Title: Hakone Kowakien TEN-YU Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16219270&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Kowakien TEN-YU Hakone retreat offers tranquility with hot springs to soothe muscles and attentive staff near the Okada Museum of Art. ## Photo gallery for Hakone Kowakien TEN-YU ![Reception - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/9cb1a8a4-1e5c-4722-a7e1-cf93caa20d17-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Hot springs - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout curtains, cots/infant beds, free WiFi - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/85f04755.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Suite with Open-air Onsen Bath, Non Smoking (Dinner starts at 5pm) | In-room safe, blackout curtains, cots/infant beds, free WiFi - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/893f1c5f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakone Kowakien TEN-YU offers a peaceful escape with an indoor mineral hot spring and two additional indoor hot springs. Guests can dine at Geihinkan steak restaurant, relax on the terrace or in the garden, and enjoy free WiFi and newspapers during their stay. VIP Access ## Reviews 9.6 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Bar £258 7 Jan - 8 Jan VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 5 - Jan 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 11 of 11 rooms ### View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/e4487975.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests) 9.6 Exceptional 59 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) ![Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/9bcef35d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) 9.4 Exceptional 12 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/95d37a64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests) 9.6 Exceptional 15 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/95d37a64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests) 9.8 Exceptional 21 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) ![Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1d24c63b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) 8.8 Excellent 6 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/ebc5957e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm 8.8 Excellent 5 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/ebc5957e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm 9.0 Wonderful 2 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - Sleeps 4 - 2 Large Single Beds ### View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/a18f6914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/a18f6914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - Sleeps 4 - 2 Large Single Beds ### View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/w2880h2157x0y0-e40c2594.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/f5e675f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Bidet Spring-water bath Hairdryer - 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Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 789 reviews £140 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hakone-Hotels-Hilton-Odawara-Resort-Spa.h1050228.Hotel-Information?chkin=2026-1-14&chkout=2026-1-15&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=03d16151-b993-4c94-935b-410cea18884d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23857%2C139.04459&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7roYh4v_SuJ2KKCsbB9gBVhH_so=) 1297 Ninotaira, Hakone, Kanagawa, 250-0407 #### What's nearby - Fuji-Hakone-Izu National Park \- 1 min walk \- 0.0 miles - Hakone Kowakien Yunessun \- 2 min walk \- 0.1 miles - Okada Museum of Art \- 4 min walk \- 0.3 miles - Hakone Open Air Museum \- 15 min walk \- 0.8 miles - Hakone Gora Park \- 18 min walk \- 1.0 mile #### Getting around - Hakone Miyanoshita Station - 3 min drive - Kowakidani Station - 15 min walk - Tokyo (HND-Haneda) - 84 min drive #### Restaurants - ‪The Hakone Open-Air Museum Café - ‬2 min drive - ‪箱根餃子センター - ‬17 min walk - ‪fontana - ‬2 min walk - ‪Gora Brewery And Grill - ‬3 min drive - ‪bar hotel 箱根香山 - ‬8 min walk ## About this property ### Hakone Kowakien TEN-YU Luxury ryokan near Hakone Kowakien Yunessun Located close to Okada Museum of Art and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a facial, a massage or a body treatment. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Free self-parking - Hot springs on-site, a gift shop and luggage storage - Concierge services, a 24-hour front desk and a lift - Guest reviews say great things about the breakfast, helpful staff and location Room features All 150 rooms include comforts such as Hot tubs and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Highchairs, baby baths and children's dinnerware - Spring water baths, bidets and free toiletries - 50-inch LCD TVs with digital channels - Wardrobes/cupboards, fridges and cots/infant beds ## Similar properties ![Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom) | Room amenity](https://images.trvl-media.com/lodging/11000000/10150000/10148000/10147953/63fd12da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Mikawaya Ryokan Kowakudani - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 255 reviews £228 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=10147953&PinnedHotelID=10147953&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/d1496251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 946 reviews £215 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11760000/11755500/11755444/9d83b6cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Musashino Bekkan Miyanoshita - Breakfast included - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 483 reviews £295 6 Jan - 7 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=11755444&PinnedHotelID=11755444&HadPinnedHotel=true®ionId=-1&adults=2) ![Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/21000000/20150000/20147000/20146974/dc4cfda0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Airu Yumoto - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 697 reviews £284 15 Jan - 16 