Alpenhotel Fleurs de Zermatt

Photo gallery for Alpenhotel Fleurs de Zermatt

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Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Indoor pool, outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Premium bedding, in-room safe, desk, laptop workspace

Overview of Alpenhotel Fleurs de Zermatt

Alpenhotel Fleurs de Zermatt

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Spa
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Unterer Mattenweg 41, Zermatt, VS, 3920

Explore the area

  • Popular LocationSunnegga Ski Resort18 min walk
  • Popular LocationZermatt-Furi Gondola19 min walk
  • Popular LocationSunnegga Paradise - Blauherd Cable Car1 min drive
  • AirportSion (SIR)77 min drive

Choose dates to view prices

About this area

Zermatt

Located in Zermatt, Alpenhotel Fleurs de Zermatt is near a train station and in the mountains. Notable landmarks in the area include Zermatt-Furi Gondola and Charles Kuonen Suspension Bridge. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging.

What's nearby

  • Sunnegga Ski Resort - 18 min walk
  • Zermatt-Furi Gondola - 19 min walk
  • Sunnegga Paradise - Blauherd Cable Car - 1 min drive
  • Charles Kuonen Suspension Bridge - 11 min drive
  • Saas-Fee Ski Resort - 49 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 4 min walk
  • Geneva International Airport (GVA) - 162 min drive

About this property

Alpenhotel Fleurs de Zermatt

Ski-in/ski-out hotel with a full-service spa
Ski into Alpenhotel Fleurs de Zermatt, where you can enjoy a drink at the bar/lounge and comforts including an indoor pool and a full-service spa.
Alpenhotel Fleurs de Zermatt offers 38 accommodations with espresso makers and a safe. Beds feature premium bedding. 39-inch Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and an outdoor pool are on site. Other recreational amenities include ski-in/ski-out access, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Fleurs Vita has 2 treatment rooms. Services include hot stone massages, sports massages, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages spoken

Bulgarian, Croatian, English, French, German, Italian, Polish, Portuguese, Russian, Serbian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 1 bar

Restaurants on site

  • Matterhorn Lounge

Things to do

  • Art gallery
  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's games
  • Children's toys
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (388 square feet of space)
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch flat-screen TV
  • TV channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:30 PM - 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80 per night.
Cots (infant beds) are available for CHF 60 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: CHF 60 per night
  • Rollaway bed fee: CHF 80 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Alpenhotel Fleurs Zermatt Hotel
Alpenhotel Fleurs Hotel
Alpenhotel Fleurs Zermatt
Alpenhotel Fleurs
Alpenhotel Fleurs de Zermatt Hotel
Alpenhotel Fleurs de Zermatt Zermatt
Alpenhotel Fleurs de Zermatt Hotel Zermatt

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 286 out of 381 reviews
5 - Excellent 75%
Rating 4 - Good. 69 out of 381 reviews
4 - Good 18%
Rating 3 - Okay. 16 out of 381 reviews
3 - Okay 4%
Rating 2 - Poor. 6 out of 381 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 381 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, unique ammenities, gorgeous pool and spa. Just absolutely lovely experience with a view of the Matterhorn. They even had a gift bag for us when we left.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean hotel with delicious food and great staff.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Walking distance < 8 min to train station & supermarket & dining. Nice clean hotel that serve gd breakfast and cakes in the evening. Good value for $ compare to the one I’m stay before.
Stayed 2 nights in Apr 2022

5/5 Excellent

Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022