Title: Hotel Villa Las Margaritas Plaza Cristal Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3892867&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Villa Las Margaritas Plaza Cristal Travelers can enjoy meals at the on-site restaurant from breakfast through dinner, challenge friends in the arcade, and stay connected with complimentary WiFi. ## Photo gallery for Hotel Villa Las Margaritas Plaza Cristal ![Front of property - Hotel Villa Las Margaritas Plaza Cristal (Xalapa)](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/c6b7f47a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch and dinner served - Hotel Villa Las Margaritas Plaza Cristal (Xalapa)](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/882a0159.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room | Premium bedding, in-room safe, desk, free WiFi - Hotel Villa Las Margaritas Plaza Cristal (Xalapa)](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/0afce84f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch and dinner served - Hotel Villa Las Margaritas Plaza Cristal (Xalapa)](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/d82df8a5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Hotel Villa Las Margaritas Plaza Cristal (Xalapa)](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/30726e6b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Villa Las Margaritas Plaza Cristal is in a welcoming shopping district. The restaurant offers meals all day, including kids' options. Guests enjoy the arcade/game room, free WiFi, and convenient services like dry cleaning and daily newspapers. ## Reviews 8.6 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Bar £22 includes taxes & fees 17 Jan - 18 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3892867&PinnedHotelID=3892867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=3892867&PinnedHotelID=3892867&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=3892867&PinnedHotelID=3892867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=3892867&PinnedHotelID=3892867&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3892867&PinnedHotelID=3892867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=3892867&PinnedHotelID=3892867&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3892867&PinnedHotelID=3892867&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=3892867&PinnedHotelID=3892867&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Single Room ![Single Room | Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/61b4e5c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 9.6 Exceptional 5 reviews ### Highlights Air conditioning TV Premium bedding Hairdryer Rainfall showerhead Cable channels Desk Daily housekeeping - 161 sq ft - Sleeps 1 - 1 Queen Bed ### View all photos for Double Room ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/30dce672.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.2 Wonderful 15 reviews ### Highlights Air conditioning TV Premium bedding Hairdryer Rainfall showerhead Cable channels Desk Daily housekeeping - 215 sq ft - Sleeps 2 - 2 Queen Beds OR 1 Queen Bed ### View all photos for Junior Suite ![Junior Suite | Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/f6bc7903.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 2 reviews ### Highlights Air conditioning TV Premium bedding Separate bedroom Hairdryer Rainfall showerhead Cable channels Desk - 269 sq ft - 1 bedroom - Sleeps 3 - 3 Queen Beds ### View all photos for Triple Room ![Triple Room | Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/5f7ebfe3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning TV Premium bedding Hairdryer Rainfall showerhead Cable channels Desk Daily housekeeping - 215 sq ft - Sleeps 3 - 2 Queen Beds ### View all photos for Basic Quadruple Room ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/30dce672.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Quadruple Room ### Highlights Air conditioning TV Premium bedding Hairdryer Rainfall showerhead Cable channels Desk Daily housekeeping - 183 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Business Room ![Business Room | Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/3fdbad76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Room ### Highlights Air conditioning TV Premium bedding Hairdryer Rainfall showerhead Cable channels Desk Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Triple Room Standard with Street View ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/22fb2700.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard with Street View - 430 sq ft - Sleeps 4 ### View all photos for Quadruple Room Standard with internal view ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/a28a49a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Standard with internal view - 430 sq ft - Sleeps 4 ### View all photos for Room Standard with internal view ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/7c048618.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with internal view - 430 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Lobby](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/dc06e907.