Title: SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Luxury hotel with full-service spa and free breakfast ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/dec93ca6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/71d723e6-f966-41d3-bc19-22948608b4b2-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Terrace/patio](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/e645ee07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![70-cm flat-screen TV with cable channels, TV, heated floors](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/a5b7af42.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View Double Room | Mountain view](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/894bcee4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in central Zermatt, SCHLOSS Zermatt - Active & CBD Spa Hotel offers a peaceful escape with a complimentary breakfast buffet. Guests enjoy the garden setting, restorative spa services, indoor pool for laps, and billiards. 10 Exceptional ## Popular amenities - - - - - Bar - Pet-friendly £237 includes taxes & fees 20 Nov - 21 Nov ## Room options ### Check availability for these dates Tonight [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/w3997h2658x3y5-06fc16c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 10.0 Exceptional 7 reviews ### Highlights Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer - Sleeps 2 - 1 King Bed OR 2 Single Beds ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/w2662h4000x0y0-4d1e679c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### View Double Room 9.4 Exceptional 6 reviews ### Highlights Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ![Double Room + | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/9c8bb224.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room + 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ![View Double Room + | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/ae10d4e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### View Double Room + 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ![The High | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/da9f4f07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### The High ### Highlights Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom Hairdryer - Sleeps 2 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/abe3d205.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom - 1 bedroom - Sleeps 3 - 1 King Bed ![View Junior Suite | Mountain view](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/1cd4486d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### View Junior Suite 10.0 Exceptional 2 reviews ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Suite | Living area | 70-cm flat-screen TV with cable channels, TV, heated floors](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/02d83157.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 2 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Dining table Flat-screen TV - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Friends & Family View Suite | Mountain view](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/495d0a7c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Friends & Family View Suite 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Single Sofa Bed ![Friends & Family Suite + | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/w3997h2666x3y0-d564dcd9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Friends & Family Suite + 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Private bathroom - 2 bedrooms - Sleeps 5 - 2 King Beds ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/64224102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### View Apartment 10.0 Exceptional 4 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Dining table Flat-screen TV - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Single Bed ![Penthouse | View from room](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/5c733c7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Dining table Flat-screen TV - 3 bedrooms - Sleeps 6 - 3 King Beds ![Cottage | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/8d795710.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cottage 10.0 Exceptional 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Fireplace Dining table Flat-screen TV - 2 bedrooms - Sleeps 5 - 2 King Beds and 1 Single Trundle Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/ff52ce38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Ground Floor 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Flat-screen TV Hypo-allergenic bedding Separate bedroom Hairdryer Bathrobes - 291 sq ft - Sleeps 2 - 1 Queen Bed ![Friends & Family Ground Floor | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/67e1e6dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Friends & Family Ground Floor ### Highlights Soundproofed Individually furnished Individually decorated Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Hairdryer - 398 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/w1198h800x0y0-dca640f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ground Floor ### Highlights Soundproofed Individually furnished Individually decorated Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Separate bedroom Hairdryer - 861 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-SchlossHouse.h46246039.