Title: YuYu Hakone - Private Open Air Onsen Usage Guaranteed Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # YuYu Hakone - Private Open Air Onsen Usage Guaranteed Suburban ryokan in Hakone with free parking ![Hot springs](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/d0c139dd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/ad5040e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s play area – indoor](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/093c7e76.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Traditional Room, Multiple Beds, Non Smoking, Garden View | Garden view](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/80e91bc7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/f090842f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies YuYu Hakone offers a peaceful retreat near Lake Ashi with guaranteed private open-air onsen. Relax in the serene garden or explore the nearby nature reserve. Barbecue grills are available for outdoor dining. 8.6 Excellent ## Popular amenities - Breakfast available - Pet-friendly - Air conditioning - Parking included - Free WiFi £79 30 Oct - 31 Oct ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) ![Traditional Room, Multiple Beds, Non Smoking, Garden View | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/e78a61cb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, Multiple Beds, Non Smoking, Garden View 9.6 Exceptional 15 reviews ### Highlights Air conditioning Heating Separate bedroom Hairdryer Private bathroom Bidet Champagne service Wardrobe - 1 bedroom - Sleeps 4 - 4 Single Futons ![Family Room | 1 bedroom, free WiFi, bed sheets](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/aa7af708.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating Separate bedroom Hairdryer Private bathroom Bidet Champagne service Wardrobe - Sleeps 6 - 6 Single Futons ## You may also like Ad ![[D] 2 Queen Beds + Small raised space (Dog Friendly) / Max. 6 people, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 85 reviews £247 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hakone-Hotels-Rakuten-STAY-TERRACE-Hakone-Kowakudani.h109393638.Hotel-Information?chkin=2025-11-12&chkout=2025-11-13&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=9258be3b-c043-489f-86e6-8a5f31e81669&top_cur=GBP) Ad ![Separate bathtub and shower, spring water bathtub, rainfall showerhead](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101810000/101807800/101807754/921a4370_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### RakutenSTAY FUJIMITERRACE HakoneAshinoko Motohakone - Kitchen - Washer - Dryer - Parking included 9.6 Exceptional 259 reviews £332 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hakone-Hotels-RakutenSTAY-FUJIMITERRACE-HakoneAshinoko.h101807754.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=9258be3b-c043-489f-86e6-8a5f31e81669&top_cur=GBP) Ad ![Room amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70380000/70371700/70371655/a46a67b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Hakone Sengokuhara Sengokuhara - Kitchen - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 141 reviews £225 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Sengokuhara.h70371655.Hotel-Information?chkin=2025-11-5&chkout=2025-11-6&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=9258be3b-c043-489f-86e6-8a5f31e81669&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/48700/48627/5804cb59_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 703 reviews £259 11 Nov - 12 Nov [](https://www.expedia.co.uk/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information?chkin=2025-11-11&chkout=2025-11-12&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=9258be3b-c043-489f-86e6-8a5f31e81669&top_cur=GBP) Ad ![[A] {LOCA THE CLASS.} Room | Bathroom | Separate bathtub and shower, spring water bathtub, hair dryer](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115990000/115982300/115982272/387f2b97_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Hakone Togendai Motohakone - Kitchen - Free WiFi - Air conditioning - Laundry 8.6 Excellent 9 reviews £311 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Togendai.h115982272.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=9258be3b-c043-489f-86e6-8a5f31e81669&top_cur=GBP) Ad ![Superior Twin Room (3rd Floor) with Italian Dinner & Breakfast, Non-smoking | Bathroom | Separate bathtub and shower, spring water bathtub, designer toiletries](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19520000/19514900/19514870/6f5dfde9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hiramatsu Hotels & Resorts Sengokuhara Sengokuhara - Breakfast included - Spa - Parking included - Free WiFi 9.2 Wonderful 63 reviews £617 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hakone-Hotels-THE-HIRAMATSU-HOTELS-RESORTS-SENGOKUHARA.h19514870.Hotel-Information?chkin=2025-11-25&chkout=2025-11-26&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=9258be3b-c043-489f-86e6-8a5f31e81669&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-YuYu-Onsen-Ryokan-Hakone.h104862373.