Ratings based on 50 Verified Reviews

They paid and stayed. We double-checked.
2.4 out of 5
62% of guests recommend
2.8 Room cleanliness
2.1 Service & staff
2.6 Room comfort
2.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Sarafrom Queretaro

Excelente ubicacio

Posted 20-Aug-2014 on Hotels.com
Esta en excelente zona, para dormir esta perfecto recomendado para chavos, yo fui con mis hijos y para ellos estuvo perfecto si volveríamos , el detalle es que hay un solo baño y tienes que esperar o estar a las vivas para ganarlo
3 out of 5
by A verified travellerfrom Melbourne

VERY HIT AND MISS!!

Posted 05-Aug-2014
Pros: Our room was very clean, good location and spacious.
Cons: THE SERVICE!! THERE IS NONE!! Two people we met didnt even get to stay there because no one was there to give them a key! THE WIFI DOES NOT WORK
Location: very good location, lots to do in florence, close to everything
We had a pleasant stay, apart from the bathroom needing a new shower! The most disturbing thing was there was ZERO service! NO ENGLISH and two people who tried to stay after booking were not greeted with ANY SERVICE, they had to TRAIN TO VENICE because there was no one to give them there key!!! HORRIBLE STORY!! THE WIFI DOES NOT WORK!!
1 out of 5
Recommended
by hasonitofrom florense

you will spend the night on the street

Posted 30-Jul-2014 on Hotels.com
what happened to me is the exact same thing as the person before me, so look somewhere else.
2 out of 5
Recommended
for Families
by Skibyefrom Copenhagen

Ok hotel, but no private bathroom/toilet

Posted 20-Jul-2014 on Hotels.com
The room is clean, and situated in a very central and cosy district in the City. But several problems with the locks, the doors, and the bathroom, you have to share is a big minus.
1 out of 5
by A verified travellerfrom Toronto

Don't bother

Posted 06-Jul-2014
Pros: Nothing.
Cons: First step, let your customers in.
We informed the hotel we were checking in half an hour late (830 pm) in an e-mail they confirmed. When we arrived, they answered the bell but refused to open the door stating the latest check in was at 7pm (the original e-mail says 8pm). It was especially disappointing they refused to open the door even though they were present and we could have resolved the matter by speaking face to face. It is also especially disappointing since it is common knowledge trains often run late in Italy, which means even the best laid plans can result in you reaching your hotel late for check in.
3 out of 5
Recommended
by carolinafrom london

Good for a night

Posted 30-Jun-2014 on Hotels.com
The hotel was ok.. however you must share the bathroom and its really noise outside the room. There is not air acondition therefore you must leave the window open and there is a lot drunk people. I couldnt sleep properly. at least 4 times i wake up
2 out of 5
Recommended
for Getaway With Friends
by Adrifrom Parma

Posizione centrale

Posted 30-Jun-2014 on Hotels.com
Abbiamo scelto questo posto (non e' ne un hotel, ne un B&B ma solo una camera con bagno in corridoio) per la posizione vicino a Piazza della Signoria. Dalla finestra veniva un odore di muffa, di cantina vecchia. Meglio la camera che da sulla strada. Sono solo 4 stanze e la proprietaria non e' sul posto, se le altre persone sono educate non ci sono problemi, nel nostro caso non e' stato cosi'. Non credo di tornare malgrado la posizione.
2 out of 5
Recommended
by A verified traveller

Very good location.

Posted 29-Jun-2014 on Hotels.com
We were happy with the location,it was very convenient but there was too much noise in the night. We weren't happy when they asked us for payment in cash the moment we got there. We were not prepared to pay cash because it had not been previously discussed. It was suggested to us that we go down to the ATM and get the money. The reason given for cash payment was that their card facility was not working that day. Yet the following they still wanted cash and gave us a receipt without the hotel name on it.
2 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 22-Jun-2014 on Hotels.com
1 out of 5
by A verified traveller

Close to the touring area but noisy

Posted 15-Jun-2014
There is no receptionist at all. You must have a phone to call her to come for checking in. You have to pay cash. I didn't prepare for cash so I had to rush to a change store to purchase cash. As a result, I had to pay extra cost of 20 euro for the cash. The bathroom was shared and it was not mentioned at Ad. It was noisy all the night by pedestrians and cars in the street.