Title: Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6128315&destination=Hakone%2C+Kanagawa+Prefecture%2C+Japan&selected=54030046&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Hakone's natural hot springs offer travelers a peaceful escape where mineral waters soothe tired muscles and the Japanese garden invites quiet contemplation ## Photo gallery for Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone ![Hot springs - Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone (Hakone)](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/deec7a19.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property entrance - Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone (Hakone)](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/6f215d45.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone (Hakone)](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/bde5a2a4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone (Hakone)](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/9c4f46d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone (Hakone)](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/cb5ef050.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ajisai Onsen Ryokan, steps from Hakone Kowakien Yunessun, offers a tranquil retreat with an indoor mineral hot spring, a traditional Japanese garden, four distinct hot springs, attentive staff, and authentic local cuisine for breakfast. ## Reviews 9.2 Wonderful ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping £342 25 Mar - 26 Mar ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 16 - Mar 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 17 - Mar 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Japanese Style Room ![Japanese Style Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/70bb15fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 9.8 Exceptional 32 reviews - 215 sq ft - 1 bedroom - Sleeps 6 - 6 Single Futons ### View all photos for Family Studio, Corner ![Family Studio, Corner | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/365d503e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, Corner 10.0 Exceptional 14 reviews - 344 sq ft - 1 bedroom - Sleeps 6 - 4 Single Futons and 2 Single Beds ### View all photos for Deluxe Family Suite ![Deluxe Family Suite | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/55000000/54040000/54030100/54030046/3c179bed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Suite 10.0 Exceptional 2 reviews - 452 sq ft - 1 bedroom - Sleeps 12 - 12 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Ajisai-Onsen-Ryokan.h54030046.Hotel-Information) ## About the area Located in Gora, a neighbourhood in Hakone, Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone is in the suburbs and near a train station. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.25338%2C139.04059&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EM_dNq-T3ibO5b0gCKL97ey0WtY=) 1320-653, Gora, Hakone, Kanagawa, 250-0408 ### What's nearby - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 miles - ![Hakone Gora Park showing a fountain](https://images.trvl-media.com/place/553248621563235364/b4f1a93e-f4e3-4565-a224-25d6156af173.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Gora Park 9 min walk \- 0.5 miles - ![Hakone Museum of Art featuring a park and mist or fog](https://images.trvl-media.com/place/553248621526921104/053de02b-c072-4bac-b13a-50cc673d6cc7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Museum of Art 9 min walk \- 0.5 miles - ![Hakone Open Air Museum which includes outdoor art, a fountain and street scenes](https://images.trvl-media.com/place/6202085/5798b208-c835-4f03-8a00-90826e318d4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Open Air Museum 20 min walk \- 1.1 miles - ![Hakone Kowakien Yunessun featuring a waterpark and swimming](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 3 min drive \- 1.1 miles ### Getting around - Kowakidani Station 5 min drive - Hakone Gora Station 11 min walk - Tokyo (HND-Haneda) 131 min drive ### Restaurants - 金沢まいもん寿司箱根強羅店 3 min drive - リバーサイド・キッチン＆バー 18 min walk - 箱根餃子センター 18 min walk - Gora Brewery And Grill 13 min walk - Coffee Camp 10 min walk ## About this property ### Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Upscale ryokan near Hakone Kowakien Yunessun Close to Hakone Open Air Museum, Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone provides amenities, such as an indoor mineral hot spring (onsen) and a Japanese garden. For some rest and relaxation, visit the 4 hot springs. Guests can connect to free in-room WiFi. Other perks include: - Free self-parking - Local cuisine breakfast (surcharge), hot springs on-site and multilingual staff - A front desk safe, a vending machine and luggage storage - Guest reviews speak highly of the helpful staff Room features All guest rooms at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone offer thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with toilets with electronic bidets and children's dressing gowns - Wardrobes/cupboards, children's books and electric kettles ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/12000000/11760000/11755500/11755444/2295d0e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Musashino Bekkan Miyanoshita - Breakfast included - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 488 reviews £326 18 Mar - 19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=11755444&PinnedHotelID=11755444&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 1,819 reviews £454 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/11000000/10150000/10148000/10147953/8b74eadd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Mikawaya Ryokan Kowakudani - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,006 reviews £155 18 Mar - 19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=54030046&PinnedHotelID=54030046&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=54030046,11755444,16219270,10147953,17821569) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: JPY 3,600 for adults and JPY 3,600 for children - Couples/private dining - Private picnics ### Things to do - 4 hot springs ### Family friendly - Baby toys - Children's books - Children's games - Children's toys ### Conveniences - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages ### Outdoors - Garden - In the mountains ### Spa - 4 hot springs - Hot springs open from 4:00 PM - midnight - Hot springs water temperature - 40 ºC - Private indoor onsen (mineral springs) in communal space - Private outdoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - No lift ### More - Designated smoking areas - Genkan (entryway) ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Children's robes - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Champagne service - Coffee/tea maker - Electric kettle ### More - Air conditioning (climate-controlled) - Desk - Fusuma (room partition) - Heating (climate-controlled) - Safe - Tatami (woven mat) flooring - Tokonoma (alcove) ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before 10:30 AM Contactless check-out ### Special check-in instructions The front desk is open Monday - Sunday (4:00 PM - 11:30 PM) and Monday - Sunday (8:00 AM - 11:00 AM) Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of