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-YuYu-Onsen-Ryokan-Hakone.h104862373.Hotel-Information) ## About the area Located in Motohakone, a neighbourhood in Hakone, YuYu Hakone - Private Open Air Onsen Usage Guaranteed is in the suburbs and in the mountains. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed. Relax and indulge in the area's hot springs, or seek out an adventure with hiking/biking trails nearby. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.24029%2C139.00449&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CeDRVV0jpN1DnSSG5qr5fYB8jbo=) Motohakone 159-22, Hakone, Kanagawa, 250-0522 ### What's nearby - Lake Ashi - 16 min walk - 0.9 miles - Hakone Ropeway - 4 min drive - 1.5 miles - Hakone Shrine - 7 min drive - 4.2 miles - Hakone Kowakien Yunessun - 8 min drive - 3.8 miles - Hakone Open Air Museum - 10 min drive - 4.1 miles ### Getting around - Hakone Gora Station - 10 min drive - Kowakidani Station - 10 min drive - Tokyo (HND-Haneda) - 120 min drive ### Restaurants - ‪大涌谷 駅食堂 - ‬5 min drive - ‪桃源台ビューレストラン - ‬3 min drive - ‪Lake SIde Grill - ‬7 min drive - ‪グランリヴィエール箱根 - ‬5 min drive - ‪CAFE TUNE - ‬7 min drive ## About this property ### YuYu Hakone - Private Open Air Onsen Usage Guaranteed Ryokan near Lake Ashi YuYu Hakone - Private Open Air Onsen Usage Guaranteed provides amenities, such as a garden and a playground. For some rest and relaxation, visit the outdoor private onsen or the outdoor private bath. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Japanese breakfast (surcharge), a nature reserve and barbecues - Luggage storage and multilingual staff Room features All guest rooms at YuYu Hakone - Private Open Air Onsen Usage Guaranteed include comforts, such as air conditioning, in addition to Other conveniences in all rooms include: - Highchairs, children's dinnerware and children's books - Bathrooms with bidets and hairdryers - Wardrobes/cupboards, heating and housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/a56ed6cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Gora - Pet-friendly - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 318 reviews £168 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/54000000/53930000/53924800/53924772/cf9000cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Shichifukuso Motohakone - 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31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - Daily Japanese breakfast available 7:00 AM to 10:00 AM for a fee: JPY 2,800 for adults and JPY 2,800 for children - Couples/private dining - Kaiseki meal ### Things to do - Playground ### Family friendly - Children's books - Children's dinnerware - Children's games - High chair - Playground ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of towels on request - Housekeeping (on request) - Multilingual staff - Proposal/romance packages ### Outdoors - Barbecue grill - Garden - In a nature reserve - In the mountains ### Spa - Private outdoor bath (no minerals) in communal space - Private outdoor onsen (mineral springs) in communal space - Yukata (Japanese robes) ### Accessibility - No lift ### More - Designated smoking areas (fines apply) - Genkan (entryway) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Hair dryer - Private bathroom - Slippers - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - Champagne service ### More - Air conditioning - Fusuma (room partition) - Geta (wooden sandals) - Heating - Tatami (woven mat) flooring - Tokonoma (alcove) ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before 10:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - midnight Front desk staffed during limited hours If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of JPY 3500 per pet (varies based on length of stay) Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for Japanese breakfast: from approximately JPY 2800 for adults and from JPY 2800 for children - Pet fee: JPY 3500 per pet (varies based on length of stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as YuYu Onsen Ryokan Hakone YuYu Hakone - Private Open Air Onsen Usage Guaranteed Ryokan YuYu Hakone - Private Open Air Onsen Usage Guaranteed Hakone ## Frequently asked questions ### Is YuYu Hakone - Private Open Air Onsen Usage Guaranteed pet-friendly? > Yes, pets are allowed at this property. There's a fee of JPY 3500 per pet, per night. Service animals are exempt from fees. ### How much does it cost to stay at YuYu Hakone - Private Open Air Onsen Usage Guaranteed? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at YuYu Hakone - Private Open Air Onsen Usage Guaranteed on 30 Oct 2025 start from £79.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hakone-Hotels-YuYu-Onsen-Ryokan-Hakone.h104862373.