Hotel Monte Rosa

Photo gallery for Hotel Monte Rosa

Primary image
Indoor pool
Premium bedding, down duvets, pillow-top beds, free minibar
Plasma TV
Premium bedding, down duvets, pillow-top beds, free minibar

Overview of Hotel Monte Rosa

Hotel Monte Rosa

4.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Bahnhofstrasse 80, Zermatt, VS, 3920

Explore the area

  • Popular LocationZermatt-Furi Gondola9 min walk
  • Popular LocationRiffelberg Express Gondola38 min walk
  • Popular LocationSunnegga Ski Resort1 min drive
  • AirportSion (SIR)77 min drive

Choose dates to view prices

About this area

Zermatt

Located in Zermatt City Centre neighbourhood, Hotel Monte Rosa is connected to a shopping centre. Matterhorn Ski Paradise and Zermatt-Furi Gondola are worth exploring if an activity is on the agenda. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as sledging and snowshoeing. Guests appreciate the hotel's central location.

What's nearby

  • Zermatt-Furi Gondola - 9 min walk
  • Riffelberg Express Gondola - 38 min walk
  • Furi - Trockener Steg Cable Car - 38 min walk
  • Matterhorn Express II Cable Car - 40 min walk
  • Sunnegga Ski Resort - 1 min drive

Getting around

  • Zermatt Gornergratbahn Station - 6 min walk
  • Geneva International Airport (GVA) - 162 min drive

About this property

Hotel Monte Rosa

Adventure hotel connected to a shopping centre in Zermatt City Centre, walk to Matterhorn Ski Paradise
Along with a golf course, this hotel has a restaurant and a nightclub. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Hotel Monte Rosa offers 41 accommodations with free minibar items and a safe. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Hotel Monte Rosa is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of Historic Hotels of Europe.

Languages spoken

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: CHF 30 for adults and CHF 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 9 holes of golf
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fitness centre
  • Golf driving range
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Ice skating
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Hot tub

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 1 April and 30 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40 per pet, per night
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for CHF 160 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 30 for adults and CHF 20 for children (approximately)
  • Airport shuttle fee: CHF 600 per vehicle (one way)
  • Pet fee: CHF 40 per pet, per night
  • Rollaway bed fee: CHF 160 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Monte Rosa
Hotel Monte Rosa Zermatt
Monte Rosa Zermatt
Monte Rosa Hotel
Monte Rosa Zermatt
Hotel Monte Rosa Hotel
Hotel Monte Rosa Zermatt
Hotel Monte Rosa Hotel Zermatt

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 54 out of 63 reviews
5 - Excellent 86%
Rating 4 - Good. 7 out of 63 reviews
4 - Good 11%
Rating 3 - Okay. 2 out of 63 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 63 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 63 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.9/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, ambience, service and staff all superior
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed a wonderful overnight stay. The staff were friendly and informative and the facilities were excellent. We used the spa in the nearby sister hotel free of charge. The room was spacious and comfortable.
Stayed 1 night in Jul 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch!
I really enjoyed my stay at Monte Rosa. The oldest hotel in town is still one of the best. Very friendly and professional staff with great concierge. Helder at reception has great knowledge of Zermatt and recommended nice restaurants. Very helpful and friendly staff. I got to speak my own language a lot as most of the staff speak Portuguese. The rooms are classic style, with a large bathroom. One of the things that worries me in every hotel is the bedding, but here this is very very comfortable indeed. Like sleeping on a cloud, soft and cosy. The bar has a lovely atmosphere and the restaurant next door offers good upmarket food. I will return and definitely recommend.
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020