Title: Hotel María de la Luz Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel María de la Luz Hotel in Valladolid with seasonal outdoor pool and 24-hour front desk ## Photo gallery for Hotel María de la Luz ![Deluxe Room | View from room - Hotel María de la Luz (Valladolid)](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/f4b3b999.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night - Hotel María de la Luz (Valladolid)](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/29f3f423.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Seasonal outdoor pool - Hotel María de la Luz (Valladolid)](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/45615177.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | In-room safe, soundproofing - Hotel María de la Luz (Valladolid)](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/5ab16b98.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel María de la Luz (Valladolid)](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/a2e750a1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel María de la Luz sits in the city center, offering a quiet escape with its garden and welcoming terrace. Guests can enjoy authentic Mexican dishes at El Castellano restaurant, relax poolside or with a drink at the bar, and get local insights from the helpful concierge team. ## Reviews 7.6 Good ## Popular amenities - Bar - Pool - Room service - 24/7 front desk - Housekeeping - Air conditioning £41 includes taxes & fees 14 Dec - 15 Dec ## Room options ### Check availability for these dates Tonight [Dec 10 - Dec 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 11 - Dec 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=8422466&PinnedHotelID=8422466&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 14 of 14 rooms ### View all photos for Double Room ![Double Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/3dfd3a31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.2 Very good 11 reviews ### Highlights Soundproofed Air conditioning Fridge TV Clothes dryer Ceiling fan Private bathroom Free bottled water - 164 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Economy Double Room ![Economy Double Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/2d322e70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room ### Highlights Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping In-room safe - Sleeps 4 - 1 Double Bed ### View all photos for Twin Room ![Twin Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/2fe24a2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping In-room safe - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Standard Twin Room ![Standard Twin Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/8cd5089f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping In-room safe - Sleeps 3 - 1 Single Bed and 1 Double Bed ### View all photos for Standard Double or Twin Room ![Standard Double or Twin Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/d784dab4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double or Twin Room ### Highlights Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping In-room safe - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/2c6dce2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Balcony Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room ![In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/d6306056.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Comfort Room ![In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/d6306056.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room ### Highlights Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/5ab16b98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Balcony Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/2832a1cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping - Sleeps 2 - 1 King Bed ### View all photos for Triple Room ![Triple Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/c553ee11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping In-room safe - Sleeps 4 - 2 Single Beds and 1 Double Bed ### View all photos for Superior Double Room ![Superior Double Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/9794c61f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping In-room safe - Sleeps 4 - 1 Double Bed and 1 Queen Bed ### View all photos for Deluxe Triple Room ![Deluxe Triple Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/28076769.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Balcony Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping - Sleeps 4 - 2 Single Beds and 1 Double Bed ### View all photos for Superior Triple Room ![Superior Triple Room | In-room safe, soundproofing](https://images.trvl-media.com/lodging/9000000/8430000/8422500/8422466/8a2057a3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Soundproofed Air conditioning TV Clothes dryer Private bathroom Free bottled water Daily housekeeping In-room safe - Sleeps 5 - 1 Single Bed, 1 Double Bed and 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FValladolid-Hotels-Hotel-Maria-De-La-Luz-By-Rotamundos.h8422466.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FValladolid-Hotels-Hotel-Maria-De-La-Luz-By-Rotamundos.h8422466.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69056%2C-88.20245&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FKLxBP_8PygCvMT-NeGR1wfKXcg=) Calle 42 No. 193, Centro, Valladolid, YUC, 97780 #### What's nearby - Cathedral of San Gervasio \- 2 min walk \- 0.1 miles - Valladolid Municipal Palace \- 3 min walk \- 0.2 miles - Casa de los Venados \- 3 min walk \- 0.2 miles - Calzada de los Frailes \- 5 min walk \- 0.3 miles - Cenote Zaci \- 8 min walk \- 0.5 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 108 min drive #### Restaurants - ‪Casona Valladolid - ‬3 min walk - ‪Mesón del Marqués - ‬1 min walk - ‪Hosteria Del Marques - ‬1 min walk - ‪Las Campanas - ‬1 min walk - ‪El Atrio del Mayab - ‬3 min walk ## About this property ### Hotel María de la Luz Hotel in the city centre At Hotel María de la Luz, you can look forward to a terrace, a garden and a bar. The on-site Mexican cuisine restaurant, El Castellano, offers breakfast, lunch and dinner. Free WiFi in public areas and a business centre are available to all guests. Additional perks include: - A seasonal outdoor pool and a children's pool - Luggage storage, concierge services and a banquet hall - A front desk safe, 1 meeting room and tour/ticket information - A 24-hour front desk Room features All 68 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as safes and sound-insulated walls. