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"Ok"

"This was our third time staying at The Swans Nest , and although it was virtually same as before the service was not on par as before ,I think the reason why is they need more staff they are probably short of 3 front of house and more house keeping staff as it was nearly 4pm when we finally got our room keys , the room 205 was nice and quiet but looking a bit tired decor wise , the hotel are under going some major building work extending and adding more rooms I hope when that is completed the hotel gets a new lick of paint , having said that its not untidy it just needs a freshen up , the staff are always pleasant and attentive to your needs the location to town is perfect , the only thing that gets me is the patio area outside the bistro is dominated by a very large tree and this drops its leaves etc all over the patio and entrance to the hotel which not only is very messy it also does not give a very good first impression to visitors ,5 mins every day with a leaf blower and a pan and brush would make all the difference and then you could use it "

"Small room, but very clean, every room has a balcony or terrace and staff are all friendly 😊"

"The room was damp and wet , window broken. Not ideal did report thwy changed sheets but the sheets were damp every morning "

"The stay was nice and relaxing, we found the shower to be quite poor."

"Room was clean and functional. Bar area was small but ok as wasn’t too busy. Too many emails and texts for check in and door code wasn’t received so still had to wait at reception to get that. We were going to use the pool but at £12 per person it was not worth it - there should at least be a concession rate for hotel guests. A functional stay but couldn’t consider it a good one. "

"Perfect apartment, great location, staff service superb "

"Rooms were recently renovated and they were clean and very nice. The hallways were being patched and painted, which is not a negative as they are simply updating the whole property. Would stay here again as it is conveniently located and very comfortable."

"Only stayed one night, standard room not sure what to expect. However, no water bottle given was a shock as that seems to be a basic supply from all hotels. The room shape was awkward, slanted ceiling meant bumping your head over your bed is very possible especially for older people or those who can be clumsy! The heater made some strange noise occasionally and can certainly affect those who are sensitive to noise or light sleeper. Didn’t use any of the facilities so cannot comment. We arrived early but wasn’t allowed to check in until 3pm! Breakfast was ok, had to wait for resupply of food as ran out quickly.. minimum choice options. "