Nice big rooms. Higher floors and restaurant/ bar have good views. Staff very helpful suggesting and booking tours- we went on a private boat tour to the pagoda and it wasn't expensive. Dreadful manicure in spa in hotel though ( not owned by them).
From the second we walked in, we were treated like kings here. The level of care and attention is second to none - I was travelling with a friend who has travelled extensively and commented that nowhere in the world had she had service like this. They were kind, interested and helped us with everything (booking tours, suggestions, taxis, restaurants, etc). The restaurant is lovely and we ate there a couple of times by choice. From the bell boys to the managers, all staff were exceptional. For the price, this place is amazing.
the hotel staff was extremely helpfuland offered guidance and help to wherever I wanted to go. They even helped me to set daily tours and my bus ride to the the main airport was arranged by the staff. I had nothing to worry about because I was in very good hands there. Mr Hai was extremely helpful.
First time visi from Denver, Colorado
The bright and welcoming Mercure Hue Gerbera is centrally located in historic Hue, across the road from the Hue ferry …More
The Orchid Hotel is top notch in customer service. I stopped only briefly in Hue. When the arrival time of my plane was delayed, even before I landed the hotel modified the tour arrangements I had made so that I could maximize my visit. They reasonably adjusted the price as well.
The staff is sincerely interested in making sure you enjoy your stay.
The room was extremely comfortable and very attractively decorated.
Breakfast offerings were diverse and satisfying.
I was sorry that my stay was so short.
Lenny from New York
The Orchid Hotel has an ideal location, just steps away from the Perfume River on a street with several tourist information …More
I picked this hotel myself from Expedia. Great quiet location, very modern rooms which are generous in size. Great value for money & accommodates up to 4 people which is hard to find in most cities in Vietnam.
Nice pool. Restaurant has friendly professionally trained staff with great food.
Beds comfortable & air con works a treat.
Great place for families.
Staff were wonderful, So friendly. They gave us a few extras as we were on our honeymoon and decorated the bed with roses. It was amazing!!!
Food was wonderful. I couldnt recommend this place enough. Excellent value for money also.
Honeymooners from Ireland
Located in the heart of Hue city, the Gold Hotel is close to the Huong River, with its safe and peaceful green …More
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