Title: KANSUIRO Annex Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # KANSUIRO Annex A peaceful retreat in Tounosawa where travelers can soak in mineral hot springs while surrounded by natural beauty and tranquil waters ## Photo gallery for KANSUIRO Annex ![Hot springs - KANSUIRO Annex (Hakone)](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/b16bb0b1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![201 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace - KANSUIRO Annex (Hakone)](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/f120ddaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - KANSUIRO Annex (Hakone)](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/b4c361d4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - KANSUIRO Annex (Hakone)](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/92fb4fab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area - KANSUIRO Annex (Hakone)](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/b1dc9a13.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies KANSUIRO Annex offers an outdoor mineral hot spring and two indoor/outdoor hot springs for complete relaxation. The garden and terrace provide extra spaces to unwind, and free WiFi keeps everyone connected. The peaceful setting creates a genuinely rejuvenating atmosphere. ## Reviews 9.2 Wonderful ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping £189 26 Jan - 27 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 29 - Dec 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=44018889&PinnedHotelID=44018889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=44018889&PinnedHotelID=44018889&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=44018889&PinnedHotelID=44018889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=44018889&PinnedHotelID=44018889&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=44018889&PinnedHotelID=44018889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=44018889&PinnedHotelID=44018889&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=44018889&PinnedHotelID=44018889&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=44018889&PinnedHotelID=44018889&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for 101 Basic Twin Room, 2 Twin Beds, Non Smoking with Toilet, Ground Floor ![101 Basic Twin Room, 2 Twin Beds, Non Smoking with Toilet, Ground Floor | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/b55e68e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 101 Basic Twin Room, 2 Twin Beds, Non Smoking with Toilet, Ground Floor 9.0 Wonderful 4 reviews ### Highlights Individually furnished Air conditioning Mini-fridge LCD TV Blackout curtains Toilet with electronic bidet Hairdryer Electric kettle - 359 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for 201 Basic Twin Room, 2 Twin Beds, Non Smoking ![201 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/8ba49693.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 201 Basic Twin Room, 2 Twin Beds, Non Smoking 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Mini-fridge LCD TV Blackout curtains Hairdryer Electric kettle Free bottled water - 184 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for 202 Basic Twin Room, 2 Twin Beds, Non Smoking ![202 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/1d827866.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 202 Basic Twin Room, 2 Twin Beds, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Individually furnished Air conditioning Mini-fridge LCD TV Blackout curtains Hairdryer Electric kettle Free bottled water - 263 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for 203 Basic Twin Room, 2 Twin Beds, Non Smoking ![203 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/1ac8df51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 203 Basic Twin Room, 2 Twin Beds, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Individually furnished Air conditioning Mini-fridge LCD TV Blackout curtains Hairdryer Electric kettle Free bottled water - 236 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for 301 Basic Twin Room, 2 Twin Beds, Non Smoking ![301 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/7de801bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 301 Basic Twin Room, 2 Twin Beds, Non Smoking ### Highlights Individually furnished Air conditioning Mini-fridge LCD TV Blackout curtains Hairdryer Electric kettle Free bottled water - 223 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for 302 Basic Twin Room, 2 Twin Beds, Non Smoking ![302 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/66d73e89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 302 Basic Twin Room, 2 Twin Beds, Non Smoking ### Highlights Individually furnished Air conditioning Mini-fridge LCD TV Blackout curtains Hairdryer Electric kettle Free bottled water - 291 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for 303 Basic Twin Room, 2 Twin Beds, Non Smoking ![303 Basic Twin Room, 2 Twin Beds, Non Smoking | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/6f37ed35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 303 Basic Twin Room, 2 Twin Beds, Non Smoking ### Highlights Individually furnished Air conditioning Mini-fridge LCD TV Blackout curtains Hairdryer Electric kettle Free bottled water - 208 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for 304 Basic Twin Room, 2 Twin Beds with Toilet, Non Smoking ![304 Basic Twin Room, 2 Twin Beds with Toilet, Non Smoking | In-room safe, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/45000000/44020000/44018900/44018889/327a1895.