Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Oxford

Hotel near tram

Posted 02-Sep-2014
Pros: Bar man on duty when we arrived at 2.45pm and had a coffee before going to the room. He was so helpful and friendly, He should get recognition.
Cons: towel rail was coming off the wall,
Location: Near the tram stop so great from Airport. Hotel is a Healthy walk to city center, I don't mind the walk and would stay again.
Great staff, Lovely room, very comfortable. Easy to find Quiet part of the city.
5 out of 5
Recommended
for Couples
by A verified traveller from Isle of Lewis

Very comfortable hotel close to Haymarket Station.

Posted 01-Sep-2014
Pros: I liked the fact that it was close to route to airport, near bus and tram stop and had small shops and restaurants nearby.
Location: Easy to access city from nearby bus/tram stop and also in walking distance of city centre (for some)
We stayed in this hotel overnight while going abroad on holiday. It met all our requirements,had tea making facilities in the room and breakfast was excellent.
3 out of 5
by A verified traveller

Not what we expected

Posted 26-Aug-2014
Compact double means exactly that. The small double bed is against the wall and you must climb over your partner to get out. Not good for a Hilton
4 out of 5
Recommended
for Everyone
by A verified traveller from Perth WA

Nice hotel,walking distance to city.

Posted 12-Aug-2014
Pros: Breakfasts were great.Good selection of food.
Cons: Fridge in room.
Location: Handy to tram line and buses.
Close to Castle,shops,transport.Staff very helpful and friendly.
3 out of 5
by A verified traveller

Hotel close to the centre

Posted 08-Aug-2014
Expected more and a nicer room. Bath was blocked and not the cleanest.
4 out of 5
Recommended
for Everyone
by A verified traveller from devon

Nice hotel, very helpful friendly staff

Posted 06-Aug-2014
We stayed here to use as a Base for an action packed tourist long weekend, it's about a 20 minute brisk walk to the centre or 5 mins to the tram stop which takes you into the centre
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location near Haymarket station and tram

Posted 04-Aug-2014
Pros: Location and brand
Cons: Decor and space in bathroom
Leisure weekend around C-Games, needed place close to train station so could travel into Glasgow. Compact room was better than expected, although bathroom was a bit basic and small. Hotel staff were very friendly and looked after our luggage for us while we went sight-seeing after check-out. Would stay here again next time in Edinburgh.
3 out of 5
Recommended
for Everyone
by A verified traveller from SLO, CA

Close to RR station and airport tram.

Posted 04-Aug-2014
Convenient & comfortable, but room was small. Close to city center.
3 out of 5
by A verified traveller from Dundee

nice

Posted 28-Jul-2014
Pros: location, 15 min pleasant walk from The Castle, nice breakfast.
Location: 10 - 15 min walk to shops in Princess st.
nice quiet sleep, although our room had stiff door which we had to barge open and close
1 out of 5
by A verified traveller from Midwest USA

Horrid is too kind

Posted 27-Jul-2014
Pros: 1 desk person in am on arrival made a decent restaurant recommendation (TigerLilly, Gusto, Dome). Otherwise, nothing
Cons: Empty people from the hotel and blow it up.
Location: Bad location - long walk to anything nice.
Afternoon /Evening staff useless and uninterested in helping guests - e.g., we called the hotel and asked if they could recommend a nice upscale seafood (or any type) restaurant. "Sure, they will make a reservation for 2 and leave a not in the room". Returned to hotel 2-3 h later. Girl at desk says she has no clue what we are talking about, keeps asking what kind of food we want (it is then 6:30 pm). No note or message in room. Girl at desk gets online and makes open table reservation for "really nice place". We walk into nearby sketchy neighborhood with multiple open garbage containers along the front of the street to a nearby dump of a restaurant, give up and get a cab to George st with multiple nice choices. Filthy carpet, no air conditioning (85-90 degrees), no concierge, bed was only box springs (no mattress), BR far too small for 2 normal BMI people to stand at the same time, window opened to rusting noisy mechanical equipment, Everyone in our group (20 at mtg) had similar complaints. 'Hilton' - seriously about as nice as a run down US motel 6 (this is by no means an exaggeration)