Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Hampshire, England

Friendly and great service

Posted 06-Aug-2014
Pros: Everything!
Location: It is situated in a great location close to the town centre, shops and cinema.
My Son and I had a wonderful time at the hotel. The staff were very friendly, helpful and very professional. The hotel is in a very convenient place to access the shops and town centre. I enjoyed the food in both the restaurant and bar and when it was raining I made full use of the gym and spa. I would just like to mention the receptionist on duty when we arrived and checked out.... she was an absolute pleasure!!
4 out of 5
Recommended
for Families
by Kay from Brisbane, Australia

Friendly and helpful staff

Posted 19-May-2014 on Hotels.com
While the hotel was extremely busy during our stay, it was a weekend, the staff were never to busy not to help us. They rang and booked a restaurant for our dinar on the first night and helped us with a lovely driving map that took us to some nearby villages and local attractions. We found the hotel lounge areas to be very welcoming and quite. Great spaces to enjoy a beer and read the paper of an evening.
4 out of 5
Recommended
by Tom from Cork

Very nice

Posted 13-May-2014 on Hotels.com
Really nice hotel, friendly staff and good food.
3 out of 5
Recommended
for Business Travellers
by Paul

This traveller left a rating score only Posted 13-May-2014 on Hotels.com
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 10-May-2014 on Hotels.com
4 out of 5
Recommended
by Ld31 from West yorkshire

Good

Posted 29-Apr-2014 on Hotels.com
All was ok, except that we were not notified of the wedding reception on our 2nd night - the music (horrible) did not end until after 1.30am. When we rang reception they were unhelpful. However, when we checked out the different receptionist was great and printed our boarding passes off for us
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 29-Apr-2014 on Hotels.com
5 out of 5
Recommended
for Business Travellers
by A verified traveller

lovely hotel

Posted 29-Apr-2014 on Hotels.com
Very nice hotel with very friendly staff! Breakfast was also lovely! The only thing i found missing, was a better gym area! It is very small and could do with an update.
5 out of 5
Recommended
for Couples
by lucy from N.Ireland

Great Hotel, Great location

Posted 28-Apr-2014 on Hotels.com
This was a great hotel, very friendly receptionists, in fact all the staff were extremely helpful, had a lovely meal in the Port Bar/Restaurant. The shops across from the hotel were ideal for a stroll through in the evening. The only thing I didn't like was the King bed, it was 2 singles pushed together with two separate single quilts, would have preferred a proper king or even a double with the appropriate quilt. The breakfast in the morning, a buffet, was excellent, everything you could want including a variety of fresh fruit. Would stay here again and would definitely recommend this hotel if you are in the area.
3 out of 5
Recommended
for Families
by Busy mum from Enniskillen

Just o.k.

Posted 26-Apr-2014 on Hotels.com
Definitely not 4*. Room wasn't ready until 4.50 pm! Swimming pool made up for lack of any other leisure activities for children on a bank holiday weekend. Stayed 2 nights..1 with Hotel.com and other from own website as had booked too late & hotel.com had no room available for Easter Sunday night. Wish they had as felt own website too expensive for what we got. Ran out of muesli for breakfast, beans 'will be ready in 5 minutes', cocktails? Em, sorry..waiting on stock coming in?! Need I say more.