Title: Hotel Matthiol Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3419801&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Matthiol Alpine retreat combines mountain adventures with on-site relaxation at the Zermatt-Matterhorn Ski Paradise, where massages and meals await after a day outdoors ## Photo gallery for Hotel Matthiol ![Outdoor spa tub - Hotel Matthiol (Zermatt)](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/4d4ec9b6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/630f3db3-1915-4f8c-aa9d-1716e785f23f-thumbnail.jpg?impolicy=resizecrop&rw=1376) ![Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) | 1 bedroom, premium bedding, minibar, in-room safe - Hotel Matthiol (Zermatt)](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/e311b919.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gazebo - Hotel Matthiol (Zermatt)](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/8ecd03e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Hotel Matthiol (Zermatt)](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/8adea691.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Matthiol is ideal for exploring Zermatt-Matterhorn Ski Paradise. Enjoy spa massages, on-site meals, and mountain views from the garden and terrace. Free WiFi, bike rentals, and excellent service from multilingual staff are available. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Pet-friendly - Free Wi-Fi - Gym - Bar £653 includes taxes & fees 1 Feb - 2 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 1 - Jan 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3419801&PinnedHotelID=3419801&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 4 of 4 rooms ### View all photos for Standard Double Room ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/e039ff95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 5 reviews ### Highlights Balcony Soundproofed Individually decorated Heating Connecting rooms available Free cots/infant beds Fridge Flat-screen TV - 237 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/a5f52173.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Individually decorated Heating Connecting rooms available Free cots/infant beds Fridge Flat-screen TV - 258 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Double Room, Mountain View (Spa Double Room) ![Double Room, Mountain View (Spa Double Room) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/b790e85c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Mountain View (Spa Double Room) 10.0 Exceptional 7 reviews ### Highlights Balcony Soundproofed Heating Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - 355 sq ft - Mountain view - Sleeps 3 - 1 King Bed ### View all photos for Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) ![Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3420000/3419900/3419801/a7304ec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony, Mountain View (Spa Double Room with Matterhornview) 10.0 Exceptional 1 review ### Highlights Balcony or patio Soundproofed Heating Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - 398 sq ft - Mountain view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Matthiol.h3419801.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Matthiol.h3419801.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.01051%2C7.74433&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2TFZ5HgYIQMrnF6cwxYi8T1QAXI=) Moosstrasse 40, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 miles - Zermatt - Furi \- 1 min walk \- 0.0 miles - Furi - Riffelberg \- 1 min walk \- 0.0 miles - Furi Ski Area \- 1 min walk \- 0.0 miles - Zermatt-Furi Gondola \- 8 min walk \- 0.5 miles #### Getting around - Zermatt (QZB-Zermatt Train Station) - 1 min drive - Sion (SIR) - 75 min drive #### Restaurants - ‪Restaurant du Pont - ‬18 min walk - ‪Old Zermatt - ‬14 min walk - ‪Elsie Bar - ‬17 min walk - ‪Hexenbar - ‬18 min walk - ‪Schmuggler Höhle - ‬9 min walk ## About this property ### Hotel Matthiol Luxury hotel near Zermatt-Matterhorn Ski Paradise Consider a stay at Hotel Matthiol and take advantage of a terrace, a garden and dry cleaning/laundry services. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access, a ski shuttle and ski passes. Treat yourself to a Swedish massage at the on-site spa. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the health club, as well as activities, such as snowshoeing, hiking/biking and ice skating. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar. Additional perks include: - Free train station pick-up, bike hire and babysitting (surcharge) - A banquet hall, coffee/tea in reception and smoke-free property - Tour/ticket information, a living plant wall and wedding services - Guest reviews speak highly of the helpful staff Room features All guest rooms at Hotel Matthiol offer perks, such as premium bedding and bathrobes, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Childcare services and free infant beds - Bathrooms with showers and free toiletries - 31-inch flat-screen TVs with cable channels - LED light bulbs, fridges and tablet computers ## Similar properties ![Sauna, hot tub, steam room, Turkish bath/hammam, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 468 reviews £559 includes taxes & fees 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6416247&PinnedHotelID=6416247&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chesa Valese Zermatt - Breakfast included - Spa - Free Wi-Fi - Bar 9.8 Exceptional 184 reviews £372 includes taxes & fees 18 Jan - 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7 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/1000000/990000/986900/986898/61df7371.