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=20146974&PinnedHotelID=20146974&HadPinnedHotel=true®ionId=-1&adults=2) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1590000/1580300/1580221/4b50b0da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Hakone Resort and Spa Gora - Hot tub - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 998 reviews £217 13 Jan - 14 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1580221&PinnedHotelID=1580221&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/14000000/13240000/13231200/13231124/644ff97f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mizunoto Kowakudani - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 161 reviews £227 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=13231124&PinnedHotelID=13231124&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/a56ed6cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Gora - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 344 reviews £87 6 Jan - 7 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2880000/2875900/2875849/e3aacb8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ryuguden Motohakone - Spa - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 272 reviews £297 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=2875849&PinnedHotelID=2875849&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/5eb4ad36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori Motohakone - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,332 reviews £158 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/48700/48627/128af695.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 754 reviews £250 6 Jan - 7 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=48627&PinnedHotelID=48627&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Geihinkan(Steak) - Kihinkan(sobakaiseki) ### Things to do - 2 indoor/outdoor hot springs - Sauna ### Family friendly - Baby bath - Children's dinnerware - Children's games - Children's toys - Cot (surcharge) - High chair - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Turndown service ### Outdoors - Garden - Terrace ### Spa - 2 indoor hot springs - 2 indoor/outdoor hot springs - 2 outdoor hot springs - Aromatherapy - Facials - Hot springs open from 5:00 AM - midnight - Massage - Public bath open from 5:00 AM - midnight - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Sign language-capable staff - Wheelchair accessibility ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - 50-inch LCD TV with digital channels ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for JPY 3300.0 per stay ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger. ### Optional extras - Crib (infant bed) fee: JPY 3300.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 5:00 AM to midnight Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hakone Kowakien TEN-YU Inn Kowakien TEN-YU Inn Kowakien TEN-YU Hakone Kowakien TEN YU Hakone Kowakien TEN YU Hakone Kowakien TEN-YU Ryokan Hakone Kowakien TEN-YU Hakone Hakone Kowakien TEN-YU Ryokan Hakone ## Frequently asked questions ### Is Hakone Kowakien TEN-YU pet-friendly? ### How much does it cost to stay at Hakone Kowakien TEN-YU? ### How much is parking at Hakone Kowakien TEN-YU? ### What time is check-in at Hakone Kowakien TEN-YU? ### What time is check-out at Hakone Kowakien TEN-YU? ### Where is Hakone Kowakien TEN-YU located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hakone Kowakien TEN-YU Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 1,475 8 - Good 196 6 - Okay 56 4 - Poor 21 2 - Terrible 25 ## Reviews ### 10/10 Excellent #### Helen 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful resort and lovely staff that were kind and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/fe85cea9-f048-492b-baf7-7c9e0d217121-1767125170720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1bae1cf9-a55e-4881-8a02-e643be9bd515-1767125170623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Helen Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Guanghao 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities A new built and great hotel with lots of friendly staffs. ##### Guanghao Stayed 1 night in Dec 2025 ### 8/10 Good #### Jennifer 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room and hotel amenities were fantastic. ##### Jennifer Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Shannon 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful resort with great amenities. All staff were incredibly courteous and the buffet food was delicious. Would love to stay here again in the future. ##### Shannon Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Pik Wu Connie 13 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super nice and relaxing experience at the hotel. The food are amazing (day and night) ##### Pik Wu Connie Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Jose 6 Dec 2025 Liked: Cleanliness, property conditions & facilities Exceptional location, fantastic facilities and very helpful, polite and professional staff. ##### Jose Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ming 1 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean nice room, great service, very good shabu-shabu. A good two nights stay with yung kids who were happy playing in a hot spring water park in a cold winter. Easy use with Hakone Freepass to enjoy a full Hakone loop trip. ##### Ming Stayed 1 night in Dec 2025 ### 8/10 Good #### Charlene 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Charming and fun evening. Dinner was great and the breakfast buffet offered a variety of dishes to choose from ##### Charlene Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Julian 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Good breakfast, hot tub in room and friendly staff ##### Julian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rickey 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was great! Staff were very kind! Great hotel! Second time and definitely will stay again. Buffet also excellent, both dinner & breakfast. ##### Rickey Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Clarissa 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Had a very special stay here :) ##### Clarissa Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Jack 8 Dec 2025 Liked: Cleanliness, property conditions & facilities