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the rex, Zermatt

4.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

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Photo gallery for the rex, Zermatt

Indoor pool, pool loungers
Exterior
Premium bedding, down duvets, minibar, in-room safe
Exterior
Indoor pool, pool loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Double Room, Balcony, Mountain View (Matterhorn View)

Double Room, Balcony, Mountain View (Matterhorn View) | Premium bedding, down duvets, minibar, in-room safe

Double Room, Balcony, Mountain View (Matterhorn View)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 269 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down duvets, minibar, in-room safe

Standard Single Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
  • 161 sq ft
  • Valley view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony | Living area | Flat-screen TV

Deluxe Apartment, 2 Bedrooms, Balcony

Highlights

Balcony or patio
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
2 bedrooms
Down duvet
  • 645 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room | Premium bedding, down duvets, minibar, in-room safe

Comfort Room

Highlights

Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
  • 430 sq ft
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, down duvets, minibar, in-room safe

Comfort Single Room

Highlights

Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Down duvet
Designer toiletries
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Balcony

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, Balcony

Highlights

Balcony or patio
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Mountain View (Matterhorn View)

Superior Double Room, Mountain View (Matterhorn View) | Premium bedding, down duvets, minibar, in-room safe

Superior Double Room, Mountain View (Matterhorn View)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Balcony

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, Balcony

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Junior Suite, Balcony, Mountain View (Matterhorn) | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Balcony, Mountain View (Matterhorn)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 376 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Balcony, Mountain View (Matterhorn View)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, Balcony, Mountain View (Matterhorn View)

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 538 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Riedstrasse 9, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.1 miles
  • Matterhorn Museum - 3 min walk - 0.2 miles
  • Zermatt-Furi Gondola - 9 min walk - 0.5 miles
  • Sunnegga Ski Resort - 20 min drive - 3.2 miles

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬5 min walk
  • ‪Brown Cow - pub - ‬7 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Harry`s Ski Bar - ‬4 min walk
  • ‪Whymper-Stube - ‬4 min walk

About this property

the rex, Zermatt

Upscale hotel near Zermatt-Matterhorn Ski Paradise
Take advantage of a free breakfast buffet, a terrace and shopping on-site at the rex, Zermatt. Adventurous travellers may like the beach volleyball and ice skating at this hotel. Take some time to relax at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool with sunloungers
  • Free train station pick-up, a computer station and tour/ticket information
  • Luggage storage, multilingual staff and tennis lessons on-site
  • Concierge services, a porter/bellboy and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at the rex, Zermatt include thoughtful touches, such as premium bedding and bathrobes, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Beach volleyball
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hot tub
  • Ice skating
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between 15 September and 07 December.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Rex Zermatt
Rex Zermatt
Rex Hotel Zermatt
Hotel Rex Zermatt
the rex, Zermatt Hotel
the rex, Zermatt Zermatt
the rex, Zermatt Hotel Zermatt

Frequently asked questions

Does the rex, Zermatt have a pool?

Yes, this property has an indoor pool.

Is the rex, Zermatt pet-friendly?

No, pets are not allowed at this property.

How much is parking at the rex, Zermatt?

This hotel doesn't offer parking.

What time is check-in at the rex, Zermatt?

Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at the rex, Zermatt?

Checkout is at 11:00 AM.

Where is the rex, Zermatt located?

Situated in Zermatt, this spa hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi Ski Area. Furi - Riffelberg and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 11 minutes.

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the rex, Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 132 out of 164 reviews
Rating 8 - Good. 31 out of 164 reviews
Rating 6 - Okay. 1 out of 164 reviews
Rating 4 - Poor. 0 out of 164 reviews
Rating 2 - Terrible. 0 out of 164 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stacy

This was a very nice hotel. It was beautifully redesigned with a very rustic and warm feel. We loved the morning breakfast spread. The staff were very friendly and helpful. We enjoyed the spa every day and loved the traditional Swiss dry sauna! I would highly recommend this hotel to anyone heading to Zermatt.
Stayed 6 nights in Feb 2025

10/10 Excellent

Harcharanpreet

Everything from location to comfort to staff to the spa was amazing! The bar at the hotel was esthetically beautiful and the bartender made some of the best drinks I ever had. This hotel was a perfect package for everything with great pricing!
Stayed 6 nights in Dec 2024

10/10 Excellent

Jennifer

The Rexx is a phenomenal hotel with impeccable customer service! The property was very maintained along with the spacious beautiful rooms. The spa was very lovely and relaxing. If I find myself back in Zermatt, I will definitely return to The Rexx!
Stayed 4 nights in Feb 2025

