Title: Casabella Art/Boutique Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Casabella Art/Boutique Hotel On beach with outdoor pool for sandy fun near Veracruz Aquarium ## Photo gallery for Casabella Art/Boutique Hotel ![View from property - Casabella Art/Boutique Hotel (Boca del Río)](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/2773327c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, iron/ironing board, free WiFi, bed sheets - Casabella Art/Boutique Hotel (Boca del Río)](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/fc300cdf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch plasma TV with cable channels, TV, heated floors - Casabella Art/Boutique Hotel (Boca del Río)](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/6b62cbf6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch plasma TV with cable channels, TV, heated floors - Casabella Art/Boutique Hotel (Boca del Río)](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/eb3f064d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Casabella Art/Boutique Hotel (Boca del Río)](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/ea60ff1d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Casabella Art/Boutique Hotel sits in central Veracruz, offering a vibrant atmosphere with its outdoor pool and convenient WiFi. Guests relax on the sunny terrace or browse the Plaza Las Americas Shopping Mall located right on the property grounds. ## Reviews 4.8 ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning - Outdoor space - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=8057143&PinnedHotelID=8057143&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Premium Studio Suite, City View ![Premium Studio Suite, City View | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/f2c6ce8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio Suite, City View ### Highlights Air conditioning Plasma TV Ceiling fan Private bathroom Cable channels Heated floors Wardrobe Desk - City view - 496 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Premium Double Room, Ocean View ![Premium Double Room, Ocean View | View from room](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/247543b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room, Ocean View ### Highlights Balcony Air conditioning Plasma TV Ceiling fan Private bathroom Cable channels Heated floors Wardrobe - Ocean view - 496 sq ft - Sleeps 4 - 1 King Bed and 1 Queen Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/d1a6a633.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Plasma TV Ceiling fan Private bathroom Cable channels Heated floors Wardrobe Desk - Sea view - Sleeps 3 - 2 King Beds ### View all photos for Standard Triple Room, Multiple Beds ![Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/9000000/8060000/8057200/8057143/7c4dc449.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room, Multiple Beds ### Highlights Air conditioning Plasma TV Ceiling fan Private bathroom Cable channels Heated floors Wardrobe Desk - Beach view - 495 sq ft - Sleeps 6 - 2 Double Beds and 1 King Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2230000/2222500/2222495/430c0273.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ramada Plaza by Wyndham Veracruz Boca del Rio De Las Americas - Pool - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,004 reviews £68 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Veracruz-Hotels-Ramada-Plaza-By-Wyndham-Veracruz-Boca-Del-Rio.h2222495.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=17c5ecb7-1be5-4bcc-80eb-2bee06891ea4&top_cur=GBP) Ad ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/580000/570400/570366/40fe7fad.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Boca Del Rio by IHG Boca del Río - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 1,001 reviews £67 includes taxes & fees 24 Feb - 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Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,006 reviews £115 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Veracruz-Hotels-Grand-Fiesta-Americana-Veracruz.h28363.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=182165&destination=Boca del Río&destType=MARKET&latLong=19.100891,-96.106339&searchId=17c5ecb7-1be5-4bcc-80eb-2bee06891ea4&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Casabella-ArtBoutique-Hotel-By-Rotamundos.h8057143.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVeracruz-Hotels-Casabella-ArtBoutique-Hotel-By-Rotamundos.h8057143.Hotel-Information) ## About the area Located in Boca del Río, Casabella Art/Boutique Hotel is in the business district and on the beach. Zócalo and San Juan de Ulua Castle are notable landmarks, and the area's natural beauty can be seen at Mocambo Beach. Don't miss out on a visit to Veracruz Aquarium. [Visit our Boca del Río travel guide](https://www.expedia.co.uk/Boca-Del-Rio.dx182165) [View more Aparthotels in Boca del Río](https://www.expedia.co.uk/Boca-Del-Rio-Apart-Hotels.d182165-aaApartHotels.