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Overview of Hilton Odawara Resort & Spa

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Room Amenity

Hilton Odawara Resort & Spa

4.5 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationOdawara Fishing Port8 min drive
    Popular LocationIshigakiyama Ichiya Castle Site12 min drive
    Popular LocationSounji Temple13 min drive

Choose dates to view prices

Japanese Western Suite

  • 732 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

Twin Junior Suite

5/5 guest room rating
  • 581 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Japanese Western Corner L

5/5 guest room rating
  • 635 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

Japanese Western Room

4.4/5 guest room rating
  • 581 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

Japanese Western Accessible

No guest room rating
  • 581 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

Premium Suite

  • 732 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Single Beds

Japanese Western Deluxe Room

4.7/5 guest room rating
  • 581 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

Hilton Corner Twin Room

4.7/5 guest room rating
  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Hilton, Superior Twin Room, Non Smoking

4.7/5 guest room rating
  • 291 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Single Beds

Hilton Twin Room

4.2/5 guest room rating
  • 291 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

About this area

Odawara

Located in Odawara, Hilton Odawara Resort & Spa is in the suburbs and by the ocean. The area's natural beauty can be seen at Lake Ashi and Atami Sun Beach, while Hakone Open Air Museum and Kanagawa Prefectural Museum of Natural History are cultural highlights. Travelling with kids? Consider Hakone Kowakien Yunessun and Museum of the Little Prince. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • Odawara Fishing Port - 8 min drive
  • Miyukinohama Beach - 9 min drive
  • Ishigakiyama Ichiya Castle Site - 12 min drive
  • Sounji Temple - 13 min drive
  • Odawara Castle - 18 min drive

Getting around

  • Hayakawa Station - 8 min drive
  • Kamonomiya Station - 17 min drive
  • Tokyo (NRT-Narita Intl.) - 115 min drive

Restaurants

  • Brasserie Flora — 1 min walk
  • The Lobby Lounge — 1 min walk
  • Odawara Fish center - 9 min drive
  • Okage-Cafe - 11 min drive
  • グリル木の実 - 11 min drive

About this property

Hilton Odawara Resort & Spa

Family-friendly Odawara resort in Nebukawa with full-service spa
Along with a full-service spa, this smoke-free resort has a restaurant and an indoor pool. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. All 163 rooms feature thoughtful touches such as pillow menus and slippers, along with conveniences such as fridges and electric kettles. WiFi and wired Internet are standard, as are flat-screen TVs with cable channels.
Hilton Odawara Resort & Spa offers 163 forms of air-conditioned accommodation with a safe and complimentary slippers. A pillow menu is available. Flat-screen televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. In-room wired and wireless Internet access is available for a surcharge. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, an indoor tennis court, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SEINA has 3 treatment rooms, including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (JPY 1000 per night), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free return train station shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 3250 for adults and JPY 1650 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 18 holes of golf
  • Arcade/games room
  • Bowling alley
  • Fitness centre
  • Full-service spa
  • Golf driving range
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Indoor tennis court
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Hot tub
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • In-room accessibility
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Desk
  • In-room massage
  • Local maps
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - noon
Late check-in subject to availability
Express check-in
Minimum check-in age - 20

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 3250 for adults and JPY 1650 for children (approximately)
  • Fee for in-room wireless Internet: JPY 1000 per night (rates may vary)
  • Fee for in-room wired Internet: JPY 1000 per night (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Odawara
Hilton Odawara Resort
Odawara Hilton
Hilton Odawara Hotel Odawara
Hilton Odawara Resort And Spa
Hilton Odawara Resort Spa
Hilton Odawara & Spa Odawara
Hilton Odawara Resort & Spa Resort
Hilton Odawara Resort & Spa Odawara
Hilton Odawara Resort & Spa Resort Odawara

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 196 out of 414 reviews
5 - Excellent 47%
Rating 4 - Good. 125 out of 414 reviews
4 - Good 30%
Rating 3 - Okay. 54 out of 414 reviews
3 - Okay 13%
Rating 2 - Poor. 29 out of 414 reviews
2 - Poor 7%
Rating 1 - Terrible. 10 out of 414 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ocean view is beautiful. Howevet, the shower water pressure in the room was too weak. If you want to use the tennis court, golf driving range or miniature golf you have to pay more; should be provided for free. The bottled water tasted more like tap water than mineral water. The long hallway on the 3F towards the onsen and public shower area needs better lighting and probably a rennovation. The quality of the breakfast and dinner was sub par. The mattress is nothing like the Hilton in NYC for example; its ok but not amazing.
Stayed 1 night in Apr 2021

5/5 Excellent

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect ! Good place for families too! I will go back again someday for sure !
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. It was very quiet. The room was very clean and spacious.
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pricey but totally worth it!
Many services were closed because of Covid but it didn't matter really. The pool was amazing and the onsen was a big plus. The room was very comfortable (half japanese tatami room) and large. Also so many activities around that you don't really need to go anywhere else. The restaurants and the night shop were expensive. Will come back when all the services are available.
Stayed 5 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020