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mont Cervin Palace Zermatt City Centre - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 193 reviews £780 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=986898&PinnedHotelID=986898&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge - Free train station pick-up and drop-off shuttle - Ski shuttle nearby ### Food and drink - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle rentals - Bicycle storage - Full-service spa - Health club - Helicopter/aeroplane tours - Hiking/biking trails - Ice skating - Ropes course - Sauna - Ski passes - Ski storage - Ski-in/ski-out access - Snowshoeing - Steam room ### Family friendly - In-room babysitting - In-room cot - In-room refrigerator - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Terrace ### Full-service spa - Hot stone massages - Sauna - Sports massages - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible restaurant ### More - 2 buildings - 3 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 2009 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - Humane treatment of captive wild animals - Living plant wall - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free cot - Hypo-allergenic bedding - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 31-inch flat-screen TV with cable channels - IPod dock - MP3 dock - Tablet computer ### Food and drink - Electric kettle - Limited room service - Minibar - Refrigerator ### More - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free local calls - Free long-distance calls - Heating - Iron/ironing board on request - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10 PM Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 10:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Renovations and closures The property is closed between 14 April and 9 May. ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 20 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: CHF 900 per person (one-way) - Airport shuttle fee per child: CHF 900 - Pet fee: CHF 20 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars. ### Property is also known as Hotel Matthiol Hotel Matthiol Zermatt Matthiol Matthiol Zermatt Hotel Matthiol Hotel Hotel Matthiol Zermatt Hotel Matthiol Hotel Zermatt ## Frequently asked questions ### Is Hotel Matthiol pet-friendly? ### How much does it cost to stay at Hotel Matthiol? ### How much is parking at Hotel Matthiol? ### What time is check-in at Hotel Matthiol? ### What time is check-out at Hotel Matthiol? ### Does Hotel Matthiol provide a shuttle to the airport? ### Where is Hotel Matthiol located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Matthiol Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 8.6 Location ### 9.6 Staff & service ### 9.8 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 416 8 - Good 85 6 - Okay 10 4 - Poor 8 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Deana 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed one night and wished we could have stayed longer! Excellent service and hotel!!! ##### Deana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Poorya 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities We had a wonderful stay at Matthiol Boutique Hotel. The room was beautiful, and I highly recommend using the sauna—it was an amazing experience. The staff were incredibly friendly, welcoming, and attentive throughout our stay. Breakfast was phenomenal, and we also had dinner at the hotel restaurant, which honestly was one of the best dining experiences we had in Zermatt. The food and atmosphere were outstanding. The hotel offers pick-up and drop-off service from the train station, which was very convenient and made arrival and departure seamless. The location is truly exceptional, with a beautiful trail right behind the property and breathtaking views of the Matterhorn. Highly recommend this hotel for an unforgettable stay in Zermatt. ##### Poorya Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### claudia 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the hotel. Very posh,clean,inviting, and relaxing. Excellent services. Breakfast was perfect with everything fresh and delicious. We had a wonderful stay. ##### claudia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Emilia 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel Matthiol was our favorite stay in Switzerland! The hotel is tucked just outside the main part of Zermatt, which made it feel peaceful and private, but it was still an easy walk into town, and the complimentary shuttle was a nice bonus. We stayed in a spa room with a sauna, steam shower, and a big soaking tub right by the window overlooking the mountains. The self-guided spa was perfect for relaxing, and the massage we booked was absolutely worth it. On top of all that, the restaurant served some of the best food we had during our entire trip. We cannot wait to come back! ![](https://a.travel-assets.com/ugc/hotel-reviews/fcedb0d2-396f-4086-884f-e81cb8eb7eb4-1758358571143.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/87d1ed81-8de0-4d53-bfd6-c346bef14e78-1758358570360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c82e59e4-d64e-421f-88da-473bd992a005-1758358570446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emilia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### John 18 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were extremely kind and helpful. They go above and beyond to ensure you have what you need. Room was spotless and amazing. Would highly recommend staying here. ##### John Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Marcia 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cozy hotel in Zermatt Breakfast each morning was delicious. The staff were kind and helpful. The rooms were large with many amenities. The room lights were a little confusing and you had to be careful with the shower so as to not soak the whole bathroom. It’s a 25 minute walk to town but close to hiking trails. We did not take advantage of the spa, but it looked nice. The restaurant food was great. We attended a wedding at the hotel and the food was superb. ##### Marcia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### lauren 18 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities this property was very beautiful with wonderful staff! ##### lauren Stayed 8 nights in Dec 2023 ### 10/10 Excellent #### Jeffreu K 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities The whole staff from Debra, Jo, Lorraine, Danieli, and the owner himself were super kind. Made us feel like we were friends and not just guests. Cant recommend enough. Just good people. ##### Jeffreu K Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Zisan 14 Feb 2025 Liked: Staff & service, amenities, property conditions & facilities Friendly staff ##### Zisan Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### John 30 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a fantastic stay - we wanted a smaller hotel feel in the alpine area. Service was amazing! ##### John Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jasmine 23 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The area, the facilities and the staff were outstanding. ##### Jasmine Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Bailey 7 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel it self was very beautiful. We had a spa room and really enjoyed having the sauna and steam shower in the room. The morning breakfast included had a good selection. They also include use of the wellness area which has a jacuzzi, foot soak, sauna, rain shower etc. This was very lovely. The only issue is that it is a bit of a walk from the downtown core. It is still close to some of the lifts. Overall enjoyed our visit but I think it is a tad over priced when compared to some of the other luxury hotels we’ve stayed at. ![](https://a.travel-assets.com/ugc/hotel-reviews/708bd672-6bbf-482a-a6a1-d88c95f88400-1757256674457.