Title: Rakuten STAY VILLA Hakone Sengokuhara Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=70371655&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Rakuten STAY VILLA Hakone Sengokuhara Units in Hakone with private hot tubs and kitchenettes ## Photo gallery for Rakuten STAY VILLA Hakone Sengokuhara ![Separate bathtub and shower, spring water bathtub, rainfall showerhead - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/61dc7331.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Heated floors - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/a78838be.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 bedrooms, desk, laptop workspace, blackout curtains - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/b5af4f55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/91b13453.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Rakuten STAY VILLA Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/a46a67b5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Rakuten STAY VILLA Hakone Sengokuhara provides laundry facilities and more. Stay connected with free in-room WiFi. ## Reviews 9.2 Wonderful ## Popular amenities - Kitchen - Parking included - Free Wi-Fi - Air-conditioning - Laundry room ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=70371655&PinnedHotelID=70371655&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=70371655&PinnedHotelID=70371655&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=70371655&PinnedHotelID=70371655&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=70371655&PinnedHotelID=70371655&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=70371655&PinnedHotelID=70371655&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=70371655&PinnedHotelID=70371655&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=70371655&PinnedHotelID=70371655&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=70371655&PinnedHotelID=70371655&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for \[North Wing\] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed ![Heated floors](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/19e0fa86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[North Wing\] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed ### Highlights Deck/patio Garden Separate dining area Private outdoor hot tub Air conditioning Kitchenette Fridge Dining table - 990 sq ft - 3 bedrooms - Sleeps 10 - 4 Double Beds and 1 Double Futon ### View all photos for \[North Wing\] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace ![Heated floors](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/a536a89d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[North Wing\] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace 8.0 Very good 2 reviews ### Highlights Deck/patio Garden Separate dining area Private outdoor hot tub Air conditioning Kitchenette Fridge Dining table - 990 sq ft - 3 bedrooms - Sleeps 10 - 4 Double Beds and 1 Double Futon ### View all photos for \[North Wing\] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair ![[North Wing] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair | Room amenity](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/9ccd6b1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[North Wing\] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace, Massage Chair ### Highlights Deck/patio Garden Separate dining area Private outdoor hot tub Air conditioning Kitchenette Fridge Dining table - 990 sq ft - 3 bedrooms - Sleeps 10 - 4 Double Beds and 1 Double Futon ### View all photos for \[North Wing\] Basic Villa, Non Smoking, No pets allowed, Massage Chair ![Heated floors](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/7e0a3471.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[North Wing\] Basic Villa, Non Smoking, No pets allowed, Massage Chair ### Highlights Deck/patio Separate dining area Private outdoor hot tub Air conditioning Kitchenette Fridge Dining table Dishwasher - 990 sq ft - 3 bedrooms - Sleeps 10 - 4 Double Beds and 1 Double Futon ### View all photos for \[South Wing\] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/b5af4f55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[South Wing\] Basic Villa, Non Smoking, No pets allowed, BBQ Terrace ### Highlights Deck/patio Garden Separate dining area Private outdoor hot tub Air conditioning Kitchenette Fridge Dining table - 990 sq ft - 3 bedrooms - Sleeps 10 - 5 Double Beds ### View all photos for Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102) ![Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102) | Living area | Heated floors](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/a1d8ce86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Villa, Non Smoking, No pets allowed (South Wing/BBQ Terrace/75 InchTV,S102) ### Highlights Deck/patio Garden Separate dining area Private outdoor hot tub Air conditioning Kitchenette Fridge Dining table - 990 sq ft - 3 bedrooms - Sleeps 10 - 5 Double Beds ### View all photos for \[South Wing\] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed ![[South Wing] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed | 3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/ff0d2cda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[South