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Indoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.1 out of 5 Very good
326 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationBelfry Golf Club8 min drive
Popular LocationKingsbury Water Park10 min drive
Popular LocationDrayton Manor Theme Park17 min drive
AirportBirmingham (BHX)23 min drive
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  • Suite, 1 King Bed, Non Smoking, Jetted Tub

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Non Smoking, Jetted Tub
  • Comfort Room, 1 Single Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsComfort Room, 1 Single Bed, Non Smoking
  • Deluxe Room, 1 Double Bed, Non Smoking, View (Four Poster Bed)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Room, 1 Double Bed, Non Smoking, View (Four Poster Bed)
  • Comfort Room, 2 Single Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsComfort Room, 2 Single Beds, Non Smoking
  • Comfort Room, 1 Double Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsComfort Room, 1 Double Bed, Non Smoking
  • Superior Room, 2 Double Beds, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 2 Double Beds
    More detailsSuperior Room, 2 Double Beds, Non Smoking
  • Superior Room, 1 Double Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Room, 1 Double Bed, Non Smoking
  • Suite, 1 Double Bed, Non Smoking (Separate Lounge)

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, 1 Double Bed, Non Smoking (Separate Lounge)
  • Superior Room, 1 Double Bed, Non Smoking (Four Poster Bed)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Room, 1 Double Bed, Non Smoking (Four Poster Bed)
  • Superior Room, 2 Single Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds, Non Smoking

About this area

Sutton Coldfield

Located in Sutton Coldfield, Birmingham North Moor Hall Hotel, BW Premier Collection is in the city centre and next to a golf course. Thinktank Birmingham Science Museum and Birmingham Town Hall are cultural highlights, and some of the area's popular attractions include Drayton Manor Theme Park and Broad Street. National Sea Life Centre and StarCity are not to be missed. Spend some time exploring the area's activities, including golf lessons.
Visit our Sutton Coldfield travel guide
View in a map
Popular Location

What's nearby

  • Belfry Golf Club - 8 min drive
  • Kingsbury Water Park - 10 min drive
  • Villa Park - 16 min drive
  • Drayton Manor Theme Park - 17 min drive
  • StarCity - 25 min drive

Getting around

  • Sutton Coldfield Station - 5 min drive
  • AirportBirmingham (BHX) - 23 min drive

Restaurants

  • The Country Kitchen at Moor Hall Hotel & Spa - 5 min walk
  • Farmhouse Bistro - 11 min walk
  • Whitehouse Common Fish Bar - 3 min drive
  • Fox and Dogs - 3 min drive
  • B My Chip - 4 min drive

About this property

Birmingham North Moor Hall Hotel, BW Premier Collection

Eco-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 83 rooms offer free WiFi, 24-hour room service and flat-screen TVs with DVD players. Minibars, coffee/tea makers and hairdryers are among the other amenities available to guests.
Birmingham North Moor Hall Hotel, BW Premier Collection offers 83 forms of air-conditioned accommodation with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and hairdryers.

This Sutton Coldfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of We Care Clean (Best Western)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Electric car charging station

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 14.95 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Dry cleaning service
  • DVD player
  • Indoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Bathrobes
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel
Best Western Premier Moor Hall Sutton Coldfield
Best Western Premier Moor Hall
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
BW Premier Collection Moor Hall Hotel Sutton Coldfield
BW Premier Collection Moor Hall Hotel
BW Premier Collection Moor Hall Sutton Coldfield
BW Premier Collection Moor Hall
Birmingham North Moor Hall Hotel, BW Premier Collection Hotel
Moor Hall Hotel BW Premier Collection Sutton Coldfield
Moor Hall Hotel BW Premier Collection
Moor Hall BW Premier Collection Sutton Coldfield
Moor Hall BW Premier Collection

Frequently asked questions

Can I cancel my reservation for free at Birmingham North Moor Hall Hotel, BW Premier Collection and receive a full refund?
Yes, Birmingham North Moor Hall Hotel, BW Premier Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Birmingham North Moor Hall Hotel, BW Premier Collection cancellation policy on our site for more details about any exclusions or requirements.
Does Birmingham North Moor Hall Hotel, BW Premier Collection have a pool?
Yes, this property has an indoor pool.
Is Birmingham North Moor Hall Hotel, BW Premier Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Birmingham North Moor Hall Hotel, BW Premier Collection?
Self-parking is free at this property.
What time is check-in at Birmingham North Moor Hall Hotel, BW Premier Collection?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Birmingham North Moor Hall Hotel, BW Premier Collection?
Checkout is at 11 AM.
Where is Birmingham North Moor Hall Hotel, BW Premier Collection located?
Located in the heart of Sutton Coldfield, this spa hotel is 2.2 mi (3.6 km) from Sutton Park and within 6 miles (10 km) of Aston Wood Golf Club and Ash End House Children's Farm. Drayton Manor Theme Park and Villa Park are also within 9 miles (15 km).
4.1
Very good
5 - Excellent
130
4 - Good
121
3 - Okay
50
2 - Poor
16
1 - Terrible
9

4.2/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

3.9/5

Property conditions & facilities

2/5 Poor

Nice grounds came for anniversary as got married there dident get upgrade and room was not that clean open shower wash left in shower and went to put things in bathroom drawer and there was 2 jugs of cream gone off and a sandwich all very strange especially as deep cleaning is supposedly being done restaurant was closed so tried to book carvery that was full so had to sit in lounge bar with limited menu felt that our anniversary was ruined and would not stay again also tried to charge me for rooms again on check in as Expedia hadent paid but sorted in end
Stayed 1 night in Sep 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The grounds were beautiful. The staff were friendly and helpful. Considering we are in a pandemic I didn’t feel the room was quite as clean as it could be. The clock radio by the bed was dusty and there were some dark whiskers behind the taps in the sink. However everything else was good and the shower was incredibly powerful. Could have done with air conditioning in the room as it was very warm.
Stayed 5 nights in Aug 2020

2/5 Poor

Business traveller
Happy face iconLiked: Cleanliness, room comfort
Sad face IconDisliked: Staff & service
I only booked for pool sn it was shut sue to renovation so not happy at all
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly place to stay.
Our stay was for just one night it was a lovely hotel, the staff were pleasant and helpful. We had a relaxing time in the pool area. The food was nicely cooked and always fresh products. We would definitely stay here again.
Stayed 1 night in Mar 2020

4/5 Good

Stayed 1 night in Mar 2020

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