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Reviews of Mi Tulum

3.5 out of 5
Mi Tulum
Calle Sagitario Ote, Tulum, QROO

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 28 reviews" "
Rating 8 - Good. 4 out of 28 reviews" "
Rating 6 - Okay. 1 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

8.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

enrique, santa barbara

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, everything clean and new, definitely will come back.
Stayed 3 nights in Aug 2023

10/10 Excellent

Aniket

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic communication and constant advice through WhatsApp. Couldn't have been better!
Stayed 5 nights in Jul 2023

10/10 Excellent

Richard

Stayed 4 nights in Jun 2023

10/10 Excellent

Jesse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The managers were great with everything. The place was clean and well equipped. Comfortable bed, perhaps lower than im used to but thats not thier fault. It was coveniently located. It is on a bit of a back street. You can still hear traffic, since your probably sleeping with your window open. And there were some dogs that would bark at night across the street. Its also next to a yoga studio that can carry on a bit if there is an event. It is urben so those are tbings youll jist have to deal with. But the property was perfect. I had a jacuzzi and rooftop patio where a lot of time was spent.
Stayed 7 nights in Feb 2022
Response from Thanks on 8 Mar 2022
Thanks for your comments, we really appreciate them. You're welcome back anytime!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice 3bedroom with private bathrooms
Stayed 5 nights in Jul 2021
Response from Thanks on 11 Aug 2021
Thank you! You're welcome back anytime!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place was very nice with good working A/C. It was a short walk to the the best grocery store in the city, and right next to a nice little yoga studio. I would definitely stay at Mi Tulum again.
Stayed 4 nights in Jul 2021
Response from Thanks on 19 Jul 2021
Thanks for your comments, we really appreciate them. You're welcome back anytime!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is centrally located and is close to restaurants, groceries and pharmacy.
Stayed 2 nights in Jun 2021
Response from Thanks on 9 Jul 2021
Thanks for your comments. You're welcome back anytime!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Perfect location and amazing rooms
Stayed at mi tulum with my gf for a few nights and loved it. Communication was top teir. They reached out a day or so after we booked and welcomed us. We booked about 5 months in advance. We spoke again the day before travel and once we landed in cancun we talked up to tbe point of meeting for check in. Check in was smooth and easy. Tere showed us around the apartment and how to turn things off and on. (Spend the extra and get the top level room with the private pool) after a day of walking tulum we decide to ask for recommendations on bike rentals and they told a few spota that were great and didnt try to rip us off. The rooms were very clean and spacious. Ac worked almost too good. Woke up freezing a night or 2. Showers were clean. Pool was nice. Private off street parking for bikes, mopeds, and cars. Very happy with out stay and our host. I highly recommend you to stay here. If we return to tulum ill be staying here again.
Stayed 4 nights in May 2021
Response from Thanks on 10 May 2021
Thank you so much for your comments, we are glad you had a great time staying with us. You're welcome back anytime!!

10/10 Excellent

Carmen

Stayed 2 nights in Dec 2020
Response from Gracias on 27 Dec 2020
Muchas gracias por evaluarnos! Fue un placer recibirlos y los esperamos pronto!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Although there was no front desk, there was always someone we could reach via whatsapp if we needed anything (towels, toiletries, etc), & they were very friendly & accommodating! The condo/apt building was walking distance to the stores, car rental spots, & restaurants, & maybe around 15-30mins (depending on traffic flow) to the Tulum hotel zone. I thought it was the perfect spot to stay at!
Stayed 5 nights in Dec 2020
Response from Thanks on 9 Dec 2020
Thank you so much for your comments. It's good to know that you had a great time staying with us. You're welcome back anytime!

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Spacious, Comfortable, Well Situated
Huge apartment for the price, full kitchen (the chef knife gave me a blister when I was making Pico de Gallo, but I got to make Pico in Mexico. So... worth it), real uncomfortable couch, like I would sit on the ground, excellent shower, easy to check in late, close to a grocery store, conveniently placed between Centro, some of the better Cenotes and Playa Paraiso. Go to La Coquetta down the street for 10/10 guacamole and rad shrimp tacos.
Stayed 5 nights in Nov 2020
Response from Thanks on 29 Nov 2020
Thanks for your comments Michael. We're really happy to know that you spent a great time at out place. You're welcome back anytime!

8/10 Good

John

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2020
Response from Thanks on 15 Oct 2020
Thanks for your review, hope you had a great time at our apartments.

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2020
Response from Gracias on 12 Oct 2020
Gracias por tu evaluación, te esperamos pronto!

