Title: Wellness Hotel Alpenhof Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wellness Hotel Alpenhof Luxurious ski hotel with ski-in/ski-out access ![Penthouse Deluxe Suite Matterhorn View | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/489bd4bc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Penthouse Deluxe Suite Matterhorn View | View from room](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/dcb917f7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/61a4cf3c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Penthouse Deluxe Suite Matterhorn View | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/32dfc697.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, aromatherapy](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/0b59437e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wellness Hotel Alpenhof in central Zermatt offers a perfect retreat. Enjoy international cuisine breakfasts, hot stone massages at the spa, and the indoor pool. Attentive staff, free WiFi, and complimentary lobby refreshments create a welcoming atmosphere. 9.6 Exceptional ## Popular amenities - - - - - - Bar £256 includes taxes & fees 30 Oct - 31 Oct ## Room options ### Check availability for these dates Tonight [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 17 - Oct 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=971759&PinnedHotelID=971759&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Design Single No Balcony | 1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/dec36c8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Single No Balcony 9.4 Exceptional 3 reviews ### Highlights Individually furnished Air conditioning Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Renovated in 2022 Renovated in 2015 - 140 sq ft - Sleeps 1 - 1 Single Bed ![Deluxe Double No Balcony | 1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/f2b46d81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double No Balcony 10.0 Exceptional 16 reviews ### Highlights Individually furnished Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu Renovated in 2022 - 248 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![Superior Room | 1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/f08f0587.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 9.0 Wonderful 4 reviews ### Highlights Balcony Separate sitting area Individually furnished Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding - 322 sq ft - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![Alpine Chic Room | 1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/83a77207.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Chic Room 9.0 Wonderful 2 reviews ### Highlights Balcony Individually furnished Heating Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 215 sq ft - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![Design Suite | 1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/d14f942e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Suite ### Highlights Balcony Separate sitting area Individually furnished Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Design Double Room | 1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/fbe5c6c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room 10.0 Exceptional 12 reviews ### Highlights Balcony Individually furnished Air conditioning Free cots/infant beds Minibar (some free items) Flat-screen TV Hypo-allergenic bedding Pillow menu - 270 sq ft - Sleeps 2 - 1 Queen Bed ![1 bedroom, premium bedding, free minibar items, in-room safe](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/1e989775.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Deluxe Suite ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Fireplace Air conditioning Free cots/infant beds Minibar (some free items) - 861 sq ft - 2 bedrooms - Sleeps 5 - 4 Single Beds and 1 Large Single Sofa Bed OR 2 Queen Beds and 1 Large Single Sofa Bed ![Penthouse Deluxe Suite Matterhorn View | View from room](https://images.trvl-media.com/lodging/1000000/980000/971800/971759/dcb917f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Deluxe Suite Matterhorn View ### Highlights Balcony Separate dining area Separate sitting area Individually furnished Fireplace Air conditioning Heating Free cots/infant beds - 1075 sq ft - 2 bedrooms - Sleeps 4 - 4 Single Beds OR 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) ## About the area Located in Zermatt, Wellness Hotel Alpenhof is in the city centre and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snowshoeing. [Visit our Zermatt travel guide](https://www.expedia.co.uk/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02339%2C7.75142&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=erwRNJ2EKxdQJK0yV_zdSwMHon0=) Matterstrasse 43, Postfach 462, Zermatt, VS, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles - Zermatt–Sunnegga Funicular - 2 min walk - 0.1 miles - Zermatt Visitor Center - 3 min walk - 0.2 miles - Zermatt - Furi - 8 min walk - 0.5 miles - Zermatt-Furi Gondola - 16 min walk - 0.9 miles ### Getting around - Zermatt Gornergratbahn Station - 5 min walk - Sion (SIR) - 77 min drive ### Restaurants - ‪McDonald's - ‬7 min walk - ‪Le Petit Royal - ‬7 min walk - ‪Golden India - ‬5 min walk - ‪Schweizerhof Kitchen - ‬7 min walk - ‪Parkhotel Beau Site - ‬6 min walk ## About this property ### Wellness Hotel Alpenhof Luxury hotel remodelled in 2022 and located near Zermatt-Matterhorn Ski Paradise Consider a stay at Wellness Hotel Alpenhof and take advantage of a free breakfast buffet, a free daily manager's reception and a terrace. Hit the slopes at this hotel, offering ski-in/ski-out access, ski passes and ski storage. Treat yourself