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at YuYu Hakone - Private Open Air Onsen Usage Guaranteed? > Self-parking is free at this property. ### What time is check-in at YuYu Hakone - Private Open Air Onsen Usage Guaranteed? > Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at YuYu Hakone - Private Open Air Onsen Usage Guaranteed? > Checkout is at 10:00 AM. ### Where is YuYu Hakone - Private Open Air Onsen Usage Guaranteed located? > Located in Motohakone, this ryokan is within a 15-minute walk of Sengokuhara Onsen and Hakone Visitor Center. Hakone Pirate Ship and Hakone Ropeway are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## YuYu Hakone - Private Open Air Onsen Usage Guaranteed Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 80 8 - Good 21 6 - Okay 24 4 - Poor 6 2 - Terrible 2 ### 10/10 Excellent #### DAVID 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hot spring and family friendly. ##### DAVID Stayed 1 night in Sep 2025 ### 8/10 Good #### Mark 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great spa....onsen. ##### Mark Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Carolina 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bedroom is exactly as shown in the pictures, and the staff are friendly. We had a great time as a family in the private onsen, and the Japanese breakfast was amazing. ##### Carolina Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Darwin 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great staff, great room, showers are a shared space ##### Darwin Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Anthony 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful. ##### Anthony Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jutta 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was amazing ##### Jutta Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Aparajita 29 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brilliant stay. The staff, Raven in particular went out of her way to make our stay delightful ##### Aparajita Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Matthew 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel to relax Really beautiful hotel. Very professional staff. ##### Matthew Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Eugene 9 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly ##### Eugene Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jordan 30 Sept 2025 Liked: Staff & service, amenities I was assisted many times by very friendly and helpful staff who helped bail me out of a couple of very challenging situations. I felt very comfortable and had my best ever sleep in my month long trip to Japan here at YuYu. I would come again! There was an odd smell in one of the rooms which pushed me to change rooms. But this is fixable and I was sleep deprived. Easy fix. Besides that I had a very peaceful stay. Thank you again! ##### Jordan Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### a 2 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities As of July 2025 the private onsen are BRAND NEW, the staff told me they just redid them . Do not different than the photos online, but still extremely comfortable. This place is excellent, the staff was very friendly and the room was spacious and so quiet. Very good value ##### a Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Ibi Sourou 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Peaceful ##### Ibi Sourou Stayed 2 nights in May 2025 ### 10/10 Excellent #### Celia Janet Gil 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a great ##### Celia Janet Gil Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Caroline 13 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was attentive, prompt, and kind. I stayed for four nights; one night I had forgotten to book a time slot for the onsen, and they still made sure I had one later in the evening. Above and beyond. Thanks! ##### Caroline Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Caleb 26 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing property, very quiet. Private natural onsen was amazing (book your time) ##### Caleb Stayed 1 night in Dec 2024 ### 10/10 Excellent #### James 22 Apr 2025 Amazing ##### James ### 10/10 Excellent #### Marketa 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelent staff, going above and beyond to help and provide everything guests need. Super friendly and approachable. The facility is on the bus line to the lake and to the topelines so it is very convenient as well. Plus private daily onsen. You cant beat that! ##### Marketa Stayed 2 nights in Apr 2025 ### 8/10 Good #### Verified traveller 6 Apr 2025 Liked: Cleanliness, staff & service Great remote hotel. Although, given it's location there is not much to do, and day trips would cost quite a lot of time in travel itself. The room and the service was great. The Onsen was really nice and easy to get access to by just reserving a time slot when you are checking in! The ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Benjamin 