Title: Grand Hotel Zermatterhof Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=991444&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Zermatterhof Mountain retreat offers breathtaking Alpine views, locally-inspired dining experiences, and a rejuvenating spa sanctuary in the heart of Switzerland ## Photo gallery for Grand Hotel Zermatterhof ![Suite (Chalet) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated - Grand Hotel Zermatterhof (Zermatt)](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/86a8ea95.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/b4078b74-8bb0-4073-bcf3-e67212d9e93a-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Suite (Chalet) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated - Grand Hotel Zermatterhof (Zermatt)](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/b09bff52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated - Grand Hotel Zermatterhof (Zermatt)](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/8aad553d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Hotel Zermatterhof (Zermatt)](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/04ca4a18.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Grand Hotel Zermatterhof, nestled in the Swiss Alps, offers a Vita borni spa with massages and facials, three restaurants with regional specialties, and a complimentary breakfast buffet on the garden terrace. ## Reviews 9.6 Exceptional ## Popular amenities - Pool - Hot tub - Pet-friendly - Free Wi-Fi £520 includes taxes & fees 11 Jan - 12 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 28 - Dec 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=991444&PinnedHotelID=991444&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for Single Room ![Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/ccad2c84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Hairdryer - 215 sq ft - Mountain view - Sleeps 1 - 1 Queen Bed ### View all photos for Classic Double Room ![Classic Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/ba9bd346.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room 9.8 Exceptional 8 reviews ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Hairdryer - 269 sq ft - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/8aad553d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Hairdryer - 323 sq ft - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Deluxe Double Room (Matterhorn View) ![Deluxe Double Room (Matterhorn View) | Living area | TV](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/f955b649.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Matterhorn View) 8.0 Very good 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Hairdryer - 323 sq ft - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Grand Suite (Matterhorn View) ![Grand Suite (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/179ea879.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite (Matterhorn View) ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Heating HDTV Hypo-allergenic bedding Pillow menu - 818 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 Double Bed ### View all photos for Suite (Chalet) ![Suite (Chalet) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/c4e8fe37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Chalet) ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Heating HDTV Hypo-allergenic bedding Pillow menu - 700 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Classic Double Room (Matterhorn View) ![Classic Double Room (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/d5963ed3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room (Matterhorn View) 7.4 Good 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Hairdryer - 215 sq ft - Mountain view - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Superior Double Room (Classic) ![Superior Double Room (Classic) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/81e60291.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room (Classic) 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Hairdryer - 420 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Superior Suite, 1 Bedroom ![Superior Suite, 1 Bedroom | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/3dec7c83.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Superior Suite, 1 Bedroom (Matterhorn View) ![Superior Suite, 1 Bedroom (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/7ff85480.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom (Matterhorn View) ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed and 1 Single Bed ### View all photos for Suite, 1 Bedroom, Corner (Matterhorn View) ![Suite, 1 Bedroom, Corner (Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/3b48a6c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Corner (Matterhorn View) 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Separate bedroom - 484 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Superior Suite, 1 Bedroom (Classic) ![Superior Suite, 1 Bedroom (Classic) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/81554329.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom (Classic) ### Highlights Soundproofed Individually furnished Individually decorated Heating HDTV Hypo-allergenic bedding Pillow menu Separate bedroom - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Suite (Chalet - Matterhorn View) ![Suite (Chalet - Matterhorn View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/1000000/991500/991444/78212876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Chalet - Matterhorn View) ### Highlights Soundproofed Individually furnished Individually decorated Fireplace Heating HDTV Hypo-allergenic bedding Pillow menu - 700 sq ft - 1 bedroom - Mountain view - Sleeps 2 - 1 Double Bed and 1 Single Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Grand-Hotel-Zermatterhof.h991444.