Title: Hotel Boutique La Casa Del Lago Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=111359487&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Boutique La Casa Del Lago Hotel in Tzintzuntzan with an indoor pool ## Photo gallery for Hotel Boutique La Casa Del Lago ![Design Quadruple Room | Free WiFi, bed sheets - Hotel Boutique La Casa Del Lago (Tzintzuntzan)](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/e4620baf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Studio Suite | Free WiFi, bed sheets - Hotel Boutique La Casa Del Lago (Tzintzuntzan)](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/9813240a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Boutique La Casa Del Lago (Tzintzuntzan)](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/0ca80761.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room | Free WiFi, bed sheets - Hotel Boutique La Casa Del Lago (Tzintzuntzan)](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/w1024h554x0y2-f8b165cc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Boutique La Casa Del Lago (Tzintzuntzan)](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/d1b815d1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Boutique La Casa Del Lago provides a garden and more. Stay connected with free in-room WiFi. ## Reviews 8.2 Very good ## Popular amenities - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 22 - Jan 23](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=111359487&PinnedHotelID=111359487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=111359487&PinnedHotelID=111359487&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 23 - Jan 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=111359487&PinnedHotelID=111359487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=111359487&PinnedHotelID=111359487&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=111359487&PinnedHotelID=111359487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=111359487&PinnedHotelID=111359487&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=111359487&PinnedHotelID=111359487&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=111359487&PinnedHotelID=111359487&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 10 of 10 rooms ### View all photos for Quadruple Room, Lake View ![Quadruple Room, Lake View | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/3131ae69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, Lake View ### Highlights Air conditioning Hairdryer Bathrobes Private bathroom - 431 sq ft - Sleeps 4 - 2 Queen Beds - Lake view ### View all photos for Design Studio Suite ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/347d1230.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Studio Suite ### Highlights Private pool Air conditioning Hairdryer Bathrobes Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed - Lake view ### View all photos for Design Quadruple Room ![Design Quadruple Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/6606b8f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Quadruple Room ### Highlights Air conditioning Hairdryer Bathrobes Private bathroom - 431 sq ft - Sleeps 4 - 2 Queen Beds - Mountain view ### View all photos for Deluxe Double Room ![Deluxe Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/aa163790.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Hairdryer Bathrobes Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Luxury Studio Suite ![Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/ac4c349e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio Suite ### Highlights Air conditioning Hairdryer Bathrobes Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Presidential Studio Suite ![Presidential Studio Suite | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/9264797f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Studio Suite ### Highlights Air conditioning Hairdryer Bathrobes Private bathroom - 592 sq ft - Sleeps 2 - 1 King Bed - Garden view ### View all photos for Superior Studio Suite ![Superior Studio Suite | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/f41cbaab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite ### Highlights Air conditioning Hairdryer Bathrobes Private bathroom - 431 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Classic Double Room ![Classic Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/20d748db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room ### Highlights Air conditioning Hairdryer Bathrobes Private bathroom - 237 sq ft - Sleeps 2 - 1 Double Bed - Mountain view ### View all photos for Design Double Room ![Design Double Room | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/0431b5f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Design Double Room ### Highlights Air conditioning Hairdryer Bathrobes Private bathroom - 323 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Studio ![Deluxe Studio | Free WiFi, bed sheets](https://images.trvl-media.com/lodging/112000000/111360000/111359500/111359487/c35466cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio ### Highlights Air conditioning Hairdryer Bathrobes Private bathroom - Sleeps 5 - 1 Double Bed, 1 King Bed and 1 Single Sofa Bed - Garden view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FTzintzuntzan-Hotels-Hotel-Boutique-La-Casa-Del-Lago.h111359487.