Ratings based on 680 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Jason from wales

Was a lovely hotel worth staying in

Posted 15-Apr-2014
It is a lovely hotel and staff are lovely even though they speak basic English. The hotel isn't far from the bay so made it very lovely to have a drink down the bay then walk back to the hotel and there isn't a need to drive anywhere as it's all located quick. The only downside to this hotel was the poor hygiene when it came to the bathroom with hairs still around the plug and hairs in the sink
3 out of 5
Recommended
for Families
by peter from oxford

Hotel close to cardiff bay

Posted 04-Apr-2014
Cons: The bar service.
The bartender wasnt very professional, he didnt listened our order, and ask me again what did I want. He put two ice cubes for a gin tonic and after asking him if I could have more ice cubes, he looked at me and said " hum will see if I have enough...." . I really dont mind, if you have enough or not, I just want more ice, thats it. Otherwise reception team good.
4 out of 5
Recommended
for Everyone
by A verified traveller

Clean and well presented hotel

Posted 04-Apr-2014
Pros: Proximity to the Millenium centre and Cardiff Bay and also to train station that runs a a shuttle service into Cardiff Generous room size and bed.
Cons: as above overall comment.
Location: Cardiff Bay, Millenium Centre, Cardiff Town Centre, Cardiff Castle
The hotel room was clean, queen anne beds very comfortable. Not enough tea, coffee milk etc. Only one packet of shower gel and shampoo as this was a twin room there should have been more. Towels were adequate but you could tell they had been washed and dried alot. Room service hot meals stopped at a certain time (not indicated on literature). Reception day staff when we arrived slightly frosty. Night staff very friendly and helpful. Noise from road traffic in the morning, windows could be better insulated. That said I would book another stay in this hotel, as the rooms size was generous, as were the beds and maybe the hotel management check and rectify were they can on the comments left by guests
3 out of 5
by A verified traveller

Stay in future inn cardiff

Posted 03-Apr-2014
Pros: Accessibility , parking
Cons: Staff I felt were a bit business like, not as polite as one would expect
Location: Millennium theatre, shopping, restaurants , points of interest
Clean, tidy, accessible to the cardiff bay. Easy to find and ample parking.
5 out of 5
Recommended
for Everyone
by A verified traveller

Had a memorable weekend in a superb location.

Posted 31-Mar-2014
Wonderful location and staff very helpful. Service superb.
5 out of 5
Recommended
for Everyone
by A verified traveller

Gig trip

Posted 31-Mar-2014
Friendly staff, lovely room and tasty food in good, easy to find location. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller

So close to wmc

Posted 31-Mar-2014
Lovely room, excelent price and brill room service!
5 out of 5
Recommended
for Everyone
by Yeoford from Somerset

Really enjoyable

Posted 31-Mar-2014
Lovely hotel, with walking distance to the bay and a taxi to the city centre. Fab and will return :)
5 out of 5
Recommended
for Everyone
by Jude from yorkshire

great hotel close to the Bay

Posted 29-Mar-2014
Pros: good situation and very friendly, helpful staff.
Location: we stayed at Cardiff bay close to the millenium canter and the Dr Who exibition, there are plenty of good restaurants nearby and shops. the castle and
the hotel was easy to find and the staff were very helpful and pleasant. the room was comfy and clean. the hotel had parking and was within walking distance of all we wanted to do. we had a very nice stay and I would recommend this hotel to anyone wanting to be close to Cardiff Bay area.
2 out of 5
by A verified traveller

Future inn

Posted 24-Mar-2014
Hotel room basic, poor duvet and bed condition, housekeeping in room not adapted for 3 people as per booking, towels, cups and glasses had to be requested on arrival.