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - Sleeps 4 ### View all photos for Triple Suite Junior ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/76c654dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Suite Junior - Sleeps 6 ### View all photos for Single Room Standard ![Premium bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892867/699ccf0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - Sleeps 1 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Hotel-Villa-Las-Margaritas-Plaza-Cristal.h3892867.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXalapa-Hotels-Hotel-Villa-Las-Margaritas-Plaza-Cristal.h3892867.Hotel-Information) ## About the area Located in Xalapa, Hotel Villa Las Margaritas Plaza Cristal is in a shopping district. Diego Rivera Center and Diego Rivera Gallery are cultural highlights, and some of the area's attractions include El Agora and Interactive Museum of Xalapa (MIX). Looking to enjoy an event or a game while in town? See what's going on at Xalapeno Stadium, or consider a night out at IMAC Xalapa. [Visit our Xalapa travel guide](https://www.expedia.co.uk/Xalapa.dx6052221) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.53676%2C-96.90652&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vmZ8-zx3lZtxS1qcxh3r2KGxWQ4=) Priv Antonio Chedraui Caram No 7 y 9, Col.Encinal, Xalapa, VER, 91180 ### What's nearby - Los Berros Park \- 2 min drive \- 1.2 miles - Xalapa Cathedral \- 3 min drive \- 1.4 miles - Juarez Park \- 3 min drive \- 1.4 miles - Paseo de los Lagos Park \- 3 min drive \- 1.4 miles - Los Tecajetes Park \- 3 min drive \- 1.7 miles ### Getting around - Xalapa Station - 6 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 102 min drive ### Restaurants - ‪The Italian coffee - ‬5 min walk - ‪La Parrilla Diamante - ‬5 min walk - ‪Restaurante VIPS - ‬3 min walk - ‪Pollo Feliz Plaza Cristal - ‬3 min walk - ‪Bola de Oro - ‬5 min walk ## About this property ### Hotel Villa Las Margaritas Plaza Cristal Upscale hotel in a shopping district Take advantage of a coffee shop/cafe, a garden and an arcade/games room at Hotel Villa Las Margaritas Plaza Cristal. The on-site restaurant, RESTAURANTE LA FUENTE, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar. You'll also enjoy perks such as: - Free self-parking - Express check-out, express check-in and a front desk safe - A lift, free newspapers and a porter/bellboy Room features All guest rooms at Hotel Villa Las Margaritas Plaza Cristal offer perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Rainfall showers, free toiletries and hairdryers - TVs with cable channels - Daily housekeeping, desks and phones ## Similar properties ![Lobby lounge](https://images.trvl-media.com/lodging/9000000/8060000/8054600/8054534/e76ea903.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel María Victoria Xalapa Centro - Free Wi-Fi - Restaurant - Air-conditioning - Games room 8.8 Excellent 837 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=8054534&PinnedHotelID=8054534&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/25000000/25000000/24993000/24992958/3ef5474e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Marllou Xalapa Centro - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 8.8 Excellent 113 reviews £26 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=24992958&PinnedHotelID=24992958&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/17000000/16410000/16402800/16402772/3cf0ef8e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Posada del Virrey Xalapa Centro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 156 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=16402772&PinnedHotelID=16402772&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/52000000/51290000/51280500/51280453/765c32a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meson Real Hotel & Suites Xalapa - Parking included - Free Wi-Fi - Housekeeping - 24/7 front desk 8.6 Excellent 38 reviews £24 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=51280453&PinnedHotelID=51280453&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/36000000/35900000/35894000/35893940/8ee34623.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Capital O Hotel Central, Xalapa Xalapa - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 258 reviews £30 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=35893940&PinnedHotelID=35893940&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/24000000/23670000/23662100/23662025/0155e39f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Klimt Xalapa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 379 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=23662025&PinnedHotelID=23662025&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/36000000/35760000/35756500/35756464/77b5736e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### OYO Hotel Museo Xalapa - Free Wi-Fi - Business services - Room service - Housekeeping 8.4 Very good 80 reviews £20 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=35756464&PinnedHotelID=35756464&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18670000/18666600/18666551/6fbba459.