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.16878%2C-96.11505&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yr9QVj14fEUbqdRq84b7rKJfjQI=) Blvd. Avila Camacho #630, Col. Costa Verde, Boca del Río, VER, 94294 ### What's nearby - ![Veracruz Aquarium featuring interior views and marine life](https://images.trvl-media.com/place/6165826/70d23e18-d25d-4f6d-b550-f262590b0f6d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Veracruz Aquarium 11 min drive \- 2.1 miles - Playa Marti 7 min walk \- 0.4 miles - University of Veracruz 10 min walk \- 0.6 miles - Estadio Universitario Beto Avila 12 min walk \- 0.7 miles - Villa del Mar Beach 17 min walk \- 0.9 miles ### Getting around - Veracruz Central Station 15 min drive - Veracruz, Veracruz (VER-General Heriberto Jara Intl.) 28 min drive ### Restaurants - Mr. Pampas Veracruz 5 min walk - La Parrilla Veracruzana 3 min walk - Hotel Lois 2 min walk - Pollo feliz 4 min walk - El Cacharrito 3 min walk ## About this property ### Casabella Art/Boutique Hotel On beach with outdoor pool for sandy fun near Veracruz Aquarium Along with an outdoor pool, this smoke-free aparthotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance and a banquet hall. Each apartment boasts a heated floor and offers free WiFi and a plasma TV. Additional amenities include room service, a ceiling fan and a shower. Casabella Art/Boutique Hotel offers 24 air-conditioned accommodations with free toiletries and a ceiling fan. 32-inch plasma televisions come with cable channels. Bathrooms include a shower. This Boca del Río aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis. 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Hair dryer (on request) - Shampoo - Shower - Soap - Towels provided ### Living spaces - Heated floor ### Entertainment - 32-inch plasma TV with cable channels ### Outdoor areas - Terrace ### Work spaces - Desk ### Comfort - Air conditioning - Ceiling fan ### Pets - Pet friendly - One pet total - Fee: MXN 400 per pet per day - Service animals exempt from fees ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 steps to reach entrance - Doorbell and phone notification - Lift (90 centimetre wide door) - Well-lit path to entrance - Smoke-free property ### Services and conveniences - 24-hour front desk - Concierge services - Daily housekeeping - Iron/ironing board on request - Luggage storage - Phone - Tour and ticket assistance ### Location highlights - In a business district ### Things to do - Shopping centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 24 units - Banquet hall ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 400 per pet, per day Service animals are welcome, and are exempt from fees 1 total pets ### Children and extra beds Children are welcome 2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: MXN 400 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as CasAbella Art Boutique Casabella Art Boutique Boca del Rio Casabella Art Boutique Hotel Casabella Art Boutique Hotel Boca del Rio Casabella Art Boutique Hotel Veracruz/Boca Del Rio, Mexico Casabella Art/Boutique Hotel ## Frequently asked questions ### Does Casabella Art/Boutique Hotel have a pool? ### Is Casabella Art/Boutique Hotel pet-friendly? ### How much is parking at Casabella Art/Boutique Hotel? ### What time is check-in at Casabella Art/Boutique Hotel? ### What time is check-out at Casabella Art/Boutique Hotel? ### Where is Casabella Art/Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casabella Art/Boutique Hotel Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 7.6 Location ### 5.8 Staff & service ### 5.2 Property conditions & facilities 10 - Excellent 5 8 - Good 5 6 - Okay 7 4 - Poor 4 2 - Terrible 17 ## Reviews ### 6/10 Okay #### Michel 26 Jan 2025 Disliked: Cleanliness, property conditions & facilities Very old hotel needs rénovations asap ##### Michel Stayed 2 nights in Jan 2025 ### 2/10 Terrible #### Jimena 25 Jan 2024 horrible ##### Jimena Stayed 2 nights in Dec 2023 ### 4/10 Poor #### Jesús Miguel 27 Jan 2026 Liked: Communication Disliked: Amenities, property conditions & facilities La chica de recepción, muy atenta y amable. Pero al hotel le falta mucho mantenimiento, dicen que el agua caliente sale solo en las mañanas y la tienes que pedir, pero a pesar de qué la pedimos, y después alguno se bañaron en la mañana, nunca salió caliente. El elevador truena mucho al usarse. El piso del elevador y de otras áreas está despegando, el agua de la