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 304 Basic Twin Room, 2 Twin Beds with Toilet, Non Smoking ### Highlights Individually furnished Air conditioning Mini-fridge LCD TV Blackout curtains Toilet with electronic bidet Hairdryer Electric kettle - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-KANSUIROANNEX.h44018889.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-KANSUIROANNEX.h44018889.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23278%2C139.09343&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CzW4zgAF2gYVOnbQigSf1JuEDJY=) 88 Tonosawa, Hakone, Kanagawa, 250-0315 #### What's nearby - Fuji-Hakone-Izu National Park \- 1 min walk \- 0.0 miles - Hakone Toy Museum \- 9 min walk \- 0.5 miles - Key Hiraga Museum \- 9 min walk \- 0.5 miles - Tamadare Falls \- 16 min walk \- 0.9 miles - Gyokuren Shrine \- 18 min walk \- 1.0 mile #### Getting around - Kowakidani Station - 9 min drive - Hakone Yumoto Station - 13 min walk - Tokyo (HND-Haneda) - 86 min drive #### Restaurants - ‪囲炉裏茶寮八里 - ‬5 min walk - ‪はつ花そば 本店 - ‬10 min walk - ‪茶のちもと - ‬9 min walk - ‪山そば - ‬11 min walk - ‪ハイカラ中華 日清亭 - ‬10 min walk ## About this property ### KANSUIRO Annex Ryokan near Fuji-Hakone-Izu National Park Take advantage of an outdoor mineral hot spring (onsen), a terrace and a garden at KANSUIRO Annex. For some rest and relaxation, visit the 2 indoor/outdoor hot springs. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - A front desk safe, a water dispenser and smoke-free property Room features All rooms are individually furnished, and boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Shared bathrooms with showers and free toiletries - 32-inch LCD TVs with satellite channels - Mini fridges, video game consoles and electric kettles ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/22000000/21690000/21683200/21683182/76ec0be0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yusakaso Yumoto - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 83 reviews £140 22 Jan - 23 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=21683182&PinnedHotelID=21683182&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast and dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/16000000/15950000/15948000/15947998/797cddd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gorakan Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 151 reviews £178 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15947998&PinnedHotelID=15947998&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/98000000/97090000/97085400/97085329/1979a8aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Suisen Ohiradai - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 389 reviews £139 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9849627&PinnedHotelID=9849627&HadPinnedHotel=true®ionId=-1&adults=2) ![LCD TV](https://images.trvl-media.com/lodging/16000000/15810000/15802600/15802528/6189312c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yaeikan Yumoto - Spa - Free Wi-Fi - Air-conditioning - Housekeeping 8.8 Excellent 603 reviews £179 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=15802528&PinnedHotelID=15802528&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Tea service ### Things to do - 2 indoor/outdoor hot springs ### Conveniences - Limited-hour front desk - Safe at front desk - Water dispenser ### Guest services - Housekeeping (daily) ### Outdoors - Garden - In the mountains - Terrace ### Spa - 2 indoor/outdoor hot springs - Hot springs open from 4:00 PM - 9:00 PM - Hot springs water temperature - 42 ºC - Indoor hot spring - Outdoor hot spring - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shared bathroom - Shower - Slippers - Soap - Towels provided ### Entertainment - 32-inch LCD TV with satellite channels - Video game console ### Food and drink - Electric kettle - Free bottled water - Mini-fridge - Paper towels ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: 6:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 6:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds This property does not allow children ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Spa fee: JPY 150 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 4:00 PM to 9:00 PM Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as KANSUIROANNEX KANSUIRO Annex Ryokan KANSUIRO Annex Hakone KANSUIRO Annex Ryokan Hakone ## Frequently asked questions ### Is KANSUIRO Annex pet-friendly? ### How much does it cost to stay at KANSUIRO Annex? ### How much is parking at KANSUIRO Annex? ### What time is check-in at KANSUIRO Annex? ### What time is check-out at KANSUIRO