10/10 Excellent

MelanieSantos, New York, NY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at one of Mi Tulum's two-bedroom apartments with my husband, my baby, and my parents to celebrate my birthday and now I want to stay there every year and celebrate my birthday with them. I was iffy about staying with them due to the lack of reviews, but I am so glad I booked to stay with them. Vanessa and I were in communication from boarding the plane from NYC to our arrival in Cancun to check-in, and throughout our stay. Vanessa is amazing! She took care of us like family and the entire staff was very welcoming and super attentive to details. The apartment was SPOTLESS and they even offer room service daily although we didn't make use of it. There is a supermarket at walking distance which is super convenient if you want to make use of the spacious kitchen – they have everything you need to whip up a meal. The surrounding area is full of amazing restaurants and shopping. I can't wait to return. Thank you Mi Tulum! Los quiero mucho!
Stayed 6 nights in Jun 2019
Response from Thanks on 7 Aug 2019
Thank you so much for your comments Melanie, we really enjoyed having you and your family in our apartments. Mi Tulum is your home, you're welcome to come back anytime!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and close to everything! I stood here with 2 other friends for 3 nights and we really enjoyed ourselves here. There was 2 rooms in our apartment which had their own restroom, very convenient! The weather during our stay was a bit humid but the AC in our apartment worked excellent! Would definitely recommend.
Stayed 3 nights in Jun 2019
Response from Thanks on 27 Jun 2019
Thank you so much for your comments, we really appreciate it. You are totally welcome back, Mi Tulum is your home! :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the apartment so clean I like the location close to everything
Stayed 2 nights in Apr 2019
Response from Thanks on 11 Apr 2019
Thanks for your comments, We hope you can come back sometime.

10/10 Excellent

JESUS VEDA

Stayed 4 nights in Jan 2024

6/10 Okay

Lukas

Travelled with partner
Liked: Amenities
Die Unterkunft hat eine gute Lage, nahe beim Stadtzentrum und den Ruinen. Die Gastgeber sind sehr nett und man kann dort auch Fahrräder mieten. Bei der Sauberkeit gibt es jedoch noch Potential. So war noch Müll der Vorbewohner auf dem Boden oder Flecken auf der Bettdecke. In der ganzen Wohnung ist zudem ein starker Schimmelgeruch, was sehr unangenehm ist.

10/10 Excellent

CINTHYA CATALINA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Es grandiosa y súper acogedora, nos encantó a mi y mi familia, estuvimos súper cómodos y relajados, tiene todo lo necesario
Stayed 3 nights in Jul 2023

10/10 Excellent

Didier

Travelled with family
Liked: Cleanliness, room comfort
Vacances réussies avec des petits
Idéal pour une semaine en famille avec deux petits de 2 et 4 ans: la piscine était adaptée, la plage était à seulement 6 km, le supermarché au coin de la rue et l'appartement très confortable, avec tout en bon état à l'intérieur, les climatisations très efficaces, le réfrigérateur assez grand pour nous cinq.
Stayed 5 nights in May 2021
Response from Thanks on 7 Jun 2021
Thank you so much for your comments, Didier! We're glad you enjoyed your stay. You're welcome back anytime.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Muy funcional y todo lo que necesitas. Práctico y cómodo.
Stayed 5 nights in Nov 2020
Response from Gracias on 1 Dec 2020
¡Muchas gracias por sus comentarios! Qué gusto saber que pasaron una bonita estancia con nosotros. Vuelvan pronto.

10/10 Excellent

PRISCILA

Liked: Cleanliness, room comfort
Adorei
Apartamento muito bom. Conforme nas fotos. Tudo Novo. Tudo muito limpo. Adoramos e recomendamos.
Stayed 5 nights in Oct 2020
Response from Gracias on 19 Oct 2020
Muchas gracias por tus comentarios, que gusto saber que disfrutaron la estancia. Los esperamos pronto!

8/10 Good

Pontus

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Fräscht och bra läge
Modernt och fräscht, varmvattnet i ena badrummet funkade inte. Centralt läge på en ”vanlig” bakgata. Poolen sköttes inte särskilt bra, men den behövs inte heller. Trevlig service. Vårt dörrhandtag gick sönder och vi fick sova ett par nätter utan handtag och lås. Fick en vinflaska som kompensation. De har låst port och nattvakt.
Stayed 6 nights in Dec 2019
Response from faby on 9 Jan 2020
We are sorry about the inconveniences you had during your stay, we try to keep our properties well maintened but there some things that just take you unprepared. Hope to meet you again !

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from faby on 30 Oct 2019
Thank you for your ranking, it was a pleasure to have you as guests, welcome back anytime!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Belles installations et piscine. La réceptionniste est très gentille:-)
Stayed 4 nights in Mar 2019
Response from Gracias on 24 Mar 2019
Gracias por tus comentarios, esperamos que nos visites pronto. Mi Tulum es tu casa!

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Thanks on 3 Apr 2019
Thanks :) Hope you can visit us again sometime