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Reviews of Red Tree Lodge

3 out of 5
Red Tree Lodge
1101 7th Ave, Fernie, BC

Reviews

8.2

Very good

Rating 10 - Excellent. 268 out of 808 reviews" "
Rating 8 - Good. 357 out of 808 reviews" "
Rating 6 - Okay. 128 out of 808 reviews" "
Rating 4 - Poor. 41 out of 808 reviews" "
Rating 2 - Terrible. 14 out of 808 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of ammenities offered, staff is very friendly
Stayed 2 nights in Apr 2024

8/10 Good

lora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are all amazing. They were able to accomodate an early check in due to being rained out at the hill. The amenities are plenty. Would highly recommend.
Stayed 2 nights in Apr 2024

8/10 Good

Tracey

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Convenient to the ice arena. For pet friendly rooms, make sure you bring a pet bed and pet dishes as the hotel doesn’t seem to provide anymore.
Stayed 1 night in Mar 2024

10/10 Excellent

KEVIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Makes for a perfect home base in the Fernie area. Close to everything , and the hotel has everything we need - Pool,Hot Tub,Sauna, even a great games room and mini movie theatre. Rooms were clean, Service was top-notch. Would definitely recommend
Stayed 4 nights in Jan 2024

10/10 Excellent

Kerry

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel made us feel welcomed. Really enjoyed our trip to Fernie and how they went above and beyond in hospitality. We will be back again!
Stayed 2 nights in Nov 2023

6/10 Okay

Trevor

Liked: Staff & service, room comfort
Disliked: Cleanliness
Basic wants in a Hotel Clean area
Given a Key to room that was not able to open door, bathtub/shower had hair from last guest?
Stayed 1 night in Oct 2023

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Catherine

Liked: Room comfort
Nice stay
This is our second time here - we visit Fernie 2-3 times a year. Central location, nice staff, some upgrades in the rooms since the last time - new flooring, better coffee makers. Basic breakfast but it was all I needed. Unfortunately the restaurant has been closed since COVID- staffing and other issues. It would be nice if they were able to open even for a basic breakfast seating
Stayed 3 nights in Sep 2023

2/10 Terrible

Leanne

Disliked: Cleanliness, property conditions & facilities
This place smelled of stale cigarettes from the moment we stepped inside the front doors. The smell down the corridor barely improved as we reached our room. The bathroom had not obviously been cleaned as there was a lot of hair present on the floor and in the corners. Upon a close inspection, the toilet had not been cleaned thoroughly. If we’d want to use the fridge, nearly all of the shelves had been removed. The door did not automatically lock which we thankfully had checked before we left. Breakfast in the morning consisted of fruit, yoghurts and muffins from Tim Hortons…maybe from the day before? If we had been set to stay more than one night, I’m not sure that we would have.
Stayed 1 night in Sep 2023

2/10 Terrible

Jeanne

Liked: Staff & service
Disliked: Cleanliness
couldn't open my door with the key...had to go back to the receptionist and she gave me a different key. Once going into the room, checked for cleanliness and found long black hair on numerous pillows and on the bedsheets. The windows were difficult to see out of due to not being washed outside. By then that was enough for me and I checked out!!
Stayed 1 night in Sep 2023

8/10 Good

Andrew

Stayed 1 night in Sep 2023

10/10 Excellent

Michele

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Akhilesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived 2.30pm and the front desk allowed us to check in Early. Very clean spacious room.
Stayed 1 night in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, location and facility.
Stayed 1 night in Jul 2023

10/10 Excellent

witold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has bike storage, and area to clean both your bikes, and ski equipment. They have a hot tub, pool, games, and theatre room. Beds are comfortable. Overall, good, clean with lots of activities, only knock is rooms are a bit dated.
Stayed 1 night in Sep 2023

2/10 Terrible

Harry

Travelled with partner
The hotel is old and poorly maintained. Musty smell throughout. Ragged rug and furniture. Was charged over $200 for this room.
Stayed 1 night in Sep 2023