alberca está helada y el clima y la tele no funcionan muy bien. ##### Jesús Miguel Stayed 1 night in Jan 2026 ### 2/10 Terrible #### Antonio 4 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities La habitación es una porquería las instalaciones están en estado deplorable que con las fotos promocionales son un verdadero fraude, ni en los peores hoteles en los que me había hospedado me había hecho falta agua y ya ni digamos que cuando tuvimos agua pues la caliente para bañarnos simplemente nunca la tuvimos. Todos los muebles más que viejos la taza de baño (inodoro) roto además con problemas de moho por humedad que después de terminar mi estancia salí con problemas respiratorios, pues mi esposa y yo salimos con una tos leve pero al final con el problema de estar respirando esa humedad y muy probablemente son una infección por el moho de la habitación. Por este medio solicito la devolución de mi dinero por el fraude e incumplimiento del servicio. Ahora entiendo por qué le llaman el hotel del terror la recepción se ve muy agradable pero por dentro es una porquería y subir por el elevador genera un miedo verdadero por que parece que se va a desplomar. Engañan a los clientes Expedia debería de no anunciar este tipo de hoteles porqué considero que se vuelven cómplices al anunciar estos servicio que con respecto al precio de verdad es un Robo por que la estancia no me costos nada barata. Cuando realice mi checkin me tuve que esperara casi una hora pique en recepción me dijeron que tenían pagos pendientes Porqué Expedia no les quería pagar y ahora lo entiendo, el motivo es claro. Tengan cuidado con el tipo de hotel y siempre duden de las imágenes que se presentan ![](https://a.travel-assets.com/ugc/hotel-reviews/f37974e0-d1b2-45c9-9bb9-97d18df380fa-1767556688304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f86d57a0-1a7d-4c34-b0bb-9538121d3791-1767556712371.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3620392-5732-4eef-b106-4abe9eb9a278-1767556723698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ebab5af4-9a0e-4645-a06b-993f105ef9f6-1767556746111.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Antonio Stayed 2 nights in Jan 2026 ### 2/10 Terrible #### Daniel 30 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication El hotel es horribles ![](https://a.travel-assets.com/ugc/hotel-reviews/68fd0ff3-6732-4f2e-bd44-e618b9a48cdf-1748639443734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4edc654d-9a45-4334-af5c-9e1efc83dea2-1748639457070.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/af5ae24c-f7d2-4b8a-92df-25b9f0c989f2-1748639463132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5c6b8be9-d90d-41a2-8314-6646dc609b6f-1748639470818.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 2 nights in May 2025 ### 2/10 Terrible #### Edgar 11 Apr 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Mi peor experiencia en hoteles, a continuación razones: Sábanas rotas, wifi inestable, toallas de baño sucias (amarillas) y deshilachadas, regadera (no salía agua caliente y no cerraba puerta del baño), puerta de habitación complicada de abrir (aplicar fuerza para abrirla), elevador no abre completo, aunado a esto, no hubo preocupación por parte del servicio. Por último, las fotos publicadas no coinciden en nada con las habitaciones (instalaciones viejas y descuidadas, sillones muy viejos al igual que la cama y accesorios), no se dejen engañar, ni la recepción se parece a la foto del portal ##### Edgar Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Porfirio 26 Feb 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Excelente servicio ##### Porfirio Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Mario Alberto 25 Jun 2024 Liked: Communication Disliked: Cleanliness, room comfort #### Lugar asqueroso Hotel asqueroso. Había hasta cucarachas ##### Mario Alberto Stayed 2 nights in Jun 2024 ### 8/10 Good #### SHARON MAYTE 24 Apr 2024 Liked: Cleanliness, communication El personal muy amable y atento, habitaciones amplias… sin embargo no había agua caliente ni servía el aire acondicionado ##### SHARON MAYTE Stayed 2 nights in Apr 2024 ### 2/10 Terrible #### Mario 24 Feb 2024 Disliked: Cleanliness, room comfort, communication #### Cambiarle las estrellas al lugar Pésimo lugar, se encuentra muy deteriorado en sus habitaciones puertas , baños humedad malas condiciones , no es hotel de 3 estrellas parece de 1 muy caro para lo que es. ##### Mario Stayed 1 night in Feb 2024 ### 8/10 Good #### Miguel Ángel 5 Jan 2024 Liked: Amenities, communication Tiene partes en mal estado o descuidadas ##### Miguel Ángel Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Juan 5 Dec 2023 Disliked: Cleanliness, property conditions & facilities, communication