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Reviews of Zayed Hotel

2 out of 5
Zayed Hotel
42 Abu El Mahasn El Shazly Square, Mohandessin, Giza

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 38 reviews" "
Rating 8 - Good. 8 out of 38 reviews" "
Rating 6 - Okay. 10 out of 38 reviews" "
Rating 4 - Poor. 3 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

9.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matt

Stayed 1 night in Mar 2023

6/10 Okay

Chockalingam

Stayed 4 nights in Feb 2023

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel offers beautiful hospitality. The service, location, and property overall was a lovely experience. I do hope to return one day.

8/10 Good

Israel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and the food is great
Stayed 3 nights in Oct 2022
Response from Zayed Hotel on 3 Nov 2022
Thank you so much for your feedbackbest regards

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2022

10/10 Excellent

candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast in Good Hotel
The staff did what they could to make our stay comfortable. They provided us with a large cimfortable room. Breakfast ever day was delicious, large and filling!
Stayed 4 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good but need improvement
Location was good, breakfast was good , reception staffs were friendly the only thing that the quality of service need to be improved such as staff uniform and staff knowledge of customer service and relationships issues.
Stayed 13 nights in Feb 2020
Response from MARCO on 18 Feb 2020
Hello, Many thanks for your review We hope see you again Best regards

10/10 Excellent

Mo🇸🇦, Madinah' Saudi Arabia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a very nice hotel .. and excellent service .. I would like to thank Brother Ahmed El Sayed .. a good person and his service is excellent .. and always tries to help .. if you will stay in this hotel .. ask about him! I will return to this hotel again.
Stayed 10 nights in Dec 2019
Response from MARCO on 12 Jan 2020
Hello, Many thanks for your review We hope see you again Best regards

10/10 Excellent

AMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019
Response from MARCO on 9 Jan 2020
Hello . Many thanks for your review We hope see you again Best regards

10/10 Excellent

Aamir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and hot water for bath always available. Breakfast was fantastic. Location is good. All international franchises are within walking distance. Very nice staff. Highly recommended
Stayed 4 nights in Dec 2019
Response from MARCO on 8 Jan 2020
Hello . Many thanks for your review We hope see you again Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
My family and I stayed in Hotel Zayed for an extended stay while looking for a permanent place to stay in Dokki. The hotel staff was exceptional at welcoming my family and accommodating all our requests. We stayed in a 2 bedroom suite. Was perfect.
Stayed 4 nights in Dec 2019
Response from MARCO on 4 Jan 2020
Hello . Many thanks for your review We hope see you again Best regards

4/10 Poor

Muneef

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended at all!
Old, dirty, and poor service! Booked the airport shuttle by the hotel, arrived late at night and they needed a cash for the taxi!!! It was 3 am and I had no cash other than Euros and no card was accepted and no room credit was allowed! I had to pay almost 35€ whole the price was 30$ because of their strange ROE! As soon as taxi was resolved he was asking for full payment (at 3:30 am) I was like no, tomorrow will do so!! Got to the room with 3 super tired kids and room was smelly, sheets were super dirty full of hair, yellow spots, tried to change bed sheets and I saw the most horrible materasso I have ever seen in my life. Full of germs, pee and a lot of that I don't want to imagine!! Under the bed there was a huge sum dust and wasted chocolate and garbage!! Next morning breakfast was till 10:30, at 10:35 I asked to get a breakfast and they told me. Now I should pay for whatever they choose for my breakfast!!
Stayed 7 nights in Jul 2019
Response from MARCO on 26 Jul 2019
Dear Mr. Muneef Good Day! Many thanks for your review that has been highly appreciated. Really I do apologize for all what happened and appreciate your review that will help me in Future to improve our performance. Kindly be sure that Zayed hotel Management will check this case, investigate and take action with anyone one did any mistake. Sorry for this inconvenience. Best Regards

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property has unique Egyptian decoration, the lobby is beautiful. The room was comfortable and large enough for Party of Five. Ramy at the front desk was friendly and even helped us order delivery from McDonald's nearby. Also the head Security man walked with me on the street for my safety. The bell captain Hassan was very friendly and available to assist in every way, including making arrangements for airport transfer. We really enjoyed our stay at this hotel, and hope to go back some day
Stayed 1 night in Dec 2018

10/10 Excellent

Brent, Moncton, Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, the staff was very friendly and helpful, the location is in a safe area, I would stay here again.
Stayed 8 nights in Nov 2018
Response from MARCO on 22 Nov 2018
Hello Many thanks for your nice review. Your review helps us to improve our performance in the future so its so great from writing your feedback. Really we hope see you again.

6/10 Okay

Verified traveller

Liked: Staff & service
My stay at the hotel was good for the purpose of my visit. I didn't spend much time at the hotel except when I was asleep. The location was quite good. I didn't try the breakfast. I had a problem during the check in. The hotel changed their policy and don't accept online payments and asked me to pay cash for the stay. Eventually, I worked things out with the hotel and they agreed to accept my booking through Hotels.com
Stayed 4 nights in Aug 2017

6/10 Okay

Najiba

8/10 Good

Christine, Harrow, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel in a quiet neighbourhood.
Pleasant enough stay. Room was spacious & clean. Rather far from the main historic sites of Cairo so that necessitated a taxi ride to & from the hotel. It was in a quiet neighbourhood. Breakfast was satisfactory & staff were helpful.

