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Hotel Daniela

Photo gallery for Hotel Daniela

Primary image
Pool
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains

Overview of Hotel Daniela

Hotel Daniela

4.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Spa
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Steinmattstrasse 39, Postfach 354, Zermatt, VS, 3920

Explore the area

  • Popular LocationZermatt–Sunnegga Funicular7 min walk
  • Popular LocationZermatt-Furi Gondola9 min walk
  • Popular LocationSunnegga Ski Resort1 min drive
  • AirportSion (SIR)75 min drive

Choose dates to view prices

About this area

Zermatt

Located in Zermatt, Hotel Daniela is near a train station. Matterhorn Ski Paradise and Matterhorn Express II Cable Car are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unterrothorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledging.
Visit our Zermatt travel guideOpens in a new window
Map

What's nearby

  • Zermatt–Sunnegga Funicular - 7 min walk
  • Zermatt-Furi Gondola - 9 min walk
  • Riffelberg Express Gondola - 38 min walk
  • Matterhorn Express II Cable Car - 39 min walk
  • Sunnegga Ski Resort - 1 min drive

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 75 min drive

About this property

Hotel Daniela

4-star spa hotel, walk to Matterhorn Ski Paradise
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free train station pick-up are also provided. Additionally, a sauna, coffee/tea in a common area and tour/ticket assistance are on-site.
Hotel Daniela offers 24 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested. Renovation of all guestrooms was completed in August 2017.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Gitz Gädi. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages spoken

English, French, German, Italian, Portuguese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Schaeferstube
  • Restaurant Julen

Things to do

  • Access to nearby indoor pool
  • Bike rentals
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Access to nearby indoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

More

  • Fireplace in reception
  • Renovated guest rooms – August 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Local maps
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - 9 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 8 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Daniela Hotel
Daniela Zermatt
Hotel Daniela
Hotel Daniela Zermatt
Daniela Hotel Zermatt
Hotel Daniela Hotel
Hotel Daniela Zermatt
Hotel Daniela Hotel Zermatt

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 250 out of 347 reviews
5 - Excellent 72%
Rating 4 - Good. 85 out of 347 reviews
4 - Good 24%
Rating 3 - Okay. 9 out of 347 reviews
3 - Okay 3%
Rating 2 - Poor. 1 out of 347 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 347 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.7/5

Eco-friendliness
Write a review

4/5 Good

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Nice property, incredibly nice staff! Our room was horribly small with no A/C. I know we were in the mountains, but it was warm and very uncomfortable without air circulation...but they did have a GREAT ice machine!!
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holy Cow!!! What a find! Really, I can't say enough good things about the hotel, the staff, and our stay. The room was excellent, beautifully equipped, and every want taken care of. Our mini fridge was stocked daily with soft drinks, water, and a couple of beers. Coffee in the room was excellent. The decor was contemporary mountain and beautiful. Helpfulness of the staff was unbelievable! I would have lost patience with me- but they were kind and knowledgeable. Breakfast was crazy!! Yummmmmm Yummmmmm Yummmm. Never have I ever had so much goodness at a hotel. The spa was like something out of a movie. We even rested in a hay bed. Sounds weird but I loved it. Cannot say enough good things about our stay. We will be talking about this for the rest of our lives. Really- that good!
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family-like warm atmosphere, makes you feel like at home only you don’t have to do anything apart from relaxing. Amazing breakfast buffet, great variety. Within a walking distance to train station and any ski stations.
Stayed 2 nights in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel Stay
We had a fantastic three nights at the Hotel Daniela. The front staff were particularly wonderful and helpful with local tips on skiing, dinner reservations, and whatever else we needed. The hotel room is very comfortable with just the right amount of special touches, and the breakfast setup was ideal. We can't wait to come back next year!
Stayed 3 nights in Dec 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful and friendly. Free shuttle from train station, do not need to worry about many luggages. Complimentary drinks in fridge (many bottles). Laundry 9kg CHF 30 (clean and dry). Price reasonable as i dont need to go for self service at CHF 14 (clean 8, dry 6), save the hassle of travel with big packages
Stayed 4 nights in Dec 2021