Title: Casa San Miguel Hotel Boutique y Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa San Miguel Hotel Boutique y Spa Hotel in Zacatlán with full-service spa and sauna ![Deluxe Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/ba813888.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Double Suite | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/f09e5b93.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/51712249.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/c898fe76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/596b8110.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa San Miguel Hotel Boutique y Spa offers a tranquil escape in the city center. Enjoy local flavors at breakfast, relax with cocktails on the terrace, or book a sports massage at Manantiales Spa. Attentive staff and warm hospitality are consistently praised by guests. 9.2 Wonderful ## Popular amenities - Spa - Bar - Parking available - Breakfast available - Pet-friendly - Housekeeping £114 includes taxes & fees 17 Nov - 18 Nov ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=33767117&PinnedHotelID=33767117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=33767117&PinnedHotelID=33767117&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=33767117&PinnedHotelID=33767117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=33767117&PinnedHotelID=33767117&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=33767117&PinnedHotelID=33767117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=33767117&PinnedHotelID=33767117&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=33767117&PinnedHotelID=33767117&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=33767117&PinnedHotelID=33767117&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Deluxe Room, 1 King Bed | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/42194cf2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.6 Excellent 9 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Smart TV Hypo-allergenic bedding Premium bedding Down duvet - 484 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Double Room, 2 Double Beds | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/36bb8740.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 2 Double Beds 9.0 Wonderful 7 reviews ### Highlights Soundproofed Air conditioning Heating Free cots/infant beds Smart TV Hypo-allergenic bedding Premium bedding Down duvet - 484 sq ft - Sleeps 4 - 2 Double Beds ![Double Suite | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/16bacd58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite 10.0 Exceptional 2 reviews ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Heating Free cots/infant beds Smart TV Hypo-allergenic bedding - 592 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds and 1 Single Sofa Bed ![Master Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/18e1c9d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite, 1 King Bed, Non Smoking ### Highlights Separate sitting area Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Premium bedding Down duvet - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Deluxe Suite | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/34000000/33770000/33767200/33767117/3ab44310.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Soundproofed Air conditioning Heating Smart TV Hypo-allergenic bedding Premium bedding Down duvet Separate bedroom - 538 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZacatlan-Hotels-Casa-San-Miguel-Hotel-Boutique-Y-Spa.h33767117.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZacatlan-Hotels-Casa-San-Miguel-Hotel-Boutique-Y-Spa.h33767117.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.93204%2C-97.95901&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=g0Dw0WE5wgNcIggQzlMO_gLQNwk=) I Lopez Rayon No 2 Col Centro, Zacatlán, PUE, 73310 #### What's nearby - Palacio Municipal - 2 min walk - 0.1 miles - Floral Clock - 3 min walk - 0.2 miles - Zacatlán of my Memories - 3 min walk - 0.2 miles - The Murals of Zacatlan - 5 min walk - 0.3 miles - Canyon Viewpoint - 5 min walk - 0.3 miles #### Getting around - Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 119 min drive #### Restaurants - ‪Casa Lucila - ‬3 min walk - ‪agave - ‬1 min walk - ‪Agave. Pulque, mezcal & cocina. - ‬1 min walk - ‪Café Colibrí Zacatlán - ‬2 min walk - ‪La Casa de la Abuela - ‬2 min walk ## About this property ### Casa San Miguel Hotel Boutique y Spa Upscale hotel in the city centre You can look forward to a terrace, a bar and conference space at Casa San Miguel Hotel Boutique y Spa. Indulge in a deep-tissue massage at Manantiales Spa, the on-site spa. Be