Title: Hakone Kowakien TEN-YU Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6128315&destination=Hakone%2C+Kanagawa+Prefecture%2C+Japan&selected=16219270&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Kowakien TEN-YU Hakone retreat offers tranquility with hot springs to soothe muscles and attentive staff near the Okada Museum of Art. ## Photo gallery for Hakone Kowakien TEN-YU ![Hot springs - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/976eef96.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, blackout curtains, cots/infant beds, free WiFi - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/f4d02464.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Separate bathtub and shower, spring water bathtub, free toiletries - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/12455c52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hakone Kowakien TEN-YU (Hakone)](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/c14f1cbb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakone Kowakien TEN-YU offers a peaceful escape with an indoor mineral hot spring and two additional indoor hot springs. Guests can dine at Geihinkan steak restaurant, relax on the terrace or in the garden, and enjoy free WiFi and newspapers during their stay. ## Reviews 9.6 Exceptional ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Bar £390 26 Apr - 27 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/e4487975.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Onsen Bath(Breakfast plan)(Futons are provided from 3rd guests) 9.6 Exceptional 60 reviews - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) ![Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/9bcef35d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Teppan Yaki Dinner at 5-6pm(Futons are provided from 3rd guests) 9.0 Wonderful 13 reviews - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/95d37a64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath with Buffet Dinner at 5pm (Futons are provided from 3rd guests) 9.6 Exceptional 15 reviews - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests) ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/95d37a64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath with Buffet Dinner at 7:30pm (Futons are provided from 3rd guests) 9.8 Exceptional 24 reviews - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) ![Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) | In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1d24c63b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shabu-shabu with Crab&Beef Dinner at 7pm-8pm& Buffet Breakfast(Futons are provided from 3rd guests) 8.6 Excellent 7 reviews - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/ebc5957e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 5-6pm 8.8 Excellent 5 reviews - Sleeps 4 - 2 Large Single Beds ### View all photos for Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/ebc5957e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room with Open-air Bath/Gorgeous Special Kaiseki Dinner "Yuzen" start at 7:30-8pm 9.4 Exceptional 3 reviews - Sleeps 4 - 2 Large Single Beds ### View all photos for Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/a18f6914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Kaiseki Dinner "Yuzen" at Kihinkan, start at 5-6pm Superior Room (Open-air Bath),Non Smoking - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/a18f6914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Kaiseki Dinner "Yuzen"at Kihinkan,start at 7:30-8pm Superior Room(Open-air Bath),Non Smoking 8.0 Very good 1 review - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/w2880h2157x0y0-e40c2594.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Geisha event on 26th of every month - Dinner at 17:00- Superior Room Japanese/Western Buffet dinner - 377 sq ft - Sleeps 4 - 2 Large Single Beds ### View all photos for Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner ![In-room safe, blackout curtains, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/f5e675f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Geisha event on 26th of every month - Dinner at 20:00- Superior Room Japanese/Western Buffet dinner - Sleeps 4 - 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) ## About the area Ninohira, a neighbourhood in Hakone, is home to Hakone Kowakien TEN-YU. Hakone Kowakien Yunessun and Hakone Ropeway are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Miyagino Hayakawa Breakwater Cherry Blossoms and Lake Ashi. Okada Museum of Art and Hakone Open Air Museum are two other places to visit that come recommended. Take some time off to enjoy the hot springs in the area, or get some fresh air with adventures like hiking/biking trails nearby. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23856%2C139.04456&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kDH24Z9Hwf58Dh_D9-PUFePzx9U=) 1297 Ninotaira, Hakone, Kanagawa, 250-0407 ### What's nearby - ![Fuji-Hakone-Izu National Park](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 miles - ![Hakone Kowakien Yunessun](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 2 min walk \- 0.1 miles - ![Okada Museum of Art](https://images.trvl-media.com/place/553248621562274200/e657cd46-d037-4427-bc8e-b4a50564ebd5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Okada Museum of Art 4 min walk \- 0.3 miles - ![Hakone Open Air Museum](https://images.trvl-media.com/place/6202085/5798b208-c835-4f03-8a00-90826e318d4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Open Air Museum 15 min walk \- 0.8 miles - ![Hakone Gora Park](https://images.trvl-media.com/place/553248621563235364/b4f1a93e-f4e3-4565-a224-25d6156af173.