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-SchlossHouse.h46246039.Hotel-Information) ## About the area Zermatt City Centre, a neighbourhood in Zermatt, is home to SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel. Sunnegga Ski Resort and Matterhorn Glacier Ride are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Matterhorn Museum and Kirchbrücke are two other places to visit that come recommended. Take in the nearby slopes with cross-country skiing and snowboarding, or try out other outdoor activities such as ice skating and sledging. [Visit our Zermatt travel guide](https://www.expedia.co.uk/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02418%2C7.74857&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=UgDv2NGl9D6ib8sDNDh5kHOQUFE=) Bahnhofplatz 18, Zermatt, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles - Zermatt Visitor Center - 1 min walk - 0.0 miles - Zermatt–Sunnegga Funicular - 5 min walk - 0.3 miles - Matterhorn Museum - 6 min walk - 0.4 miles - Zermatt-Furi Gondola - 16 min walk - 0.9 miles ### Getting around - Zermatt Gornergratbahn Station - 1 min walk - Sion (SIR) - 106 min drive ### Restaurants - ‪McDonald's - ‬2 min walk - ‪Walliserkanne - ‬4 min walk - ‪Le Petit Royal - ‬2 min walk - ‪Restaurant Derby - ‬2 min walk - ‪Golden India - ‬2 min walk ## About this property ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Luxury hotel near Matterhorn Museum Located close to Kirchbrücke and Sunnegga Ski Resort, SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel provides a free breakfast buffet, a terrace and a garden. Indulge in a sports massage, a body wrap and a manicure/pedicure at the on-site spa. In addition to an arcade/games room and dry cleaning/laundry services, guests can connect to free in-room WiFi. Other perks include: - An indoor pool, along with sunloungers - Tour/ticket information, luggage storage and a front desk safe - Multilingual staff, helicopter/aeroplane tours and smoke-free property - A porter/bellboy, a billiards/pool table and massage treatment rooms Room features All rooms are individually furnished, and include comforts such as heated floors and bathrobes, in addition to thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Children's slippers and childcare services - Children's dressing gowns, hairdryers and shampoo - 70-cm flat-screen TVs with cable channels - Wardrobes/cupboards, heated floors and electric kettles ## Similar properties ![Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 454 reviews £368 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=6416247&PinnedHotelID=6416247&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free WiFi - Bar 9.8 Exceptional 169 reviews £158 includes taxes & fees 21 Nov - 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5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=15440&PinnedHotelID=15440&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - A bar/lounge - A restaurant ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Gym - Helicopter/aeroplane tours - Indoor pool - Sauna - Ski storage - Steam room ### Family friendly - Arcade/game room - In-room babysitting - Indoor pool - Soundproofed rooms ### Conveniences - Limited-hour front desk - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - 2 treatment rooms - Body scrubs - Body wraps - Facials - Hot stone massages - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - Hardwood flooring in room - No lift ### More - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Children's robes - Children's slippers - Dressing gowns - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 70-cm flat-screen TV with cable channels ### Food and drink - Electric kettle - Espresso maker - Minibar ### More - Desk - Heated floor - Heating (climate-controlled) - Individual decor - Individual furnishings - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 6:00 AM - 11:00 PM The check-in location differs from the property location; go to: \[Schlosshotel my Lifestyle, Bahnhofplatz 18\] Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 20 per pet, per night Welcoming dogs only 1 total pets Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for CHF 150.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 20 per pet, per night - Rollaway bed fee: CHF 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Cashless transactions are available Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 16 years old are not allowed in the spa ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars. ### Property is also known as SchlossHouse SCHLOSS Zermatt Active CBD Spa Hotel SchlossHouse Zermatt – Wellbeing Rooms Suites SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Hotel SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt ## Frequently asked questions ### Does SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel? > As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel on 20 Nov 2025 start from £236.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Zermatt-Hotels-SchlossHouse.h46246039.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel pet-friendly? > Yes, this property allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per night. ### How much is parking at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel? > This hotel doesn't offer parking. ### What time is check-in at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel? > Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours. ### What time is check-out at SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel? > Checkout is at 11:00 AM. ### Where is SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel located? > Located in Zermatt City Centre, this luxury hotel is within a 10-minute walk of Matterhorn Museum and Kirchbrücke. Sunnegga Ski Resort is 1.4 mi (2.3 km) away. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 2-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 195 8 - Good 6 6 - Okay 3 4 - Poor 0 2 - Terrible 0 ### 10/10 Cleanliness ### 10/10 Staff & service ### 10/10 Amenities ### 10/10 Property conditions & facilities ### 9.8/10 Eco-friendliness ### 10/10 Excellent #### Wei 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, warm staff, and great breakfast! ##### Wei Stayed 1 night in Sep 2025 ### 10/10 Excellent #### William 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great rooms, exceptional staff. Also the gym is top notch with a great selection of equipment. ##### William Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### wong 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities We love the hotel and the location, ##### wong Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Edgar 24 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best SPA ever! ##### Edgar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Charles 2 Oct 2025 Great location. Courteous staff. Buffet breakfast included comfortable bed. Highly recommend ##### Charles Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Luke 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best accommodation we have ever had before, like we were home. Highly