Search Luxury Hotels in Zermatt

"Pros: the hotel is kept in excellent condition, the staff is very professional. Cons: I would confirm where your room will be located prior to check-in. We paid for a room in the newer section of the hotel with a Mountain view. Unfortunately, when we checked in, our room was located on the ground ..."…""Pros: the hotel is kept in excellent condition, the staff is very professional. Cons: I would confirm where your room will be located prior to check-in. We paid for a room in the newer section of the hotel with a Mountain view. Unfortunately, when we checked in, our room was located on the ground ..."WWW…"

Reviewed on 9 Feb 2020

"Fantastic hotel and very friendly and helpful staff."…""Fantastic hotel and very friendly and helpful staff."WWW…"

Reviewed on 8 Sep 2019

"Really beautiful and well appointed older hotel. However, they have failed to update the rooms - old carpets, drapes and beds with uncomfortable pillows. Dinner staff was also very rude telling my wife we could not dine on their 160 euro per person buffet because she didn't have the right footwear ..."…""Really beautiful and well appointed older hotel. However, they have failed to update the rooms - old carpets, drapes and beds with uncomfortable pillows. Dinner staff was also very rude telling my wife we could not dine on their 160 euro per person buffet because she didn't have the right footwear ..."WWW…"

Reviewed on 6 Jan 2020

"Modern good location perfect room if you like modern and new hotels like me you will like it. After that i will stay firefly every time when i will be in zermatt"…""Modern good location perfect room if you like modern and new hotels like me you will like it. After that i will stay firefly every time when i will be in zermatt"WWW…"

Reviewed on 27 Jan 2020

"Stay one night only but the room was cosy and comfortable. Lucky to have been upgraded to the family room as it had a lovely view of the Matterhorn. The room had all the amenities - bath, coffee, cosy 4-seater round table, etc. Spacious but most of all very cosy. Conveniently located - 5 minutes ..."…""Stay one night only but the room was cosy and comfortable. Lucky to have been upgraded to the family room as it had a lovely view of the Matterhorn. The room had all the amenities - bath, coffee, cosy 4-seater round table, etc. Spacious but most of all very cosy. Conveniently located - 5 minutes ..."WWW…"

Reviewed on 6 Oct 2019

"Modern and high end finishings... not big but it’s Europe but they maximized every square inch"…""Modern and high end finishings... not big but it’s Europe but they maximized every square inch"WWW…"

Reviewed on 27 Jan 2020

"La atención y servicio que tuvieron fue excelente, el desayuno delicioso, una vista espectacular y la ubicacion mas que perfecta."…""La atención y servicio que tuvieron fue excelente, el desayuno delicioso, una vista espectacular y la ubicacion mas que perfecta."WWW…"

Reviewed on 22 Jan 2020

"The hotel staff was wonderful! We had our 5 month old with us and the staff was incredibly accommodating. They handled all of our luggage and provided us with a crib, bedding for the crib, toys and bath products for the baby. The concierge was amazing! they helped us book dinner reservations every ..."…""The hotel staff was wonderful! We had our 5 month old with us and the staff was incredibly accommodating. They handled all of our luggage and provided us with a crib, bedding for the crib, toys and bath products for the baby. The concierge was amazing! they helped us book dinner reservations every ..."WWW…"

Reviewed on 10 Oct 2019

"Love the view from hotel room. But would be good if hotel can provide boiling water."…""Love the view from hotel room. But would be good if hotel can provide boiling water."WWW…"

Reviewed on 15 Dec 2019

"We had views to everywhere - View to the town was awesome, view to the Matterhorn was phenomenal (only a utility pole was kinda on its way) however we’ve enjoyed the suit 50 very much so with floor to ceiling glass windows and a big a tub! Breakfast was great with variety of food, local Zermatt yogurt ..."…""We had views to everywhere - View to the town was awesome, view to the Matterhorn was phenomenal (only a utility pole was kinda on its way) however we’ve enjoyed the suit 50 very much so with floor to ceiling glass windows and a big a tub! Breakfast was great with variety of food, local Zermatt yogurt ..."WWW…"

Reviewed on 23 Jan 2020

"This was by far the best hotel I have ever stayed at. It was close to town and the slopes but what really made this hotel was the service. It was absolutely incredible. Everyone knew you by name, there was afternoon hor d'ourves when you came off the slopes, free water (a rarity in Zermatt) and each ..."…""This was by far the best hotel I have ever stayed at. It was close to town and the slopes but what really made this hotel was the service. It was absolutely incredible. Everyone knew you by name, there was afternoon hor d'ourves when you came off the slopes, free water (a rarity in Zermatt) and each ..."WWW…"

Reviewed on 29 Mar 2019

"Nicely decorated, delicious breakfast, friendly staff!"…""Nicely decorated, delicious breakfast, friendly staff!"WWW…"

Reviewed on 3 Jan 2020

"This is the best experience we ever had. Pam is so generous and kind enough to take care of all our need. I strongly recommend this property because the location is very good with picture perfect view of Matterhorn."…""This is the best experience we ever had. Pam is so generous and kind enough to take care of all our need. I strongly recommend this property because the location is very good with picture perfect view of Matterhorn."WWW…"

Reviewed on 30 Jul 2019

"Phenomenal living space in a phenomenal location and phenomenally we'll run by Frau Bauer. We were lucky enough to get this apartment when the previous renter unexpectedly had to cancel. Four large bedrooms, four modern and well equipped bathrooms, in floor heating, a great kitchen, a magnificent ..."…""Phenomenal living space in a phenomenal location and phenomenally we'll run by Frau Bauer. We were lucky enough to get this apartment when the previous renter unexpectedly had to cancel. Four large bedrooms, four modern and well equipped bathrooms, in floor heating, a great kitchen, a magnificent ..."WWW…"

Reviewed on 28 Mar 2016

"It was very hard to locate the property based on their address shown on paper. 7 flats to share one washing machine has made a queue and that has wasted a lot of time. The property has illegitimately charged me CHF50 for the repair of a door lock which was already worn out and was not damaged by ..."…""It was very hard to locate the property based on their address shown on paper. 7 flats to share one washing machine has made a queue and that has wasted a lot of time. The property has illegitimately charged me CHF50 for the repair of a door lock which was already worn out and was not damaged by ..."WWW…"

Reviewed on 24 Aug 2018