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - TVs with cable channels - Daily housekeeping and phones ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Limited on-site parking ### Food and drink - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - El Castellano ### Things to do - Children's pool - Seasonal outdoor pool ### Family friendly - Children's pool - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shampoo - Shower - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Free bottled water - Limited room service ### More - Air conditioning - Dryer - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 1:30 PM; check-in end time: 3 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hotel Maria Luz Valladolid Maria Luz Valladolid Hotel Maria Luz Hotel Maria de la Luz Hotel María de la Luz Hotel Hotel María de la Luz Valladolid Hotel María de la Luz By Rotamundos Hotel María de la Luz Hotel Valladolid ## Frequently asked questions ### Does Hotel María de la Luz have a pool? ### How much does it cost to stay at Hotel María de la Luz? ### Is Hotel María de la Luz pet-friendly? ### How much is parking at Hotel María de la Luz? ### What time is check-in at Hotel María de la Luz? ### What time is check-out at Hotel María de la Luz? ### Where is Hotel María de la Luz located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel María de la Luz Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 9.0 Location ### 8.0 Staff & service ### 7.8 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 120 8 - Good 159 6 - Okay 107 4 - Poor 30 2 - Terrible 21 ## Reviews ### 8/10 Good #### Maria 7 Nov 2025 Liked: Cleanliness, staff & service Very good location. Staff is very helpful. ##### Maria Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### DAVID 25 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Loved my stay here. ##### DAVID Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Annie 21 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities lovely stay! ##### Annie Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### SILVIA 29 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities A great place to stay. Quiet and family oriented. ##### SILVIA Stayed 2 nights in Mar 2024 ### 8/10 Good #### Donald 19 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located very close to all the action and sites in town. ##### Donald Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Anand 27 Sept 2022 Liked: Cleanliness, staff & service, property conditions & facilities Right in the heart of the central square makes it easy to access restaurants and perfect point for tour pick ups. ##### Anand Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Garry A 1 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel! Right across the street from the town square. ##### Garry A Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### pablo 27 Dec 2024 Liked: Cleanliness, staff & service, amenities For the price was ok but all night theres was a cat screaming ##### pablo Stayed 1 night in Dec 2024 ### 8/10 Good #### Michael 5 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good for a short stay. Overall, a good stay and value. Comfortable, great location, and a good restaurant and service. Its an old building whose rooms have renovated. The bathroom is cramped with the toilet wedged between the wall and sink table but no other complaints. Staff was good. Hotel was what I expected from a 3 star. ##### Michael Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Kevin William 9 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent spot in the heart of the city Perfect hotel for your visit. Rooms were comfortable, clean, and affordable. Location is beyond good. Right in the main square, easy walk to the cenote. Would definitely stay here again. Staff were friendly and hotel was safe and clean. The only one issue that could be a drawback, but wasn't a problem for me was there were only 8 parking spots. I had no problem getting one so for me it does not impact my view. ##### Kevin William Stayed 2 nights in Feb 2024 ### 4/10 Poor #### Maria 7 Jan 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This is likely 1 star hotel. Even though we were 2 we only have towels for 1, bathroom horrible only hot water, we couldn’t use the shower. The good things about the hotel are the rooftop bar and the location. ##### Maria ### 8/10 Good #### maurice 21 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities My wife and I have stayed in this hotel many times and always had good service but the thing we used to look forward to was the buffet breakfast that they no longer have ##### maurice Stayed 3 nights in Mar 2023 ### 4/10 Poor #### Daniel Jesús 12 Apr 2024 Liked: Staff & service Oo ##### Daniel Jesús Stayed 1 night in Apr 2024 ### 10/10 Excellent #### john 6 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All of the above. ##### john Stayed 4 nights in Jul 2024 ### 10/10 Excellent #### Katarina 20 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The inside dining area with the hanging lights and plants was especially beautiful. i would have liked a lounge chair to lie beside the pool. the pool area could have easily been made more 'welcoming' and i am sure more people would use it. it was refreshing, but not comfortable to lie on the cement after a dip. ##### Katarina Stayed 2 nights in Feb 2023 ### 4/10 Poor #### haley 13 Mar 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Dirty place Hotel had stains all over the sheets and left a weird film on my skin, like they had not been rinsed and were covered in (what I hope??) was detergent. The AC did not work very well at all. It was very hot all night even at the lowest setting. No shower curtain, towel bar or toilet roll holder so taking a shower soaks the entire bathroom. The acoustics were horrible, very loud from outside and the bar above plays horrible techno until very late. No parking on site like it states. The staff was very nice and the location in town was fantastic. ![](https://a.travel-assets.com/ugc/hotel-reviews/40C32365B115C10F15FFD3AC9BA46E86DF5743C41678675266162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D28EC5DF800B6B7253A05CAE5E740841E2F4EEA41678675275300.