Title: Hotel Shiroyama Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Shiroyama Ryokan in Yugawara with restaurant and bar/lounge ![Front of property – evening/night](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/669bad5b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/e4f371ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/27686bbc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/02217f63.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/b11a5486.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Shiroyama sits on a scenic hill, offering guests a rejuvenating indoor mineral hot spring (onsen) experience. Visitors enjoy garden views, unwind in the cozy bar, and read complimentary newspapers. The hotel provides in-room WiFi and free parking for explorers. 8.6 Excellent ## Popular amenities - Bar - Housekeeping - Air conditioning - Parking included - Free WiFi - Restaurant £191 14 Dec - 15 Dec ## Room options ### Check availability for these dates Tonight [Nov 13 - Nov 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=9623257&PinnedHotelID=9623257&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=9623257&PinnedHotelID=9623257&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=9623257&PinnedHotelID=9623257&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=9623257&PinnedHotelID=9623257&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9623257&PinnedHotelID=9623257&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=9623257&PinnedHotelID=9623257&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9623257&PinnedHotelID=9623257&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=9623257&PinnedHotelID=9623257&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 11 of 11 rooms ![Run of House | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/70062394.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Run of House ### Highlights Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Private bathroom Bidet Daily housekeeping - Sleeps 5 - 5 Single Futons ![Japanese Style Room with Private Toilet, 10 Tatami-mats, Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/f467c877.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Private Toilet, 10 Tatami-mats, Smoking ### Highlights Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Private bathroom Bidet Daily housekeeping - Sleeps 5 - 5 Single Futons ![MOEGI, Japanese Style Room with Terrace and Shared Bathroom, 8 Tatami-mats, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/d558bac0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### MOEGI, Japanese Style Room with Terrace and Shared Bathroom, 8 Tatami-mats, Non Smoking ### Highlights Terrace Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Private bathroom Bidet - Sleeps 4 - 4 Single Futons ![RICAN, Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/a02e8766.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### RICAN, Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking ### Highlights Terrace Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Private bathroom Bidet - Sleeps 5 - 5 Single Futons ![Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/ecec603c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking 8.0 Very good 1 review ### Highlights Terrace Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Private bathroom Bidet - Sleeps 5 - 5 Single Futons ![SHINONOME, Twin Room with Private Bathroom, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/eaf96d2d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SHINONOME, Twin Room with Private Bathroom, Non Smoking ### Highlights Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Private bathroom Bidet Daily housekeeping - Sleeps 2 - 2 Single Beds ![KOTO, Japanese Style Room with Terrace and Open-air Bath, 10 Tatami-mats, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/bf1725e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KOTO, Japanese Style Room with Terrace and Open-air Bath, 10 Tatami-mats, Non Smoking ### Highlights Terrace Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Spring-water bath Bidet - Sleeps 5 - 5 Single Futons ![AI, Japanese Western Style Room with Open-air bath, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/d83d6463.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### AI, Japanese Western Style Room with Open-air bath, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Spring-water bath Bidet Separate bath and shower - Sleeps 5 - 5 Single Futons ![SHIKON, Japanese Western Style Twin Room with Open-air bath, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/4c7ac542.