6/10 Okay

Martin

Liked: Cleanliness, staff & service
I enjoyed my stay. However there was only one towel on the room. The floor mat in the washroom was wet like it hadn't been changed before we checked in and the air conditioner smelled when it was running.
Stayed 1 night in Sep 2023

8/10 Good

Karrie Ann

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Door locks very hard to open, aged hotel. Staff very friendly and helpful.
Stayed 1 night in Sep 2023

4/10 Poor

Allison

Disliked: Cleanliness, amenities
The door didn’t lock, really hard to get inside with the key, short staff, no one was there after 11pm, smelt smoke,
Stayed 1 night in Sep 2023

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
An elevator would have been nice, parking excellent as was front desk staff….road construction in area
Stayed 1 night in Sep 2023

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
Everything was great! Staff, rooms, amenities, etc. Certain aspects could probably use some modernizing, but nothing was broken or unusable. Would definitely go back.
Stayed 1 night in Aug 2023

10/10 Excellent

Jenn

My husband and son just stayed at Red Tree Lodge. They loved the balcony off their room.
Stayed 2 nights in Sep 2023

10/10 Excellent

MANEESH

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great !
Stayed 1 night in Aug 2023

10/10 Excellent

Vance

Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Such a welcoming and comfortable stay! Would definitely return
Stayed 1 night in Aug 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was close to restaurants.
Stayed 1 night in Jul 2023

8/10 Good

Wanda, Medicine Hat

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023

8/10 Good

Sumer

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Artem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was quick and painless. The room was clean and comfortable. The only issues would be a very low to the floor toilet, the parking being a bit of a hazard - easy to go forward into a 1 meter fall from it, and the game room being quite outdated.

8/10 Good

Gavin

Travelled with family
Liked: Staff & service
The staff was friendly and very helpful, would be nice ti have the room equipped for handicapped people.
Stayed 1 night in Jul 2023

8/10 Good

Diane

Stayed 1 night in Jul 2023

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful with directions
Stayed 1 night in Jul 2023

6/10 Okay

Brian

Travelled with group
Guys trip
This is just a very middle of the road hotel. It’s in need of a very good cleaning and some updating. The breakfast that they advertise is anything but breakfast. Some yogurt, coffee, muffins and bananas were out. Enter rooms via a key. Mostly used by road construction workers it looked like.
Stayed 1 night in Jul 2023

4/10 Poor

Yelda

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It is old and not so clean. More like a run down motel. The rate is way too high for what it is. The breakfast is a couple of fruits and some muffins.
Stayed 1 night in Jul 2023

6/10 Okay

Gary

Travelled with family
Liked: Cleanliness, staff & service
It was comfortable and clean, staff pleasant. Building is dated with strong smell of cigarette smoke in hallways but rooms are fine. Continental breakfast with yogurt, fruit and Tim Hortons muffins. Restaurant has been closed since COVID. Some restaurants nearby. Price in high season!
Stayed 1 night in Jul 2023

8/10 Good

judy

Stayed 3 nights in Jul 2023

8/10 Good

Benedicta

Stayed 1 night in Jul 2023

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

trisha and mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great room , 3 queen beds for our family . Easy to find .
Stayed 1 night in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service
Central location, easy to walk to restaurants
Stayed 1 night in Jun 2023

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly employees
Stayed 1 night in Jun 2023

10/10 Excellent

Alisha

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Parking isnt the greatest, but otherwise this hotel is great. Kids loved the swimming pool, and it was handy having access to a full kitchen. They also loved the bunkbeds un the room, and our dogs loved the little personalized treat bags!
Stayed 1 night in Jun 2023

10/10 Excellent

John

Stayed 1 night in Jun 2023

8/10 Good

April

Stayed 1 night in Jun 2023

4/10 Poor

Lyndsy

Liked: Staff & service
Walking distance to everything was great. However the pool was broken the tv didn’t work and sheets smelled as well as the shower curtain. There is a very small green space under a tree in the parking lot. Not what we expected
Stayed 1 night in Jun 2023

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities
It was so dirty and smelly in the room they moved us and the other room was no better! I will never come back and tell everyone to go somewhere else.
Stayed 1 night in Jun 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here. Our dogs got a gift package!
Stayed 1 night in Jun 2023