Title: Hakone Kowakien TEN-YU Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Kowakien TEN-YU Hakone retreat offers tranquility with hot springs to soothe muscles and attentive staff near the Okada Museum of Art. ## Photo gallery for Hakone Kowakien TEN-YU ![Hot springs - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, blackout curtains, cots/infant beds, free WiFi - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/f4d02464.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/976eef96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Separate bathtub and shower, spring water bathtub, free toiletries - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/12455c52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/c14f1cbb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakone Kowakien TEN-YU offers a peaceful escape with an indoor mineral hot spring and two additional indoor hot springs. Guests can dine at Geihinkan steak restaurant, relax on the terrace or in the garden, and enjoy free WiFi and newspapers during their stay. ## Reviews 9.6 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Bar £311 4 Mar - 5 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Feb 19 - Feb 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 20 - Feb 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds Showing 11 of 11 rooms ### View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/e4487975.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests) 9.6 Exceptional 60 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Hairdryer Spring-water bath - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) ![Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/9bcef35d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) 9.4 Exceptional 12 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Hairdryer Spring-water bath - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/95d37a64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests) 9.6 Exceptional 15 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Hairdryer Spring-water bath - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/95d37a64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests) 9.8 Exceptional 21 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Hairdryer Spring-water bath - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) ![Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1d24c63b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) 8.6 Excellent 7 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/ebc5957e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm 8.8 Excellent 5 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/ebc5957e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm 9.4 Exceptional 3 reviews ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - Sleeps 4 - 2 Large Single Beds ### View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/a18f6914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Hairdryer Spring-water bath - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/a18f6914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking 8.0 Very good 1 review ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Hairdryer Spring-water bath - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/w2880h2157x0y0-e40c2594.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/f5e675f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner ### Highlights Private hot tub Air conditioning Fridge LCD TV Blackout curtains Hairdryer Spring-water bath Bidet - Sleeps 4 - 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) ## About the area Ninohira, a neighbourhood in Hakone, is home to Hakone Kowakien TEN-YU. Hakone Kowakien Yunessun and Hakone Ropeway are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Miyagino Hayakawa Breakwater Cherry Blossoms and Lake Ashi. Okada Museum of Art and Hakone Open Air Museum are two other places to visit that come recommended. Take some time off to enjoy the hot springs in the area, or get some fresh air with adventures like hiking/biking trails nearby. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23856%2C139.04456&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kDH24Z9Hwf58Dh_D9-PUFePzx9U=) 1297 Ninotaira, Hakone, Kanagawa, 250-0407 ### What's nearby - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 miles - ![Hakone Kowakien Yunessun featuring a waterpark and swimming](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 2 min walk \- 0.1 miles - ![Okada Museum of Art](https://images.trvl-media.com/place/553248621562274200/e657cd46-d037-4427-bc8e-b4a50564ebd5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Okada Museum of Art 4 min walk \- 0.3 miles - ![Hakone Open Air Museum which includes outdoor art, a fountain and street scenes](https://images.trvl-media.com/place/6202085/5798b208-c835-4f03-8a00-90826e318d4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Open Air Museum 15 min walk \- 0.8 miles - ![Hakone Gora Park showing a fountain](https://images.trvl-media.com/place/553248621563235364/b4f1a93e-f4e3-4565-a224-25d6156af173.