sure to enjoy a meal at MI VIEJO PUEBLITO, the on-site restaurant. In addition to a steam room and a sauna, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out - Express check-in, tour/ticket information and a porter/bellboy - Luggage storage, a banquet hall and 1 meeting room - Guest reviews speak highly of the helpful staff Room features All guest rooms at Casa San Miguel Hotel Boutique y Spa offer thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Hypo-allergenic bedding and down duvets - Bathrooms with designer toiletries and hairdryers - 49-inch Smart TVs with Netflix and satellite channels - Coffee/tea makers, heating and daily housekeeping ## Similar properties ![Family Cabin, Balcony (Kalaffe) | 1 bedroom, Frette Italian sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/92000000/91850000/91846100/91846076/93a5544c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cabañas La Cascada Zacatlán - Breakfast included - Parking included - Free WiFi - Laundry 9.4 Exceptional 45 reviews £109 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=91846076&PinnedHotelID=91846076&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Cabin, 2 Bathrooms | Private kitchen | Cookware/dishes/utensils](https://images.trvl-media.com/lodging/17000000/16520000/16516800/16516735/0e0af3a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel y Cabañas Mountain Lodge Zacatlán - 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Spa - Pet-friendly - Parking included - Free WiFi 8.8 Excellent 69 reviews £55 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=40099121&PinnedHotelID=40099121&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/46000000/45040000/45032100/45032051/7a8026dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Casagrande Zacatlán - Parking included - Free WiFi - Restaurant - Breakfast available 9.2 Wonderful 149 reviews £30 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=45032051&PinnedHotelID=45032051&HadPinnedHotel=true®ionId=-1&adults=2) ![City Tent | Terrace/patio](https://images.trvl-media.com/lodging/110000000/109940000/109935300/109935204/e859ca5a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Descanso Casa-Hotel Zacatlán Zacatlán - Pet-friendly - Free WiFi - Outdoor space - Barbecue grill 9.2 Wonderful 17 reviews £37 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=109935204&PinnedHotelID=109935204&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Chalet, 2 Bedrooms, Balcony, Lagoon View | Iron/ironing board](https://images.trvl-media.com/lodging/119000000/118210000/118201700/118201611/a148fc85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CABAÑAS EL LAGO Zacatlán - Pet-friendly - Parking included - Free WiFi - Laundry 10 Exceptional 5 reviews £124 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=118201611&PinnedHotelID=118201611&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/94000000/93200000/93191900/93191852/ad604cfe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### POSADA CATALINA Zacatlán - Free WiFi 9.0 Wonderful 25 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=93191852&PinnedHotelID=93191852&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/113000000/112390000/112385300/112385226/6b5b20ea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Los Ángeles Zacatlán - Free WiFi - Housekeeping 9.2 Wonderful 7 reviews £63 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=112385226&PinnedHotelID=112385226&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Airport shuttle on request - Valet parking on site (MXN 150 per day) - Onsite parking includes off-street options ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 100 to 700 for adults and MXN 100 to 700 for children - A bar/lounge - A restaurant ### Restaurants on site - MI VIEJO PUEBLITO ### Things to do - Ecotours - Full-service spa - Sauna - Steam room ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service ### Business services - 484 square feet of conference space - Meeting room ### Outdoors - Terrace ### Full-service spa - Couples treatment rooms - Deep-tissue massages - Hot stone massages - In-room massages - Prenatal massages - Sauna - Spa open daily - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 2 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - 49-inch smart TV with satellite channels - Netflix ### Food and drink - Coffee/tea maker ### More - Air conditioning - Desk - Free local calls - Heating - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:30 PM Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 599 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 10 kg per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 