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21.090013 -86.772002

Cancun Palace All Inclusive

Boulevard Kukulcan Km 14.5, Cancun, QROO 77550 Mexico 0203 027 8675

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Something for everyone

Vacation fun

Cancun Palace has everything you need: modern facilities and amenities have been carefully balanced to create an exclusive waterfront ambiance in this vacation enclave.

All-Inclusive resort

Cancún Palace has a large freeform pool with 2 swim-up bars for adults and a shallow section for children; meals at buffet and fine-dining restaurants and a kids/teen club are included in room rates.

Accommodations

The 601 rooms feature fabrics in creamy hues and light colored walls and floors. Here a standard amenity means a double Jacuzzi®, flat screen LCD TV with satellite,liquor dispenser, and bathrobes and slippers.

Hotel Details
Guest Reviews

Hotel Amenities

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General

Total number of rooms - 601
Number of floors - 11
Bar/lounge
Business center
Currency exchange

Restaurant
Room service
Room service (24 hours)
Safe-deposit box at front desk
Shopping on site

This Cancún Resort offers a prime beachfront location close to shopping and dining.

In addition to a large swimming pool, Cancún Palace offers a spa with private treatment rooms (surcharges for spa treatments), a fitness room, and complimentary sauna and steam rooms. As part of the All-Inclusive Plan, guests may leave children (ages 4–17) at a supervised on-site club. The Kids'/Teens' Club features an indoor area with a ping-pong table, trampoline, foosball tables, a video-game room, a theater, a restaurant, and an outdoor kids' pool.

This Cancún beach resort also offers conference facilities, a self-serve business center (surcharge), complimentary resort-wide wireless Internet access, long phone calls distance and complimentary self-parking.

Total number of rooms - 601
Number of floors - 11
Bar/lounge
Business center
Currency exchange
Fitness facilities
Gift shops or newsstand
Tours/ticket assistance
Multiple small meeting rooms
Self parking

Restaurant
Room service
Room service (24 hours)
Safe-deposit box at front desk
Shopping on site
Smoke-free property
Spa tub
Supervised childcare/activities
Swimming pool - outdoor

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Parking

Self parking

Room Amenities

Balcony
Minibar
Coffee/tea maker

Iron/ironing board
In-room safe
Electronic/magnetic keys

Balcony
Minibar
Coffee/tea maker

Hair dryer
Iron/ironing board
In-room safe
Electronic/magnetic keys

Dining

El Mercado -

Cuisine: International

Continental breakfast: from 6:30 am – 7:00 am

Breakfast buffet: from 7:00 am - 11:30 am

Lunch buffet: from 12:30 pm - 4:30 pm

Dinner buffet: from 6:00 pm - 11:00 pm

Dress code: Casual. Wet clothing or uncovered swimwear not allowed

FRIDA

Cuisine: Mexican (Dinner)

Lunch Int'l buffet: from 11:30 pm - 5:30 pm

Dinner a la carte: from 6:30 pm - 11:00 pm

Outdoor buffet, grilled cuts, chicken and fish

Outdoor brick oven pizza: 11:30am - 4:00pm

Dress code: Casual. Wet clothing or uncovered swimwear not allowed.

MIYAKO

Cuisine: Oriental

Dinner a la carte: from 6:00 pm - 11:00 pm

Reservations for the Teppanyaki tables (Japanese-style grill) can be made at the restaurant El Mercado located in the lobby. Please note that reservations will only be taken for the Teppanyaki tables and are only accepted directly at the resort.

Dress code: Casual. Wet clothing or uncovered swimwear not allowed.

LEONARDO

Breakfast buffet: from 7:00 am - 11:30am

Cuisine: Italian (Dinner)

Dinner a la carte: from 6:00 pm - 11:00 pm

Dress code: Casual elegance. Long pants, collared shirts & shoes required.

THE STEAK

Snacks from 11:00 am- 4:30 pm (high season only)

Dinner a la carte: Fine cuts

From 6:00 pm - 11:00 pm

Bar service: from 10:30am - 11:00pm

LOBBY BAR

From 10:00 am – 1:00 am

Live music from 10:00 pm - 12:45 am

Dress code: casual

POOL BAR CONTOY

From 9:00am – 6:00 pm

Snacks: from 10:30am - 5:30pm

POOL BAR COZUMEL

From 9:00am – 6:00 pm

Snacks: from 10:30am - 5:30pm

BEACH BAR

Beach service from 10:00am - 5:00pm

Snacks: from 11:00am - 5:00pm

AMPHITHEATER

Bar service during evening shows

The Steak - Offers a lunch buffet and à la carte dinner. (Dress code: Casual. Wet clothing or uncovered swimwear not allowed.)