10/10 Excellent

Aleida

My experience at The Rex was incredible from start to finish. The staff went above and beyond to make my stay comfortable everyone was so helpful and welcoming. The hotel itself is stunning, with beautiful views that truly take your breath away. A special thank you to Ari and Liam, who were exceptionally responsive and helpful with any questions I had throughout my stay. Breakfast each morning was delicious and a great way to fuel up for a day on the slopes. The ski equipment room was super convenient, and the spa was the perfect place to relax after a long day. I would definitely recommend The Rex to anyone visiting Zermatt can’t wait to return!
Stayed 6 nights in Apr 2025

10/10 Excellent

Carys

Excellent hotel and facilities, perfect location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jessica

Super tastefully designed, great ambience and helpful staff. Easy access to skiing and great amenities that complement the stay, incl. a nice spa and a cosy cocktail bar.
Stayed 3 nights in Dec 2024

10/10 Excellent

Hannah

Great stay, the Rex feels special and really impressed by the spa. Only area we were let down on was the gluten free breakfast options.
Stayed 3 nights in Jan 2025

8/10 Good

Omid

It has a very clean room and nice breakfast and very friendly staff and nice amenities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Perfect Stay in Zermatt

Friendly staff, good breakfast options, close to town center and restaurants. Would definitely stay here again!
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark

Fantastic property. Great staff. Amazing spa.
Stayed 2 nights in Sep 2024

10/10 Excellent

Douglas

Staff and facilities were great. Incredible view of Matterhorn from room. Spa was wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Diane

Super wonderful staff. Delicious breakfast. Great bar and spa
Stayed 3 nights in Sep 2024

10/10 Excellent

Eric

Absolutely loved the amazing staff! And the views from the balcony were unreal!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vandan

Great service special thanks to Liam
Stayed 3 nights in Dec 2024

10/10 Excellent

Derek

Amazing staff and location. Could not be happier with our stay.
Stayed 5 nights in Mar 2024

10/10 Excellent

Rhys

A stunning property full of character!
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

This property was lovely. The spa facilities were fabulous after a day on the hiking trails.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

What a pleasant hotel!! Wow, wow, wow! The staff was friendly and the breakfast was great. My room had a view of the Matterhorn and everything just perfect!
Stayed 2 nights in Sep 2024

10/10 Excellent

John

We had a truly exceptional stay here. The service was extraordinarily good. The staff was a small team so we felt like we knew them by the end of our 4-day stay. They were all super friendly and helpful. They enthusiastically helped us reload our ski tickets, make dinner reservations throughout the trip, etc. The facility was also awesome. The spa exceeded our expectations and was never too crowded. The location is great if you want to be equidistant from the two ski area terminals, and there were plenty of options for dining, services. The rooms were also very nice, the property has obviously updated recently. Very nice style for a ski lodge. Had a great time.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lauren

We can't say enough good things about this hotel. The staff was extremely helpful from helping us set up reservations before we even arrived, to making sure we had all of the information and help we needed during our stay. The hotel is beautiful. We stayed in the Junior Suite with the Matterhorn view and it was more than we even expected and the view was incredible. The hotel is located within easy walking distance to all of the things in the city as well as the ski lifts. We were able to purchase our lift passes at the front desk and rent all of our gear at the shop across the street with a discount as being guests at The Rex. The spa was the cherry on top. It's included with the stay and didn't require any pre booking. There was a large hot tub, steam sauna, Finnish sauna, large pool, cold plunge, and various other hydro therapy experiences in a serene setting. We loved treating our sore muscles after skiing each day. Would definitely stay here again. 10/10!
Stayed 4 nights in Mar 2025

10/10 Excellent

RYAN

Wonderful hotel

Fantastic stay! Super clean, extremely comfortable apartment room with lots of space for the family. Very friendly, helpful, and attentive staff with lots of great info about the village. The spa is an oasis as well. We would stay here again in a heartbeat.
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Phenomenal staff and accommodations. The spa was a lovely place to decompress after a day of hiking. Stockhorn grill and bakery were awesome connections for dinner and breakfast. Thank you Martina and staff for being so welcoming!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Loved the location and being able to see the Matterhorn from our balcony. Very friendly and accommodating staff- we were even able to use the spa after check out time. Unlike many other hotels in Europe, breakfast was included, and it was lovely. The spa was amazing- not just gorgeous but so relaxing! Multiple saunas, a steam bath, pool etc. Our stay at the rex was fabulous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Zack

Amazing experience at the Rex, 10/10 would recommend and can’t wait to return!
Stayed 4 nights in Mar 2024

10/10 Excellent

Jody

It was an amazing stay at the Rex. Would definitely recommend this hotel to family and friends if staying in Zermatt.
Stayed 3 nights in Jul 2022