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"Everyone was so helpful and friendly. Restaurant was excellent. We had breakfast and dinner in the main dining room (did not try the other restaurant with the tasting menu). Stayed with wife and son in connecting rooms. Rooms were well appointed and comfortable. "

"Very pleasant stay. "

"There is nowhere like the Shangri-La at The Shard. Every time we stay there we enjoy the fantastic hotel and the unequalled views over London from the hotel floors."

"Always a great stay hefe."

"Stayed for one night, which seemed shorter with a 4pm standard check-in time. But both the check-in and check-out experience were smooth. The interior of the hotel is nice, the room was nice, with a comfortable bed and good shower. Not too keen on the room keys, they're not credit card style, so a little bulkier than I'd have liked rather than something that fits in my wallet. Breakfast was great. A good self-service buffet selection with all the usual items (but only one working coffee...

"An amazing location, with staff that are professional and friendly. Five stars!!!"

"Absolutely fantastic. "

"This was my second trip to this property. I really enjoyed it but one disappointment, the room is advertised as sleeps 3 but the room didn’t sleep 3 without a rollaway bed. It was fine but just wish it had been advertised sleeps two as we would have booked differently. "