Wing\] Basic Villa, Non Smoking, BBQ Terrace, Pet allowed ### Highlights Deck/patio Garden Separate dining area Private outdoor hot tub Air conditioning Kitchenette Fridge Dining table - 990 sq ft - 3 bedrooms - Sleeps 10 - 5 Double Beds ### View all photos for \[South Wing\] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103) ![In-room dining](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/33376e2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### \[South Wing\] Basic Villa, Non Smoking, No pets allowed (BBQ Terrace/75 InchTV,S103) ### Highlights Deck/patio Garden Separate dining area Private outdoor hot tub Air conditioning Kitchenette Fridge Dining table - 990 sq ft - 3 bedrooms - Sleeps 10 - 5 Double Beds ### View all photos for (North Wing 101) Maisonette with Terrace (No-Pets Allowed) ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/6aab89ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (North Wing 101) Maisonette with Terrace (No-Pets Allowed) - Sleeps 10 ### View all photos for (North Wing 105) Maisonette with Terrace Pet Friendly ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/85723b41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (North Wing 105) Maisonette with Terrace Pet Friendly - Sleeps 10 ### View all photos for (North Wing 103) Maisonette with Terrace (No-Pets Allowed) ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/85723b41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (North Wing 103) Maisonette with Terrace (No-Pets Allowed) - Sleeps 10 ### View all photos for (North Wing 104) Maisonette with Terrace and Massage Chair (No-Pets Allowed) ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/be5133dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (North Wing 104) Maisonette with Terrace and Massage Chair (No-Pets Allowed) - Sleeps 10 ### View all photos for (North Wing 102) Maisonette with Massage Chair (No-Pets Allowed) ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/1c3cdefe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (North Wing 102) Maisonette with Massage Chair (No-Pets Allowed) - Sleeps 10 ### View all photos for (North Wing 106) Maisonette with Terrace Pet Friendly ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/85723b41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (North Wing 106) Maisonette with Terrace Pet Friendly - Sleeps 10 ### View all photos for (South Wing 101) Maisonette With Terrace ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/a0afb5fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (South Wing 101) Maisonette With Terrace - Sleeps 10 ### View all photos for (South Wing 102) Maisonette With Terrace ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/a0afb5fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (South Wing 102) Maisonette With Terrace - Sleeps 10 ### View all photos for (South Wing 103) Maisonette With Terrace ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/489ab36c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (South Wing 103) Maisonette With Terrace - Sleeps 10 ### View all photos for (South Wing 104) Maisonette With Terrace Pet Friendly ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/a0afb5fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (South Wing 104) Maisonette With Terrace Pet Friendly - Sleeps 10 ### View all photos for (South Wing 105) Maisonette With Terrace Pet Friendly ![3 bedrooms, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/71000000/70380000/70371700/70371655/a0afb5fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### (South Wing 105) Maisonette With Terrace Pet Friendly - Sleeps 10 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Rakuten-STAY-VILLA-Hakone-Sengokuhara.h70371655.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Rakuten-STAY-VILLA-Hakone-Sengokuhara.h70371655.Hotel-Information) ## About the area Sengokuhara, a neighbourhood in Hakone, is home to Rakuten STAY VILLA Hakone Sengokuhara. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Ōwakudani. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) [View more Holiday homes in Hakone](https://www.expedia.co.uk/Hakone-Private-Holiday-Homes.d6128315-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.25526%2C138.99947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=eX2vi73LFmZYn8Fb_LO7sfpT1o0=) 1246-748 Sengokuhara, Hakone, Kanagawa, 250-0631 ### What's nearby - ![仙石原のすすき草原（神奈川県箱根町）](https://images.trvl-media.com/place/6128315/d2d22a95-7ba3-4f59-ad4f-a6967e0285cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sengokuhara Onsen 1 min walk \- 0.0 miles - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 miles - ![仙石原のすすき草原（神奈川県箱根町）](https://images.trvl-media.com/place/6128315/d2d22a95-7ba3-4f59-ad4f-a6967e0285cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sengokuhara Susuki Prairie 6 min walk \- 0.4 miles - Daihakone Country Club 4 min walk \- 0.3 miles - Hakone Venetian Glass Museum 6 min drive \- 1.7 miles ### Getting around - Kowakidani Station 12 min drive - Hakone Miyanoshita Station 13 min drive - Tokyo (HND-Haneda) 124 min drive ### Restaurants - 桃源台ビューレストラン 5 min drive - 銀の穂 10 min walk - じねんじょ蕎麦 箱根九十九 4 min drive - The Dining 四季彩 3 min drive - レストラン アレイ 5 min drive ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Rakuten STAY VILLA Hakone Sengokuhara Units in Hakone with private hot tubs and kitchenettes Along with laundry facilities, this smoke-free holiday home has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine. All 6 homes have 3 bedrooms and feature free WiFi. Kitchenettes come with fridges and stovetops, and guests will also find upscale touches, such as outdoor private hot tubs and spring water baths. Change of towels is available on request Rakuten STAY VILLA Hakone Sengokuhara offers 6 accommodations with outdoor private hot tubs and all-in-one washer/dryers. This accommodation is furnished with desks and dining tables. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, slippers and toilets with an electronic bidet. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and rice cookers. ## Similar properties ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead](https://images.trvl-media.com/lodging/110000000/109400000/109393700/109393638/76644612.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washing machine - Dryer - Parking included 9.6 Exceptional 117 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=109393638&PinnedHotelID=109393638&HadPinnedHotel=true®ionId=-1&adults=2) ![(Loft included)Dog Friendly, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead](https://images.trvl-media.com/lodging/102000000/101810000/101807800/101807754/e5530fca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RakutenSTAY FUJIMITERRACE HakoneAshinoko Motohakone - 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Award Winning Private Open Air Onsen Hakone Gora - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 354 reviews £194 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/3000000/2880000/2875900/2875806/a7819c56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yunohana Prince Hotel Ashinoyu - Hot tub - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 131 reviews £162 11 Mar - 12 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=2875806&PinnedHotelID=2875806&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=70371655&PinnedHotelID=70371655&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=70371655,109393638,101807754,115982272,115979800) ## Property amenities ### Pool/Spa - Private indoor mineral hot springs (onsen) - Private outdoor hot tub ### Internet - Available in the house: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited number of on-site self parking spaces per unit ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Electric kettle - Freezer - Griddle - Hob - Ice maker - Microwave - Paper towels - Refrigerator - Rice cooker ### Dining - Dining table ### Bedrooms - 3 bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Spring water bathtub - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Living spaces - Dining table - Heated floor - Separate dining area - Window screens ### Outdoor areas - Barbecue grill - Deck/patio ### Laundry - All-in-one washer/dryer - Laundry detergent - Laundry facilities ### Work spaces - Laptop workspace ### Climate control - Air conditioning - Heating ### Pets - Service animals only (pets not allowed) ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Blackout drapes - Change of towels on request - Vending machine ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - Security system - Window guards - Fire extinguisher ### General - 6 units - Towels (changed on request) ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 10:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Rakuten STAY VILLA Hakone Sengokuhara Hakone Rakuten STAY VILLA Hakone Sengokuhara Private vacation home ## Frequently asked questions ### Is Rakuten STAY VILLA Hakone Sengokuhara pet-friendly? ### How much is parking at Rakuten STAY VILLA Hakone Sengokuhara? ### What time is check-in at Rakuten STAY VILLA Hakone Sengokuhara? ### What time is check-out at Rakuten STAY VILLA Hakone Sengokuhara? ### Where is Rakuten STAY VILLA Hakone Sengokuhara located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Rakuten STAY VILLA Hakone Sengokuhara Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Amenities ### 9.2 Property conditions & facilities 10 - Excellent 108 8 - Good 43 6 - Okay 5 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Ashley 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Easy check in & an incredible indoor onsen space. ##### Ashley Stayed 3 nights in Jan 2026 ### 8/10 Good #### YVONNE 7 Dec 2025 Liked: Cleanliness, amenities, communication Nice layout, comfortable beds, nice kitchen area ##### YVONNE Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Jennifer 24 Dec 2025 Amazing, best stay we have ever had in our lives so far. Heated floors, projector, natural hot spring water bath that’s private, heating, 6 sleeping spaces, etc. massage chair was broken. ##### Jennifer Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Luis 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication 100 % everything is perfect, the onsen, the location. Everything clean and functional!!! ##### Luis Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Brandon 