4/10 Poor

Tutankhamun, Lebanon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is located in good area.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities

2/10 Terrible

Tasneem

Disliked: Staff & service, property conditions & facilities, room comfort
what a let down
what a let down this hotel was,the only good thing was the staff were friendly.We stayed in the family suite,the a/c was so noisy that u could'nt sleep,complained but nothing was done,door handle broken so you could'nt use one of the bedroom made a complaint ,but again nothing done.I would not recommend this hotel choose somewhere else.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a pleasant stay at Hotel Zayed
My hotel experience was excellent. When I needed a phone charger, someone was sent to purchase one for me.

10/10 Excellent

Rodrigo, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly and comfortable
We stayed there for 2 nights and have a great time. The hotel is clean and the staff is very friendly and also very helpful, which was really importanto to us as we needed advice to know how to get to places. They provided us a realiable cab driver to go to the museums and pyramids (although taking tours is probably better). Great value for money.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, will stay again
Stayed at the Zayed for a week on my own and loved it. Great value for money, with friendly and helpful staff. Location was perfect for me as I had to be at a language institute nearby (20 minute walk, or short ride in a metered taxi for 5LE), but I could still get downtown to the museums by taking a metered taxi (7LE) to the nearest Metro in Dokki. The area (Mohandiseen) has lots of shops and places to eat. It's a great base when visiting Cairo, as you can use the metered taxis and Metro to get to tourist spots, but still come back to a normal non-touristy part of the city. My room was huge and clean, overlooking the quiet gardens in the centre of the square. There's no wifi in the rooms, but free wifi in the main lounge which is 24 hours and where they serve a massive breakfast. The staff are the best thing - incredibly helpful and made me feel very welcome. Definitely would stay there again.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2021

10/10 Excellent

Ali

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
فندق رائع ،ونظيف ، قريب من شارع جامعة الدول العربية ونادي الزمالك . الموظفين جميعهم ودودين ومحترمين وخدومين ويشعرونك انك في بيتك. شكرا لهم جميعا خصوصا الاساتذة الاعزاء احمد ورامي وعمرو وصبري والسيدة زينب من قسم التنظيف . سكنت بالفندق عدة مرات وساكررها مرة اخرى بالتاكيد حال قدومي الى القاهرة
Stayed 7 nights in Apr 2021
Response from Zayed Hotel on 2 May 2021
نشكركم بالنيابة عن جميع موظفىى بفندق زايد على هذا التعليق الرقيق ونتشرف باستفاضتكم مرة اخرى

10/10 Excellent

ali mohimed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
unique vacation with great hotel team and perfect
unique vacation with lovely hotel and great staff performance, special thanks to all front office team Mr Amr and Mr Ahmed and Mr Ramy and Mr shafik for great room location and follow every details during our lovely stay
Stayed 3 nights in Nov 2019
Response from MARCO on 23 Nov 2019
Hello Many thanks for your nice review We hope see you again Best regards

4/10 Poor

Habeeb

Disliked: Cleanliness, staff & service
مقبول
مقبولة
Stayed 3 nights in Aug 2019
Response from MARCO on 29 Aug 2019
Hello Many thanks for your nice review We hope see you again Best regards

10/10 Excellent

Inad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ممتاز
اشكرا كل الطاقم في سرعة الدخول
Stayed 2 nights in Jan 2019
Response from Marco on 2 Feb 2019
Hello Many thanks for your nice review. Your review helps us to improve our performance in the future so its so great from writing your feedback. Really we hope see you again

8/10 Good

Mohammad

Liked: Property conditions & facilities, room comfort
الفندق قريب من جامعه الدول العربية
كانت ممتازة بس الأثاث صار قديم الفراش
Stayed 1 night in Oct 2018
Response from Marco on 25 Jan 2019
Hello Many thanks for your nice review. Your review helps us to improve our performance in the future so its so great from writing your feedback. Really we hope see you again

6/10 Okay

Abdulaziz

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2018

8/10 Good

Anton

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2018
Response from ahmed on 1 Aug 2018
Thank you very much for your feed back, we wish to accommodate you at Zayed the soonest possible.

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
جدا ممتازه والطاقم متعاون ومرح
Response from Marketing Team on 3 May 2018
شكرا جزيلا

6/10 Okay

Tayseer

لم يتم قبول المبلغ المعطى من موقعكم إلا بعد التواصل مع خدمة العملاء بموقع هوتيلز الإفطار سيئ للغاية والله يعز النعمة.
Stayed 5 nights in Jan 2018

6/10 Okay

Hassan

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
فندق جميل وسعر جيد وطاقم محترم ومتعاون
الفندق هادئ وجميل ولكن افياش الكهرباء قديمة جدا ولم يتم تغييرها منذ فترة الطاقم جميعهم محترمين ومتعاونين

10/10 Excellent

Abdullah, السعودية

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
تجربتي لفندق زايد المهندسين
الفندق جيد من ناحية السعر والخدمة والموقع ويتميز بالامان وانصح بالغرف المطلة على المشتل او الحديقة قد يكون هناك بعض الملاحظات البسيطة مثل سرعة الانترنت ولكن الجميل ان الفندق فيه اشخاص مطورين ومهتمين بالجودة.

6/10 Okay

khaled, السعودية

Disliked: Cleanliness
ﻻ بأس
أحسن شئ فيالفندق : النت سريع جداً والتشطيب حلو والرسبشن متعاون وأسوأ شي نكد علي التكييف قديم وتعبان والشغالة ( ليلى ) صوتها عالي جداً وكانت تصرخ علينا عشان ندفع إكرامية بالعافية والسﻻم

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
اقامة بجوار شارع جامعة الدول العربية
الاقامة جيدة ولكن الواي فاي ضعيف