100 to 700 for adults and MXN 100 to 700 for children - Valet parking fee: MXN 150 per day - Pet fee: MXN 599 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards and cash Noise-free guestrooms cannot be guaranteed If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the spa ### Property is also known as Casa SAN Miguel Hotel Boutique Y PUE Casa SAN Miguel Boutique Y PUE Casa SAN Miguel Boutique Y Casa San Miguel Hotel Boutique y Spa Zacatlan Casa San Miguel Boutique y Spa Zacatlan Hotel Casa San Miguel Hotel Boutique y Spa Zacatlan Zacatlan Casa San Miguel Hotel Boutique y Spa Hotel Casa San Miguel Boutique y Spa Hotel Casa San Miguel Hotel Boutique y Spa Casa SAN Miguel Hotel Boutique Y Casa San Miguel Y Spa Zacatlan Casa San Miguel Y Spa Zacatlan Casa San Miguel Hotel Boutique y Spa Hotel Casa San Miguel Hotel Boutique y Spa Zacatlán Casa San Miguel Hotel Boutique y Spa Hotel Zacatlán ## Frequently asked questions ### Is Casa San Miguel Hotel Boutique y Spa pet-friendly? > Yes, Casa San Miguel Hotel Boutique y Spa allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of MXN 599 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at Casa San Miguel Hotel Boutique y Spa? > As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Casa San Miguel Hotel Boutique y Spa on 17 Nov 2025 start from £114.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Zacatlan-Hotels-Casa-San-Miguel-Hotel-Boutique-Y-Spa.h33767117.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Casa San Miguel Hotel Boutique y Spa? > Valet parking is available for MXN 150 per day. ### What time is check-in at Casa San Miguel Hotel Boutique y Spa? > Check-in start time: 3:00 PM; check-in end time: 10:30 PM. A fee applies for early check-in (subject to availability). ### What time is check-out at Casa San Miguel Hotel Boutique y Spa? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Casa San Miguel Hotel Boutique y Spa located? > Located in the heart of Zacatlán, this spa hotel is steps away from Palacio Municipal and Floral Clock. Ex-Convent of San Francisco and Temple of San Pedro are also within 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Casa San Miguel Hotel Boutique y Spa Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 105 8 - Good 29 6 - Okay 12 4 - Poor 3 2 - Terrible 1 ### 9.6/10 Cleanliness ### 9.2/10 Staff & service ### 9.0/10 Amenities ### 9.2/10 Property conditions & facilities ### 9.2/10 Eco-friendliness ### 10/10 Excellent #### Isabel 7 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Isabel Stayed 3 nights in May 2025 ### 10/10 Excellent #### Jorge Christian 18 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Buena opción. ##### Jorge Christian Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### JOSE ANTONIO 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Situada en el corazón de Zacatlán de la Manzanas, ideal para conocer este bello Pueblo Mágico ![](https://a.travel-assets.com/ugc/hotel-reviews/49eb668a-8451-43cc-8107-e3282bf4d696-1758137128270.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bca2a082-37ff-435d-a5a1-dafb599b2fcf-1758137128466.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### JOSE ANTONIO Stayed 2 nights in Sep 2025 ### 8/10 Good #### eduardo 1 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El Spa es lo mejor ##### eduardo Stayed 3 nights in Jul 2025 ### 8/10 Good #### Connie 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Servicio mesero del la noche del 23-08 excelente y del desayuno 24-08 excelente. ##### Connie Stayed 1 night in Aug 2025 ### 8/10 Good #### Ivette 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel estás muy bien ubicado y te permite disfrutar del pueblo, pero las camas son algo duras y el sofá cama se sentía muy sucio. ##### Ivette Stayed 1 night in Aug 2025 ### 8/10 Good #### Miroslava 7 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Como siempre un excelente lugar con un servicio maravilloso de los empleados. Solo el nuevo valet creo que se llama Erick le urge una buena capacitación de servicio al cliente cuando le pregunté por qué no había nadie cuando llegue me contestó groseramente que porque el estaba muy ocupado y cuando me trajo mi vehículo ni siquiera me ayudó a subir a pesar de que traía yo las manos ocupadas. Demerita su actitud todo el buen trabajo que realizan siempre y que le da la excelencia al lugar. ##### Miroslava Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Liliana 6 Aug 2025 Liked: Amenities Great ##### Liliana Stayed 1 night in Jul 2025 ### 8/10 Good #### Roberto 21 Jul 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Bueno hotel un poco caro En general bien , me parecio extraño