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Majova Inn Xalapa Xalapa Centro - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi 8.6 Excellent 222 reviews £33 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=18666551&PinnedHotelID=18666551&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/109000000/108930000/108926500/108926477/0ba09200.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Clara Luna Xalapa Centro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 137 reviews £32 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=108926477&PinnedHotelID=108926477&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/4000000/3900000/3892900/3892895/b5d087a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villa Las Margaritas Sucursal Centro Xalapa Centro - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 278 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=3892895&PinnedHotelID=3892895&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - RESTAURANTE LA FUENTE ### Things to do - Arcade/game room - Stereo - TV in common areas ### Family friendly - Arcade/game room - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - Ballroom - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Limited room service ### More - Air conditioning - Desk - Free local calls - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 1 PM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Parking height restrictions apply ### Property is also known as Hotel Villa Las Margaritas Plaza Cristal Hotel Villa Las Margaritas Plaza Cristal Xalapa Villa Las Margaritas Plaza Cristal Villa Las Margaritas Plaza Cristal Xalapa Villa s garitas Plaza Cristal Las Margaritas Plaza Cristal Hotel Villa Las Margaritas Plaza Cristal Hotel Hotel Villa Las Margaritas Plaza Cristal Xalapa Hotel Villa Las Margaritas Plaza Cristal Hotel Xalapa ## Frequently asked questions ### Is Hotel Villa Las Margaritas Plaza Cristal pet-friendly? ### How much does it cost to stay at Hotel Villa Las Margaritas Plaza Cristal? ### How much is parking at Hotel Villa Las Margaritas Plaza Cristal? ### What time is check-in at Hotel Villa Las Margaritas Plaza Cristal? ### What time is check-out at Hotel Villa Las Margaritas Plaza Cristal? ### Where is Hotel Villa Las Margaritas Plaza Cristal located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Villa Las Margaritas Plaza Cristal Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 170 8 - Good 99 6 - Okay 29 4 - Poor 8 2 - Terrible 12 ## Reviews ### 8/10 Good #### Maria 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, very comfortable. ##### Maria Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Chance 3 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a really great hotel. The staff was really accommodating and were welcoming to no Spanish speaking guests. ##### Chance Stayed 2 nights in May 2025 ### 10/10 Excellent #### Marina 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort A lovely hotel in a great location. Staff were super friendly, helpful, and professional. Located directly across from Plaza Cristal which offers many food and drink options. The room was lovely. Courtyard in the middle was very nice and relaxing. ##### Marina Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Xochil 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very clean and it is nearly to restaurants, pharmacies. There’s walkable to a mall. It is a very practical option if you need to visit Xalapa City and you don’t want to spend a lot of money ##### Xochil Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Josh 27 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very interesting hotel with an eclectic mix of decorations. Reminds you of an antique store or a museum. Super clean and super cozy. ##### Josh Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Juliana Naranjo 19 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They clean the room everyday. It’s close to the mall and store. ##### Juliana Naranjo Stayed 6 nights in May 2024 ### 10/10 Excellent #### Verified traveller 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel-Will return Friendly staff, hot water with strong pressure, air conditioning, and comfortable bed and pillows. Should be described as "Colonial" or Victorian" as opposed to "Antique" because it has a very nice feel and comfort to it and not an old, boring one. Located in a perfect location. Will return soon. Thank you! ##### Verified traveller Stayed 1 night in Jan 2025 ### 8/10 Good #### Benjamin 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a good place to stay if you’re on a budget. The building itself is pretty cool and the location is convenient for what we needed. It’s right across the street from Crystal Plaza so we went shopping and had some food. A lot of people complain that the bed was too hard that didn’t bother me, but the pillows were definitely too hard. I wish that the decorations were more accurate to the photos. Otherwise I enjoyed my stay and Jenny at the front desk was really kind. ##### Benjamin Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Eduardo 26 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Eduardo Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Nancy 4 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excelente ##### Nancy Stayed 1 night in Jan 2025 ### 8/10 Good #### robert 6 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the second time that I have stayed the property is a great place to stay .All the staff from the front desk to food service and house keeping we're genuinely interested in my wellbeing and comfort. ##### robert ### 10/10 Excellent #### Jose 29 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good ##### Jose Stayed 2 nights in Feb 2024 ### 8/10 Good #### Eduardo 20 Oct 2024 Liked: Cleanliness, staff & service, amenities X ##### Eduardo Stayed 1 night in Oct 2024 ### 6/10 Okay #### Antonio 13 Oct 2024 Liked: Cleanliness, staff & service Ok ##### Antonio Stayed 2 nights in Sep 2024 ### 2/10 Terrible #### Adrián 14 Jan 2026 Disliked: Property conditions & facilities Muy mala atención del personal de la noche, no tiene forma de decir las cosas, no me dieron lugar para estacionar. La persona se llama Jesús Vázquez ##### Adrián Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Miriam 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities El lugar siempre me ha gustado. Lamento que no esté delimitado el piso de la regadera y siempre se moja muchísimo afuera, pues ese piso se torna un riesgo de caída. Tampoco me gusta que sus toallas estén muy rasposas y tengo que llevar mi toalla de microfibra pues las del hotel son como lija. Pero fuera de eso me parece un muy lindo hotel, excelente en relación al costo. ##### Miriam Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### victor 11 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy limpio, ambiente familiar, muy buen servicio. ##### victor Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Efrain 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Excelente ubicación, excelente limpieza, excelentes instalaciones, 100% recomendado ##### Efrain Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Victor 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities la habitacion ##### Victor Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Larissa 27 Dec 2025 Liked: Cleanliness, property conditions & facilities La habitación estaba impecable ##### Larissa Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luis Rafael 23 Dec 2025 Liked: Staff & service, property conditions & facilities Muy bien la estancia solo evitar dejar en los pasillos las sábanas de las habitaciones ##### Luis Rafael Stayed 1 night in Dec 2025 ### 8/10 Good #### Sergio Antonio 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities La habitación limpia, personal amable, el único detalle es que no hay nada estacionamiento suficiente ##### Sergio Antonio Stayed 1 night in Dec 2025 ### 6/10 Okay #### Perla Noemi 16 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities El hotel está bien para pasar la noche, lo que a mí me dejó intranquila es que después de yo poner la tarjeta me empezaron a hacer cobros con esa tarjeta, es decir no es seguro en cuanto a eso. Y pues nunca me había pasado en ninguna otra estancia incluso a nivel internacional. Así que ese es mi mal sabor de boca. ##### Perla Noemi Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### JUAN 9 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Hotel más viejo y sucio no puede haber en Xalapa, definitivo por el precio debimos imaginarlo, pero las fotos en Expedia son de no se hace cuanto tiempo. El hotel se está cayendo a pedazos las toallas rotas como trapos, las camas chuecas los colchones toda aguados ,tuvimos que dejar las habitaciones. Definitivo la calificación la deben cambiar yo le pondrías un 3 ##### JUAN Stayed 2 nights in Dec 2025 ### 8/10 Good #### Omar 8 Dec 2025 Liked: Cleanliness, property conditions & facilities Habitación cómoda Falla del control del clima Limpieza muy buena Cama cómoda ##### Omar Stayed 1 night in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All](https://www.expedia.co.uk/Cancun-Hotels-Margaritaville-Island-Reserve-Riviera-C.h38812307.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Nickelodeon-Hotels-Resorts-Riviera-Maya-Gourmet-By-Karisma-All-Inclusive.h64410194.Hotel-Information) > > [Catalonia Royal Tulum Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Catalonia-Royal-Tulum-Adults-Only-All-Inclusive.h892175.Hotel-Information) > > [El Dorado Seaside Palms, Catamaran, Ecoturistic Ranch , All & More Inclusive - Adults Only](https://www.expedia.co.uk/Kantenah-Hotels-El-Dorado-Seaside-Palms-Adults-Only.h17568314.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > > [TRS Coral Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-TRS-Coral-Hotel-Adults-Only-All-Inclusive.h23056533.Hotel-Information) > > [TRS Yucatan Hotel - Adults Only - All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-TRS-Yucatan-Hotel-Adults-Only-All-Inclusive.h2057731.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Akumal Bay Beach & Spa Resort](https://www.expedia.co.uk/Akumal-Hotels-Akumal-Bay-Beach-Wellness-Resort-All-Inclusive.h8717087.Hotel-Information) > > [Grand Palladium Kantenah Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Kantenah-Resort-Spa-All-Inclusive.h889965.Hotel-Information) > > [Grand Riviera Princess - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) ---