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FTzintzuntzan-Hotels-Hotel-Boutique-La-Casa-Del-Lago.h111359487.Hotel-Information) ## About the area Tzintzuntzan is home to Hotel Boutique La Casa Del Lago. Franciscan Convent of Santa Ana Old Museum and Museo de Artes Populares are cultural highlights, and some of the area's landmarks include Nuestra Senora de la Salud Basilica and House of the Eleven Courtyards. [Visit our Tzintzuntzan travel guide](https://www.expedia.co.uk/Tzintzuntzan.dx6085356) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C19.60463%2C-101.63201&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Mv6wAcE6884_d9uHUS7tCtBxm4E=) Domicilio Conocido, Frente al Lago S/N, Tzintzuntzan, MICH, 58440 ### What's nearby - ![A small town in the state of Michoacán. The town is very different from others in the region. There's a small hill where you have a beautiful view on the town and the lake. ](https://images.trvl-media.com/place/10530/0a7497bc-26f4-461e-8f47-2f868511726e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza Vasco de Quiroga 33 min drive \- 15.3 miles - Franciscan Convent of Santa Ana Old Museum 16 min drive \- 5.5 miles - El Estribo 31 min drive \- 14.4 miles - Nuestra Senora de la Salud Basilica 32 min drive \- 15.1 miles - House of the Eleven Courtyards 33 min drive \- 15.3 miles ### Getting around - Uruapan, Michoacán (UPN-Licenciado y General Ignacio Lopez Rayon Intl.) 82 min drive ### Restaurants - Restaurant Doña Elvis 12 min drive - Super Tortas Patzcuaro 19 min drive - Restaurant Las Yacatas 12 min drive - Restaurant Huaruri - Las Camelinas 20 min drive ## About this property ### Hotel Boutique La Casa Del Lago Property highlights Hotel Boutique La Casa Del Lago provides a garden and more. Guests can connect to free in-room WiFi. Other perks include: - An indoor pool, along with pool umbrellas - Smoke-free property Room features All guest rooms at Hotel Boutique La Casa Del Lago include perks, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi. More conveniences in all rooms include: - Showers, hairdryers and shampoo ## Similar properties ![Royal Suite Ireri | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds](https://images.trvl-media.com/lodging/5000000/4150000/4149600/4149543/db6d7371.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Ucazanaztacua Tzintzuntzan - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 121 reviews £153 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=4149543&PinnedHotelID=4149543&HadPinnedHotel=true®ionId=-1&adults=2) ![Romantic Cabin, 1 King Bed, Terrace, Partial Lake View (Maria Luisa) | Lake view](https://images.trvl-media.com/lodging/17000000/16110000/16105100/16105012/b47f75ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandunga Cabañas Boutique Tzintzuntzan - Hot tub - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 91 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=16105012&PinnedHotelID=16105012&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/85000000/84330000/84321500/84321460/34f212be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Gloria de los Ángeles Tzintzuntzan - Pet-friendly - Parking included - Free Wi-Fi - Breakfast available 8.4 Very good 21 reviews £62 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=84321460&PinnedHotelID=84321460&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite, 1 King Bed | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4490000/4482900/4482885/44944116.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Porton Del Cielo Patzcuaro - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.2 Very good 77 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=4482885&PinnedHotelID=4482885&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 King Bed | Premium bedding, down duvets, in-room safe, individually decorated](https://images.trvl-media.com/lodging/1000000/910000/905000/904921/6d37722a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mansion Iturbe Patzcuaro Centro - Free Wi-Fi - Restaurant - Breakfast available - Business services 9.4 Exceptional 366 reviews £123 includes taxes & fees 30 Jan - 31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=904921&PinnedHotelID=904921&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/12000000/11810000/11802500/11802449/ef025c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa del Naranjo Patzcuaro Centro - Spa - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 173 reviews £152 includes taxes & fees 23 Jan - 24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=11802449&PinnedHotelID=11802449&HadPinnedHotel=true®ionId=-1&adults=2) ![Family House, Lake View | Living area](https://images.trvl-media.com/lodging/112000000/111250000/111249200/111249148/410f5110.