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf4529a2-6c7f-417f-9794-ecbddd89ce38-1757256674292.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bailey Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### david 26 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, and great staff. Will return if back in Zermatt. ##### david Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Jorge 22 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is magnificent. The views are great. The decoration is very nice. All the staff is extremely friendly. I recommend this place very much. Zermat is beautiful and this property is wonderful. ##### Jorge Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Patrick 5 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff super kind and helpful, great dining, beautiful view of the Matterhorn, great room well appointed and clean. Wonderful time in Zermatt! ##### Patrick Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Todd 2 Jul 2024 Liked: Property conditions & facilities I had a relaxing stay at this hotel and would book here again in a heart beat :). Great customer service in a perfect location ##### Todd Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Jessica 17 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful hotel!! The property is stunning, the staff are all insanely friendly and helpful, the food is amazing, and there are lots of amenities! Would definitely come back again! ##### Jessica Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Melanie 22 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service! The staff were all very accommodating and helpful. Nice breakfast. Clean, comfortable bedding. ##### Melanie Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### gretta 5 Jul 2025 Liked: Amenities The staff were incredible! The service was truly above and beyond! Our room had a view of the Matterhorn, which was amazing, though I do wish we had been one floor higher for a bit more privacy. We loved having the sauna and steam shower right in our room, it made for a wonderfully relaxing stay. The location is a bit remote and made getting around a little challenging, but it ended up working out perfectly for us since it rained during our visit. We took full advantage of the spa and even got massages. The room service, restaurant, and included buffet breakfast were all exceptional! ![View from our room](https://a.travel-assets.com/ugc/hotel-reviews/955e56da-9486-4208-9f5c-0f49fb709da2-1751734477119.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View of the front of the hotel](https://a.travel-assets.com/ugc/hotel-reviews/67ef1f2b-264a-4750-9a99-e20bd2c74c58-1751734478615.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### gretta Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Tara 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Stunning Boutique Hotel- Deborah and the rest of the staff were warm, super helpful, and very attentive to every need. 20/10 - this is a jewel in Zermatt with stunning views of the Matterhorn. Our room was outfitted with a sauna, modern furnishings and a bath tub looking out to nature’s gifts! The restaurant and the in house dining was also delectable! Chefs kiss!!! I want to keep it a secret but also have to let you know its top tier! We wil definitely be back! ##### Tara Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Maren 1 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely staff, with exceptional room and views. Highly recommend. Hope to return! ##### Maren Stayed 3 nights in May 2024 ### 10/10 Excellent #### judith 12 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Jewel in Zermatt Lovely charming boutique hotel slightly off the beaten path and out of the chaotic center of Zermatt. The staff was beyond lovely and accommodating. The restaurant on site a hidden jewel and food was beyond delicious. Even if you’re not staying here, give the restaurant a try. ##### judith Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Wendy 19 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Delightful Amazing stay with great staff and exceptional service ##### Wendy Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Rosemary 10 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A wonderful Getaway. Exceptional Staff. It was a wonderful stay. The breakfast was outstanding. The staff were helpful, friendly and always with a smile. They made the stay that much more special and the reason for the 5 stars. The only issue was this noise in the pipes in the room. I assume when someone else flushed a toilet. ##### Rosemary Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Chenglin 9 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the hotel were very friendly and helpful. The bar had beautiful Christmas decorations. We also loved the breakfast at the hotel, especially the Brazilian drink. ##### Chenglin Stayed 3 nights in Dec 2023 ## Expedia's Latest Trends ### Hotels > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Swiss Holiday Park Resort](https://www.expedia.co.uk/Morschach-Hotels-Swiss-Holiday-Park-Resort.h3568573.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Resort Hotel Alex](https://www.expedia.co.uk/Zermatt-Hotels-Resort-Hotel-Alex.h1107415.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [Dorint Blüemlisalp Beatenberg/Interlaken](https://www.expedia.co.uk/Beatenberg-Hotels-Dorint-Bluemlisalp-BeatenbergInterlaken.h28340.Hotel-Information) > > [Radisson Blu Hotel Reussen, Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-Radisson-Blu-Hotel-Reussen.h31357081.Hotel-Information) > > [Hotel Bären - The Bear Inn](https://www.expedia.co.uk/Wilderswil-Hotels-Hotel-Baren-The-Bear-Inn.h972122.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information) ---