Ratings based on 22 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
77% of guests recommend
3.5 Room cleanliness
2.6 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Melbourne

VERY HIT AND MISS!!

Posted 05-Aug-2014
Pros: Our room was very clean, good location and spacious.
Cons: THE SERVICE!! THERE IS NONE!! Two people we met didnt even get to stay there because no one was there to give them a key! THE WIFI DOES NOT WORK
Location: very good location, lots to do in florence, close to everything
We had a pleasant stay, apart from the bathroom needing a new shower! The most disturbing thing was there was ZERO service! NO ENGLISH and two people who tried to stay after booking were not greeted with ANY SERVICE, they had to TRAIN TO VENICE because there was no one to give them there key!!! HORRIBLE STORY!! THE WIFI DOES NOT WORK!!
1 out of 5
by A verified traveller from Toronto

Don't bother

Posted 06-Jul-2014
Pros: Nothing.
Cons: First step, let your customers in.
We informed the hotel we were checking in half an hour late (830 pm) in an e-mail they confirmed. When we arrived, they answered the bell but refused to open the door stating the latest check in was at 7pm (the original e-mail says 8pm). It was especially disappointing they refused to open the door even though they were present and we could have resolved the matter by speaking face to face. It is also especially disappointing since it is common knowledge trains often run late in Italy, which means even the best laid plans can result in you reaching your hotel late for check in.
3 out of 5
Recommended
by carolina from london

Good for a night

Posted 30-Jun-2014 on Hotels.com
The hotel was ok.. however you must share the bathroom and its really noise outside the room. There is not air acondition therefore you must leave the window open and there is a lot drunk people. I couldnt sleep properly. at least 4 times i wake up
2 out of 5
Recommended
by A verified traveller

Very good location.

Posted 29-Jun-2014 on Hotels.com
We were happy with the location,it was very convenient but there was too much noise in the night. We weren't happy when they asked us for payment in cash the moment we got there. We were not prepared to pay cash because it had not been previously discussed. It was suggested to us that we go down to the ATM and get the money. The reason given for cash payment was that their card facility was not working that day. Yet the following they still wanted cash and gave us a receipt without the hotel name on it.
1 out of 5
by A verified traveller

Close to the touring area but noisy

Posted 15-Jun-2014
There is no receptionist at all. You must have a phone to call her to come for checking in. You have to pay cash. I didn't prepare for cash so I had to rush to a change store to purchase cash. As a result, I had to pay extra cost of 20 euro for the cash. The bathroom was shared and it was not mentioned at Ad. It was noisy all the night by pedestrians and cars in the street.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Excellent

Posted 13-Jun-2014 on Hotels.com
Check In at any time ! Better than a hotel when it comes to service. Not a good place for families to stay because of the shared bathroom. Inexpensive
3 out of 5
Recommended
for Everyone
by helmuth from vienna Austria

center of florence

Posted 29-Apr-2014
Pros: Its in center of florence.whereever you want to go you can walk.
Cons: nothing
Location: Cultural monuments,museums,churches and many other places of interests are there and its just 5 minutes from the train station
world traveler like to stay in places where the can reach everything they want.Florence is the most beautiful place in italy.We have been there for only 2 days but it was the most exciting days in my life
4 out of 5
Recommended
for Everyone
by LB from New York, NY

Wonderful room, large shared bathrooms

Posted 22-Apr-2014
Pros: Location, safety, decor.
Cons: Directions to use the heat.
Location: Right off of Signoria Square, where the Ufizzi is located. Easy walking to the Duomo and all other Florentine areas. Located on a nice, quiet street.
This was a great place to stay for the price. Would highly recommend it. The only reason it gets 4 stars for comfort is that we couldn't figure out how to turn on the heat and the staff is not around at most times. So, it was chilly in the room, but bearable. Just be sure to ask about the heat if you think you might need it. The bathrooms are shared (there is a half bath and a large, full bath), but there are few rooms and it wasn't an issue. Other than that, the domed ceiling, large room, pleasant aesthetics, safe building, and great location make this place worth a stay.
2 out of 5
Recommended
by A verified traveller

Great location, awful hotel

Posted 18-Apr-2014 on Hotels.com
The hotel was not clean, the room smelled like mold, and there was no hot water in the shared bathroom. That said, the location is amazing, so if you're not planning on spending time in the hotel it's ok.
4 out of 5
Recommended
for Families
by Abuaaryana

Great Location

Posted 19-Dec-2013 on Hotels.com
The location of the hotel is good for shopping and also for sightseeing, however the streets can be heard in our room. Room for improvement on the noise pollution there.