Ratings based on 504 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Apr-2015
Hotel staff were friendly, excellent location. But the room temperature was far to warm and made sleeping impossible.
4 out of 5
Recommended
for Everyone
by A verified traveller

Generally good!

Posted 20-Apr-2015
Great stay. bathroom a little dated and roof near window dirty. Other than that was really good. Nice large room. Great view. Great brrakfast
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Apr-2015
As we were staying for 4 nights, we were upgraded from Compact Double Room to Double Room, which was great! Great room service and very helpful staff. Huge bed! Location is perfect, 1 min away from Haymarket train station, tram and from the bus link to the airport. 10 min walking from Princess street, main commercial street. Variety of pubs, restaurants and bars close by. Very recommended!! :)
4 out of 5
Recommended
for Everyone
by A verified traveller

Location good.

Posted 31-Mar-2015
Pros: Breakfast
Cons: Bed softer mattress.
Location: Zoo, castle &city itself.
Hard bed, good location and breakfast. Easy to walk into town, near the train station. Bar at hotel good.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom York

Good location, friendly staff

Posted 31-Mar-2015
Managed to get a good deal here during a six nations rugby weekend. The hotel is a few minutes walk from Haymarket station and easy walking distance into Edinburgh Princess St, George St etc. It is in two buildings, and we were in the building across the road from the main reception. Nice room, typical of an old Edinburgh building in that it was not your bog standard square room. Staff were very pleasant considering how busy they were and very efficient. Would stay again.
3 out of 5
by A verified traveller

4 star on the outside - I class as a low 3

Posted 21-Mar-2015
Hotel is perfectly located for Haymarket train station and the tram allows you to get around easily. I stayed in the main hotel. Room was ok , bed was very uncomfy Food was absolutely awful Scrambled eggs for Breakfast were microwaved - worst I've ever had (very big statement) Room service was delivered luke warm & beer was flat, missing some condiments. Bar was expensive £4 for pint of coke Overall hotel looks nice but for a 4 star Hilton (which is why I picked it) it just doesn't come up to expectations and falls way short. I would pick another and use the tram to get to it if possible.
3 out of 5
by A verified traveller

gute lage

Posted 20-Mar-2015
Pros: lage
kein ├╝blischer hiltenkomfort,eigentlich wie in einem sehr einfachem hotel.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom thurrock, essex

nice hotel, close to shops

Posted 10-Mar-2015
The hotel is situated a small walk away from the shops, the rooms are lovely sized, friendly and helpful staff. Lovely breakfast too but my only complain is the beds I found them very uncomfortable.
3 out of 5
Recommended
for Other
by A verified travellerfrom milltimber

Single Room occupancy

Posted 08-Mar-2015
Pros: Being central and close to Haymarket
Location: Haymarket station few minutes away and a short walk from Princess Street
Single room was based on the lower floor adequate if you just need for your night sleep with no outlook
3 out of 5
by A verified travellerfrom aberdeen

Central but tired

Posted 06-Mar-2015
Pros: Location and staff
Cons: Decoration in rooms
Location: Near to station
Staff lovely. Hotel needs redecorating, tired!! Wouldn't class as 4 star