Ratings based on 19 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
74% of guests recommend
3.4 Room cleanliness
2.6 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Melbourne

VERY HIT AND MISS!!

Posted 05-Aug-2014
Pros: Our room was very clean, good location and spacious.
Cons: THE SERVICE!! THERE IS NONE!! Two people we met didnt even get to stay there because no one was there to give them a key! THE WIFI DOES NOT WORK
Location: very good location, lots to do in florence, close to everything
We had a pleasant stay, apart from the bathroom needing a new shower! The most disturbing thing was there was ZERO service! NO ENGLISH and two people who tried to stay after booking were not greeted with ANY SERVICE, they had to TRAIN TO VENICE because there was no one to give them there key!!! HORRIBLE STORY!! THE WIFI DOES NOT WORK!!
1 out of 5
by A verified traveller from Toronto

Don't bother

Posted 06-Jul-2014
Pros: Nothing.
Cons: First step, let your customers in.
We informed the hotel we were checking in half an hour late (830 pm) in an e-mail they confirmed. When we arrived, they answered the bell but refused to open the door stating the latest check in was at 7pm (the original e-mail says 8pm). It was especially disappointing they refused to open the door even though they were present and we could have resolved the matter by speaking face to face. It is also especially disappointing since it is common knowledge trains often run late in Italy, which means even the best laid plans can result in you reaching your hotel late for check in.
1 out of 5
by A verified traveller

Close to the touring area but noisy

Posted 15-Jun-2014
There is no receptionist at all. You must have a phone to call her to come for checking in. You have to pay cash. I didn't prepare for cash so I had to rush to a change store to purchase cash. As a result, I had to pay extra cost of 20 euro for the cash. The bathroom was shared and it was not mentioned at Ad. It was noisy all the night by pedestrians and cars in the street.
3 out of 5
Recommended
for Everyone
by helmuth from vienna Austria

center of florence

Posted 29-Apr-2014
Pros: Its in center of florence.whereever you want to go you can walk.
Cons: nothing
Location: Cultural monuments,museums,churches and many other places of interests are there and its just 5 minutes from the train station
world traveler like to stay in places where the can reach everything they want.Florence is the most beautiful place in italy.We have been there for only 2 days but it was the most exciting days in my life
4 out of 5
Recommended
for Everyone
by LB from New York, NY

Wonderful room, large shared bathrooms

Posted 22-Apr-2014
Pros: Location, safety, decor.
Cons: Directions to use the heat.
Location: Right off of Signoria Square, where the Ufizzi is located. Easy walking to the Duomo and all other Florentine areas. Located on a nice, quiet street.
This was a great place to stay for the price. Would highly recommend it. The only reason it gets 4 stars for comfort is that we couldn't figure out how to turn on the heat and the staff is not around at most times. So, it was chilly in the room, but bearable. Just be sure to ask about the heat if you think you might need it. The bathrooms are shared (there is a half bath and a large, full bath), but there are few rooms and it wasn't an issue. Other than that, the domed ceiling, large room, pleasant aesthetics, safe building, and great location make this place worth a stay.
2 out of 5
Recommended
by A verified traveller

Great location, awful hotel

Posted 18-Apr-2014 on Hotels.com
The hotel was not clean, the room smelled like mold, and there was no hot water in the shared bathroom. That said, the location is amazing, so if you're not planning on spending time in the hotel it's ok.
4 out of 5
Recommended
for Families
by Abuaaryana

Great Location

Posted 19-Dec-2013 on Hotels.com
The location of the hotel is good for shopping and also for sightseeing, however the streets can be heard in our room. Room for improvement on the noise pollution there.
4 out of 5
Recommended
for Personal Event
by hgreen from England

Fantastic Location

Posted 03-Dec-2013 on Hotels.com
You really cannot beat the location of this guest house. It's extremely central. This is not a hotel- the people come to let you in (they ask you when you're arriving, but they were an hour late for me, and the phone number they give is out of service.) When they do let you in, make sure you have the cash ready to pay them. They don't take card, and want the money immediately. This is great place if you are looking to not pay a great deal- probably one of the cheapest places in Florence if you want your own bedroom. It is safe (you get a key to the building, apartment, and your room) and it's pretty clean. The rooms are very clean, and the bathroom sort of depends on who else is staying at the time. So I recommend bringing slippers. The wifi is good and free. The rooms are pretty loud, but thats going to be the case anywhere in the centre of the city. Overall, for what you pay (which is very little), this place is very good.
4 out of 5
Recommended
for Personal Event
by ls from Florida, usa

good accommodations

Posted 03-Dec-2013 on Hotels.com
Room was clean and staff was friendly. It is on a fairly well traveled street so expect some noise. Central location made walking around easy. Cash only, so come prepared.
3 out of 5
by Natalia from Paris, France

Great location. OK room. Shared bathroom!!!

Posted 07-Nov-2013
Pros: location
The location of the hotel is awesome. The room is clean and the bed is big. But it no where in the description that I saw that the bathroom is shared between all the rooms. Also, the description says that the room includes a separate living room but all it is, is a couch in a conner. Also, while it is mentioned somewhere in the room description that you Might be charged extra for a person, it is not very clear. We specifically booked for 2 adults and 1 child (4 years old) through Expedia and when we came we had to pay 25 euros extra for our daughter. Not a great hotel for a family or an older couple who want to enjoy their sleep. But I would highly recommend it to a young couple who like to be in the middle of all the great city entertainment and go out late.