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Grand-Hotel-Zermatterhof.h991444.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02027%2C7.74634&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NyLeWfdmFfIjbXdJwXjG1DOPd7Q=) Bahnhofstrasse 55, Zermatt, VS, 3920 #### What's nearby - Matterhorn Museum \- 1 min walk \- 0.0 miles - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 miles - Zermatt - Furi \- 2 min walk \- 0.1 miles - Mountaineers Cemetery \- 2 min walk \- 0.1 miles - Furi - Riffelberg \- 2 min walk \- 0.1 miles #### Getting around - Zermatt Gornergratbahn Station - 5 min walk - Sion (SIR) - 75 min drive #### Restaurants - ‪Brown Cow Pub - ‬2 min walk - ‪Hotel Post Zermatt - ‬2 min walk - ‪Restaurant du Pont - ‬2 min walk - ‪Walliserkanne - ‬2 min walk - ‪Elsie Bar - ‬1 min walk ## About this property ### Grand Hotel Zermatterhof Luxury boutique hotel near Matterhorn Museum Located close to Mountaineers Cemetery, Grand Hotel Zermatterhof provides a free breakfast buffet, a terrace and a garden. Adventurous travellers may like the cycling at this hotel. Treat yourself to a massage, a body wrap or reflexology at Vita borni, the on-site spa. At the 3 on-site restaurants, enjoy lunch, dinner, children's meals and Regional cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and a library. Other perks include: - An indoor pool, along with sunloungers - Free train station pick-up, bike hire and babysitting (surcharge) - A banquet hall, tour/ticket information and massage treatment rooms - A lift, a 24-hour front desk and luggage storage - Guest reviews speak highly of the helpful staff Room features All 69 individually furnished rooms boast comforts such as 24-hour room service and pillow menus, as well as amenities such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with designer toiletries and shower/bath combinations - Childcare services, electric kettles and heating ### Awards and affiliations The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/61df7371.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mont Cervin Palace Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 193 reviews £782 includes taxes & fees 20 Jan - 21 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6490000/6480300/6480222/158202ab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Monte Rosa Zermatt City Centre - Hot tub - Pet-friendly - Free Wi-Fi - Restaurant 9.8 Exceptional 186 reviews £418 includes taxes & fees 27 Jan - 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Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.6 Exceptional 521 reviews £515 includes taxes & fees 11 Jan - 12 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) - Area shuttle (surcharge) - Free train station pick-up and drop-off shuttle - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 bars/lounges - 3 restaurants - Snack bar/deli ### Restaurants on site - Brasserie Lusi - Gourmet Prato Borni - saycheese! ### Things to do - Arcade/game room - Bicycle rentals - Full-service spa - Gym - Hot tub - Indoor pool - Library - Sauna - Ski passes - Ski storage - Steam room ### Family friendly - Arcade/game room - In-room babysitting - Indoor pool - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 398 square feet of conference space - 4 meeting rooms - Business centre - Computer station ### Outdoors - Garden - In the mountains - On the boardwalk/promenade - Pool loungers - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance ### More - 1 building - 5 floors - Banquet hall - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding - Pillow menu ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - HDTV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Desk - Free daily newspapers - Heating - Individual decor - Individual furnishings - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between 23 September and 7 December. The property will be renovating from 24 June 2025 to 30 November 2025 (completion date subject to change). The following areas are affected: - Fitness facilities - Sauna - Spa - Hot tub - Swimming pool Alternative facilities will be available off-site during the renovation. During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CHF 35 per pet, per day ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 200.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 35 per pet, per day - Rollaway bed fee: CHF 200.