Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Belfast

Posted 20-Mar-2015
Booked online to stay for 3 nights in March 2015 for 2 couples. On the booking ref we were told check in was 2pm. We travelled for 1hr 30mins from home to the hotel, arriving at 3pm to be told our room wasn't ready. We had to leave our bags at reception and wait which wasn't pleasant as we all jus wanted to get to our room. We also requested room service which was another €6 per day which I wasn't made aware of. Hotel pool also charges €3 to purchase a hat to wear in the pool and swimming is not permitted without this also didn't know this until I arrived at pool for a quick swim. Overall a nice room in a nice area, reception staff could have been more accommodating.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom co antrim

Very central

Posted 16-Mar-2015
Very central location , comfortable room and very good breakfast
5 out of 5
Recommended
for Everyone
by A verified travellerfrom antrim

Had a 2 day week break and enjoyed it..

Posted 16-Mar-2015
Pros: Everything
Location: Close to everything
Food I'd fantastic and reasonably priced..hotel is right in the heart of the retail shopping park and walking distance to pubs and clubs! Beds are so comfy :-)
5 out of 5
Recommended
for Couples
by Daniel

This traveller left a rating score only Posted 02-Dec-2014 on Hotels.com
5 out of 5
Recommended
for Couples
by williamfrom Bangor

Night away from the kids

Posted 18-Nov-2014 on Hotels.com
Excellent stay , staff very nice and helpful, breakfast one of the best I have had at any hotel Would recommend it and will stay again.
4 out of 5
Recommended
for Families
by A verified traveller

Loved this hotel just a few points

Posted 15-Nov-2014 on Hotels.com
Loved the hotel and the room.The staff were very friendly and helpful .The only negative point was in the bar there wasn't enough staff and we had to wait maybe 10 minutes for a drink.The glasses wern,t lifted for a long time.Also at breakfast we had to ask for a second pot of tea 3 times. In saying all this I Ioved the hotel and would definately go back
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Ballymena, Co Antrim

Room

Posted 04-Nov-2014
Pros: Convenient to shops
Cons: It would be nice to have the cooler or fridge working. We were told they were not switched on and could not be used as a fridge.
Location: Conventient to the shops and town.
Room had not a good view, looked onto another roof. That was my only problem. Breakfast great, room comfortable with extras like iron, ironing board, trouser press, fan and hairdryer.
4 out of 5
Recommended
for Families
by Kieranfrom Antrim

Halloween break

Posted 03-Nov-2014 on Hotels.com
Two nights bed and breakfast for Halloween. Good town with plenty of shops and a good touring base. Hotel room was comfortable and clean.
5 out of 5
Recommended
for Couples
by ANNEfrom kildare

hotel was spotless

Posted 03-Nov-2014 on Hotels.com
we had a very relaxing stay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom wicklow

We had a lovely stay breakfast excellent

Posted 02-Nov-2014
Pros: everything
Cons: nothing we could see
Location: location was perfect, close to town centre and some fab restaurants.
it was a lovely stay,the staff wer lovely, the room was nice and the bed was huge,also the pool etc was brilliant.it was very clean and warm.and a lovely shopping centre right across from us.