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Reviews of Fairfield Inn & Suites Cheyenne

2.5 out of 5
Fairfield Inn & Suites Cheyenne
1415 Stillwater Ave, Cheyenne, WY

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 588 reviews" "
Rating 8 - Good. 170 out of 588 reviews" "
Rating 6 - Okay. 61 out of 588 reviews" "
Rating 4 - Poor. 14 out of 588 reviews" "
Rating 2 - Terrible. 16 out of 588 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Apr 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest Fairfields we have stayed at.
Stayed 1 night in Mar 2024

10/10 Excellent

Teri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kind friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

David, Gering

Stayed 1 night in Jan 2024

6/10 Okay

Eileen

Business traveller
Liked: Staff & service
The staff was extremely friendly and helpful! I appreciated that I was able to check in early. There was a really strange odor in my room, and my television was cutting in and out.

10/10 Excellent

Lacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Eileen

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. A nice buffet breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Mark, Sun City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely room!
Stayed 6 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Judith

Stayed 1 night in Oct 2023

10/10 Excellent

Lorrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
All staff was knowledgeable and efficient. Check in was quick and easy. We enjoyed the continental breakfast.
Stayed 1 night in Oct 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at front desk and breakfast attendant. Nice breakfast offerings. The nightly cookies were a nice bonus.
Stayed 3 nights in Oct 2023

8/10 Good

jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 2 nights in Oct 2023

6/10 Okay

Charles

Disliked: Cleanliness
Rapid city baseball eats a lot.
I’m thrilled that the baseball team got enough to eat for breakfast. I, on the other hand, got an orange.
Stayed 1 night in Sep 2023

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice, hot shower. No shampoo. Plenty of conditioner. Body wash broken. Not happy.
Stayed 1 night in Sep 2023

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing
Stayed 2 nights in Jul 2023

8/10 Good

Lorna

Travelled with family
Liked: Amenities
Well kept property, clean and friendly front desk
Stayed 1 night in Aug 2023
Response from Lexi on 4 Oct 2023
Thank you for your review! I have shared your feedback with the housekeeping and front desk teams. We hope to see you again soon!

8/10 Good

Gustavo, Jackpot

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for three nights during the Cheyenne Frontier Days. This hotel was only 5 minutes from Frontier Park and 5-10 from the downtown area near the Capital building. The beds were comfortable and the shower had great water pressure. I went to the fitness room a couple times but did not get in the indoor pool. I would recommend this property.
Stayed 4 nights in Jul 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot breakfast. Super responsive staff. Very clean. Will definitely stay here again
Stayed 2 nights in Jul 2023

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms. Even with a full house for Frontier Days, it was remarkably quiet.
Stayed 1 night in Jul 2023

8/10 Good

Steven

Stayed 1 night in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Hayley

Stayed 1 night in Jul 2023

10/10 Excellent

Pamela

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Weird having to pay a $3 parking fee to park in the hotels parking lot that is for hotel guests and is a regular old lot.
Stayed 1 night in May 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Lorenzo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Marlys

Stayed 1 night in Feb 2023

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Feb 2023

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted as soon as we entered. The room smelled clean and so good the second we opened the door. Everything and everyone was amazing!
Stayed 1 night in Jan 2023

8/10 Good

ian

Stayed 1 night in Dec 2022

6/10 Okay

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Asked for towels and trash cleaning only and it didn’t happen. Charged for Wi-Fi and was never told. Breakfast had a nice variety.
Stayed 2 nights in Nov 2022

8/10 Good

Linda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff friendly and helpful
Stayed 1 night in Oct 2022

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night staff was very friendly and helpful. We got to the hotel late in the evening and the check in process was very fast. Breakfast was good with eggs, sausage, biscuits and gravy, breads, waffles, fruit, yogurt, etc
Stayed 1 night in Sep 2022

10/10 Excellent

Jamie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
I always stay here when i come to town. It is close to my office and close to shopping and lots of great resturants.
Stayed 2 nights in Sep 2022

6/10 Okay

KENNETH

Travelled with partner
For what you pay for a night’s sleep these days it’s not unfair to expect excellence in all areas. The sheets and pillowcases were badly stained which is a red flag. Also in the breakfast area items were not monitored and a lot of things ran out. I wouldn’t stay here again.
Stayed 2 nights in Sep 2022

6/10 Okay

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioner did not work (room was hot )! This motel was over priced for a medium accommodation.
Stayed 1 night in Aug 2022

10/10 Excellent

Noamie

Stayed 1 night in Aug 2022

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Check in and check out was easy and quick. Room was comfortable and quiet.
Stayed 1 night in Jul 2022

6/10 Okay

Lisa

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Gross:( the smoke smell in the room was horrible! Also, toilet seat was broken, window barely opened and there was hair in the tub
Stayed 1 night in Jun 2022

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

8/10 Good

Lisa, Hill AFB

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Although the elevator and the ice machine were not working, the front desk staff, the breakfast staff, and the housekeeping staff all did a great job.
Stayed 1 night in May 2022