Ratings based on 962 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom west sussex

Nice hotel although a bit noisy

Posted 23-Dec-2014
Room was good although right next to the main road so if you are a light sleeper not recommended as we didn't sleep well. We booked three adults into the room but were only given 2 cups. House keeping were really good and got things for us eg when my daughter was sick in the bed! Swings and roundabouts really as we had to pay extra for breakfast but parked for free but was the other way round at our second hotel.
4 out of 5
Recommended
for Families
by A verified travellerfrom Malaysia

Nice hotel close to Cardiff Bay.

Posted 20-Dec-2014
Pros: Clean and confortable room. Friendly staffs
Cons: Nothing in mind
Location: Walking distance to Cardiff Bay. Many food outlets around
I book through Expedia. satisfy with room, staffs and hotel facility
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Rhondda Valley

central for the bay.

Posted 18-Dec-2014
Pros: every thing
Location: loads of places to eat and drink,but not meny shops
we had a lovely stay in this hotel, very clean good food,we will stay again.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom llanelli carms

Convenient for the bay

Posted 17-Dec-2014
This was our third stay at the future inn having returned this time following a three year interlude. Stayed in superior room with 2 queen beds and Disappointed to say that hotel room looking tired. Awful stain on chair in room. Windows very draughty. Shower could have been cleaner. Overall room could have done with an overhaul. Room looked tired and drab. Not what previously used to at future inn Cardiff. As a result unlikely to return In a hurry.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Hereford

Nice Hoyle, close to The Bay

Posted 17-Dec-2014
Pros: Parking, wifi, service & location.
Cons: The heating was too cool for the time of year.
Location: Everything in The Bay, was within easy reach on foot.
Lovely room, great value, hotel facilities were great.
4 out of 5
Recommended
for Everyone
by A verified traveller

very convenient for the bay with plenty of parking

Posted 16-Dec-2014
Had a lovely weekend stay at future inn had a taxi into town very reasonable and within walking distance of Wales Millenium Centre. Will definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Devon

Nice hotel close to the town centre

Posted 07-Dec-2014
Pros: Overall comfort and standard of cleanliness.
Cons: We arrived at 2 to check in but no rooms were available. Maybe set a slightly later time for guests.
Location: Loads to do in Cardiff. Fantastic for shopping and socialising.
We stayed in a very clean and comfortable room. Would happily stay again. Cheap taxi ride into town or a level walk of 20 mins .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Brisbane, Australia

Reasonably priced in good location

Posted 05-Dec-2014
Pros: Free internet - no restrictions Free parking was sufficient for demand Room was comfortable - spacious Location perfect for our needs
Cons: Clean in room cups/ glasses
Location: Cardiff Bay Dr Who Experience BBC studios Restaurants Cardiff City and shops
Hotel was fine overall. Reception staff efficient. Breakfast staff curteous. Breakfast consisted of standard hot and cold buffet and was as expected for hotel star rating. Location is excellent for access to Cardiff Bay and city. Plenty of restaurant options within easy walk of hotel (if choose to not use in-house restaurant). Located at a major road junction, however, road noise wasn't an issue. (Windows can be opened and road noise still wasn't significant.). Free parking was plentiful. Free internet was hassle free too. Room itself was very clean but room glasses and cups let it down as seemed rinsed rather than washed. Overall, a positive experience at the hotel in a friendly and clean Cardiff.
3 out of 5
by A verified travellerfrom Oxford

Further from the city centre than I hoped

Posted 01-Dec-2014
Pros: Nice beds
Cons: Staff training
Location: Bit far away from the city centre. Small shopping centre close by with a few restaurants and a movie theatre.
Did not have the friendliest receptionist in the world. Same girl checked us out the next morning and not much has happened to lighten her mood. A disco in the area kept us awake till 1 am. The hotel is also a little difficult to find, you need a side road out of shopping centre car park
1 out of 5
Recommended
for Everyone
by A verified travellerfrom swansea

Nice hotel but the room was not what I choose

Posted 01-Dec-2014
Cons: You can get the rooms write that we as customers ask for we get
I was expecting a room with two double beds and a sofa bed , we did not get this , so as we where tree ladies that have a medical condition this was not good ,