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Gora Park 18 min walk \- 1.0 mile ### Getting around - Hakone Miyanoshita Station 3 min drive - Kowakidani Station 15 min walk - Tokyo (HND-Haneda) 132 min drive ### Restaurants - 箱根餃子センター 17 min walk - The Hakone Open-Air Museum Café 2 min drive - bar hotel 箱根香山 8 min walk - fontana 2 min walk - Gora Brewery And Grill 3 min drive ## About this property ### Hakone Kowakien TEN-YU Luxury ryokan near Hakone Kowakien Yunessun Located close to Okada Museum of Art and Hakone Open Air Museum, Hakone Kowakien TEN-YU provides an indoor mineral hot spring (onsen), a terrace and a garden. For some rest and relaxation, visit the 2 indoor hot springs or sauna, and indulge in aromatherapy, a body treatment or a facial. The on-site restaurant, Geihinkan(Steak), serves dinner. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Free self-parking - Hot springs on-site, free newspapers and concierge services - Luggage storage, a vending machine and a gift shop - Guest reviews say great things about the breakfast, helpful staff and location Room features All 150 rooms include comforts such as Hot tubs and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Highchairs, baby baths and children's dinnerware - Spring water baths, bidets and free toiletries - 50-inch LCD TVs with digital channels - Wardrobes/cupboards, fridges and cots/infant beds ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/18000000/17830000/17821600/17821569/5eb4ad36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Ashinoko Hanaori（ORIX HOTELS & RESORTS） Motohakone - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,351 reviews £178 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/7f7b31bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - 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Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 293 reviews £273 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=10147953&PinnedHotelID=10147953&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/91000000/90940000/90933900/90933883/ae2c3073.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Gora KARAKU Gora - Breakfast included - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 239 reviews £519 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=90933883&PinnedHotelID=90933883&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f6c6ba6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HAKONE Setsugetsuka Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 303 reviews £229 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=10169424&PinnedHotelID=10169424&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/a8a2839a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suiun Gora - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 354 reviews £139 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=18340226&PinnedHotelID=18340226&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16219270,17821569,37610710,20146974,10147953) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - Geihinkan(Steak) - Kihinkan(sobakaiseki) ### Things to do - 2 indoor/outdoor hot springs - Sauna ### Family friendly - Baby bath - Children's dinnerware - Children's games - Children's toys - Cot (surcharge) - High chair - In-room refrigerator ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Guidebooks - Luggage storage - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Turndown service ### Outdoors - Garden - Terrace ### Spa - 2 indoor hot springs - 2 indoor/outdoor hot springs - 2 outdoor hot springs - Aromatherapy - Facials - Hot springs open from 5:00 AM - midnight - Massage - Public bath open from 5:00 AM - midnight - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Grab bar near toilet - Lift - Sign language-capable staff - Wheelchair accessibility ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - 50-inch LCD TV with digital channels ### Food and drink - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 10:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Japanese futons are provided based on the number of adults in the reservation. Beds are not included in the room rate for children age 5 and younger. Guests booked in Half Board rates must check-in by 4:30 PM to receive dinner. Guests with dietary restrictions or food allergies should contact this property in advance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for JPY 3300.0 per stay ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. Half Board meals are not included in the room rate for children age 5 and younger. Additional fees of JPY 3000 per child ages 2-5, per day apply for kids meals. Guests may bring their own meals for children age 2 or younger. ### Optional extras - Crib (infant bed) fee: JPY 3300.