bath soap, the soda machine did not work, and the beds were hard and uncomfortable. One of the beds was actually a pull out futon. I had to crawl over my wife to get out of bed in the morning. Lastly, we heard 20-30 minutes of extremely loud banging right outside our window at 5am from a trash truck. How about scheduling that later in the morning or loading the trash by hand when it's that early?

“Helpful staff!!!”

this hotel is slightly older but well maintained and clean. Location is fabulous. we were moved to the condo section which was breath taking. the staff could not have been more helpful. I would definately go vack - thank you Marcia

“Yellowtail Inn”

This was a very nice place to stay for a family, right on the beach, perfect location, shallow water fun to throw the frisbee in, and very nice accomadations

“Upgraded to Casa Del Sol beach resort- FREE”

The best stay for my vacation, 2 br/3baths ocean front resort. The swimming pool is pretty nice, all staff are very nice too. Can't wait to go back.