to a body treatment, a detox wrap or a body wrap at the on-site spa. The on-site international cuisine restaurant, Restaurant Alpenhof, offers breakfast, lunch and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool, along with sunloungers - Free train station pick-up, bike hire and a lift - Coffee/tea in reception, a front desk safe and luggage storage - Tour/ticket information, massage treatment rooms and concierge services - Guest reviews speak highly of the helpful staff Room features All 61 individually furnished rooms include perks such as premium bedding and pillow menus, in addition to amenities such as free WiFi and minibars (stocked with some free items). Other amenities include: - Bathrooms with designer toiletries and hairdryers - Flat-screen TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique Hotel Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 358 reviews £282 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/dec93ca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt City Centre - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 198 reviews £289 includes taxes & fees 18 Oct - 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Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 480 reviews £222 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, hot stone massages, Thai massages](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093621/bfe315e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Daniela Zermatt - Hot tub - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 447 reviews £162 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/2000000/1330000/1322100/1322100/37ad78bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ZERMAMA Zermatt Zermatt - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.6 Exceptional 191 reviews £262 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1322100&PinnedHotelID=1322100&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Offsite parking; reservations required - Free train station pick-up shuttle ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Restaurants on site - Restaurant Alpenhof ### Things to do - Bicycle rentals - Full-service spa - Gym - Hot tub - Indoor pool - Sauna - Ski passes - Ski storage - Ski-in/ski-out access - Steam room ### Family friendly - Indoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Garden - In the mountains - Pool loungers - Terrace ### Full-service spa - 3 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path to lift ### More - 1 building - 5 floors - Built in 1983 - Designated smoking areas - Fireplace in lobby - Renovated entire property - October 2022 ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Free minibar (limited items) - Limited room service ### More - Desk - Free local calls - Individual furnishings - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:30 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property will be renovating from 21 September 2025 to 19 December 2025 (completion date subject to change). The following areas are affected: - Selected guestrooms Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance. ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 20 per pet, per night Welcoming dogs only Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 60.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 20 per pet, per night - Rollaway bed fee: CHF 60.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision Guests under 16 years old are not allowed in the spa ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars. ### Property is also known as Alpenhof Hotel Alpenhof Hotel Zermatt Alpenhof Zermatt Hotel Alpenhof Hotel Alpenhof Zermatt Hotel Alpenhof Wellness Hotel Alpenhof Hotel Wellness Hotel Alpenhof Zermatt Wellness Hotel Alpenhof Hotel Zermatt ## Frequently asked questions ### Does Wellness Hotel Alpenhof have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Wellness Hotel Alpenhof? > As of 16 Oct 2025, prices found for a 1-night stay for 2 adults at Wellness Hotel Alpenhof on 30 Oct 2025 start from £255.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Wellness Hotel Alpenhof pet-friendly? > Yes, dogs are allowed at this property. There's a fee of CHF 20 per pet, per night. ### How much is parking at Wellness Hotel Alpenhof? > This hotel doesn't offer parking. ### What time is check-in at Wellness Hotel Alpenhof? > Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Wellness Hotel Alpenhof? > Checkout is at 11 AM. ### Where is Wellness Hotel Alpenhof located? > Located in the mountains, this ski-in/ski-out hotel in Zermatt is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Zermatt - Furi and Furi - Riffelberg are also within 10 minutes. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Wellness Hotel Alpenhof Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 501 8 - Good 100 6 - Okay 10 4 - Poor 3 2 - Terrible 6 ### 10/10 Excellent #### Christopher 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the location / spa / beautiful scenery / amazing staff ![](https://a.travel-assets.com/ugc/hotel-reviews/acd35b3c-3d98-4071-a00f-faab5e85a6d1-1757353255225.