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Gora Park 18 min walk \- 1.0 mile ### Getting around - Hakone Miyanoshita Station 3 min drive - Kowakidani Station 15 min walk - Tokyo (HND-Haneda) 132 min drive ### Restaurants - 箱根餃子センター 17 min walk - The Hakone Open-Air Museum Café 2 min drive - bar hotel 箱根香山 8 min walk - fontana 2 min walk - Gora Brewery And Grill 3 min drive ## About this property ### Hakone Kowakien TEN-YU Luxury ryokan near Hakone Kowakien Yunessun Located close to Okada Museum of Art and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in a body treatment, a massage or a facial. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Free self-parking - Hot springs on-site, luggage storage and concierge services - A lift, a gift shop and smoke-free property - Guest reviews say great things about the breakfast, helpful staff and location Room features All 150 rooms include comforts such as Hot tubs and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Highchairs, baby baths and children's dinnerware - Spring water baths, bidets and free toiletries - 50-inch LCD TVs with digital channels - Wardrobes/cupboards, fridges and cots/infant beds ## Similar properties ![Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/7f7b31bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 968 reviews £182 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/74af30df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori Motohakone - 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4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=90933883&PinnedHotelID=90933883&HadPinnedHotel=true®ionId=-1&adults=2) ![Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/11000000/10150000/10148000/10147953/8b74eadd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Mikawaya Ryokan Kowakudani - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 275 reviews £296 27 Feb - 28 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=10147953&PinnedHotelID=10147953&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/48700/48627/01820be8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 774 reviews £211 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=48627&PinnedHotelID=48627&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/12000000/11760000/11755500/11755444/2295d0e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Musashino Bekkan Miyanoshita - Breakfast included - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 487 reviews £319 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=11755444&PinnedHotelID=11755444&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/36000000/35610000/35602200/35602111/d2e5d71a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yutowa Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 731 reviews £180 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=35602111&PinnedHotelID=35602111&HadPinnedHotel=true®ionId=-1&adults=2) ![Main Building,Premier Deluxe Japanese Western Room with Private Open Air Bath, Non-Smoking | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/09320d3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,000 reviews £143 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/a8a2839a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suiun Gora - Spa - Parking included - Free Wi-Fi - Air-conditioning 9.6 Exceptional 182 reviews £320 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16219270,37610710,17821569,20146974,90933883) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Geihinkan(Steak) - Kihinkan(sobakaiseki) ### Things to do - 2 indoor/outdoor hot springs - Sauna ### Family friendly - Baby bath - Children's dinnerware - Children's games - Children's toys - Cot (surcharge) - High chair - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Turndown service ### Outdoors - Garden - Terrace ### Spa - 2 indoor hot springs - 2 indoor/outdoor hot springs - 2 outdoor hot springs - Aromatherapy - Facials - Hot springs open from 5:00 AM - midnight - Massage - Public bath open from 5:00 AM - midnight - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Sign language-capable staff - Wheelchair accessibility ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - 50-inch LCD TV with digital channels ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for JPY 3300.0 per stay ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger. ### Optional extras - Crib (infant bed) fee: JPY 3300.