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication It was bright and spacious. Amenities abundant. The In unit ♨️ hos spring bath was delightful. There was just so much to lobe and enjoy. Close to the bus route. Staff was very helpful with any and all my questions. ##### Brandon Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Melanie 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Fabulous location and property with a private onsen. If you are looking for a private onsen option that allows you to onset with your family members, this is great. The property was a great size and was far larger than any hotel options that we looked at in a similar category for the region. Clean, and comfortable. It is a little walk away from a convenience store (10 mins), and a bus ride away from most food options. However, it is on several bus routes and was close to attractions in the area. Highly recommend. They do not allow late check out or baggage storage. ##### Melanie Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Brian 5 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Really great furnishings. We enjoyed the indoor onsen, which was already on for us at the right temperature when we arrived. The property has a manual in English which allowed us to understand how to operate all of the major appliances like the microwave oven and the washer / dryer. The check-in process was the most involved of any property we stayed in in Japan. ##### Brian Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Verified traveller 19 Apr 2025 Liked: Cleanliness, room comfort, communication This place was great for my family and I. They loved the private onsen and overall it was mostly clean. The only downside was the mold on the ceiling in the upstairs bathroom. But other than that, we loved it here. ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paula 30 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful home! Great location! Clean! Clear communication! Would love to stay here again! ##### Paula Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Todd 20 Jan 2025 Liked: Cleanliness, room comfort, communication Great amenities, spacious villa with a private onsen bath. If I had one criticism, the main bathroom had a musty, wet rag odor indicating possible mold/mildew growth. Suggest management use bleach solution or a power jet washer to thoroughly clean the bathroom areas. Other than that, family had a good stay and u recommend this property. ##### Todd Stayed 2 nights in Jan 2025 ### 8/10 Good #### Fanlong 15 Jun 2024 Liked: Cleanliness, property conditions & facilities Disliked: Communication We like the big space in the house. And it's very comfortable. But the hot water is not adequate. The water became cold suddenly during the shower. ##### Fanlong Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Aniruddha 8 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities, communication Check in was smooth and the house was spotless. Great amenities. ##### Aniruddha Stayed 2 nights in Feb 2026 ### 10/10 Excellent #### Roger 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Large, clean, stylish. Beautiful location. ##### Roger Stayed 1 night in Nov 2025 ### 8/10 Good #### Crystal 28 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication good location to drive to all tourist spots. ##### Crystal Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Shad 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication LOVED the onsen bath, netted area for kids sleeping, and the projection TV. Would stay here again. ##### Shad Stayed 2 nights in Jun 2025 ### 8/10 Good #### carlos tejada 1 Jul 2025 Liked: Cleanliness, property conditions & facilities, communication Nice place is new love ##### carlos tejada Stayed 1 night in Jun 2025 ### 8/10 Good #### Biqi 4 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication The place itself is excellent, you have everything you need there. It will be great if there’s a better clothes drying system, there’s a way to dry clothing with the heater, but no instructions so you have to figure it out. Also, the hot spring is super hot, if you have kids, be mindful of the faucet. ##### Biqi Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jonathan 2 Jul 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Beautiful modern property with its own private onsen. Loved staying here. ##### Jonathan ### 10/10 Excellent #### Domenic 19 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities A bit hard to get to as there are many Rakuten Stays in the area so it can get a bit confusing as you are driving into the area to find which lodge is the one you have booked. Also there was a whole in the concrete of our entrance of our bnb and a cricket had made its nest there, so we could hear the cricket the entire night very loudly. ##### Domenic Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Laurel 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Communication The property was a bit quirky, but fine. However, there was a lightning storm during our stay which resulted in loss of hot water, wifi, and some other electrical devices. We contacted customer service numerous times, and they