Beautiful resort with everything you desire Posted 21-Jul-2014
This trip was my second vacation in Cancun and I must say i cannot find 1 thing to complain about. I stayed for 5 days and each day was absolutely amazing. From the initial start we were greeted right at the front door and talked to the staff to check in. Check-in was at 3pm and although we came a bit early, we were still given all the essentials (wrist bands, tickets, etc.) so we would not miss a beat in any activities or perks the hotel had to offer. From there each day got better and better. To start, the rooms are absolutely amazing when it comes to being taken care of. Very clean and always stocked. When they say all inclusive, they mean all inclusive. The room itself had a liquor dispenser with 4 different bottles of alcohol. There was also a fridge that had water, soft drinks and assorted refreshments. And if that wasn't enough, you can call room service at any time of the day and order what you desire. Outside of the room, you have a gigantic pool with TWO pool-side bars on each end. There is also a kids pool section in case you have children so they have fun in a safe section. In case you get hungry outside by the pool, you can visit the courtyard and they always had food cooking such as pizzas, burgers, hotdogs, tacos etc. And if that's not enough there were about 3-4 restaurants on the resort itself that you can visit to eat a full-course meal. This resort is a guaranteed good time.
Comment from Hotel Management
30-Aug-2014 by Juan Rivera, Hotel Management
Dear Sam, Your comments are much appreciated. It is gratifying to see that our efforts are appreciated and we will keep working in order to maintain our high standards and serve to all of our Rock Stars with the same enthusiasm our epic service reflects. We would like to have you back soon and create another great experience together. Sincerely, Juan Rivera General Manager Hard Rock Hotel Cancun