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### haley Stayed 1 night in Mar 2023 ### 2/10 Terrible #### Sonia 6 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful, and the location is the best, but rooms are horrible and poor. No isulation so I coul hear everything happening in the street. Broken and dirty curtains. Bed linen is very old and wasted, with yellow marks. The shower is old and there is no pressure also sometimes, cold or hot water doesn't work. Only 1 small towel per person and very old and wasted too. There is no feet towel, and the floor is slippery when wet in the bathroom. I had to ask for another toilet paper too as it is a cheap one that is gone in 1 night and we stayed 3 nights. No toilet brush.Very old and dirty. Poorly maintained rooms. Also the terrace with views is not part of the jotel, as it is a restaurant where one can visit if having dinner (no drinks only allowed). ##### Sonia Stayed 1 night in Nov 2024 ### 4/10 Poor #### Kari 10 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not a place to stay in future The front desk staff were not experienced. They wanted to give us a room on the main plaza the day of a busy festival with loud speakers and lots of traffic. The quieter room they gave us was very small with no room to get out of bed on one side and very tired linens. The shower did not work at all and the water did not heat up. The shower head was ancient and sprayed everywhere. The furniture was ancient. It was not worth half the price. The hotel's heyday must have been the early 70s. We complained on check out and they maintain that some rooms are renovated. I wouldn't take a chance.The Augustin Gusto restaurant in the downstairs area was very good so we ate well with friendly service but I would not book this place again. ##### Kari Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Sonia 6 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful, and the location is the best, but rooms are horrible and poor. No isulation so I coul hear everything happening in the street. Broken and dirty curtains. Bed linen is very old and wasted, with yellow marks. The shower is old and there is no pressure also sometimes, cold or hot water doesn't work. Only 1 small towel per person and very old and wasted too. There is no feet towel, and the floor is slippery when wet in the bathroom. I had to ask for another toilet paper too as it is a cheap one that is gone in 1 night and we stayed 3 nights. No toilet brush.Very old and dirty. Poorly maintained rooms. Also the terrace with views is not part of the jotel, as it is a restaurant where one can visit if having dinner (no drinks only allowed). Only good thing it has private parking. ##### Sonia Stayed 1 night in Nov 2024 ### 4/10 Poor #### Monica 17 Oct 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The location of this hotel is fabulous. However, the hotel itself is terrible. My room was decently clean. However, the bedsheets were so thin you could look through them and the towels actually had holes in them. There was broken towel bars in the bathroom. I’m not that picky so I did not make a big deal about these things however, my sister-in-law got a room that was very dirty. When she complained, they gave her another room that ended up having bedbugs in it. Luckily, she noticed them on time and was able to move rooms once again. Third time was a charm and they gave her an upgraded room with a view to the main plaza. The hotel is actually really nice but it’s too bad that the owners have chosen not to give it any maintenance or spend money on updating their supplies. I will NOT be staying here again and advise you to look elsewhere. There are much better options for cheaper. ##### Monica Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Julian 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities La habitación está totalmente limpia, un servicio increíble ![](https://a.travel-assets.com/ugc/hotel-reviews/dfcf7f07-7ccf-4436-b19d-f3cf8176228d-1765234863084.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julian Stayed 1 night in Dec 2025 ### 8/10 Good #### Iliana 4 Dec 2025 Liked: Cleanliness, staff & service, amenities Excelente ubicación. Personal muy amable y atento. Habitaciones basicas pero con lo necesario para pasar descansar. ##### Iliana Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Melissa 23 Nov 2025 Liked: Amenities Buen lugar y ubicación en el centro de Valladolid ##### Melissa Stayed 1 night in Nov 2025 ### 6/10 Okay #### Mariana 19 Nov 2025 Las habitaciones son un poco viejas y el cuarto no le entra mucha luz solar, además de que el aire no funciona a menos que subas un botón (que se le olvidó a la recepcionista decirme) y tuve que bajar a preguntar y después el control no servía y tuve que volver a bajar. Dentro de todo para u Está muy céntrico y de fácil acceso. ##### Mariana Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Guadalupe 19 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo esta cerca, restaurantes, farmacias, estacion ADO, transporte a chichen por 50 pesos, a unas cuadras de cenote zicen Muy seguro y tranquilo El personal del hotel muy amable y siempre nos ayudaron a encontrar lugares. ##### Guadalupe Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Luxury Akumal - 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