que marque para poder hacer el check in un poco antes y si me ayudaron pero me cobraron $100 pero lo extraño es que me lo pidieron en efectivo ##### Roberto Stayed 1 night in Jul 2025 ### 6/10 Okay #### Damian 30 Jun 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Not child friendly. The hotel is nice and is conveniently close to main square. However, it is extremely noisy inasmuch is surrounded by bars. The hotel itself has a noisy restaurant in the main patio! ##### Damian Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### crispin 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hospedaje, limpieza y atención al cliente. Todo muy bien. ##### crispin Stayed 1 night in May 2025 ### 10/10 Excellent #### Miguel Angel Reynaud 5 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy recomendable en todos los aspectos. ##### Miguel Angel Reynaud Stayed 3 nights in May 2025 ### 10/10 Excellent #### ROBERTO 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No por el momento ##### ROBERTO Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Rosaura 8 Apr 2025 Liked: Staff & service, property conditions & facilities Todo increíble ##### Rosaura Stayed 1 night in Apr 2025 ### 10/10 Excellent #### OSCAR 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Precioso hotel SPA en el centro de Zacatlán El hotel, además de ser muy bonito, tiene una ubicación inmejorable. El personal es muy amable desde la llegada y hasta tu salida. El SPA está manejado por gente muy profesional, y es super recomendable utilizarlo (es con cargo extra) ##### OSCAR Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Cindy Anahi 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel lindo, centro y atractivos turísticos a unos pasos ##### Cindy Anahi Stayed 1 night in Feb 2025 ### 8/10 Good #### Miroslava 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar en una área muy centrica, donde se puede descansar y además cuenta con un Spa de primera. LAs instalaciones son de primer nivel y los espacios de los cuartos y amenidades muy buenos para un excelente descanso. A pie están muchísimos lugares que ir a conocer de Zacatlán. Lo único que no me gusta es el nuevo restaurante, porque su servicio (sobretodo el gerente que es muy prepotente)y calidad de alimentos considero no es de la altura del resto del Hotel, quizá por ser de cadena. Es mi apreciación y en gustos se rompen generos. Sin embargo, el restaurante Agave que está pasando la calle es una excelente opción de sabor, con excelente servicio y precios. ##### Miroslava Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Pedro 4 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Pedro Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Ricardo 1 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Hasta el momento todo bien. ##### Ricardo Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Radahames 22 Jan 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Me cobraron una botella de 12 pesos que no se consumió exigiendo que se pagara Mucho cuido hotel Es una estafa te ponen botellas en el cuarto de bajo valor y te las cobran en 12 mil cuando la botella no llega ni a los 1000 pesos yo ya regresé por el mal estado y me querían cobrar como oro muy mal estafadores ya puse mi queja ante profeco no caigan en este hotel de estafa ##### Radahames Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Iran Humberto 24 Dec 2024 Liked: Amenities, property conditions & facilities Muy bonito hotel, malo en la parte de comida y desayunó. ##### Iran Humberto Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Yolanda 20 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excelente lugar para descansar y disfrutar de Zacatlán! ##### Yolanda Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Lizbeth 9 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cuidan los pequeños detalles, una estancia muy acogedora, muy recomendable ##### Lizbeth Stayed 1 night in Dec 2024 ### 6/10 Okay #### Jonathan 8 Dec 2024 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### No cumplió con las expectativas Nos instalaron en una habitación a un costado de la calle, así que todo la noche escuchamos autos y motos. El desayuno que ofrecen como incluido es una burla, chilaquiles, huevo revuelto o con jamón en una porción pequeña El valet tardo 45 min en traer mi auto ##### Jonathan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### JESUS HERIBERTO 1 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena combinación de estilo, comodidad y servicio ##### JESUS HERIBERTO Stayed 1 night in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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