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SHIKON, Japanese Western Style Twin Room with Open-air bath, Non Smoking ### Highlights Air conditioning Free rollaway/extra beds Fridge TV Hairdryer Bidet Daily housekeeping In-room safe - 366 sq ft - Sleeps 3 - 2 Large Single Beds ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/3e5d1dec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NADESHIKO/ANZU, Japanese Western Style Room with Open-air bath, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Fridge TV Free extra futon mattress Hairdryer Bidet Daily housekeeping In-room safe - 469 sq ft - Sleeps 4 - 2 Large Single Beds ![MIZUASAGI, Special Japanese Western Style Room with Open-air bath, Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9630000/9623300/9623257/df7811bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### MIZUASAGI, Special Japanese Western Style Room with Open-air bath, Non Smoking ### Highlights Air conditioning Fridge TV Free extra futon mattress Hairdryer Bidet Daily housekeeping In-room safe - 621 sq ft - Sleeps 4 - 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-Shiroyama.h9623257.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-Shiroyama.h9623257.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.14600%2C139.10446&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=VQQwS9-4V_OlY53Gw5dfJ5WIzkE=) 207 Shirohori, Ashigarashimo-gun, Yugawara, Kanagawa, 259-0305 #### What's nearby - Manyo Park - 6 min drive - 2.0 miles - Atami Sun Beach - 10 min drive - 4.8 miles - MOA Museum of Art - 10 min drive - 4.4 miles - Heiwadori Shopping Street - 11 min drive - 4.6 miles - Kinomiya Shrine - 13 min drive - 5.6 miles #### Getting around - Yugawara Station - 3 min walk - Tokyo (HND-Haneda) - 100 min drive #### Restaurants - ‪みなとのキッチン - ‬3 min walk - ‪湯河原カフェ - ‬2 min walk - ‪BREAD & CIRCUS - ‬4 min walk - ‪ハンバーガーショップChaos - ‬1 min walk - ‪アメリカンクラブハウス 湯河原店 - ‬5 min walk ## About this property ### Hotel Shiroyama Ryokan near Atami Sun Beach Consider a stay at Hotel Shiroyama and take advantage of an indoor mineral hot spring (onsen), a garden and a bar. In addition to a restaurant, guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Hot springs on-site, a ballroom and free newspapers - A lift, a banquet hall and luggage storage Room features All guest rooms at Hotel Shiroyama feature perks, such as air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bidets, free toiletries and hairdryers - Fridges, children's slippers and daily housekeeping ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/17000000/16760000/16756300/16756216/a7ec526a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yugawara Mizunokaori Yugawara - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 90 reviews £85 25 Nov - 26 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-25&endDate=2025-11-26&selected=16756216&PinnedHotelID=16756216&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/10000000/9780000/9777200/9777147/74e527cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yunosato Sugina Yugawara - Parking included - Free WiFi - Air conditioning 8.4 Very good 89 reviews £128 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=9777147&PinnedHotelID=9777147&HadPinnedHotel=true®ionId=-1&adults=2) ![Design Triple Room | Bathroom | Combined shower/bathtub, hair dryer, bidet, towels](https://images.trvl-media.com/lodging/106000000/105780000/105772400/105772335/62617ed6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oyado Zuiyo Atami - 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Parking included - Free WiFi - Air conditioning - Business services 8.0 Very good 61 reviews £348 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4452338&PinnedHotelID=4452338&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9630000/9622200/9622144/b877e9f4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### New Welcity Yugawara Atami - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 96 reviews £150 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=9622144&PinnedHotelID=9622144&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16710000/16709100/16709033/8489b06f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Atami Korakuen Hotel Atami - Spa - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 361 reviews £149 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=16709033&PinnedHotelID=16709033&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Things to do - Hot springs ### Family friendly - In-room refrigerator ### Conveniences - Free newspapers in lobby - Guidebooks - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Spa - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Stair-free path to entrance - Well-lit path to entrance - Wheelchairs on site ### More - Ballroom - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Children's slippers - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Refrigerator - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 7 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 8 AM - 8 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hotel Shiroyama Yugawara Shiroyama Yugawara Hotel Shiroyama Ryokan Hotel Shiroyama Yugawara Hotel Shiroyama Ryokan Yugawara ## Frequently asked questions ### Is Hotel Shiroyama pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hotel Shiroyama? > As of 13 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Shiroyama on 14 Dec 2025 start from £190.