Ratings based on 1,145 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 01-Jul-2015
Walking distance to Cardiff Bay and Dr Who Experience. Short drive to center
4 out of 5
Recommended
for Everyone
by A verified traveller from Swansea

Convenient for Cardiff Bay

Posted 30-Jun-2015
Pros: It's convenience to get to the Bay and all it's facilities.
Location: Convenient for the Red Dragon Centre, Odeon Cinema, the Senydd, the Millenium Centre, Cruise around the bay and many restaurants and bars.
Booked this hotel as my niece was taking part in the Cardiff 2015 Triathalon and it was very convenient to get to the starting point at the Millenium Centre. I would say it was probably a 5-8 mins walk. They also allowed her to bring her bike into the Hotel as long as it was clean and this meant she was able to look after her very expensive bike and not worry about it being left overnight in the car. The staff were very friendly and both check-in and check-out was very smooth. Beds were very comfortable and room was spacious.
4 out of 5
Recommended
for Everyone
by A verified traveller from swansea

Lovely hotel close to the bay.

Posted 26-Jun-2015
Pros: Friendly staff. Cleanliness.
Cons: Nothing really.
Location: Good spot
Used this hotel before. Excellent location for theatre bars and restaurants.
4 out of 5
Recommended
for Couples
by A verified traveller from North Devon

Good location for a City Break

Posted 20-Jun-2015
Pros: Location, cleanliness, car parking
Cons: Temperature in communal areas was a bit too warm
Location: Food food and more food - have never seen so many establishments in such a close area
Parking around the hotel was excellent - this is always an essential requirement. Location was perfect for visiting Cardiff Bay which was about a 15 minute stroll away, or the City Centre about 30 minutes. Local buses were frequent and cheap. Would definitely recommend to others
3 out of 5
by A verified traveller from Leicester

OK hotel

Posted 15-Jun-2015
Location: It's handy for the Cardiff Bay attractions on foot, and only about 20 mins walk to the town centre.
The first thing Expedia or the hotel need to do is to provide clear directions for people arriving by car, because a satnav is no help using the postcode and there is only a signpost to it when you're pretty well there. We had a suite with a bed of excellent width (must have been 7 ft), but the mattress was not great and the bedding of quite basic quality. The HD picture on the TVs was excellent. The room key card kept failing and having to be re-swiped by the reception staff. The bathroom was good. The breakfast was of average standard. All that is OK, but we were paying over £200 each per night, so the breakfast should not have been charged on top. However, the staff were pleasant enough.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jun-2015
Auf unserer Reise quer durch Wales war dieses Hotel eines der besten. Saubere Zimmer, freundliches Oersonal und ein tolles Frühstücksbuffet.
2 out of 5
by A verified traveller

Disappointing Stay

Posted 04-Jun-2015
Pros: Proximity to where I was working.
Cons: All of theponts that I made above
I have stayed at this hotel and before but this time the rooms were looking very tired. All of the details in the room e.g. Menus etc were crumpled, sheets and duvet covers were very creased: nobody had bothered ironing them. There was a lot of traffic noise and curtains were drab and thinly lined so the light came into the room very early.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 01-Jun-2015
We stayed at future inn Cardiff for 3 nights in may!! The hotel was very busy lots of kids. The room was nice .bit disappointed there was no fridge and only 1 bedside table. But it was clean.
5 out of 5
Recommended
for Everyone
by A verified traveller

Good value with excellent service

Posted 01-Jun-2015
Pros: Staff were helpful and friendly, efficient and professional.
Location: Walking distance from Cardiff Bay attractions and restaurants/bars
A great formula offering value accommodation with excellent service and better facilities than your average budget offering.
5 out of 5
Recommended
for Everyone
by A verified traveller from Leeds

Great location

Posted 29-May-2015
Pros: Spacious. Good facilities.
Cons: Try and avoid room on sea front side. Originally allocated room on 3rd floor. Traffic noise even with windows shut; better when on 6th.
Location: Short walk to the marina's culture and cuisine. Tried open top bus tour to get feel for Cardiff, but not really worth it, find out more on foot.
Very conveniently placed for for Mermaid Quay's culture and cuisine and an easy and safe walk into the centre of Cardiff.