Annex? ### Where is KANSUIRO Annex located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## KANSUIRO Annex Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 68 8 - Good 18 6 - Okay 8 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Joyce 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay overall from check in to check out! Really enjoyed the accommodations with such a beautiful and large room. Town with restaurants is close by within walking distance and the bus and train stops are very convenient! The open air onsen was lovely. Everything was comfortable and the staff was so kind! Was worried about the shared bathrooms but honestly that was so easy and also close enough to the rooms to not feel like a hassle at all. ![](https://a.travel-assets.com/ugc/hotel-reviews/b26c6168-935a-4219-9bd9-a6803ee5050d-1761297700957.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joyce Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Mona 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean. Spacious. Beautiful facility. Amazing amenities. Breakfast ok! ##### Mona Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Biju 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best onsens ##### Biju Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Shengsheng 22 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Perfect stay ##### Shengsheng Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Mary 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely phenomenal hotel. My stay at this traditional Japanese ryokan was an amazing experience. The rooms are beautiful, the staff are incredibly friendly and the insensitive were wonderful! I cannot recommend this place enough and I hope to be back someday! ##### Mary Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Elana 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service is amazing. Outdoor onsen was highlight. Simple rooms in a gorgeous setting. Nice breakfast. Would go again! ##### Elana Stayed 1 night in Apr 2025 ### 10/10 Excellent #### XIN TONG 11 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Get access to onsen of the main building, historical site with good maintenance, good service ##### XIN TONG Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Patrick 16 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice and traditional accomondation. Perfect hospitality ##### Patrick Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Emiliano 16 Oct 2023 Liked: Amenities Really liked the time passed, the hosts were really polite and I had a good rest ##### Emiliano Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Alyssa 3 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service and friendly staff! It was a relaxed and classy traditional stay. ##### Alyssa Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Tyler 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very lovely, room was spacious and beautiful. We accidentally put a hole in the shoji door and refused compensation. Absolutely lovely people. ##### Tyler Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Verified traveller 30 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Historical hotel but looks like brand new This hotel building is 400 years old and a histrionic building. However, this hotel completely renovated and looks like brand new and very clean. The staff is kind and helpful. There is a bus stop to Odawara & lake in front of this hotel and it is convenient and perfect for sightseeing. ##### Verified traveller Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Malcolm 25 Jun 2024 Loved this place a few rules go with it for an amazing experience . breakfast is awesome ##### Malcolm Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Anna 25 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay! Excellent place to stay in Hakone! Wonderful traditional Japanese room. Very spacious too. The staff were lovely and helpful and the free room amenities were excellent. I went into the female onsen late at night and it was beautiful and peacefully quiet. ##### Anna Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Teah 7 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Our stay couldn’t have been more wonderful. Our hostess was lovely. Breakfast was incredible. The room was beautiful. The onsen was relaxing. The location was the best, walkable to food but far away enough. Thank you. ##### Teah Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Eddie,GYUSEOP 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Open-air bath tub was great!! It was my best experience in my Japan trip. The staffs are very kind and polite. Also, the room that I stay was great too!! Breakfast was good!! One thing that I felt was not good is WiFi. It doesn’t work well in the room. Except that, Overall experiences were awesome!! ##### Eddie,GYUSEOP Stayed 1 night in Mar 2025 ### 8/10 Good #### Jennifer 7 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Annex is near a popular onsen, but the onsens at the annex are great too. It’s the 4th bus stop from center. The bus run every 15-30 