Search Hotels Near Sengokuhara Onsen, Hakone

"The TEN-YU was an exceptional experience. The staff recieve you as if you just arrived home. The whole ambience is of relaxation and de stressing. Enjoyed a fabulous aromatherapy massage at the onsite AnSpa, which was in the most serene location. The Tepanyaki dinner was something else!! Beautifully prepared starters and delicious cuts of the best Kobe beef. We were able to unwind immediately from a long trip and made it a stay i will never forget!!!"

"Great staff members and hotel is very clean. Wish there are more amenities such as gym, kids room and more private onsens. Love the stay and view, located in a great accessible location to the cable car and bus station. Lots of parking lot spots too. "

"The staff was friendly and the breakfast beautifully presented and delicious. The bed linens were old and there was a moldy smell in the main rooms. The toilet seat functions were intermittent and the heater was loud so that we had to turn it off. The property could use some updating."

"Dinner was OK, not the best. Loved everything else about the place. Breakfast was worth it. "

"Apartment was clean and fully equipped with all you need Massage chair was a nice addition Downside is inability for late check out, dryer function doesn’t dry enough resulting in repetitive runs and queries during the stay took many hours to be answered Parking was also away and not in front of property which was unexpected "

"First time staying with Rakuten. The check in process was a bit weird at first but overall very easy. You check in on a tablet in the room and then you connect to an operator who finalizes your check in. You get a PIN code to enter the room was… pretty easy. The unit was spotless. Very clean. Had everything you need in the kitchen. The onsen was nice. Only thing missing was a view. "

"Room and hot tub are ok. We are 3 people in one room, only two sets bedding, we need to setup the third one by ourselves! The food is not our favorite, both dinner and breakfast! "

"Everything Excellent"

"The room is clean, the staff is nice, the Onsen is excellent, the food is the best i ever have compared with other Onsen hotel"