Ratings based on 3,325 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice hotel, wifi not good.

Posted 25-Dec-2014
Nice hotel, but not good wifi. Pricy but nice environment and good decoration details.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle

Great hotel

Posted 25-Dec-2014
Pros: Room facilities, comfortableness, view.
Location: No
The hotel itself is great, comfortable room, good view (we are freely upgraded to bay view due to reservation through Expedia). The only thing is the hotel is in new town, a bit far from old town. The old town parking is a big problem. If hotel is in old town, parking in hotel is a good idea.
5 out of 5
Recommended
for Everyone
by A verified traveller

i liked it

Posted 24-Dec-2014
nice hotel, cool pool and a hot tub, a huge bathroom in the room
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Indianapolis, IN

pleasant, comfortable hotel and amenities.

Posted 23-Dec-2014
Pros: The rooms were very nice and we loved the pool area.
Cons: The front of the hotel throws you off on how nice the hotel really is. Would recommend improving the front entrance.
Location: We did have to drive to see the things down by the water, but it was not that far to drive and we had no problem finding a place to park.
Our first time to Key West and we chose Inn at Key West to stay just from the pictures we saw on the internet. We were pleasantly surprised of how beautiful and comfortable the rooms and pool area were. We would definitely stay there again. We have already recommended the Inn to others.
2 out of 5
by A verified traveller

No Beach Access, Disappointing Rooms

Posted 23-Dec-2014
Pros: Pool and garden area around the pool.
Cons: Room quality. Needs some upgrading.
Location: Fairly far out from downtown Key West. No beach access.
Disappointing rooms. Older property with low quality rooms. No closet in room, and a very small storage space to hang up your clothes. Certainly a poor value for the price. Best thing on the property was the pool and garden area around the pool. No extra amenities. Door to room did not close well and we found a centipede crawling on the floor in the morning after we got up.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ma

A few days away

Posted 20-Dec-2014
The Inn is located about 5 miles away from Duval St. It's lush garden setting is inviting. Beautiful pool and hot tub area. We were discouraged with being placed in the last room at the far end of the complex since I made a reservation some time ago. When I asked for a different location it was $30 more and not the case when I first made the reservation on line. It was a nice room with a patio are but how much does one want to pay for sleeping really?
Comment from Hotel Management
23-Dec-2014 by Ryan, Hotel Management
Thank you for taking the time to provide feedback from your recent stay. We are grateful for the kind words you express about the property and our pool area. There are a few different room types and prices do vary depending on location. We appreciate your business and hope you decide to give us another chance in the future. Thank you, Ryan Batot Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Dec-2014
it was a good trip in this hotel. quiet, clean and a special experience
Comment from Hotel Management
23-Dec-2014 by Ryan, Hotel Management
Thank you for taking the time to provide us with your feedback. We are glad to hear you had a special experience during your time with us. We appreciate your business and hope to see you again in the future. Thank you, Ryan Batot Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Dec-2014
Staff beyond helpful. Relaxing. Cab ride to the tourist area. Best of both worlds.
Comment from Hotel Management
23-Dec-2014 by Ryan, Hotel Management
Thank you for taking the time to provide us with your feedback. We appreciate the kind words about the staff as well as your business. We hope you make it back to Key West and visit us again in the future. Thank you, Ryan Batot Front Office Manager
3 out of 5
by A verified travellerfrom Louisiana

Quiet room

Posted 15-Dec-2014
Pros: quiet rooms
Cons: cable tv. inside dining
Location: grocery stores, movie theater
When we arrived our reserved room had an issue with the door being hard to close. Not a real problem. Only one restaurant, outside dining. Not a good thing with all the wind. Only 10 TV channels. Not a problem if you spend all your time outside. We come in at night. Room was very quiet which was very nice.
Comment from Hotel Management
23-Dec-2014 by Ryan, Hotel Management
Thank you for taking the time to provide us with your feedback. We are sorry to hear about the inconveniences you experienced during your stay with us. We hope you decide to give us another chance in the future. Thank you, Ryan Batot Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travellerfrom New Jersey

Nice hotel close to beach great pool area

Posted 14-Dec-2014
We stayed at The Inn for 7 nights. It was a memorable experience. Hammocks cafe's food and service are both excellent ! Friendly and professional staff. Beautiful pool area with great landscape. Definitely recommended.
Comment from Hotel Management
16-Dec-2014 by Ryan, Hotel Management
Thank you for taking the time to provide us with your feedback. We appreciate the kind words about our staff as well as the property. We are glad to hear you has a memorable experience with us and enjoyed the food and service from Hammock's Cafe. We appreciate your business. Thank you, Ryan Batot Front Office Manager