Ratings based on 721 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Newbury

Great location and very helpful staff

Posted 21-Jul-2014
We were visiting cardiff for dr who exhibition and the hotel was well placed for myself and 10 yr daughter. Staff were really helpful and the size of the twin room with double beds made it a comfortable stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent Hotel

Posted 21-Jul-2014
Comfortable. Quick Check in. Large Rooms. Good Location. Easy Free Parking. £5 Taxi Into Cardiff, or 20min Walk.
1 out of 5
by A verified traveller from south west england

No working air conditioning in hotel room

Posted 15-Jul-2014
Cons: courteous staff might help
The window to our room had been sealed shut and the air conditioning was not working. The room was stifling! When we complained to the hotel staff the next day, they were not interested.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel close to Cardiff Bay

Posted 13-Jul-2014
Pros: Staff were very professional but friendly couldn't do enough to help
A very comfortable hotel would definitely stay again and recommend it to others.
3 out of 5
Recommended
for Everyone
by A verified traveller from North West

OK for short stay

Posted 13-Jul-2014
Cons: Cleanness
Location: Walk to the city centre about 20 minutes, was fine with us
Staff was very friendly. The only down side of the hotel was that it didn't feel clean. The bed sheet looked like used and bed just remade after previous guest, there were stains on the bathroom door and tiles which could be easily cleaned, just small details which made us feel as it was cleaned quickly without attention to detail. The room smelled smoke however after having window open for most of the day it was fine. I would return if have to but prefer to look somewhere else next time.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good standard hotel convenient for Cardiff.

Posted 06-Jul-2014
Pros: Convenience for Cardiff and very helpful staff. Park and Ride near by. £3 to Cardiff.
Cons: Toilet flush not so good. Room a bit hot.
Location: Lots of restaurants. Multiplex cinema. Millennium centre.
Just about half a mile from the city centre but close to all the restaurants and arts scene on Cardiff Bay.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to bay area

Posted 28-Jun-2014
Cons: Please switch off the voice in the lift which states the obvious multiple times with each use, banal and patronising.
Just another hotel really, nothing too flash or fancy. The location is great if you are wanting to be in the Bay area and parking is a bonus. Could do with a fridge in the room. The restaurant was OK but there is plenty of choice if you want to eat out.
5 out of 5
Recommended
for Everyone
by Gill from West Wales

Very close to the theatre and restaurants.

Posted 25-Jun-2014
Location: Ideal for Cardiff Bay activities.
I was impressed with the car park. No barriers or lengthy forms to fill in. The staff were friendly, the room was spacious and clean. Breakfast was good and plentiful. I would go back.
5 out of 5
Recommended
for Everyone
by Julie from Birmingham UK

Great breakaway

Posted 21-Jun-2014
Pros: Everything
Location: Cardiff Bay and all attractions 5 min walk away great location
Fantastic hotel a 5 min walk from the bay, has everything you need and more
5 out of 5
Recommended
for Everyone
by tracy from west yorkshire

loverly hotel in a nice part of cardiff

Posted 19-Jun-2014
Pros: every thing
Cons: no fruit eg grapefruit for breakfast
Location: ideal for hopping in to cardiff
fantastic clean and tidy very posh, would recommend it, will be staying again next year, close to bars and shops.