Find Romantic Hotels in Sutton Hill

"Clean room, warm, great shower. Staff really helpful"

"Staff ant the reception are very friendly. "

"Excellent service"

"Could be more access friendly. Doors were a challenge if you have crutches or wheelchair. However, staff were very accommodating. The stay exceeded our expectations, we shall return."

"I booked a superior room for 2 nights with my wife. We arrived about 2.30pm and the room wasn’t ready. There was some confusion from the front desk about our later dinner reservation, the receptionist stated I didn’t have a booking and despite my assertions she didn’t really seem to believe that I had booked it months ago. She said it wasn’t recorded. She only relented when I showed her their messages to me confirming the booking. Anyway, awaiting the room we went to the bar. The staff in the bar were lovely and it was well priced for a hotel, the actual bar was a little cold. When we got into the room, I can’t say it was ‘superior’. It was a little small, cold and not well lit. There was no safe nor minibar/fridge something I would have expected for £162 per night. When I raised this at reception it wasn’t well received, the lady was polite and they did put in a room heater. Evening meal was lovely and again the staff in the bar, where we ate, were lovely and provided a great service. Breakfast on the first morning was a buffet affair and in the main was well cooked. On the second morning breakfast wasn’t as good, my wife had Eggs Benedict but the poached eggs were hard (as were mine) and the Hollandaise sauce was split, we never got the requested toast- poor show chef! The actual grounds at the hotel were beautiful and lovely to walk around the lake and close by canal. Altogether it was a nice stay but not as good as I’d expected. "

"this is our 3rd time here, and we have already booked to stay in a couple weeks time, excellent staff, who are friendly and approachable, Karl on reception is fantastic! lovely pool are, and great distance to the waterfront and shopping centre."

"Told on arrival no food as they said working on kitchen, dining room not open or any room service. Hotel isn't that close to other places either. Not even snacks or sandwiches or hot drinks other than those in the room. They could have provided a temporary provision. Instead told get a takeaway delivered and even delivery drivers took a long time given location. This hotel should not be trading as a 3 star hotel without any catering or any food. Room was cold also as heating on a timer so had to get hotel to provide a fan heater. Only one pillow on beds too low. All together a poor stay, shame as hotel so. Much potential and character. "

"Large room. Good shower. Food nice. Plenty of parking."

"Great value for money. Super comfy king size bed and very clean throughout."