Search Residences in Sutton Coldfield

"Great reception staff. Warm and welcoming. Rooms clean."

"Rooms were clean . Food was yummy and lots of different options for breakfast. The staff were really friendly and welcoming - Even gave us the option if we wanted a room on the top floor or bottom. Close to the shopping centre and restaurants"

"Room was spotless and clean. I was cold the lady in reception gave us heater . Very friendly staff. Breakfast was food. And 2 day stay was good value for money"

"Welcoming staff, nice atmosphere. Rooms are nice and clean with everything you need and a comfortable bed. "

"Excellent stay as always - friendly welcoming staff from check in to check out - a perfect stay - thank you. "

"Excellent! Friendly, welcoming staff. Clean, quiet room. Great breakfast - plenty of choice and tasty. Excellent value for money! "

"Just what we would expect for a 4* hotel, clean, well decorated, friendly staff. The breakfast was good, but not amazing. The swimming pool and spa facilities were great, the gym was very well equipped. We had a lovely surprise when we came back to our room on the second day; it was my daughter’s birthday so I had brought decorations with me and the maid had made a 3 x story cake made out of towels, ribbons, flowers and pom poms. It was very special and so thoughtful. Thank you very much. "

"Lovely comfortable bed. Super clean and well maintained room. Richard the manager took great care of us all - fantastic customer service. Only negative is the lifts - not enough lifts for such a big hotel. "

"The staff on duty was pleasant, rooms very neat. The basic things needed was made available. I really enjoyed my stay. "