Ratings based on 1,099 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to the Bay and Red Dragon Lesiure Park.

Posted 26-May-2015
Nice hotel but could do with a deep clean in the bathroom as looking a bit dirty. Bed is quite firm. Bedding was in ironed and didn't smell clean. Room nice and big. Breakfast good. Good location for the bay and lots of restaurants, bowling, cinema and casino very close by. All in all a good stay.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom UK

Nice hotel, close to city centre

Posted 26-May-2015
Hotel was really nice although a little warm on the top floor! Food from the restaraunt was beautiful and room service was great! Really close to an entertainment complex too :)
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Ireland

Great Location & Extremely friendly staff

Posted 26-May-2015
Pros: Location was great & the food in the Thomas Restaurant was lovely.
Location: Hotel is a short walk into the middle of Cardiff city & very close to the Motorway also.
We were a group of 7 that booked a 3 night stay from May 21st to May 24th. Our flight was delayed so it was late when we got to the hotel. The front desk staff were so friendly & helpful upon arrival & check in was extremely quick.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Llanelli

Excellent stay - shame about the view.

Posted 26-May-2015
Pros: Very clean and room was excellent with all necessary appliances, iron, ironing board, hairdryer, hangers.
Cons: You could be offered to pay extra for a better room view, as the smoke coming from the steelworks was not a pleasant view.
Location: Cardiff Bay bars and restaurants are all close by within 5minutes.
Plenty of free parking. Staff were pleasant on arrival, and the room was ready. We were on the 6th floor and the room was spotless. Shame about the view of the Steelworks, as If I knew I would have requested a Bay View. Hotel was very clean. Ideal location to all bars and restaurants on the Bay.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Melbourne, Australia

Cardiff Bay convenience.

Posted 24-May-2015
Pros: Spacious room and big comfy beds.
Location: Short walk to Cardiff Bay and The Dr Who Experience, bus just outside for a short trip to the city centre.
This was the only twin share accomondation on our 5 week trip that was two queen size beds (just like home) so we really enjoyed spreading out in out in this room. The beds were comfortable and we slept well. The staff were lovely and the service was quick. Having several restaurants just outside the foor plus the Red Dragon complex made it really convenient for food. And being a 5 minute walk over to Cardiff Bay with all of the shops and restaurants was also pleasing.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Very reasonable priced Hotel and good location

Posted 23-May-2015
Cons: Think it might be an idea to have a small coffee bar so visitors can pop down early in the morning for a fresh coffee
Location: Location very good just about 10 minutes walk from the Cardiff Bay Area with many restaurants and bars
Very friendly staff always willing to help. The Hotel itself always looked clean and tidy
5 out of 5
Recommended
for Everyone
by A verified traveller

Clean hotel

Posted 18-May-2015
Lovely hotel. Comfortable beds, lovely breakfast, late check in, late check out. Gym is away from hotel but still good. Could do with a swimming pool
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Leicester

Great hotel for a weekend away

Posted 18-May-2015
Pros: Location
Cons: Pillows were hard for my liking
Location: The bay is fun fir all ages
Fast Check in, clean rooms and convenient for the bay and the city centre. Would stay again without a doubt. Cannot comment on the restaurant as we did not use the restaurant but there always other guests using it
4 out of 5
Recommended
for Everyone
by A verified traveller

Very nice hotel, close to main attractions

Posted 13-May-2015
Pros: Cleanliness, proximity to attractions
Cons: Nothing
Location: Dr Who Expeience, Millenium Stadium, many other attractions.
Had a very nice time and attractions were very close. Accommodation very clean, staff knowledgeable & friendly and on site restaurant very nice.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Plymouth

Amazing

Posted 06-May-2015
We had a lovely stay children loved it as well will definitely return. Very friendly staff wished we stayed longer