essentially refused to have things fixed for the final 2 days of our stay. They claimed they had no other units available to move us to. So we had to spend 2 days without wifi and hot water. The worst customer service I have ever experienced ##### Laurel Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Hyrum and Susan 14 Aug 2023 Liked: Cleanliness, property conditions & facilities, communication Gorgeous! ##### Hyrum and Susan ### 10/10 Excellent #### Noriko 30 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The property was great! There were lots of useful things in the property and we enjoyed our stay. One thing we didn't like was that the cushions for outside foot bath were wet before we used them. Others were great and we definitely go back there again. ##### Noriko Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Brian 24 Jun 2023 Liked: Cleanliness, room comfort, communication #### Best accommodation in Japan! Truly the highest quality and roomiest accommodation I have experienced in Japan. Perfect for families. Every detail was thought of. I hope to stay here again. There is a tablet computer inside where you complete your check-in with a video call, but I couldn’t reach anyone after many attempts in the evening and morning. Check-out was very easy. ![](https://a.travel-assets.com/ugc/hotel-reviews/7D470ECEDCF36DE84EB517269F791EB0C588927D1687582775836.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/63F366E71C67016E9C741D14618210950A1FF0AD1687582776884.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A4D2463C1CD2DFA33BF14530DC9A1529563B3DB31687582771968.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brian Stayed 1 night in Jun 2023 ### 10/10 Excellent #### yau yee erica 19 May 2023 Liked: Cleanliness, room comfort, communication #### Nice place to stay Excellent experience for stay here. If there's some basic seasoning, it will be perfect. In addition, the pump of washing items is not in good condition. I think it is time to replace a new one. ##### yau yee erica Stayed 2 nights in May 2023 ### 10/10 Excellent #### Ricky 9 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication pre-self check in was a bit confusing and there are different houses with different amenities and sizes of backyard which wasn't clear on the booking ##### Ricky ## Expedia's Latest Trends ### Hotels > [Gora Hanaogi Sounkaku](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaogi-Sounkaku.h24052876.Hotel-Information) > > [Reve Adult Only](https://www.expedia.co.uk/Reve-Adult-Only.h42291424.Hotel-Information) > > [Hilton Odawara Resort & Spa](https://www.expedia.co.uk/Hakone-Hotels-Hilton-Odawara-Resort-Spa.h1050228.Hotel-Information) > > [RakutenSTAY FUJIMITERRACE HakoneAshinoko](https://www.expedia.co.uk/Hakone-Hotels-RakutenSTAY-FUJIMITERRACE-HakoneAshinoko.h101807754.Hotel-Information) > > [Hakonowa Hot spring inn](https://www.expedia.co.uk/Hakone-Hotels-Hakonowa-Hot-Spring-Inn.h59019193.Hotel-Information) > > [Yaeikan](https://www.expedia.co.uk/Hakone-Hotels-Yaeikan.h15802528.Hotel-Information) > > [Ichinoyu Honkan](https://www.expedia.co.uk/Hakone-Hotels-Ichinoyu-Honkan.h11974575.Hotel-Information) > > [Lalaca](https://www.expedia.co.uk/Hakone-Hotels-Lalaca.h11471952.Hotel-Information) > > [Hatsuhana](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > > [Hotels in Whitefield](https://www.expedia.co.uk/Whitefield-Hotels.d6004298.Travel-Guide-Hotels) > > [The Prince Hakone Lake Ashinoko](https://www.expedia.co.uk/Hakone-Hotels-The-Prince-Hakone-Lake-Ashinoko.h1744081.Hotel-Information) > > [Hotel Okada](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > > [Nazuna Hakone Miyanoshita](https://www.expedia.co.uk/Hakone-Hotels-Nazuna-Hakone-Miyanoshita.h113363093.Hotel-Information) > > [Villas Giardini Naxos](https://www.expedia.co.uk/Giardini-Naxos-Villas.d182132-aaVillas.Travel-Guide-Accommodation) > > [travelodgeuk Hotels in Minehead](https://www.expedia.co.uk/Minehead-Hotels-Travelodge-UK.0-0-d5641--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > > [Mitsui Garden Hotel Yokohama MM Premier](https://www.expedia.co.uk/Yokohama-Hotels-Mitsui-Garden-Hotel-Yokohama-MM-Premier.h88919202.Hotel-Information) > > [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.co.uk/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > > [YuYu Hakone - Private Open Air Onsen Usage Guaranteed](https://www.expedia.co.uk/Hakone-Hotels-YuYu-Onsen-Ryokan-Hakone.h104862373.Hotel-Information) > > [Hakone Tokino Shizuku](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Tokino-Shizuku.h33329854.Hotel-Information) ### Flights > [Flights from Ballasalla (IOM) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/iom/edi/isle-of-man-to-edinburgh) > > [Flights from juan santamaria intl airport](https://www.expedia.co.uk/lp/airports/sjo/flights-from-juan-santamaria-intl-airport) > > [Flights from Corballis (DUB) to Nottingham (NQT)](https://www.expedia.co.uk/lp/flights/dub/nqt/dublin-to-nottingham) > > [Flights from Bristol (BRS) to Ingenio (LPA)](https://www.expedia.co.uk/lp/flights/brs/lpa/bristol-to-las-palmas) > > [Flights from Pennsylvania](https://www.expedia.co.uk/lp/flights/240/flights-from-pennsylvania) ### Activities ### Packages ---