Title: Hakone Kowakien TEN-YU Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Kowakien TEN-YU ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/5755b3f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/85f04755.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/893f1c5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Luxury VIP Access 9.6 ### Exceptional ### Tranquil escape with cascading waterfalls Stunning design and a serene garden with cascading waterfalls create a tranquil escape. Delight in the spacious onsens, fine dining, and generous snacks and drinks. ## Popular amenities - - - Bar - 24/7 front desk - Housekeeping - Parking included £406 9 Dec - 10 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 20 - Nov 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 21 - Nov 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 11 of 11 rooms ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/e4487975.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests) 9.6 Exceptional 59 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - 377 sq ft - Sleeps 4 - 2 Large Single Beds ![Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/9bcef35d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) 9.4 Exceptional 12 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - 377 sq ft - Sleeps 4 - 2 Large Single Beds ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/95d37a64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests) 9.6 Exceptional 13 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - 377 sq ft - Sleeps 4 - 2 Large Single Beds ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/95d37a64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests) 9.8 Exceptional 20 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - 377 sq ft - Sleeps 4 - 2 Large Single Beds ![Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1d24c63b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) 8.4 Very good 5 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - 377 sq ft - Sleeps 4 - 2 Large Single Beds ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/ebc5957e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm 8.6 Excellent 4 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - Sleeps 4 - 2 Large Single Beds ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/ebc5957e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm 9.0 Wonderful 2 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - Sleeps 4 - 2 Large Single Beds ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/a18f6914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - 377 sq ft - Sleeps 4 - 2 Large Single Beds ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/a18f6914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - Sleeps 4 - 2 Large Single Beds ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/w2880h2157x0y0-e40c2594.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - 377 sq ft - Sleeps 4 - 2 Large Single Beds ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/f5e675f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - Sleeps 4 - 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23857%2C139.04459&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7roYh4v_SuJ2KKCsbB9gBVhH_so=) 1297 Ninotaira, Hakone, Kanagawa, 250-0407 #### What's nearby - Hakone Kowakien Yunessun - 2 min walk - 0.1 miles - Okada Museum of Art - 4 min walk - 0.3 miles - Hakone Open Air Museum - 15 min walk - 0.8 miles - Hakone Gora Park - 18 min walk - 1.0 mile - Miyagino Hayakawa Breakwater Cherry Blossoms - 4 min drive - 1.5 miles #### Getting around - Hakone Miyanoshita Station - 3 min drive - Kowakidani Station - 15 min walk - Tokyo (HND-Haneda) - 84 min drive #### Restaurants - ‪箱根餃子センター - ‬17 min walk - ‪The Hakone Open-Air Museum Café - ‬2 min drive - ‪Gora Brewery And Grill - ‬3 min drive - ‪fontana - ‬2 min walk - ‪ダイニングはこね - ‬4 min walk ## About this property ### Hakone Kowakien TEN-YU Luxury ryokan near Hakone Kowakien Yunessun Located close to Okada Museum of Art and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a body treatment, a massage or a facial. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Free self-parking - Hot springs on-site, a lift and a 24-hour front desk - Luggage storage, a gift shop and free newspapers - Guest reviews say great things the breakfast, helpful staff and location Room features All 150 rooms include comforts such as Hot tubs and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Highchairs, baby baths and children's dinnerware - Spring water baths, bidets and free toiletries - 50-inch LCD TVs with digital channels - Wardrobes/cupboards, fridges and cots/infant beds ## Similar properties ![Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom) | Room amenity](https://images.trvl-media.com/lodging/11000000/10150000/10148000/10147953/63fd12da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Mikawaya Ryokan Kowakudani - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 230 reviews £235 9 Dec - 10 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=10147953&PinnedHotelID=10147953&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/d1496251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 898 reviews £225 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580221/4b50b0da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Hakone Resort and Spa Gora - Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 987 reviews £193 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=1580221&PinnedHotelID=1580221&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11760000/11755500/11755444/9d83b6cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Musashino Bekkan Miyanoshita - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 478 reviews £268 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=11755444&PinnedHotelID=11755444&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/a56ed6cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Gora - Pet-friendly - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 327 reviews £104 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/14000000/13240000/13231200/13231124/644ff97f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mizunoto Kowakudani - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 150 reviews £284 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=13231124&PinnedHotelID=13231124&HadPinnedHotel=true®ionId=-1&adults=2) ![Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/21000000/20150000/20147000/20146974/dc4cfda0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Airu Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 672 reviews £293 10 Dec - 11 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=20146974&PinnedHotelID=20146974&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/5eb4ad36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori Motohakone - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,320 reviews £207 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/48700/48627/128af695.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 724 reviews £253 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=48627&PinnedHotelID=48627&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/33996fa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews £138 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Geihinkan(Steak) - Kihinkan(sobakaiseki) ### Things to do - 2 indoor/outdoor hot springs - Sauna ### Family friendly - Baby bath - Children's dinnerware - Children's games - Children's toys - Cot (surcharge) - High chair - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Turndown service ### Outdoors - Garden - Terrace ### Spa - 2 indoor hot springs - 2 indoor/outdoor hot springs - 2 outdoor hot springs - Aromatherapy - Facials - Hot springs open from 5:00 AM - midnight - Massage - Public bath open from 5:00 AM - midnight - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Sign language-capable staff - Wheelchair accessibility ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - 50-inch LCD TV with digital channels ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for JPY 3300.0 per stay ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger. ### Optional extras - Crib (infant bed) fee: JPY 3300.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 5:00 AM to midnight Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hakone Kowakien TEN-YU Inn Kowakien TEN-YU Inn Kowakien TEN-YU Hakone Kowakien TEN YU Hakone Kowakien TEN YU Hakone Kowakien TEN-YU Ryokan Hakone Kowakien TEN-YU Hakone Hakone Kowakien TEN-YU Ryokan Hakone ## Frequently asked questions ### Is Hakone Kowakien TEN-YU pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at Hakone Kowakien TEN-YU? > As of 20 Nov 2025, prices found for a 1-night stay for 2 adults at Hakone Kowakien TEN-YU on 9 Dec 2025 start from £406.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hakone Kowakien TEN-YU? > Self-parking is free at this property. ### What time is check-in at Hakone Kowakien TEN-YU? > Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours. ### What time is check-out at Hakone Kowakien TEN-YU? > Checkout is at 11:00 AM. ### Where is Hakone Kowakien TEN-YU located? > Located in Ninohira, this luxury ryokan is within a 5-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Miyagino Hayakawa Breakwater Cherry Blossoms are also within 2 mi (3 km). Kowakidani Station is 15 minutes by foot and Hakone Gora Station is 22 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hakone Kowakien TEN-YU Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 1,418 8 - Good 193 6 - Okay 55 4 - Poor 20 2 - Terrible 25 ### 10/10 Excellent #### Julian 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Good breakfast, hot tub in room and friendly staff ##### Julian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Clarissa 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Had a very special stay here :) ##### Clarissa Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Karen 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an awesome hot spring resort with delicious dining. ##### Karen Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Adrian 15 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay ##### Adrian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Albee 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing room, great amenities, excellent staff, cleanliness, absolutely incredible experience. ![Amazing room](https://a.travel-assets.com/ugc/hotel-reviews/a8626f65-ecb7-4c92-8965-876ac7be250d-1762394600384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Great washroom](https://a.travel-assets.com/ugc/hotel-reviews/592a2ddb-2d23-420b-96b1-a33fee7ea412-1762394600895.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful welcome design](https://a.travel-assets.com/ugc/hotel-reviews/54e3e082-d20e-4de1-83f1-77c9866d3a0c-1762394601880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Best toilet ever](https://a.travel-assets.com/ugc/hotel-reviews/f499bfc4-6f7e-4428-8cc1-dec3ae8ecb45-1762394600167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Albee Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Janice 17 Nov 2025 Liked: Cleanliness, property conditions & facilities Great staff. Great buffet. Lovely onsen and amenities. Convenient underground tunnel to access family mart and Yunessun too. ![Their lovely garden](https://a.travel-assets.com/ugc/hotel-reviews/85ffb01a-fa67-4c8a-8ab5-042133527161-1763344164321.