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children under 14 years old are not allowed in the spa without adult supervision ### National rating This hotel is rated 5 stars. ### Property is also known as Grand Hotel Zermatterhof Grand Zermatterhof Zermatterhof Grand Hotel Grand Hotel Zermatt Grand Hotel Zermatt Grand Hotel Zermatterhof Hotel Grand Hotel Zermatterhof Zermatt Grand Hotel Zermatterhof Hotel Zermatt ## Frequently asked questions ### Does Grand Hotel Zermatterhof have a pool? ### How much does it cost to stay at Grand Hotel Zermatterhof? ### Is Grand Hotel Zermatterhof pet-friendly? ### How much is parking at Grand Hotel Zermatterhof? ### What time is check-in at Grand Hotel Zermatterhof? ### What time is check-out at Grand Hotel Zermatterhof? ### Does Grand Hotel Zermatterhof provide a shuttle to the airport? ### Where is Grand Hotel Zermatterhof located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Hotel Zermatterhof Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.8 Location ### 9.6 Staff & service ### 9.6 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 308 8 - Good 34 6 - Okay 8 4 - Poor 4 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Ankur 20 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome property. Superb location. ##### Ankur Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Anders 11 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay in Zermatt Very nice och good hotel. 5 star. This is a real Grand Hotel. Service, employees, the Hotel are superb. ##### Anders Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Robert 20 Jun 2025 Liked: Cleanliness, property conditions & facilities Staff was unbelievable helpful and friendly. Could not have asked for a better experience visiting Zermatt. ##### Robert Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Erik 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and wonderful service. Piano bar and breakfast were great. ##### Erik Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Angela 11 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic service and excellent amenities! ##### Angela Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### LINDA 22 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The acommodations were excellent and the restaurant Liusa service was superb. ##### LINDA Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### William 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an excellent hotel and property. The staff is utterly amazing and everything was as good if not better than we expected. I recommend this hotel to anyone traveling to Zermatt. ##### William Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Riley 19 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay here was nothing short of spectacular.every member of the staff we met was so accommodating and wonderful. The beds were comfortable and the spa was INCREDIBLE. If we ever find ourselves back in Zermatt we will most definitely be staying here. ##### Riley Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Stuart 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good central location. Good Spa. Rooms a little dated. ##### Stuart Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Doug 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### In the the heart of Zermatt Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement. ##### Doug Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### diane L 17 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Outstanding Absolutely amazing hotel. Complete relaxation with excellent service. ##### diane L Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Linda 26 Oct 2023 Perfect location for all that Zermatt has to offer. I cannot fault anything or anyone at this hotel - it is truly 5\* ##### Linda Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Mary-Lynn 23 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is extraordinary. The rooms are beautiful, the restaurants are excellent and the staff simply outstanding. One of the nicest hotels we have ever stayed in. Highly recommend this hotel if you are staying in Zermatt. ##### Mary-Lynn Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Penelope 9 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Skiing mini break Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa ##### Penelope Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Manoj 14 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff and amenities! Brunch was one of the best we have had ever! Highly recommend it. ##### Manoj Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Ronald 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff provides the perfect welcoming and elegant stay. Thank you. ##### Ronald Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Peter 17 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities not much I didn't like, staff were fantastic, always helpful. Room much better than expected with view of Matterhorn. ##### Peter Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Yong 17 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had an incredibly heartwarming stay. Every single person—from the attentive general manager to the friendly staff—made us feel genuinely cared for. The breakfast room came alive each morning with the soft, enchanting melodies of a pianist playing familiar home country tunes, adding a touch of magic to our day. carriage horse It wasn’t just cool—it was a charming, unforgettable adventure that made our experience truly special. ##### Yong Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Helima 22 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities We had an absolutely amazing 6 nights. I shared a classic double with my ten year old and the room was perfect for the two of us. The staff is wonderful. We cannot wait to return next year. ##### Helima Stayed 6 nights in Mar 2024 ### 10/10 Excellent #### Dariush 20 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simply Perfect!!! Couldn’t have been any better! This experience was in par with my stays at multiple four seasons, and then some. Every single person I came in contact with was above and beyond. This was a fantastic experience, and I would recommend it to anyone looking for luxury at a reasonable price. ![Incredible breakfast!!](https://a.travel-assets.com/ugc/hotel-reviews/CEDA3953F760C1BFCA920AFAB3795D2C392CE6EA1721480998870.