Muy sucia y me cobraron doble ##### Juan Stayed 1 night in Dec 2023 ### 2/10 Terrible #### Javier 14 Oct 2023 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities Toda la noche se escuchaban ruidos de moto y no pude dormir, el hotel esta muy mal mantenido. Lo ùnico positivo fue la amabilidad del staff. Querüian hacer un cargo de 400 pesos extras por la mascota aunque no estipularon esos cargos en la pagina de expedia ##### Javier Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Job 6 Oct 2023 Disliked: Property conditions & facilities, communication Sin telefono sin ascensor etc etc solo agua caliente hirviendo bye ##### Job Stayed 1 night in Oct 2023 ### 2/10 Terrible #### JORGE 5 Oct 2023 Liked: Amenities, communication Disliked: Cleanliness, property conditions & facilities Las instalaciones no son como de ve en las imágenes ##### JORGE Stayed 1 night in Sep 2023 ### 2/10 Terrible #### Giovanni 27 Sept 2023 Disliked: Cleanliness, property conditions & facilities, communication No hay elevador y asi te hecen subir al 5°pizo, se termina el agua para bañar, no tienen para planchar, no tienen telefono para servicio, no sirven los televisores, etc. ##### Giovanni Stayed 2 nights in Sep 2023 ### 4/10 Poor #### Roberto A 25 Nov 2022 Disliked: Property conditions & facilities, communication Que está frente a la playa ##### Roberto A Stayed 1 night in Nov 2022 ### 2/10 Terrible #### RODOLFO 19 Nov 2021 #### caso de robo llegamos al hotel , nos enviaron a unas cuadras al estacionamiento y ahi trataron de robarnos y ya no pudimos presentanos al hotel por seguridad ##### RODOLFO Stayed 2 nights in Nov 2021 ### 2/10 Terrible #### ARTURO GARCIA 14 Nov 2021 Disliked: Cleanliness, amenities, property conditions & facilities, communication No respetaron mi reservación. No servía el clima en la habitación. En general todo el inmueble está en deplorables condiciones. El ascensor se descompuso. Los empleados cordiales, pero apenados por la situación. No depende de ellos. ##### ARTURO GARCIA Stayed 1 night in Nov 2021 ### 4/10 Poor #### Erika Paola 5 Jan 2021 Disliked: Room comfort, communication #### Instalaciones malas No servia el elevador, no servía el agua caliente del hotel había que estar regulando, cuando llegue no había agua, no tienen teléfono para llamar a recepción, me dieron una habitación que no era l reservada, no había servicio de comedor para desayuno, trataron que la estancia fuera agradable pero creo el hotel no está en condiciones de acuerdo al precio ##### Erika Paola Stayed 2 nights in Jan 2021 ### 2/10 Terrible #### Verified traveller 3 Feb 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### pesimo no tuvimos ni lo básico no nos gusto para nada, no es hotel boutique , no tiene ni agua caliente y la dirección si la buscas desde el Google maps te lleva a un destino que no tiene nada que ver! ##### Verified traveller ### 6/10 Okay #### Daniel 7 Jan 2015 #### COMENTARIOS FUE AGRADABLE, SIN EMBARGO NO ME GUSTO QUE HAY QUE BAJAR DEL CARRO A LA RECEPCION PARA QUE ABRAN EL ESTACIONAMIENTO, FUI CON MIS DOS HIJOS Y LA CAMARSITA TODOS LOS DIAS SOLO DEJO DOS TOALLAS, TUVE QUE LLAMAR DIARIO PARA QUE SUBIERAN LA FALTANTE, Y EL AGUA CASI DIARIO ESTABA FRIA, HABIA QUE LLAMAR A RECEPCION Y ESPERAR 10 MIN. PARA TENER AGUA CALIENTE ##### Daniel ### 8/10 Good #### Abraham, Distrito Federal 7 Jan 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Casabella Buen hotel, solo que no tiene restaurante...La pasamos muy bien mis amigos y yo. El servicio es excelente y los cuartos limpios. Muy recomendable. ##### Abraham ### 4/10 Poor #### Tato, Puebla 5 Jan 2015 Liked: Cleanliness, room comfort Disliked: Staff & service #### Muchas expectativas, realidad dejo que desear Llegamos al hotel a las 18:00 con reservación hecha, no nos dieron habitación hasta 40 minutos después ya que no estaban limpias, (con reservación asegurada tienen que prever eso), al día siguiente nos hizo falta una toalla, nos respondieron que hasta que llegara la responsable, no es hotel boutique, su estacionamiento requiere de dar la vuelta por unas calles y para entrar o salir hay que avisar para que abran el portón (y dar la vuelta para el estacionamiento). ##### Tato ### 2/10 Terrible #### LEON, df 3 Jan 2015 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### sin elevador Nos pusieron en el piso 6 y no funcionó nunca elevador. Tuvimos que subir bajar nuestro equipaje nosotros. ##### LEON ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Las Ventanas al Paraiso, A Rosewood Resort](https://www.expedia.co.uk/Los-Cabos-Hotels-Las-Ventanas-Al-Paraiso.h41895.Hotel-Information) > > [Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - 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