Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel - excellent location

Posted 03-Apr-2014
Lovely experience attentive staff Breakfast ok - could be better
3 out of 5
Recommended
for Everyone
by sherine from Egypt

Location is perfect

Posted 17-Mar-2014
Cons: Room furniture
Was good & we enjoyed our stay except the heater in the bath room wasn't so good.
5 out of 5
Recommended
for Business Travellers
by Marya Snow from Hudson ma

Posted 17-Nov-2013 on Hotels.com
Excellent location room very large and clean Staff at tentative would highly recommend to anyone !!!!
4 out of 5
Recommended
for Couples
by Dolly from Manchester

Very nice Hotel 10 mins from station

Posted 02-Nov-2013
Pros: It was very clean staff very nice breakfast lovely plenty of choice.
Cons: Better pillows, room on the small side not impressed with view from window and no bath.
Location: 10 mins from station and bus station, within walking distance for all sights. One hour train journey to see Pisa.
Had a lovely time in Florence. Hotel was on the door step for all sights, very clean, breakfast was excellent with plenty of choice, room was a bit small with no view, window opened out to a light-well which was about 4 foot from room opposite so had to keep net curtain closed otherwise could see neighbour. Staff very nice, pillows a bit on the hard side but all in all I would recommend this Hotel.
5 out of 5
Recommended
for Everyone
by young traveller from Azerbaijan

Great place

Posted 31-Oct-2013
Pros: It is centrally located for visiting the local sights. It has many good restuarants and cafes around it. Very quiet at night and very safe location
Location: we visited Dumas cathedral, pitti palace, vecchio, accademia, uzzifi gallery and michelangelo square. all within walking distance.
The hotel is within walking distance of railway station SM. The staff is warm and friendly. The room is spacious and airy. WE had the room in the back and it was very quiet and peaceful at night. THe bathroom is clean and well stocked. The breakfast has variety even wine. The staff is quick and efficient. WE have stayed at other hotel of this chain in Rome and were equally pleased with it. The staff is very helpful with your queries. we would definately stay here again.
5 out of 5
Recommended
by A verified traveller

A great base

Posted 27-Oct-2013 on Hotels.com
An excellent place to stay in the centre of Florence. All the sights are within easy reach on foot. Although a little more expensive than other hotels in the area it was well worth it for the convenience of the location.
4 out of 5
Recommended
for Everyone
by A verified traveller

Best location. Good4 star hotel

Posted 20-Oct-2013
Requested room in rear at check in. Was asked to try front room for 1 night and then request change. Chose to stay , but experienced moodiness from street at 2 AM. Otherwise pleased.
5 out of 5
Recommended
for Everyone
by Barbara from Fairfield Glade, Tn.(USA)

Hotel is close to almost everything.

Posted 17-Oct-2013
Pros: Close to everything
Cons: Hire a friendly man to mix with everyone who want to relax and have a drink before going up to their room.
This is our third stay at this hotel. It is so easy to walk to almost everything from hotel. The staff has been great except for this visit, the young man who was suppose to be serving drinks was on the phone texting. We finally gave up and went to our room. However, in the past the service was very good so hopefully this young man is only there for a short time.
5 out of 5
Recommended
for Families
by Patricia Lloyd from Atlanta, GA

Hotel Pierre

Posted 11-Oct-2013 on Hotels.com
This was our 1st stay at this hotel. Central location excellent for sightseeing. The premium room was large, spacious, and very clean. Hotel staff very helpful & responsive to our requests and needs. Would stay again at this hotel in the future.
5 out of 5
Recommended
by A verified traveller from Boston

Hotel Pierre is my Florence hotel of choice

Posted 26-Sep-2013 on Hotels.com
Hotel Pierre is a wonderful Florence hotel. I have stayed there a number of times and I keep going back. The service at check-in was fabulous - thank you Lucia!