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sandunga Lago Tzintzuntzan Tzintzuntzan - Pet-friendly - Free Wi-Fi - Outdoor space 9.0 Wonderful 13 reviews £36 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=111249148&PinnedHotelID=111249148&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/33000000/32650000/32643600/32643513/11a87482.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Encantada Patzcuaro Centro - Spa - Pet-friendly - Free Wi-Fi - Business services 9.6 Exceptional 193 reviews £76 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=32643513&PinnedHotelID=32643513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10030000/10021600/10021534/9fe838db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Mansion de los Sueños Patzcuaro Centro - Parking included - Free Wi-Fi - Laundry room - Room service 9.0 Wonderful 298 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=10021534&PinnedHotelID=10021534&HadPinnedHotel=true®ionId=-1&adults=2) ![3 restaurants, breakfast, lunch, brunch served; local cuisine ](https://images.trvl-media.com/lodging/3000000/2750000/2745300/2745235/a016087f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zirahuen Forest And Resort Salvador Escalante - Pet-friendly - Parking included - Restaurant - Games room 7.8 Good 77 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=2745235&PinnedHotelID=2745235&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking includes off-street options ### Things to do - Indoor pool ### Family friendly - Indoor pool ### Conveniences - Limited-hour front desk ### Outdoors - Garden - Pool umbrellas ### Accessibility - No lift ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Dressing gowns - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### More - Air conditioning ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of MXN 770 per pet, per night Welcoming dogs only 2 total (up to 12 kg per pet) Pets cannot be left unattended ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: MXN 770 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 9:00 AM to 9:00 PM ### Property is also known as La Casa Del Lago Tzintzuntzan Hotel Boutique La Casa Del Lago Hotel Hotel Boutique La Casa Del Lago Tzintzuntzan Hotel Boutique La Casa Del Lago Hotel Tzintzuntzan ## Frequently asked questions ### Does Hotel Boutique La Casa Del Lago have a pool? ### Is Hotel Boutique La Casa Del Lago pet-friendly? ### What time is check-in at Hotel Boutique La Casa Del Lago? ### What time is check-out at Hotel Boutique La Casa Del Lago? ### Where is Hotel Boutique La Casa Del Lago located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Boutique La Casa Del Lago Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.2 Amenities ### 9.6 Staff & service ### 9.8 Property conditions & facilities 10 - Excellent 9 8 - Good 2 6 - Okay 0 4 - Poor 1 2 - Terrible 2 ## Reviews ### 2/10 Terrible #### LUIS ALFONSO 31 Dec 2025 No llegué or e ##### LUIS ALFONSO Stayed 1 night in Dec 2025 ### 4/10 Poor #### Cristal 27 Dec 2025 Liked: Cleanliness, property conditions & facilities Unfortunately, our experience did not meet expectations. The staff was very unresponsive—after ordering room service, it never arrived. When booking a pontoon ride, we were initially quoted one price, but on the day of the excursion we were asked to pay more, which led us to cancel altogether. Mayra at the front desk was particularly dismissive and unhelpful when we raised concerns. While the hotel itself is nice, the food was overpriced and lacked authentic Mexican flavor. We stayed in the Four Islands room, which had a terrible, pungent sewer smell that made the stay uncomfortable. Overall, the property has potential, but the service and maintenance issues significantly impacted our experience. ##### Cristal Stayed 1 night in Dec 2025 ### 2/10 Terrible #### Joseph 5 Jan 2026 Pésima recepción, llegamos y aún no estaba la habitación, casi hasta las 6 de la tarde nos dieron nuestra habitación, solamente nos dieron largas, posteriormente no funcionaba una lámpara y no pudieron arreglarla, fuimos a comer al restaurante y la comida fría, les dijimos a los meseros que esta mala y solo la calentaron en el horno de microondas y también comentaron que el chef ya se había ido, cenamos a las 7:30 de la noche. De verdad una pésima estancia. ##### Joseph Stayed 1 night in Jan 2026 ### 10/10 Excellent #### José Angel 13 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar no solo es lindo, realmente el servicio que tienen es increíble. Se nota la calidez de cada persona, lo recomiendo ampliamente para relajarte. ##### José Angel Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Mauricio 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está increíble esta propiedad en el corazón del lago de Pátzcuaro ##### Mauricio Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Evelyn 