Ratings based on 1,014 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travellerfrom Uk,West Sussex

Posted 21-Feb-2015
Pros: Great room and great value.
Stayed for one night prior to visiting the Dr Who Experience with our two children.We had a king suite which was much bigger than I expected and the children slept in their own area divided by double doors and had their own television too.The main bed was huge. Highly recommend however I'm not sure adults would be comfortable sleeping on the sofa bed but fine for kids.Room spotless and hotel nice and quiet and just a few minutes walk from the main bars and reastaurants of Cardiff Bay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Shropshire

Nice hotel in Cardiff Bay

Posted 17-Feb-2015
Pros: Location, location, location!
Cons: Nothing
Location: Great location, handy for town and for Cardiff Bay. Loads to do and see nearby.
Warm greeting at Reception, room very clean and comfortable. The room was large with plenty of room. It was a little bizarre that the door to the en-suite doubled as the toilet door. Comfortable bed, curtains are black-out curtains so no light in the morning, we overslept!! Delicious breakfast, help yourself to as much as you want. The Miller & Carter across the road was full - we didn't want to wait an hour or more so we walked to Demiro's at Mermaid Quay, 5 - 10 mins walk.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom swansea

night out in cardiff

Posted 14-Feb-2015
very nice hotel always stay here when I come to cardiff but staff sometimes rude
5 out of 5
Recommended
for Everyone
by A verified traveller

Check in staff were wonderful

Posted 09-Feb-2015
Lovely hotel , check in staff were very helpful but the bar manageress was not at all very friendly . She needs to learn some customer care skills from all the other staff
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Dorset

Comfy Hotel very near Mermaid quay

Posted 07-Feb-2015
We stayed one night as we were visiting the Doctor Who experience. It took about 10-15 mins to walk to the quay or to the DW experience. And even less time to get to the Millennium centre. It's also near the cinema if that's what you're after. The room itself was quite big! It felt comfy and it was very clean...the whole hotel was. If I wanted to be picky there were some small marks on the carpet and bedding but nothing that bothered us. We had our toddler with us and the staff happily provided a travel cot for us.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Marlborough

Good value, comfortable and clean. Great location

Posted 03-Feb-2015
Pros: See above.
Cons: There could be more parking as it was very full and we had to wait for a space.
Location: Easy walk to the bars and restaurants of Cardiff Bay.
This hotel was good value for the money. It was spacious and clean with a comfy bed. We didn't use the hotel restaurant so I can't comment on that - although it was quite busy with hotel guests. The hotel is in a easy walk from the great facilities of Cardiff Bay. Next time I'm in Cardiff, I will stay here again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good location with a free car park

Posted 03-Feb-2015
The hotel is well located and has restaurants very close by if you don't wish to eat in the hotel. The hotel is relatively new so everything is still in good decorative order. The rooms are spacious with twin double beds at no extra cost.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom black mountains

great hotel near the bay

Posted 18-Jan-2015
Pros: clean and staff very friendly
Cons: the food in evening
Location: near every thing a could walk into Cardiff
we only stayed one night but every thing was great
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location, great hotel and great staff

Posted 15-Jan-2015
Will definitely be back, great room, good rate, good service and friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveller

Ideal venue for visiting the Bay

Posted 12-Jan-2015
Pros: Cleand with in-room tea/coffee making facilities
Very conveniently located for visiting Cardiff Bay for entertainment or eating out. A good budget hotel.