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 5:00 AM to midnight Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hakone Kowakien TEN-YU Inn Kowakien TEN-YU Inn Kowakien TEN-YU Hakone Kowakien TEN YU Hakone Kowakien TEN YU Hakone Kowakien TEN-YU Ryokan Hakone Kowakien TEN-YU Hakone Hakone Kowakien TEN-YU Ryokan Hakone ## Frequently asked questions ### Is Hakone Kowakien TEN-YU pet-friendly? ### How much does it cost to stay at Hakone Kowakien TEN-YU? ### How much is parking at Hakone Kowakien TEN-YU? ### What time is check-in at Hakone Kowakien TEN-YU? ### What time is check-out at Hakone Kowakien TEN-YU? ### Where is Hakone Kowakien TEN-YU located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hakone Kowakien TEN-YU Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 1,510 8 - Good 202 6 - Okay 57 4 - Poor 21 2 - Terrible 26 ## Reviews ### 10/10 Excellent #### Michael 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very relaxed environment with excellent accommodations, food, staff and wonderful hot baths. ##### Michael Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### yi 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities very nice place, friendly and very good view ##### yi Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Helen 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful resort and lovely staff that were kind and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/fe85cea9-f048-492b-baf7-7c9e0d217121-1767125170720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1bae1cf9-a55e-4881-8a02-e643be9bd515-1767125170623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Helen Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Anthony 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location , free parking , excellent staffs ! Dinner was also excellent! Wish the happy hour location is at the lounge not at the family pool area ! ##### Anthony Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### Guanghao 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities A new built and great hotel with lots of friendly staffs. ##### Guanghao Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Alvina 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Comfortable and clean room. Great amenities and food was amazing. I love we have an option of private onsen. ##### Alvina Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Curt 27 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great place! Super friendly, kind staff. Rooms were clean and comfortable. Great location high on the mountain. In room onsen was nice for a quick private soak. The forest and rooftop public onsen were lovely and uncrowded. Breakfast buffet was delicious. ![](https://a.travel-assets.com/ugc/hotel-reviews/d78aaffb-118b-4fde-8dfd-64ea3dec5eff-1769486523772.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cb0ff88f-a72e-4dcf-b175-aa257e256d7b-1769486527810.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Curt Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Jay 19 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is one of the best hotel experiences i have ever had. It is worth it to spend at least one night there. The dinning options were great and quality was superb. Highly recommend coming here to relax after being in the busy cities! ##### Jay Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Pik Wu Connie 13 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super nice and relaxing experience at the hotel. The food are amazing (day and night) ##### Pik Wu Connie Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Sandra 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was wonderful! The service was exceptional, the onset was amazing, food was soooo delicious, and hotel was very clean. LOVED everything! Can’t wait to go back. ![](https://a.travel-assets.com/ugc/hotel-reviews/39a4efdf-6870-45ea-abcd-db4aa702bcb0-1769163110428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0eef3fb6-250a-42b0-b655-fdc03eb64a16-1769163112948.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/871c7021-7334-4730-8059-7232d684abb6-1769163110582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/072103a1-078a-495a-a6d8-ff35708509bb-1769163112032.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jose 6 Dec 2025 Liked: Cleanliness, property conditions & facilities Exceptional location, fantastic facilities and very helpful, polite and professional staff. ##### Jose Stayed 1 night in Nov 2025 ### 10/10 Excellent #### isabelle 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good hotel ,my family enjoyed it. ##### isabelle Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Karen 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an awesome hot spring resort with delicious dining. ##### Karen Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Mathieu 14 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is absolutely phenomenal, we had a situation with my partner needing some medical care and the staff went above and beyond to care for her. Area is amazing, views are beautiful and the dinner and breakfast is stellar! 