recommended. ##### Luke Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Claudia 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel, would stay here again. ##### Claudia Stayed 1 night in May 2025 ### 8/10 Good #### LAI HAR SANDY 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very comfortable, friendly and helpful staff. , best breakfast I ever had. Recommend this place and say thank you to all the staffs had served us. We and family had a wonderful time. ##### LAI HAR SANDY Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Minesh 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent. Perfect location for early morning train ride. ##### Minesh Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Gail Jacoby, 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was large, lovely, and had a great view of the Matterhorn. Breakfast was excellent! All of the staff with whom we interacted were very friendly and helpful. ##### Gail Jacoby, Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Susan 28 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful! Amazing spa, friendly people, morning yoga classes, excellent abundant breakfasts. ![Morning view from balcony](https://a.travel-assets.com/ugc/hotel-reviews/fdc93604-8a74-4633-b664-fb712b4492ac-1756414505074.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Susan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jo Anne 26 Aug 2025 Liked: Cleanliness, staff & service Excellent location, great amenities and well appointed rooms. Friendly staff. Excellent breakfast options. Pool and spa area are lovely. Very close to the train station. We very much enjoyed our stay. ##### Jo Anne Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Erica 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel in beautiful Zermatt. All around nice staff. Good breakfast options and loved the afternoon tea with snacks. Room was comfortable and clean. Although a bit noisy depending on who’s your neighbor, thin walls and we could hear the tv from the next room. Don’t get the square toilets. Hotel is only a few short minutes from the train station which is a bonus. Great pool and sauna. Would stay again. ##### Erica Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Amarjit 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cottage had everything for delightful stay at Zermatt. It had its own sauna. Breakfast was delicious with fresh waffles which kids enjoyed. Coffee & tea time during afternoon was nice hotel have daily. ##### Amarjit Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Archana 6 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely loved this hotel, staff and spa facilities. Clean, modernized, and beautiful. The staff and team have thought of every detail in ensuring comfort and tranquility. The breakfast was phenomenal. Highly recommend and would be my first and only choice in zermatt. ##### Archana Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything is good, I enjoyed my family trip. ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### nathalie 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect area- food-stay was wondeful ##### nathalie Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Zhuyun 1 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Super convenient location, very friendly and helpful staff. ##### Zhuyun Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ashesh 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property and staff ##### Ashesh Stayed 1 night in Jun 2025 ### 10/10 Excellent #### David 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spectacular! ##### David Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Joyce 29 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location, right next to the train station. Room was comfortable but a little stuffy (the fan helped but it was quite noisy). Free breakfast and afternoon tea provided. There were also free yoga and exercise classes. Overall an excellent stay. ##### Joyce Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Kathleen 17 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about this property is absolutely prefect! The entire staff is out of this world, so friendly and helpful, breakfast is delicious, hope to be able to return one day! ##### Kathleen Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Yidong 19 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were staying at SCHLOSS Zermatt for four nights and absolutely loved it! The family suite is nice, clean, and spacious; breakfast is delicious; and the location is so convenient, just a few steps away from the Zermatt train station, the Gornergrat railway station, and the main station. Zermatt is a lovely place to visit, and SCHLOSS surely add another reason for us to come back and visit again in the future. We will definitely stay here again and would love to recommend it to our friends. ##### Yidong Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Monica 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk staff are wonderful! They helped with planning hikes and excursions and always greeted us with a smile. We chose to extend our stay and they made sure that our new room was ready as quickly as possible. Kind, thoughtful, knowledgeable, and friendly are the qualities I would use to describe each and every front desk personnel we encountered. Our room(s) were clean, comfortable, and well appointed. We enjoyed time in the cozy and comfortable lobby. Breakfast was excellent, everything delicious, and provided something for everyone. I highly recommend this hotel! ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/e7fe5e91-9e3f-457e-81cf-7648d888538e-1759000273970.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby](https://a.travel-assets.com/ugc/hotel-reviews/89e60cd9-9a6b-4e49-acd3-dde14f3100ed-1759000273804.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Breads @ breakfast ](https://a.travel-assets.com/ugc/hotel-reviews/dcd06e2a-b0e4-4996-adce-e3d029520af0-1759000273532.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Monica Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### HERTS 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lots of shelf spaces. Nice and clean and brand new remodeled ##### HERTS Stayed 2 nights in Aug 2025