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/88ca26fc-6447-4010-b62d-d0f9da1dce96-1757353255194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Warren 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, excellent location, with friendly and professional staff. The facilities are wonderful and the room was very comfortable. ##### Warren Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### teresa 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel. Spa and pool are fabulous. Somewhat confusing on restaurants because there are 2 hotels. Great staff. ##### teresa Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Amy 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was a gorgeous hotel. Highly recommend ##### Amy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Anna 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location. Great breakfast options. Cozy room. Loved everything about this place. ##### Anna Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Denis 1 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, great spa, great bar and very friendly staff ##### Denis Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Rita 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view and hiking were truly wonderful. Zermatt was noisy and busy due to all the construction going on. ##### Rita Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Daniel 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing Hotel. Great amenities ##### Daniel Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Payal 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Very beautiful hotel staff was friendly ##### Payal Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kelly 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful to visit again. Staff so friendly and helpful at reception !!Ali the bartender so professional and willing to give recommendations for dinners and activities. Spa accommodations fantastic. Hope to return soon. ##### Kelly Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Margo 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa & pool were great! Great decor in rooms & on property. Friendly staff. Breakfast was plentiful & had lots of options. ![Front desk](https://a.travel-assets.com/ugc/hotel-reviews/fbb9c79c-abe4-4593-8085-1fc7b168b16f-1754008311422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from 4th floor hallway ](https://a.travel-assets.com/ugc/hotel-reviews/df2b1404-35c7-40ff-a94c-80c85ec4961b-1754008313620.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room ](https://a.travel-assets.com/ugc/hotel-reviews/7aa329fe-35bc-4783-9ff8-4dbab083c533-1754008313162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sauna & hottubs](https://a.travel-assets.com/ugc/hotel-reviews/5cde5fb8-c0ab-43b5-bc4b-a23b285a573b-1754008313614.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Margo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Mauricio 15 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was excellent. ##### Mauricio Stayed 2 nights in May 2025 ### 10/10 Excellent #### Binoy 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff and well maintained property ##### Binoy Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Hannah 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful and the service was impeccable ##### Hannah Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### JOHN C 13 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property and interesting story of family history of hotelers in Zermatt and support of the community. ##### JOHN C Stayed 1 night in Jun 2025 ### 10/10 Excellent #### William 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent! ##### William Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Madison 25 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great start with friendly staff and lots of amenities! ##### Madison Stayed 1 night in May 2025 ### 10/10 Excellent #### David 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Haven’t explored much yet but the building is beautiful. The staff at reception was exceptionally welcoming and friendly and helpful. Olya deserves full marks ##### David Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Donna 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Such a charming hotel and so close to the train station, shops, and restaurants. The staff took great care in setting up our room. We had a view of the Matterhorn and surrounding area. The rooms are very clean, have all what you need, even a tote and backpack to use! Staff is awesome! Will definitely stay here again! ##### Donna Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Holly 2 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice wellness area, quieter area of town. Not much of a view of the Matterhorn though (which was advertised for the balcony). ##### Holly Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Hari 10 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities It’s Best and nothing more to say ##### Hari Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Alice 13 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room environment is good. Very responsive services. Pick up from station is good. Very relaxing and enjoyable environment. ##### Alice Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday in Zermatt Perfect stay, so relaxing and so friendly helpful staffs. ##### Verified traveller Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Madison 30 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Really beautiful hotel and great view. Wonderful spa available and dining options. ##### Madison Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Rebecca 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the small details in the room, the spa area and the dining room! I would definitely want to go back and stay in this hotel! ##### Rebecca Stayed 2 nights in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Altein Arosa, a Faern Collection Resort](https://www.expedia.co.uk/Arosa-Hotels-Arenas-Resort-Altein.h5204851.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Resort Hotel Alex](https://www.expedia.co.uk/Zermatt-Hotels-Resort-Hotel-Alex.h1107415.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)