10/10 will be back! ##### Mathieu Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Darik 9 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful location, helpful staff, wonderful food ##### Darik Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Brian 10 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is beautiful, and the staff were amazing and customer focused. Really liked our first time using a public bath. Also, like the complementary ice cream. ##### Brian Stayed 1 night in Jan 2026 ### 8/10 Good #### Charlene 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Charming and fun evening. Dinner was great and the breakfast buffet offered a variety of dishes to choose from ##### Charlene Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Rickey 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was great! Staff were very kind! Great hotel! Second time and definitely will stay again. Buffet also excellent, both dinner & breakfast. ##### Rickey Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Ming 1 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean nice room, great service, very good shabu-shabu. A good two nights stay with yung kids who were happy playing in a hot spring water park in a cold winter. Easy use with Hakone Freepass to enjoy a full Hakone loop trip. ##### Ming Stayed 1 night in Dec 2025 ### 10/10 Excellent #### TAK CHIU 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room is very clean and the staff are very friendly and helpful ##### TAK CHIU Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Shuyang 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great room, beautiful building & location, amazing onsen experience, responsive & helpful staff. Buffet dinners & breakfasts were good. ##### Shuyang Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Jack 8 Dec 2025 Liked: Cleanliness, property conditions & facilities Clean room, very courteous staff. They help you with your luggage in and out of the stay ##### Jack Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Ira 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous onsen and dining! ##### Ira Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Graciano 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The rooms and amenities are so clean and amazing. Staff are the most welcoming, friendly and hospitable. The dining- breakfast and dinner selections are great as well. Our second time going here and won’t be the last time. Highly recommended! ##### Graciano Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### yoram 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Charming hotel, courteous service, comfortable and very clean rooms. ##### yoram Stayed 2 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > > [Senkyoro](https://www.expedia.co.uk/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > > [Mitsui Garden Hotel Yokohama MM Premier](https://www.expedia.co.uk/Yokohama-Hotels-Mitsui-Garden-Hotel-Yokohama-MM-Premier.h88919202.Hotel-Information) > > [Nazuna Hakone Miyanoshita](https://www.expedia.co.uk/Hakone-Hotels-Nazuna-Hakone-Miyanoshita.h113363093.Hotel-Information) > > [YuYu Hakone - Private Open Air Onsen Usage Guaranteed](https://www.expedia.co.uk/Hakone-Hotels-YuYu-Onsen-Ryokan-Hakone.h104862373.Hotel-Information) > > [Hotels with Parking in Dartmouth](https://www.expedia.co.uk/Dartmouth-Hotels-Hotel-With-Parking.0-0-d4621-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Yaeikan](https://www.expedia.co.uk/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > > [Hotel Okada](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Hotels with Pool in Bologna](https://www.expedia.co.uk/Bologna-Hotels-Hotels-With-Pool.0-0-d621-tHotelswithPool.Travel-Guide-Filter-Hotels) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.co.uk/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [RakutenSTAY FUJIMITERRACE HakoneAshinoko](https://www.expedia.co.uk/Hakone-Hotels-RakutenSTAY-FUJIMITERRACE-HakoneAshinoko.h101807754.Hotel-Information) > > [Hakonowa Hot spring inn](https://www.expedia.co.uk/Hakone-Hotels-Hakonowa-Hot-Spring-Inn.h59019193.Hotel-Information) > > [All-Inclusive Hotels in Saint Martin](https://www.expedia.co.uk/Destinations-In-Saint-Martin-All-Inclusive-Hotel.0-0-d6069955-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Gora Hanaogi Sounkaku](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaogi-Sounkaku.h24052876.Hotel-Information) > > [Hilton Pattaya](https://www.expedia.co.uk/Pattaya-Hotels-Hilton-Pattaya.h3909080.Hotel-Information) > > [Reve Adult Only](https://www.expedia.co.uk/Reve-Adult-Only.h42291424.Hotel-Information) > > [Hilton Odawara Resort & Spa](https://www.expedia.co.uk/Hakone-Hotels-Hilton-Odawara-Resort-Spa.h1050228.Hotel-Information) > > [Hakone Tokino Shizuku](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Tokino-Shizuku.h33329854.Hotel-Information) > > [The Prince Hakone Lake Ashinoko](https://www.expedia.co.uk/Hakone-Hotels-The-Prince-Hakone-Lake-Ashinoko.h1744081.Hotel-Information) > > [Ichinoyu Honkan](https://www.expedia.co.uk/Hakone-Hotels-Ichinoyu-Honkan.h11974575.Hotel-Information) > > [Spa Hotels in East Sussex](https://www.expedia.co.uk/Destinations-In-East-Sussex-Spa-Hotels.0-0-d6046200-tSpaHotels.Hotel-Filter-Destinations) > > [Lalaca](https://www.expedia.co.uk/Hakone-Hotels-Lalaca.h11471952.Hotel-Information) > > [Hatsuhana](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > > [Hotels in Yeadon](https://www.expedia.co.uk/Yeadon-Hotels.d6340733.Travel-Guide-Hotels) ### Flights > [Flights from Manchester (MAN) to Asmara (ASM)](https://www.expedia.co.uk/lp/flights/man/asm/manchester-to-asmara) > > [Flights from Schiphol (AMS) to Maia (OPO)](https://www.expedia.co.uk/lp/flights/ams/opo/amsterdam-to-porto) ### Cars ---