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Birmingham North Moor Hall Hotel, BW Premier Collection

Photo gallery for Birmingham North Moor Hall Hotel, BW Premier Collection

Featured image
Indoor pool
Indoor pool
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Overview of Birmingham North Moor Hall Hotel, BW Premier Collection

Birmingham North Moor Hall Hotel, BW Premier Collection

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Moor Hall Drive, Four Oaks, Sutton Coldfield, England, B75 6LN

Explore the area

  • Popular LocationSutton Park5 min drive
  • Popular LocationSutton Coldfield Mall6 min drive
  • Popular LocationAston Wood Golf Club9 min drive
  • AirportBirmingham (BHX)17 min drive

Choose dates to view prices

About this area

Sutton Coldfield

Located in Sutton Coldfield, Birmingham North Moor Hall Hotel, BW Premier Collection is in the city centre and next to a golf course. Broad Street and Bullring Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Drayton Manor Theme Park and StarCity. Looking to enjoy an event or a game? See what's going on at Arena Birmingham or Alexander Stadium. Spend some time exploring the area's activities, including golf lessons.

What's nearby

  • Sutton Park - 5 min drive
  • Sutton Coldfield Mall - 6 min drive
  • Pype Hayes Park Golf Course - 8 min drive
  • Aston Wood Golf Club - 9 min drive
  • Ash End House Children's Farm - 10 min drive

Restaurants

  • Farmhouse Bistro - 11 min walk
  • Whitehouse Common Fish Bar - 3 min drive
  • Bassetts Pole - 4 min drive
  • B My Chip - 4 min drive
  • Bashundora - 4 min drive

Getting around

  • Sutton Coldfield Station - 5 min drive
  • Birmingham Airport (BHX) - 17 min drive

About this property

Birmingham North Moor Hall Hotel, BW Premier Collection

Eco-friendly hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site. All 83 rooms offer free WiFi, 24-hour room service and flat-screen TVs with DVD players. Minibars, coffee makers and hairdryers are among the other amenities available to guests.
Birmingham North Moor Hall Hotel, BW Premier Collection offers 83 forms of air-conditioned accommodation with DVD players and minibars. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 7:00 AM–9:30 AM: GBP 14.95 per person
  • 2 restaurants and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • 18 holes of golf
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Indoor pool

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • DVD player
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Access to this property's leisure club (pool and fitness facility) is available by reservation only.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Premier Moor Hall Hotel Sutton Coldfield
Best Western Premier Moor Hall Hotel
Best Western Premier Moor Hall Sutton Coldfield
Best Western Premier Moor Hall
Best Western Sutton Coldfield
Sutton Coldfield Best Western
Best Western Premier Moor Hall Hotel And Spa
BW Premier Collection Moor Hall Hotel Sutton Coldfield
BW Premier Collection Moor Hall Hotel
BW Premier Collection Moor Hall Sutton Coldfield
BW Premier Collection Moor Hall
Birmingham North Moor Hall Hotel, BW Premier Collection Hotel
Moor Hall Hotel BW Premier Collection Sutton Coldfield
Moor Hall Hotel BW Premier Collection
Moor Hall BW Premier Collection Sutton Coldfield
Moor Hall BW Premier Collection

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 139 out of 361 reviews
5 - Excellent 39%
Rating 4 - Good. 133 out of 361 reviews
4 - Good 37%
Rating 3 - Okay. 57 out of 361 reviews
3 - Okay 16%
Rating 2 - Poor. 22 out of 361 reviews
2 - Poor 6%
Rating 1 - Terrible. 10 out of 361 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very appealing nicely decorated and welcoming
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good from room to food.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no fried bread for breakfast!
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant overnight stay
Stayed 1 night in Oct 2021

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff and grounds, tired decor
The staff were lovely but the room was old and needed decorating/refurbishment. Breakfast disappointing. The grounds were beautiful.
Stayed 1 night in Sep 2021