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Entertainment

Relax by day at the pool or around the spectacular beach, you can work out at the resort's fitness center too. With kids happily engaged in the activities at the kids club, some parents may opt for a pampering experience at the spa or an exciting tennis match.

1 outdoor pool w/kiddie section2 swim up bars3 outdoor JacuzzisKids pool with play area at the Kids ClubSun loungePool volleyballPool basketballSpa facilities ($)Infinity terraceFitness CenterSauna/steam room2 lit tennis courtsPing pongTables gamesKids Club (ages 4 – 17)Daily activitiesTheme parties or shows nightly

KIDS CLUB

The club is a modern facility that answers to the demands of young guests by featuring activities for all ages. It includes a dining room for meals and snacks, a video room, a theater and an outdoor kiddie pool with flumes and slides. For parents who wish to stay in contact with their children, the club offers a cellular phone service free of charge.

Trampoline

Ping-pong table

Foosball table

Pool table

Xbox, Xbox 360 and Wii video games

Air hockey

Movies

Disco for children ages 13 to 17 (during high season)

Hours: from 7:00am - 9:00pm

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Recreation

Cancún Palace offers a large freeform pool with a central section for children and adult sections (with swim-up pools) at either end, a fitness center, sauna and steam rooms, and a spa (surcharges for spa treatments). Other facilities for children include a wading pool and a complimentary kids/teen club for ages 4–17.

The resort's beachfront extends 200 meters (219 yards) alongside the bright, turquoise Caribbean Sea. Land sports include a tennis court.

AquaWorld, an independently operated marina located 1 km (0.5 mi) away on Nichupté Lagoon offers a variety of water sports, including parasailing, personal watercraft, sailing, windsurfing, fishing, scuba diving, and snorkeling that are not part of the All-Inclusive Plan and must be paid for separately.

The recreational activities listed below are available either on site or near the resort; fees may apply.

Fishing on site
Golf - miniature on site

Golfing on site
Tennis on site

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Spa

Spa services

The refinement and luxury of this property extends to the spa suites, which include 2 individual suites, 2 couples’ suites and a master suite with double Jacuzzi. If you prefer to have your treatment outdoors, palapa style treatment rooms with air-conditioning are available for individual services. Try any of the Cancun Spa Feast packages or the Sports therapeutic massage after a tennis match and take home another memorable experience.

Treatment facilities

2 Individual Suites - indoor 15 Individual Massage rooms - outdoor with a/c

2 Couples' Suites - indoor

1 Couples' Suite with Jacuzzi - indoor

Advance reservations are suggested

To ensure the treatments and times of your choice, we suggest advance reservations

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Policies & Fees

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Check-in

Check-in time starts at 15:00:00

Special check-in instructions:

In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.

Check-out

Check-out time is 12:00:00

Policies

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Promotions

Details

Honeymoon Promotion

Book a stay at this Palace resort and receive the following after arrival:

Fruit basket or petit fours

One bottle of sparkling wine

One romantic candlelight dinner

Two t-shirts

Use of services provided by the honeymoon desk

Late check-out (until 6 PM) may be requested and is subject to availability.

At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.

After checking in, honeymooning couples will be directed to the honeymoon desk where staff will welcome them and help reserve their candlelight dinner. The other amenities will be delivered to their room.

Upon arrival, honeymooning couples must present proof of marriage within the past year.

Unlimited Phone Calls Promotion

All calls made from guestrooms to phone numbers within Mexico (excluding cell phones), the Continental United States of America, and Canada are complimentary.

Calls must be made from guestrooms. Other international calls are charged at a special rate. If unused, this service cannot be exchanged for cash value. Excludes calls to Hawaii, the Virgin Islands, Puerto Rico, and other international calls. Excludes -800 calls, calls through an outside operator, collect calls, calls using other phone companies, and calls to cell phones within Mexico.

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Cancun Palace All Inclusive

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