Ratings based on 440 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom bristol

Great Hotel

Posted 19-May-2015
Pros: as above
Cons: Would have liked 2 comfortable chairs instead of one plus the dressing tabledressing one, so we could both sit comfortably.
Location: very close to the main shopping centre and lots of sights
If the Forte family are behind the quality of this hotel, we were not surprised to find it such a good hotel. The standard is very high, lovely and clean, just a small wear on the chair in our room, but everything was great, food fresh and lots of choice. We had a privelige room which suited us due to little extras
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Brighton

Great hotel

Posted 18-May-2015
Very comfortable hotel, large room, modern spotless bathroom, fab breakfast, good location close to Exeter Cathedral...
4 out of 5
Recommended
for Everyone
by A verified traveller

Pleasant city centre hotel

Posted 31-Mar-2015
Pros: Position. Comfortable. Pleasant and helpful staff
Location: City centre with all main facilities walkable. Exeter has a great museum. Lovely cathedral.
Despite the fact there is a car park it was virtually impossible getting in to it. Cars were parked in positions which meant that it was difficult to manoeuvre. It is also expensive (£10 per day).So not a good start. Kettle was broken in room but it was replaced when requested. Other than that a very comfortable place to stay in a great position for exploring Exeter.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom s

Noisy

Posted 30-Mar-2015
Lovely hotel, couldn't fault anything apart from the fact the staff places myself and children opposite a room full of hens and right near the entrance. The noise was terrible and we were woke up constantly by the doors banging and people coming in drunk banging up the stairs. A very expensive night for a terrible nights sleep.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Mar-2015
A very pleasant stay , staff very friendly and polite. Breakfast overpriced ,but overall a welcome break.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel in central location.

Posted 13-Mar-2015
Most enjoyable stay meeting up with friends. Hotel is quiet,comfortable,and we'll located near all the sites and shops. Staff were the most helpful and friendly I have encountered in a hotel. Excellent throughout.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom cornwall

Nice lobby but bedroom just average

Posted 24-Feb-2015
Hotel was ok. Lovely lobby but bedroom was freezing and heating/aircon wasnt working on arrival.ok for a one night stay and very central.
4 out of 5
Recommended
for Business Travellers
by Jonathanfrom Wrexham

Great location. Staff not too good

Posted 23-Feb-2015 on Hotels.com
Really comfortable stay in Exeter in a ideal location on the fringe of the main shopping area. Receptionist was useless in briefing me on the facilities and didn't help much when I asked whether there would be sport televised in bar. Waitress breakfast service was a little unusual in this type of hotel and they weren't that attentive. My eggs royale was different to what I expected. Small complaints really, the hotel was clean and room cosy
1 out of 5
Recommended
for Families
by M Rfrom Wales

Construction work

Posted 23-Feb-2015 on Hotels.com
Pool was closed, lots of construction work ongoing. Not aware of any of these issues before we booked. Check in very slow, hotel needs to improve this process.
5 out of 5
Recommended
for Couples
by danfrom Wimborne, Dorset

Very nice Hotel, Highly Recommend

Posted 18-Feb-2015 on Hotels.com
Very nice hotel, in great location. Staff were very friendly, parking was reasonably cheap and lots of spaces. Breakfast was very nice if a little hectic, seemed to be under staffed. Not bad by any means. Pool was being refurbished, which wasn't mentioned anywhere when booking. Overall a very pleasant stay, very quiet and clean, I would highly recommend this hotel to anyone.