Hotel Butterfly, BW Signature Collection

Photo gallery for Hotel Butterfly, BW Signature Collection

Primary image
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Overview of Hotel Butterfly, BW Signature Collection

Hotel Butterfly, BW Signature Collection

3.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Spa
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Social distancing
Map
Bodmenstrasse 21, Zermatt, VS, 3920

Explore the area

  • Popular LocationMatterhorn Museum6 min walk
  • Popular LocationSt. Mauritius Church6 min walk
  • Popular LocationSaas-Fee Ski Resort48 min drive
  • AirportSion (SIR)77 min drive

Choose dates to view prices

About this area

Zermatt

Hotel Butterfly, BW Signature Collection is located in Zermatt City Centre, a neighbourhood in Zermatt, and is near a train station and in the mountains. Zermatt-Furi Gondola and St. Mauritius Church are notable landmarks, and some of the area's activities can be experienced at Mountaineers Cemetery and Sunnegga Ski Resort. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging.

What's nearby

  • Matterhorn Museum - 6 min walk
  • St. Mauritius Church - 6 min walk
  • Mountaineers Cemetery - 7 min walk
  • Zermatt - Furi - 14 min walk
  • Saas-Fee Ski Resort - 48 min drive

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Theodors Stuba Zermatt 1896 - 3 min walk
  • Le Cervin Grill - 4 min walk
  • Rosstall - 4 min walk
  • Pizzeria Le Vieux Valais - 4 min walk
  • Brown Cow Pub - 5 min walk

About this property

Hotel Butterfly, BW Signature Collection

Mountain ski retreat with dining and a golf course
Enjoy the slopes and massage/treatment rooms at Hotel Butterfly, BW Signature Collection during the winter, and return in the summer for a round at the hotel's golf course.
Hotel Butterfly, BW Signature Collection offers 60 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 26-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 9-hole golf course. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include massages.

Languages spoken

English, French, German, Italian

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking available (CHF 15 per night)
  • Free local area shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Butterfly Restaurant

Things to do

  • 9 holes of golf
  • Billiards/pool table
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Ice skating
  • Sauna
  • Spa services
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • Reception hall
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Ski passes
  • Ski storage

Business services

  • Computer station
  • Conference space (215 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • 26-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 10 per pet, per night
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for CHF 65.00 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: CHF 15 per night
  • Pet fee: CHF 10 per pet, per night
  • Rollaway bed fee: CHF 65.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

BEST WESTERN Butterfly
BEST WESTERN Butterfly Zermatt
BEST WESTERN Hotel Butterfly
BEST WESTERN Hotel Butterfly Zermatt
Best Western Zermatt
Zermatt Best Western

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 377 out of 629 reviews
5 - Excellent 60%
Rating 4 - Good. 203 out of 629 reviews
4 - Good 32%
Rating 3 - Okay. 44 out of 629 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 629 reviews
2 - Poor 0%
Rating 1 - Terrible. 2 out of 629 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Liked: Staff & service
The best for the money any where
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Afternoon tea and cakes a really nice touch and appreciated after a day of traveling. Lovely breakfast. Friendly helpful staff. Nice bar area. Room decor was tired but it had what we needed for a nights stay. Bathroom very dated. Price felt high.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Butterfly was a simple five-minute walk from the Train Station in Zermatt... the room/ accommodations were lovely, including a beautiful large balcony to sit on and enjoy the sunshine. (unfortunately there is no view of the Matterhorn from this property--- which we anticipated when we booked) The hotel has a nice afternoon 'tea' for guests and a great breakfast buffet. The hotel is beautifully decorated, including some lovely old tools, antiques of interest!
Stayed 1 night in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and location. Breakfast was exceptional.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel
Stayed 1 night in May 2022