mins. Taxi isn’t so expensive either. Our room was very spacious. I highly recommend this place c ##### Jennifer Stayed 2 nights in Oct 2024 ### 8/10 Good #### Xin 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful traditional wood building. Have access to the main building’s onsen. Very helpful staff. Room is super clean. Noise from the main street during night and early morning is not pleasant. Also the room has strong wood smell. ##### Xin Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Verified traveller 29 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional Kansuiro annex was amazing. Room and facilities were clean and nice. Forest,River and waterfall near the hotel are amazing. Their public onsen was very beautiful and quiet, I was alone all the time there. I will stay here again next time. Their staff was very polite and welcoming. Excellent work! ![](https://a.travel-assets.com/ugc/hotel-reviews/A0E4DAB3D8E9DCED5839D553CFA3D3CA54CABDAE1698573636594.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Oct 2023 ### 4/10 Poor #### Stephanie 26 Aug 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities So this is an old hotel. Definitely needs renovation. I stayed with my fiancé and if he wasn’t there I wouldn’t have stayed at that hotel. I felt unsafe due to limited things being around the hotel and there was no staff after 8pm. We had to time to the buses because they came every 30 minutes . The taxis were expensive and limited. The hotel is on a main road so it’s noisy. The hot springs are in another building so you have to walk there. We walked there around 8pm and encountered many bugs and a snake. It was not a direct path and there was limited lighting as well. Also the main village is about a 10 minute walk so not much to do by the hotel. They don’t have dinner either. ##### Stephanie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Founy 23 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A satisfying hot spring hotel with spacious rooms and a stunning 180-degree view. The hotel offers three types of hot springs: open-air, private, and public. I particularly enjoyed the open-air hot spring. The breakfast was delicious with thoughtful variations each day during my two-day stay. Additionally, the hotel is well-equipped with various skincare products, and complimentary coffee and juice. A hotel worth considering for couples and families! (Tip: Conveniently located next to a mountain bus stop for easy transportation.) ##### Founy ### 6/10 Okay #### Helen 17 Nov 2022 Convenient but no toilet inside the room ##### Helen Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Michael 2 Nov 2025 Liked: Cleanliness, amenities Charming old building, thoughtful staff, and relaxing onsens. We enjoyed our stay! ##### Michael Stayed 3 nights in Oct 2025 ### 6/10 Okay #### christophe 21 Sept 2025 Disliked: Staff & service, property conditions & facilities Breakfast was not good, they don’t even give you a coffee or a cup of tea with it. Overall it’s not horrible but it feels your existence is bothering the staff working there. ##### christophe Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Daniel 28 May 2025 Perfecto ##### Daniel Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.co.uk/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Yokohama Royal Park](https://www.expedia.co.uk/Yokohama-Hotels-Yokohama-Royal-Park-Hotel.h15450.Hotel-Information) > > [InterContinental Yokohama Grand by IHG](https://www.expedia.co.uk/Yokohama-Hotels-InterContinental-Yokohama-Grand.h16149.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.co.uk/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Fuji-Hakone Guest House](https://www.expedia.co.uk/Hakone-Hotels-Fuji-Hakone-Guest-House.h5217673.Hotel-Information) > > [Hotel The Knot Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-HOTEL-THE-KNOT-YOKOHAMA.h2948331.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.co.uk/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Nagomi no Yado Hanagokoro](https://www.expedia.co.uk/Hakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [5 Star Hotels in Dalaman](https://www.expedia.co.uk/5Star-Dalaman-Hotels.s50-0-d1031.Travel-Guide-Filter-Hotels) > > [Hotel Zagakukan](https://www.expedia.co.uk/Hakone-Hotels-Hotel-ZAGAKUKAN.h42646068.Hotel-Information) > > [Hotels in Victoria](https://www.expedia.co.uk/Victoria-London-Hotels.0-n800051-0.Travel-Guide-Filter-Hotels) > > [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > > [Aura Tachibana](https://www.expedia.co.uk/Hakone-Hotels-Aura-Tachibana.h9849627.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.co.uk/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [All-Inclusive Hotels in St. Vincent and the Grenadines](https://www.expedia.co.uk/Destinations-In-St-Vincent-And-The-Grenadines-All-Inclusive-Hotel.0-0-d169-tAllInclusiveHotel.Hotel-Filter-Destinations) ### Flights ### Packages > [Fiskardo Holidays](https://www.expedia.co.uk/Fiskardo.d6143043.Holidays-City-Breaks) > > [Khao Lak Holidays](https://www.expedia.co.uk/Khao-Lak.d6050457.Holidays-City-Breaks) ---