Ratings based on 468 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Business Travellers
by A verified travellerfrom York

Nice hotel, good breakfast

Posted 03-Feb-2015
Pros: Location is reasonable, price is good and breakfast is very good.
Cons: The mattresses need replacing.
Location: About 10 minutes walk from Princes Street and easily accessible to all parts of central Edinburgh
We stayed at this hotel for a night having found a good deal with breakfast included. The room was a good size, bathroom ok with the usual amenities. The bed was quite hard and the cover not really large enough, but we coped. The breakfast was excellent, good range and efficiently staffed.
4 out of 5
for Everyone
by A verified travellerfrom Fife

Good stay in central location for train station

Posted 02-Feb-2015
Pros: The location, the room size, the free toiletries, warm room, good views.
Cons: I had no issues with our room. It would be handy if they had parking closer by.
Location: Very close to Haymarket train station. Pubs and restaurants on your door step.
We booked through Expedia and got a great deal for a 1 night stay. The hotel is easy to find and only a 2 minute walk from Haymarket train station. I was advised they had car parking facilities but it was a longer walk to get there so we didnt bother. The hotel was clean and tidy. The room was on the first floor. There was everything we could need, iron, hairdryer, toiletries, tea and coffee facilities with free shortbread. The room had several radiators which were just right. The window was open for fresh air when we got there, and the room had just been freshened up. We were beside the service lift so my partner could here the staff in the morning as it was a bit noisy. I had no issues with my stay, and would happily stay again, depending on the price.
3 out of 5
for Everyone
by A verified travellerfrom Fife

Getting long in the tooth.

Posted 26-Jan-2015
For a hotel under the Hilton banner this particular building is starting to look very faded around the edges. While the staff provide a good level of service, the fabric of the place gives the impression of a 20 year old Jaguar car; once a prestige automobile but now outshone by contemporaries and looking very 2nd division. Never the less, the location remains good for all of the city attractions and travel links.
4 out of 5
for Everyone
by A verified travellerfrom Fife Scotland

Nice hotel close to Haymarket Train station

Posted 25-Jan-2015
Clean room, good facilities in room, excellent shower and great breakfast choices. Good central location 10 minute walk to Princess Street.
1 out of 5
by A verified travellerfrom inverness

Not as expected

Posted 18-Jan-2015
Room was basic, bed very bumpy, had terrible sleep! Road noisy! Room far too hot even when heating turned off
5 out of 5
for Everyone
by A verified travellerfrom County Durham

Wonderful weekend

Posted 17-Jan-2015
From checking in to checking out we found the hotel excellent, the staff,facilities and the room. Would not hesitate to visit again and highly recommend it to anyone making a visit to Edinburgh.
4 out of 5
for Everyone
by A verified traveller

Great location, very friendly staff

Posted 03-Jan-2015
Lovely walk to the city centre, great connection to airport
2 out of 5
by A verified travellerfrom oxon

Not worth the money charged for the rooms.

Posted 02-Jan-2015
Rooms were not cleaned regularly. No drinking water in the room. Dirty glasses were left in the room for days. Beds were creaky and make noise at the slightest of body movements-uncomfortable. Linen was not changed for 4 nights I stayed there, duvets just pulled over rather than making the bed properly. Floors not vacuumed regularly! Generally very poor standard of a hotel if it's reputation!
4 out of 5
for Everyone
by A verified travellerfrom Seattle, WA USA

Nice hotel near the city center

Posted 28-Dec-2014
The front dek staff were professional, helpful, and courteous. I thought the bathroom was too small, along with the tub and toilet area being too narrow. The location was good, and I liked the free shortbread and newspaper daily. The hotel seems very old and outdated in some aspects.
4 out of 5
for Everyone
by A verified travellerfrom Sonning, England

Great location, excellent staff

Posted 27-Dec-2014
Pros: Location and staff.
Cons: The hotel is old, so a little tired.
Location: Very central, perfect.
A pleasant hotel, but it's stand out points are its location and it's staff, who live the room notice of making right anything you might not be happy with. Our bed was a king made up of two singles, creaked badly when you moved and was way too soft for my partner, who is taller and heavier than average. The duty manager couldn't have been more helpful, and despite it being Christmas Day night we were moved into a suite, free of charge. Would definitely go back.