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Most luxurious in the village](https://a.travel-assets.com/ugc/hotel-reviews/5AB5E5869B866A6249A7FCF804DF6999EC77A6771721481014840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Welcoming entrance](https://a.travel-assets.com/ugc/hotel-reviews/DEBAA2E4A78B19544FD8EBB1CF68A3FF492F9E161721481012683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dariush Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### William 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a world class experience. Perhaps the finest customer service I have ever encountered. Superb on every level. I was truly spoiled, and would very much like to one day return to the Hotel Zermatterhof. ##### William Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Huiting 9 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All the staff are super prompt and friendly, especially the staff handling breakfast, spa who makes me feel very welcomed! Fast check in ans thanks to the staff handling my check in, for the free upgrade. The one bedroom is super nice and big and everything looks so wonderful. Housekeeping is very diligent and do housekeeping twice a day. Breakfast is very good, gym is very good, the whole hotel looks magnificient and grand (wow). Would definitively love to stay in there again, its the best hotel i ever stayed in switzerland so far. ##### Huiting Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Rolf 30 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities Check-in was poor, we were not picked up at train station as promised. Also, room was not ready, and when concierge gave us room key , again room still needed to be cleaned ☹️. However, after manager intervened, all great. He gave us an upgrade (suite), with Matterhorn view😊👍. Thereafter, everything great, wonderful staff and excellent breakfast. ##### Rolf Stayed 1 night in Sep 2023 ### 10/10 Excellent #### FABIANE 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is one of those properties that you would have regretted not having booked if you stayed somewhere else. It is hard to beat this hotel due its proximity to everything and amazing customer service. ##### FABIANE Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Manuel 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfection and beauty. ![Matterhorn ](https://a.travel-assets.com/ugc/hotel-reviews/93f34e60-c1ba-47f8-ae06-5efddd83e13b-1765649254440.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Hotels near Cockington Country Park](https://www.expedia.co.uk/Cockington-Country-Park-Hotels.0-l553248621532488773-0.Travel-Guide-Filter-Hotels) > > [The Bay Horse](https://www.expedia.co.uk/Hamilton-Hotels-The-Bay-Horse.h18346115.Hotel-Information) > > [Hotel Siroco - Adults Only](https://www.expedia.co.uk/Teguise-Hotels-Hotel-Club-Siroco-Solo-Adultos.h1200238.Hotel-Information) > > [The Stables Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Stables-Whitby.h23322490.Hotel-Information) > > [Crowne Plaza East Midlands Airport by IHG](https://www.expedia.co.uk/Derby-Hotels-Crowne-Plaza-East-Midlands-Airport-By-IHG.h696359.Hotel-Information) > > [The 1852 - Self Check-in](https://www.expedia.co.uk/Belfast-Hotels-The-1852.h6654771.Hotel-Information) > > [Makkah Al Aziziah](https://www.expedia.co.uk/Mecca-Hotels-Holiday-Inn-Makkah-Al-Aziziah.h11601336.Hotel-Information) > > [Hotels with Hot Tubs in Gran Canaria](https://www.expedia.co.uk/Gran-Canaria-Hotels-Hotels-With-Hot-Tubs.0-0-d6047134-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Delta Hotels by Marriott Waltham Abbey](https://www.expedia.co.uk/Waltham-Abbey-Hotels-Waltham-Abbey-Marriott-Hotel.h691229.Hotel-Information) > > [Hotel Valaisia Crans Montana, a Faern Collection Resort](https://www.expedia.co.uk/Crans-Montana-Hotels-Arenas-Resort-Valaisia.h5209480.Hotel-Information) > > [Hotels in Clydebank](https://www.expedia.co.uk/Clydebank-Hotels.d177898.Travel-Guide-Hotels) > > [The Warwickshire Hotel and Country Club](https://www.expedia.co.uk/Warwick-Hotels-The-Warwickshire-Hotel-And-Country-Club.h15767876.Hotel-Information) > > [Anaxos Garden](https://www.expedia.co.uk/Lesvos-Hotels-Anaxos-Garden.h19907881.Hotel-Information) > > [Hotels near Kennedy Space Center](https://www.expedia.co.uk/Kennedy-Space-Center-Hotels.0-l6068737-0.Travel-Guide-Filter-Hotels) > > [TravelodgeUK Hotels in Monifieth](https://www.expedia.co.uk/Monifieth-Hotels-Travelodge-UK.0-0-d6054610--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [TravelodgeUK Hotels in Castleford](https://www.expedia.co.uk/Castleford-Hotels-Travelodge-UK.0-0-d6046712--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Royal Goat Hotel](https://www.expedia.co.uk/Caernarfon-Hotels-Royal-Goat-Hotel.h24315685.Hotel-Information) > > [Hotels near Porthminster Beach](https://www.expedia.co.uk/Porthminster-Beach-Hotels.0-l6094453-0.Travel-Guide-Filter-Hotels) > > [Holiday Inn Cairo Citystars by IHG](https://www.expedia.co.uk/Cairo-Hotels-Holiday-Inn-Cairo-Citystars.h1832776.Hotel-Information) > > [NH Firenze](https://www.expedia.co.uk/Florence-Hotels-NH-Firenze.h2387.Hotel-Information) > > [Luxury Beachfront Villa on the beach, 40M to town. 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