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Shiroyama.h9623257.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Shiroyama? > Self-parking is free at this property. ### What time is check-in at Hotel Shiroyama? > Check-in start time: 2 PM; check-in end time: 7 PM. After-hours check-in is not available. ### What time is check-out at Hotel Shiroyama? > Checkout is at 10 AM. ### Where is Hotel Shiroyama located? > Situated near the beach, this ryokan is within 1 mile (2 km) of Yugawara Seaside Park, Yugawara Beach and Kimura Art Museum. Manyo Park and Yugawara Art Museum are also within 3 miles (5 km). Yugawara Station is only a 3-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Shiroyama Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 28 8 - Good 23 6 - Okay 8 4 - Poor 1 2 - Terrible 1 ### 8.2/10 Cleanliness ### 8.4/10 Staff & service ### 8.4/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 6/10 Okay #### Peter 20 Oct 2023 Liked: Cleanliness, amenities This accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 minute session and I would recommend it! There are a few things that were poor however. There was construction work ongoing during out stay which we were not told about either when we booked or at check-in. It seemed to only happen between 9am and 12 noon however it was very noisy and it did certainly make the stay less enjoyable (we had to leave during these times as it was so noisy). The hotel is very hard to get in contact with. They do not respond to Expedia messages and do not have an email. They only have a Japanese speaking phone number which proves a little difficult to communicate. Check-in isThis accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 min ##### Peter Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Masato 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お部屋は綺麗でベッドプラス和室タイプ➕露天付きで､とても良かったです。建物自体はそんなに新しくは無いのですが､館内はとても綺麗で､改装の質も良く､引き戸などはストッパーがしっかり効いていて､閉める際の音も静かでした。トイレも清潔&クリーン、洗面も二基並んでいて､家族は感動。ドライヤーやコテなどは､娘の大好きなメーカー品で､娘もご満悦。エアコンもとても強力で､37℃の外気温でもお部屋は快適。夕飯も部屋食で家族団欒を満喫出来て､夕食の内容も申し分無し。ただ若干量は多めで､残食を嫌う我が家はちょっとキツかったです。隣にコンビニ物あり､好みの飲みたい物も､気軽に調達が出来､氷のサービスも業務用製氷機から､頂けたので､全く不自由はありませんでした。 　今年は4ヶ所温泉に宿泊しましたが､このホテルはとても快適でした。 ##### Masato Stayed 1 night in Aug 2025 ### 10/10 Excellent #### MASAKO 18 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### GREAT EVERYTHING!!! We stayed here with elderly parents. It’s very close from the station and easy to find. The man (sorry I didn’t get his name) at check-in was extremely thorough in explaining everything and friendly yet professional. We had a private bath in our room, but mainly visited the main baths. I didn’t realize they had this “Radon onsen” which had many health benefits. The dinner was HUGE and amazing. The breakfast was just was good. The service was great, too. The coffee in the lobby was also great. WE WILL DEFINITELY RETURN!! Thank you so much for the wonderful stay :) ##### MASAKO Stayed 1 night in Jul 2024 ### 10/10 Excellent #### masako 15 May 2024 とても清潔でバリアフリーの部屋だったのでよかったです。 ##### masako Stayed 1 night in May 2024 ### 10/10 Excellent #### Sayuri 1 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities 施設は昭和レトロな部分とリフォームされた部分がありました。リフォームされた部分に泊まりました。車椅子の母もテーブルで食事ができ、露天風呂にもなんとか入ることもできましたので、満足でした。 ##### Sayuri Stayed 1 night in Mar 2024 ### 8/10 Good #### Verified traveller 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing Japanese food, traditional Japanese style hotel. ##### Verified traveller Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### シンペイ 25 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ちょっと外の部屋が響く(自分の部屋の音も漏れる)が、客室露天風呂は綺麗。ご飯は量も多く、他のクチコミにあったようなどんどん来るから冷める、みたいなものもあまり気にならなかった。 奥さんもまた湯河原に来ることがあれば再訪したいと大満足の様子。 ##### シンペイ Stayed 1 night in Aug 2023 ### 10/10 Excellent #### NOBUYOSHI 18 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 海岸から約5分！満腹・満足・ 家族旅行で利用させて頂きました。 総合的には高く評価できる宿です。 接客、サービス、要求対応はほぼ満点でした。 気になる点が2つ、庭園と駐車場です。 景色と一緒に写真映えする程、見晴らしはすごく良かったのですが、庭園のお手入れがイマイチでした。 せっかくの写真スポットなので、季節の花や一年樹等々あると良かったかなと思います。 