"Excellent hotel and facilities. Above expectations"
Only one issue was the bed and the pillows were not very comfortable. The bus journey to Loro park booked through the hotel had no air conditioning so we all felt a bit sick. Apart from that it was superb.
Expensive hotel but well worth the stay, it our 3rd time at this facility and everything was as it should be.
Our only slight criticism is that the restaurant arrangements take some getting use to especially for new guests, although the main restaurant which is open every evening for meals, has improved the menu choices and overall quality.
All together very relaxing and as wonderful as ever.
We have been coming to Tenerife for the last 30 years and stayed in many hotels but this hotel was by far the best and could not be faulted. Facilities, rooms, location, food quality and friendliness of staff second to none. All the little 'extra touches' just added to the experience. We travelled with our two children 16 and 11 in adjoining rooms and will definitely be returning. this is now our favourite hotel by far.
Irene from Scotland UK
Iberostar Grand Hotel Anthelia in Tenerife is now officially a luxurious hotel with a 5 Star category.More
I'm very fussy and have stayed in some top hotels, but this hotel is definitely worth it's 5 stars. It's in a great location if you don't mind a 5 minute walk to the beach but there a frequent cheap taxis, and the view is worth the walk. The staff are lovely and attentive, the interior and the rooms are very well presented and the pool area is up there with the best. We were only B&B but the choice and food was very good. I would highly recommend a panoramic sea view on a higher floor. We spent evenings out however the entertainment was fantastic, we would watch and listen from our balcony. The only negative I can point out is I believe water should be free in a 5 star hotel, you are charged for bottles in your room, it's not expensive but it's not something I've ever encountered before.
This is our third stay in this hotel and it did not disappoint. Staff are extremely friendly and helpful.
Food very good with plenty of variety. New this year pizza/pasta counter and vegetarian counter, which was great as previously veggies were a bit scarce. Rooms spacious and kept very clean. All community areas kept very clean including round the pool.(one comment I read said pool area was filthy) I have never experienced this at any time at this hotel.Did notice some tiles on rooftop bar area had been taped I presume for renovation. This is a very busy hotel and I think they do really well keeping up with the maintenance.
The courtesy rooms are ideal if you have a late flight and reception will supply you with clean towels if you ask. Locked luggage room also available.
The hotel is only one year old and everything is brand new. The staff is not tired of customers and they give the customer the whole attention and are trying their best to satisfy them and to provide them the best experience possible
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