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Our room](https://a.travel-assets.com/ugc/hotel-reviews/04122dcd-d09e-4bce-b8b3-610ac2d950eb-1763344162679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Our private onsen](https://a.travel-assets.com/ugc/hotel-reviews/680bd878-b356-45a6-9005-1c92a19c0e66-1763344162472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Exterior pic](https://a.travel-assets.com/ugc/hotel-reviews/d4cb8159-9c1d-46e1-a767-77b84a194ce1-1763344162965.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janice Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Ira 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous onsen and dining! ##### Ira Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Montana 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities onsen, views, hospitality ##### Montana Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Selina 18 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service and an absolutely amazing property! Such a surreal experince, highly recommend! ##### Selina Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Adam 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel with amazing scenery. The room was clean and well designed. Buffet breakfast was amongst the best I've ever had at a hotel. ##### Adam Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Robert 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was excellent. The hotel was beautiful and the selection / quality of the buffet was great. Staff were very friendly and accommodating. Would recommend this hotel. ##### Robert Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jarrid 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful and serene, loved our stay here and wish it had been longer! ##### Jarrid Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Jasmine 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Onsens were phenomenal. Buffet had many options and the Japanese food was very tasty. ##### Jasmine Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Luke 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and modern, buffet was actually incredible, plenty of fun and free amenities. ##### Luke Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jonah 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities This place was so beautiful. We did not want to leave. The staff were so lovely and amazing. The buffet was 10/10. The view was amazing from the hotel. Very good location. Honestly can’t fault it, we would come back for sure. ![](https://a.travel-assets.com/ugc/hotel-reviews/8d4c3075-f35c-4e4b-8f9e-921c98ae7e45-1763438456442.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1415709d-a310-485f-bf3e-b422223752e8-1763438465829.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jonah Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Merilyn 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing stay ##### Merilyn Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Doug 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was the highlightvof our honeymoon, incredible service, food, and onsens. ##### Doug Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Blake 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views with amazing rooms. The onsen is great and overall the experience was very relaxing. ##### Blake Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Juhyun 14 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was clean and the staff were hospitable. The private and public onsen were nice. If you have a tattoo, they provide you with the cover up sticker so let them know ![](https://a.travel-assets.com/ugc/hotel-reviews/68cd5b17-7d90-4925-ae49-0c8bbdb3280e-1763125167260.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/87e59841-4120-4fa6-a381-62f03954ded8-1763125167820.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Free ice cream ](https://a.travel-assets.com/ugc/hotel-reviews/c6f78ffb-28dd-47cb-a02c-dd310e15ade2-1763125206582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Garden](https://a.travel-assets.com/ugc/hotel-reviews/35efaf56-c3f7-4991-ad4b-d2b8265a909a-1763125208543.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Juhyun Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Alexander 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Private hot tub / onsen was amazing. Definitely hot enough. And the view was amazing of the forest nearby. When i stayed it a different time, i had a view of the mountains which was also amazing. Great food options, endless snow crab legs for breakfast was a nice touch! ##### Alexander Stayed 2 nights in Oct 2025 ### 8/10 Good #### Loren 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay at the onsen was a nice and relaxing experience. The staff at the hotel was very friendly accommodating. ##### Loren Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Akhil 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The rooms were very spacious and the hot tub in the balcony with access to hot springs water was amazing. The food was amazing ##### Akhil Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Dawn 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the experience the view was heavenly! ##### Dawn Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Flora 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great experience. We were treated like royalty. ##### Flora Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Yoon min 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best experience I’ve had. Staff were friendly and proactive. Onsen was amazing. 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