Ratings based on 396 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom cornwall

Nice lobby but bedroom just average

Posted 24-Feb-2015
Hotel was ok. Lovely lobby but bedroom was freezing and heating/aircon wasnt working on arrival.ok for a one night stay and very central.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom swc

Nice hotel

Posted 08-Feb-2015
Really friendly staff There's car parking available but have to pay Also there's swimming pool so bring ur swimming gear Had a nice time shame just for a night, would love to have stayed longer
5 out of 5
Recommended
for Everyone
by A verified travellerfrom cornwall

one night to meet friends from bournemouth

Posted 12-Dec-2014
Pros: the central position for shopping etc.
Cons: would be lovely if having paid that sort of money for one night the parking was a huge £10!
Location: Everything is nearby and the visit to The Cathedral was wonderful
We were pleasantly surprised, but felt pensive re the necessity to leave the car park next morning on time. We enjoyed our shopping, the bar food etc was excellent. Evening meal was really good except for the fact that two meals were almost cold! They did remove them to heat up, but they came back the same, all the same we ate it all.
5 out of 5
Recommended
for Couples
by A verified travellerfrom Somerset

Perfect for a Christmas shopping trip.

Posted 01-Dec-2014
Pros: The dining room is large but very stylish and perfect for a romantic meal. Breakfast is good value. On-site parking makes life easier.
Location: Close to the catheral in an historic part of the town and the high street shops are a short walk through the cathredral grounds.
We stayed at the Mercure during a Christmas shopping trip. It's a few minutes walk to the shops in a smart part of the town. Easily the nicest hotel in Exeter and the staff live up to its reputation.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good hotel near City

Posted 29-Nov-2014
Great, friendly hotel. Comfortable and reasonable
5 out of 5
Recommended
for Couples
by Sean

This traveller left a rating score only Posted 25-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Families
by Janfrom Chislehurst

Room dirty, bathroom tired, but overall stay fine

Posted 22-Nov-2014 on Hotels.com
Overall our stay was fine. The room however was dirty on arrival, and obviously was in need of vacuuming. There were bits and hairs on the bed, but the bed had been freshly made. The room looked very nice but the bathroom was tired and needed a deep clean around the shower screen area and grouting. We reported the dirty room to reception and they arranged for it to be cleaned while we were out for dinner.
5 out of 5
Recommended
for Business Travellers
by Tomfrom Helston

Tom

Posted 18-Nov-2014 on Hotels.com
Great stay, very comfortable and relaxing after a hard day's work.
4 out of 5
Recommended
for Business Travellers
by Derekfrom Hedge End

Good quality hotel with Ideal city centre location

Posted 16-Nov-2014 on Hotels.com
The Mercure is situated next door to the Cathedral and right in the city centre. Location is ideal for anyone visiting Exeter. The hotel itself is of a good quality with comfortable rooms and good leisure facilities. I only had breakfast at the hotel which was a buffet with plenty of choice. I will use the Mercure again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Poole

City break

Posted 04-Nov-2014
Pure class. Excellent service. Lovely break. Feel very rested now!