1 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend this hotel. We stayed two nights and booked 2 slots for our private hot spring bath. We want to comeback to Japan for this reason alone. Staff was extremely friendly and it was an awesome experience. ##### Benjamin Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Ernesto 4 May 2025 Liked: Cleanliness, staff & service, amenities The hotel Is un the middle of nowhere and the options to eat there was too expensive. the Onsen was amazing but one use of 50 minutes per day The room did not have bath o shower, only Toilet and sink ##### Ernesto Stayed 2 nights in Apr 2025 ### 6/10 Okay #### jack 3 May 2025 Disliked: Amenities Staffs would be trained more to provide professional services, overall experiences could be better if things are managed and operated better it is very loose right now could turn bad very easily. ##### jack Stayed 1 night in May 2025 ### 10/10 Excellent #### Shari 30 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing service! Very understanding and friendly staff. Love that I can book private usage of onsen. The area was beautiful and peaceful. ##### Shari Stayed 1 night in Oct 2024 ### 6/10 Okay #### Monika 27 Mar 2025 Disliked: Property conditions & facilities The property is hard to get to unless you have a car. The onsens.can.omly be reserved for 50 mins in the evening and while there is a restaurant, the options are very.lkmited. ##### Monika Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Anna Tidemandsen 4 Jan 2025 Liked: Staff & service, property conditions & facilities, room comfort #### Amazing service My sister and I had a terrible day of traveling, when we got to Yuyu Hakone Suna had saved the last onsen time for us. She was so kind and made sure we had everything we needed and made us feel very welcomed. Amazing service. ##### Anna Tidemandsen Stayed 1 night in Jan 2025 ### 8/10 Good #### Renee 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The water had a wierd smell, the onsen was boiling hot to the point where we couldn't tolerate it, and the food was not good. All 3 of us got food poisoning from the "traditional Japanese breakfast " they served ##### Renee Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hakone Pax Yoshino](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Pax-Yoshino.h8738351.Hotel-Information) > > [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > > [Fuji-Hakone Guest House](https://www.expedia.co.uk/Hakone-Hotels-Fuji-Hakone-Guest-House.h5217673.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.co.uk/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [InterContinental Yokohama Grand by IHG](https://www.expedia.co.uk/Yokohama-Hotels-InterContinental-Yokohama-Grand.h16149.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.co.uk/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Best Western Palace Hotel & Casino](https://www.expedia.co.uk/Douglas-Hotels-Best-Western-Palace-Hotel-Casino.h436265.Hotel-Information) > > [Nagomi no Yado Hanagokoro](https://www.expedia.co.uk/Hakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information) > > [Hotel The Knot Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-HOTEL-THE-KNOT-YOKOHAMA.h2948331.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Furaveri Maldives](https://www.expedia.co.uk/Furaveri-Hotels-Furaveri-Maldives-Stay-4-Nights-Or-MORE-From-01-May-To-31-Oct-2025.h12809109.Hotel-Information) > > [Benalmádena Palace - Hotel SPA & Apartments](https://www.expedia.co.uk/Benalmadena-Hotels-Benalmadena-Palace.h1423360.Hotel-Information) > > [Hotels in Tahiti](https://www.expedia.co.uk/Tahiti-Hotels.d180103.Travel-Guide-Hotels) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.co.uk/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [Aura Tachibana](https://www.expedia.co.uk/Hakone-Hotels-Aura-Tachibana.h9849627.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Hotel Zagakukan](https://www.expedia.co.uk/Hakone-Hotels-Hotel-ZAGAKUKAN.h42646068.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.co.uk/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Etrop Grange Hotel](https://www.expedia.co.uk/Manchester-Hotels-Etrop-Grange.h49116.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.co.uk/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Yokohama Royal Park](https://www.expedia.co.uk/Yokohama-Hotels-Yokohama-Royal-Park-Hotel.h15450.Hotel-Information) > > [Hotels near St. Mary's Isle of Scilly Terminal](https://www.expedia.co.uk/St-Marys-Isle-Of-Scilly-Terminal-Hotels.0-l553248635930533794-0.Travel-Guide-Filter-Hotels) > > [Hotels in Bergerac](https://www.expedia.co.uk/Bergerac-Hotels.d1106.Travel-Guide-Hotels) ### Activities > [Things to do in Bahrain](https://www.expedia.co.uk/Things-To-Do-In-Bahrain.d14.Travel-Guide-Activities) > > [Things to do in Stockholm](https://www.expedia.co.uk/Things-To-Do-In-Stockholm.d178311.Travel-Guide-Activities)