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 5:00 AM to midnight Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hakone Kowakien TEN-YU Inn Kowakien TEN-YU Inn Kowakien TEN-YU Hakone Kowakien TEN YU Hakone Kowakien TEN YU Hakone Kowakien TEN-YU Ryokan Hakone Kowakien TEN-YU Hakone Hakone Kowakien TEN-YU Ryokan Hakone ## Frequently asked questions ### Is Hakone Kowakien TEN-YU pet-friendly? ### How much does it cost to stay at Hakone Kowakien TEN-YU? ### How much is parking at Hakone Kowakien TEN-YU? ### What time is check-in at Hakone Kowakien TEN-YU? ### What time is check-out at Hakone Kowakien TEN-YU? ### Where is Hakone Kowakien TEN-YU located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hakone Kowakien TEN-YU Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.6 Amenities ### 9.6 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 1,525 8 - Good 199 6 - Okay 56 4 - Poor 24 2 - Terrible 26 ## Reviews Verified ### 10/10 Excellent #### yatin 11 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful property and staff. Exceptionally kid friendly. Beautiful Onsen baths ##### yatin Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Michael 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very relaxed environment with excellent accommodations, food, staff and wonderful hot baths. ##### Michael Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Michael 10 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing property and service. ##### Michael Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Kacey 13 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities We had a wonderful stay at this property. Our family of four (kids 9 and 7) loved the pool, buffet and the room was large. The beds were comfortable and the staff are so kind. The free ice cream vending machines were our kiddos fave! ##### Kacey Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Rob 24 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was amazing. We really were taken care of by the staff during our one night stay. I wish we would have stayed a couple more nights to enjoy the onsen which was very relaxing, especially having our own tub in our room to even further enjoy the relaxing experience. ##### Rob Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Chris 21 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities His spring tub in the room balcony is very nice. Also must try the public onsens in the hotel. Very nice. And breakfast and dinner are very nice as well. ##### Chris Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### yi 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities very nice place, friendly and very good view ##### yi Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Helen 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful resort and lovely staff that were kind and helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/fe85cea9-f048-492b-baf7-7c9e0d217121-1767125170720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1bae1cf9-a55e-4881-8a02-e643be9bd515-1767125170623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Helen Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Meredith 25 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Dinner and breakfast were fabulous! Rooms were spacious and onsens were clean and beautiful. My kids loved the ice cream machine in the lobby. ![](https://a.travel-assets.com/ugc/hotel-reviews/4186455c-61cd-4e48-8191-71182552e432-1772010316200.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1d9f6521-fe78-4e7c-b518-21dcd455c131-1772010381010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Meredith Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Shawn 25 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful location, incredible rooms with balcony onsen, and delicious buffet. ##### Shawn Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Kyle 9 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice service ##### Kyle Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### dori 20 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was a lovely respite from busy Tokyo. Serene and stunning views! The Onsen was spectacular! The buffet dinner and breakfast was very good. The staff were very attentive, friendly and helpful. The beds were heavenly, they felt like being in a nest! I would rate the Ten-Yu a 9.8. ##### dori Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Guanghao 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities A new built and great hotel with lots of friendly staffs. ##### Guanghao Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Karin 13 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is great - we had a bath on our deck, the amenities were great and the buffet was extensive. The covercharge in the lounge was not necessary and annoying. ##### Karin Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Anthony 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location , free parking , excellent staffs ! Dinner was also excellent! Wish the happy hour location is at the lounge not at the family pool area ! ##### Anthony Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### ANGELOS MICHAIL 4 Dec 2025 Liked: Cleanliness, staff & service, amenities Very nice clean hotel With lots of Facilities I enjoyed every moment ##### ANGELOS MICHAIL Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Marcelo 9 Dec 2025 Liked: Cleanliness, staff & service, amenities Nice staff, amazing food, nice room with beautiful view ##### Marcelo Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Alvina 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Comfortable and clean room. Great amenities and food was amazing. I love we have an option of private onsen. ##### Alvina Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### isabelle 12 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good hotel ,my family enjoyed it. ##### isabelle Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Jose 6 Dec 2025 Liked: Cleanliness, property conditions & facilities Exceptional location, fantastic facilities and very helpful, polite and professional staff. ##### Jose Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Pik Wu Connie 13 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super nice and relaxing experience at the hotel. The food are amazing (day and night) ##### Pik Wu Connie Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Darik 9 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Beautiful location, helpful staff, wonderful food ##### Darik Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Karen 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is an awesome hot spring resort with delicious dining. ##### Karen Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Maty 30 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, wonderful dinner, excellent staff. Highly recommended. ##### Maty Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Michael 28 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The TEN-YU was an exceptional experience. The staff recieve you as if you just arrived home. The whole ambience is of relaxation and de stressing. Enjoyed a fabulous aromatherapy massage at the onsite AnSpa, which was in the most serene location. The Tepanyaki dinner was something else!! Beautifully prepared starters and delicious cuts of the best Kobe beef. We were able to unwind immediately from a long trip and made it a stay i will never forget!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/13a0d023-e72c-4c79-aa6b-7a7acda22515-1774682230121.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 1 night in Mar 2026 ### Expedia's Latest Trends ### Hotels > - [Yaeikan](https://www.expedia.co.uk/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > - [All-Inclusive Hotels in Saint Martin](https://www.expedia.co.uk/Destinations-In-Saint-Martin-All-Inclusive-Hotel.0-0-d6069955-tAllInclusiveHotel.Hotel-Filter-Destinations) > - [The Prince Hakone Lake Ashinoko](https://www.expedia.co.uk/Hakone-Hotels-The-Prince-Hakone-Lake-Ashinoko.h1744081.Hotel-Information) > - [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > - [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > - [Gora Hanaogi Sounkaku](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaogi-Sounkaku.h24052876.Hotel-Information) > - [Ichinoyu Honkan](https://www.expedia.co.uk/Hakone-Hotels-Ichinoyu-Honkan.h11974575.Hotel-Information) > - [Senkyoro](https://www.expedia.co.uk/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > - [Hotel Okada](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > - [Hilton Pattaya](https://www.expedia.co.uk/Pattaya-Hotels-Hilton-Pattaya.h3909080.Hotel-Information) > - [Spa Hotels in East Sussex](https://www.expedia.co.uk/Destinations-In-East-Sussex-Spa-Hotels.0-0-d6046200-tSpaHotels.Hotel-Filter-Destinations) > - [Mitsui Garden Hotel Yokohama MM Premier](https://www.expedia.co.uk/Yokohama-Hotels-Mitsui-Garden-Hotel-Yokohama-MM-Premier.h88919202.Hotel-Information) > - [Hotels with Pool in Bologna](https://www.expedia.co.uk/Bologna-Hotels-Hotels-With-Pool.0-0-d621-tHotelswithPool.Travel-Guide-Filter-Hotels) > - [Reve Adult Only](https://www.expedia.co.uk/Reve-Adult-Only.h42291424.Hotel-Information) > - [Lalaca](https://www.expedia.co.uk/Hakone-Hotels-Lalaca.h11471952.Hotel-Information) > - [Nazuna Hakone Miyanoshita](https://www.expedia.co.uk/Hakone-Hotels-Nazuna-Hakone-Miyanoshita.h113363093.Hotel-Information) > - [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.co.uk/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > - [Hilton Odawara Resort & Spa](https://www.expedia.co.uk/Hakone-Hotels-Hilton-Odawara-Resort-Spa.h1050228.Hotel-Information) > - [Hatsuhana](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > - [YuYu Hakone - Private Open Air Onsen Usage Guaranteed](https://www.expedia.co.uk/Hakone-Hotels-YuYu-Onsen-Ryokan-Hakone.h104862373.Hotel-Information) > - [RakutenSTAY FUJIMITERRACE HakoneAshinoko](https://www.expedia.co.uk/Hakone-Hotels-RakutenSTAY-FUJIMITERRACE-HakoneAshinoko.h101807754.Hotel-Information) > - [Hakone Tokino Shizuku](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Tokino-Shizuku.h33329854.Hotel-Information) > - [Hotels in Yeadon](https://www.expedia.co.uk/Yeadon-Hotels.d6340733.Travel-Guide-Hotels) > - [Hotels with Parking in Dartmouth](https://www.expedia.co.uk/Dartmouth-Hotels-Hotel-With-Parking.0-0-d4621-thotelwithparking.Travel-Guide-Filter-Hotels) > - [Hakonowa Hot spring inn](https://www.expedia.co.uk/Hakone-Hotels-Hakonowa-Hot-Spring-Inn.h59019193.Hotel-Information) ### Flights > - [Flights from Manchester (MAN) to Asmara (ASM)](https://www.expedia.co.uk/lp/flights/man/asm/manchester-to-asmara) > - [Flights from Schiphol (AMS) to Maia (OPO)](https://www.expedia.co.uk/lp/flights/ams/opo/amsterdam-to-porto) ### Cars ---