Clean room, very courteous staff. They help you with your luggage in and out of the stay ##### Jack Stayed 1 night in Dec 2025 ### 10/10 Excellent #### TAK CHIU 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room is very clean and the staff are very friendly and helpful ##### TAK CHIU Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Shuyang 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great room, beautiful building & location, amazing onsen experience, responsive & helpful staff. Buffet dinners & breakfasts were good. ##### Shuyang Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Karen 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an awesome hot spring resort with delicious dining. ##### Karen Stayed 1 night in Oct 2025 ### 6/10 Okay #### Farid 30 Dec 2025 Liked: Staff & service Disliked: Amenities Food was really not good and who dining area smelt of fish which was very off putting. Staff were all very friendly ##### Farid Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Graciano 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms and amenities are so clean and amazing. Staff are the most welcoming, friendly and hospitable. The dining- breakfast and dinner selections are great as well. Our second time going here and won’t be the last time. Highly recommended! ##### Graciano Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Adrian 15 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay ##### Adrian Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Fernando 19 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Fernando Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Ofir 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect hotel Great food and facilities Enjoyed our stay very much ##### Ofir Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Albee 6 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing room, great amenities, excellent staff, cleanliness, absolutely incredible experience. ![Amazing room](https://a.travel-assets.com/ugc/hotel-reviews/a8626f65-ecb7-4c92-8965-876ac7be250d-1762394600384.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Great washroom](https://a.travel-assets.com/ugc/hotel-reviews/592a2ddb-2d23-420b-96b1-a33fee7ea412-1762394600895.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beautiful welcome design](https://a.travel-assets.com/ugc/hotel-reviews/54e3e082-d20e-4de1-83f1-77c9866d3a0c-1762394601880.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Best toilet ever](https://a.travel-assets.com/ugc/hotel-reviews/f499bfc4-6f7e-4428-8cc1-dec3ae8ecb45-1762394600167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Albee Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Miao 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely wonderful stay at the hotel. The onsen experience is magical. The buffet is outstanding. The hotel also arranges for taxi service with pickup and drop off at the Shinkansen station, eliminating all stress about transit. I would consider staying here for a little longer next time. ![](https://a.travel-assets.com/ugc/hotel-reviews/17312d75-3e94-4855-a643-8e2f88a53bfc-1765532514831.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9e6a99a0-2564-4d81-af9e-7cdd14b3ae2d-1765532517996.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a038809b-4b26-4e57-96ff-ecfa8159003f-1765532518411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miao Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Chun Yin 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything’s is prefect ##### Chun Yin Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Ira 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous onsen and dining! ##### Ira Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Montana 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities onsen, views, hospitality ##### Montana Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Renaissance Barcelona Fira Hotel](https://www.expedia.co.uk/Barcelona-Hotels-Renaissance-Barcelona-Fira-Hotel.h5287000.Hotel-Information) > > [Nagomi no Yado Hanagokoro](https://www.expedia.co.uk/Hakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information) > > [Hotel The Knot Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-HOTEL-THE-KNOT-YOKOHAMA.h2948331.Hotel-Information) > > [Hotels in Olhos de Água](https://www.expedia.co.uk/Olhos-De-Agua-Hotels.d6057196.Travel-Guide-Hotels) > > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Apex City Quay Hotel & Spa](https://www.expedia.co.uk/Dundee-Hotels-Apex-City-Quay-Hotel-Spa.h897382.Hotel-Information) > > [Susukinohara Ichinoyu](https://www.expedia.co.uk/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.co.uk/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [Aura Tachibana](https://www.expedia.co.uk/Hakone-Hotels-Aura-Tachibana.h9849627.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Worcester Whitehouse](https://www.expedia.co.uk/Worcester-Hotels-Worcester-Whitehouse.h18498.Hotel-Information) > > [InterContinental Yokohama Grand by IHG](https://www.expedia.co.uk/Yokohama-Hotels-InterContinental-Yokohama-Grand.h16149.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Fuji-Hakone Guest House](https://www.expedia.co.uk/Hakone-Hotels-Fuji-Hakone-Guest-House.h5217673.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.co.uk/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Hotel Zagakukan](https://www.expedia.co.uk/Hakone-Hotels-Hotel-ZAGAKUKAN.h42646068.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.co.uk/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > > [Seashell Suites and Villas](https://www.expedia.co.uk/Candolim-Hotels-Seashell-Suites-And-Villas.h12778567.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.co.uk/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Hotels in London](https://www.expedia.co.uk/London-Hotels.d178279.Travel-Guide-Hotels) > > [Yokohama Royal Park](https://www.expedia.co.uk/Yokohama-Hotels-Yokohama-Royal-Park-Hotel.h15450.Hotel-Information) > > [Holiday Inn London - Whitechapel by IHG](https://www.expedia.co.uk/London-Hotels-Holiday-Inn-London-Whitechapel.h4760507.Hotel-Information) > > [Villa del Mar Hotel](https://www.expedia.co.uk/Benidorm-Hotels-Villa-Del-Mar-Hotel.h921046.Hotel-Information) ### Flights ---