駐車場は玄関先と半地下駐車場になります。 今回は半地下駐車場に停めましたが、少し苦労しました。 シエンタでギリギリでした。 軽自動車でも、車種によっては苦労するかもしれません。 無理せず、宿の方と要相談してみて下さい。 ##### NOBUYOSHI Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Verified traveller 31 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 今回は２回目。 フロがすばらしい。 夕食も良かったが，朝食もおいしかった。 ##### Verified traveller Stayed 1 night in Mar 2022 ### 10/10 Excellent #### Verified traveller 25 Jul 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 客室は露天風呂付きでした。綺麗でよかったのですが、エアコンの効きがよくありませんでした。 宿の方に、扇風機が欲しいとお願いすると、すぐに用意していただけました。扇風機のおかげで、涼しく寝る事ができました。また、フロントの方もとても親切で、観光の相談に快く対応していただけました。 ##### Verified traveller Stayed 2 nights in Jul 2021 ### 6/10 Okay #### Verified traveller 11 Jun 2021 値段相応です。なにか特別な良い点があるわけではありませんが、ここが悪いというような点もありません。 ##### Verified traveller Stayed 1 night in Jun 2021 ### 10/10 Excellent #### takahiro 11 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### お風呂が5つあるので風呂好きにはオススメ お風呂が5つあるのは良かった。それぞれの湯の温度が違って楽しめた。 料理も美味しかった。 壁が薄いのか廊下で騒ぐ子供の声が少し嫌でした ![](https://a.travel-assets.com/ugc/hotel-reviews/FC4812AB34BFE1D31385EE8BD63F194357D22FEB1620713211868.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58430FB844076CE761DBA969844E047C3422E7E01620713218557.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3498DC3819DBEF0DBE407DB9E79BAA7294002F4A1620713223768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### takahiro Stayed 1 night in May 2021 ### 10/10 Excellent #### Wei-Chun 22 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### とても心地の良い、優しいお宿でした。 家族旅行で利用させていただきました。到着からチェックアウトまで終始、素晴らしいサービスを受ける事ができました。部屋もキレイで、部屋食も温泉も、最高でした！ぜひ、再訪したいと思います。お世話になりました！ ##### Wei-Chun Stayed 1 night in Aug 2020 ### 10/10 Excellent #### Verified traveller 9 Jun 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 近所にファミリーレストランがありましたね。目の前に干物のお店もあり、便利です。それから大浴場は四種類あって、更に個別洗い場所が出来て、いいねと思います。 ##### Verified traveller Stayed 1 night in Jun 2020 ### 8/10 Good #### Verified traveller 16 Feb 2020 Liked: Staff & service, room comfort 大浴場はリニューアルされていて綺麗。 和室はタバコのにおいがしみついている。 ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 6 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 良い旅館です★★★ スタッフの方々がとても親切で安心して滞在出来ました。 ##### Verified traveller Stayed 1 night in Jul 2019 ### 6/10 Okay #### Verified traveller 6 Aug 2019 #### 大風呂は良いです。 フロントの方がとてもよく対応してくれました。部屋は古いが掃除は綺麗にしてあった。大風呂は新しくてとても気持ち良かったです。ただ、小さくても良いので部屋にシャワーがあったら良かったのと、布団がかなり消耗していて、敷布団が薄く起きたら身体が痛かった… ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### NATSUMI 19 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ご飯はボリュームがあり、とても美味しかったです。周辺に観光地は少ないですが温泉はとても綺麗で最高に気持ちよく快適な時間を過ごさせていただきました。 スタッフの方もとても丁寧で親切に接してくださいます。 湯河原に行く際はまたぜひ利用させていただきたいです。 ##### NATSUMI Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller 9 Jun 2019 Liked: Property conditions & facilities, room comfort #### 食事とお風呂が良い 食事とお風呂が特によかった。 ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### Jemmie 29 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Above and beyond service In here they treat you like a royalty, the staff @ the front desk spent so much time prepping us for a ryokan experience and helped us how to wear the kimonos the proper way. He also helped us to find the best sushi place for our kids (Japanese authentic one) set up our taxi ride to and from hotel and they even made the reservation for us. Not to mention they have the best hot baths and spa in-house. ##### Jemmie Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 14 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### NICE! 貸し切り露天風呂がNICE！入湯税込みの3000円くらいで45分貸し切りにできる。部屋にもシャワールームがあるので、大浴場が苦手な私には最適だった。スタッフの接客も良かった。真隣にローソンがあるのも最高。 ただ紺瑠璃とゆう部屋へ泊まったのだが、玄関が結構臭う、何かと思って臭いの元を探したらシャワールームの換気扇から臭ってた。換気扇止めるとなぜか臭いがなくなる…笑 お部屋は最近リフォームしたらしく、かなり綺麗だった。謎の悪臭以外で不満点は無く、良い宿泊体験をさせていただきました。 ##### Verified traveller Stayed 1 night in Feb 2019 ### 8/10 Good #### J, kobe, jp 12 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities チェックインから始まり食事の段どり、お布団を敷きに来るタイミングなどスムーズで滞在中は気持ちよくすごく事ができました。 お食事が夕食も朝食も美味しかったです。 のんびりするには良いかと思いますので次回は父を連れてきたいと思います。 ##### J Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Verified traveller 8 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 満足でした 部屋食、お風呂ととても満足でした。キッズルームもあり小さな子供を連れての旅行でしたが子供も退屈する事なく楽しく過ごせました！ ただ、敷布団が薄く感じて体が痛かったです… ##### Verified traveller Stayed 1 night in Feb 2019 ### 10/10 Excellent #### Verified traveller 29 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 今回半露天風呂付きのお部屋に泊まりました。お食事はお値段の割にそこまでで、フロントの方は気さくでしたが特にお部屋までのご案内がなくサービスのレベルが期待以下でした。 ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### 職人, 埼玉 26 Nov 2018 Liked: Staff & service, property conditions & facilities 駅に近くて便利でした。 ##### 職人 Stayed 1 night in Nov 2018 ## 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