29 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort El lugar es hermoso, pero la calidez y el servicio es excelente, todos fueron muy amables, recomiendo encarecidamente este lugar, la comida del restaurante también es muy rica, la única área de oportunidad sería la cocina que es bastante lento el servicio de preparación de los alimentos, pero de ahí en fuera todo perfecto. ##### Evelyn Stayed 2 nights in Sep 2025 ### 8/10 Good #### Gabriela 9 Sept 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Experiencia agridulce El hotel es hermoso, llevaba expectativas muy altas en cuanto a todo, tal vez por eso me quedé esperando un poco más. La atención del personal en general es buena, especialmente por la chica de recepción y algunos otros trabajadores. Pero hay algunos elementos de su equipo que hicieron de mi estancia un momento agridulce. Ya que desde nuestra llegada se notó un favoritismo por otros huéspedes de tez blanca y de mejor vestir que nosotros. Desde el lugar que se nos asignó para comer, hasta que para el desayuno tardaron en llevarnoslos casi una hora después de haberlo pedido, siendo que no había ningún otro comensal en el restaurant, más que mi esposo, mi hija y yo. Veíamos que pasaban con bandejas y bandejas de desayunos pero a nosotros no se nos atendía. Pedimos un café y lo llevaron 20min después y el resto de desayuno casi una hora después. El primer mesero que nos atendió no era para nada amable, le decíamos gracias y ni nos respondía, vaya! Parecía que estaba atendiendonos a fuerza. Después llegó otro chico y fue más amable. Tardan mucho en llevar la cuenta, al rededor de unos 15 minutos y sin haber más clientes, imagino que cuando haya más clientes se han de tardar muchísimo más. Por lo demás fue bueno, porque el hotel es precioso. Lástima que por unos cuantos trabajadores se quede un mal sabor de boca ![](https://a.travel-assets.com/ugc/hotel-reviews/6867a97f-1694-4531-ae10-a33b3863be18-1757457459710.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fab27c13-1e7a-4c8a-bf49-03306ed92a7f-1757457483979.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/15cf4622-adbc-4a8e-9341-5d20ac4b8fab-1757457484055.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gabriela Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nancy Estefany 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities El lugar está increíble, es precioso! La atención excelente, todo el personal es muy amable. Las camas deliciosas, hay copas en la habitación para que puedas traer tu vino tinto y tomarlo en la terraza, alberca, jardines... No conocía este lugar y definitivamente volveré. No había mas huéspedes por ser Lunes y el restaurante abría solo para nosotros y nos llevaban la comida a cualquier parte del hotel. El lugar es perfecto para descansar, super recomendado. ##### Nancy Estefany Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Gabriela 30 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendable. Un lugar ideal para disfrutar de diversas actividades, especialmente en la naturaleza, perfecto para relajarte en un entorno encantador. Muy recomendable por su excelente servicio y la atención siempre pendiente de lo que necesitas. ![](https://a.travel-assets.com/ugc/hotel-reviews/43c401fd-96e9-499d-92f0-eb03d407b6e9-1745987834072.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gabriela Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Rosy 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un lugar increíble, paz total, relajación, la habitación limpieza total, las amenidades increíbles, la cama y almohadas son las nubes literal, la atención por parte de todo el staf es muy reconfortante, la comida muy rica y precios accesibles, la vista es verdaderamente increíble, escogí este lugar para pasar mi cumpleaños al lado de mi pareja, seguro que volveremos. Gracias a Óscar por todas sus atenciones, es un anfitrión que hace mucho tiempo no me había tocado. Recomiendo totalmente este lugar. ##### Rosy Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Luis Armando 18 Sept 2025 ##### Luis Armando Stayed 1 night in Sep 2025 ### 8/10 Good #### Carlos H 16 Aug 2025 ##### Carlos H Stayed 1 night in Aug 2025 ### 10/10 Excellent #### CECILIA 23 Jun 2025 ##### CECILIA Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > > [Dreams Jade Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Jade-Resort-Spa-All-Inclusive.h2474091.Hotel-Information) > > [Grand Velas Los Cabos - All Inclusive](https://www.expedia.co.uk/Los-Cabos-Hotels-Grand-Velas-Los-Cabos-All-Inclusive.h15407425.Hotel-Information) > > [Dreams Sapphire Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Now-Sapphire-Riviera-Cancun.h866428.Hotel-Information) > > [Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive](https://www.expedia.co.uk/Puerto-Morelos-Hotels-Margaritaville-Island-Reserve-Riviera-Maya.h78784531.Hotel-Information) > > [Dreams Tulum Resort & Spa - 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