JPY 5000 per pet, per stay Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: from approximately JPY 3600 for adults and from JPY 3600 for children - Pet fee: JPY 5000 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Hot springs access available from 4:00 PM to midnight Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Ajisai Onsen Ryokan ## Frequently asked questions ### Is Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone pet-friendly? ### How much does it cost to stay at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone? ### How much is parking at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone? ### What time is check-in at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone? ### What time is check-out at Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone? ### Where is Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ajisai Onsen Ryokan - Award Winning Private Open Air Onsen Hakone Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Amenities ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 270 8 - Good 60 6 - Okay 25 4 - Poor 10 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### Travis 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very friendly staff, excellent English, room service was prompt. ##### Travis Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Raven 15 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Very cozy and nice staff :) ##### Raven Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jeffrey 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Awesome experience. Clean and extra friendly and courteous staff. ##### Jeffrey Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Gareth 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities What a lovely place to stay! Staff were very nice and helpful. 3 different onsen available for private bookings which you can use multiple times per day. Highly recommend! ##### Gareth Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### David 6 Dec 2025 Liked: Cleanliness, amenities Very authentic experience, especially the dinner, the onsen and the rooms. The staff is very friendly. ##### David Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sanam 27 Nov 2025 Liked: Cleanliness, staff & service, amenities Friendly staff,cozy environment,furnished with Japanese furniture ##### Sanam Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Adib 10 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The whole experience was great, the room was very large and I genuinely enjoyed the calm and relaxed environment. ##### Adib Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Julie 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I stayed with my partner and his elderly parents. We were so impressed with the quality of the service here. I especially loved being able to partake in the traditional aspects of the ryokan, wearing yukata, sleeping on futon. We loved the traditional Japanese meal package, the food was superb! Thank you so much for hosting us, we left with such fond memories! ##### Julie Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Tanya 3 Nov 2025 Liked: Cleanliness, property conditions & facilities We loved our stay at Ajisai! Wonderful and courteous staff. The property was beautiful and well kept. Rooms and onsens were clean and the meal service was excellent. Great for families with kids. ##### Tanya Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Derrick 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Family of four stayed a regular room with very comfortable floor mats. Everything from the staff to the cleanliness and attention to detail was amazing. We really enjoyed the onsen experience including the provided yakats. Easy walk from the train station or a very inexpensive cab. We opted for the half board and that was amazing 7 course Japanese mess worth every yen! We were sad to leave. ##### Derrick Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Rochelle 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The Ajisai Onsen Ryokan was an amazing experience. The hotel is small, quaint, peaceful and the Onsen's are fantastic. There are not enough words to describe the staff. Nagi, Namu, Rubi... the Chef, the cleaners were TOP Notch. Stayed for 6 nights and we ordered the 7 course Kaiseki meal for 5 nights. Delicious can't even describe what we ate. We are already planning a trip back to the Ajisai. The one on one Customer Service relationship is a 10 star in our book. Domo Arigato for soothing our souls, ![Sashimi boat ](https://a.travel-assets.com/ugc/hotel-reviews/744f207b-09f3-454c-b0aa-f16d84e4406e-1769149069033.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![1st course appetizer](https://a.travel-assets.com/ugc/hotel-reviews/797f5abf-2aad-4a7f-9f62-33b80581474f-1769149069048.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Scallops](https://a.travel-assets.com/ugc/hotel-reviews/a56309f2-0b43-4bff-88e3-4b4ed108f6e3-1769149069284.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![First day of snowfall ](https://a.travel-assets.com/ugc/hotel-reviews/5fa94cb3-0754-4606-9923-6c95d8d149ca-1769149071685.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rochelle Stayed 6 nights in Jan 2026 ### 8/10 Good #### Leonardo 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not the most authentic ryokan experience - very touristy but service was nice and onsen was great ##### Leonardo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jeanette 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course. ##### Jeanette Stayed 1 night in Nov 2025 ### 8/10 Good #### Gilbert 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Gorgeous property with lovely private onsens. Yummy breakfast but on the price side. Friendly staff. Lots of amenities. Inconvenient location. It was difficult to even get a taxi to pick us up. ##### Gilbert Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Timea 11 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great stay! Enjoyed the dinner in our room and the private onset! ##### Timea Stayed 1 night in Apr 2025 ### 10/10 Excellent #### David 1 Jun 2025 Liked: Amenities Staff was so good. Very friendly and hard working. Food was excellent. Highly recommend to those who want a get-away. ##### David Stayed 1 night in May 2025 ### 10/10 Excellent #### Chou 24 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities We stayed just one night with family. The traditional dinner and breakfast was excellent. ##### Chou Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Amy 22 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities We enjoyed our stay very much. The food was great and they accommodated one of oue ##### Amy Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Sam 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly Staff and great food for breakfast and dinner ##### Sam Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Takuto 30 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean room and hot springs. Very enjoyable stay. ##### Takuto Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Ricky 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food, onsens and service at this place was excellent. ##### Ricky Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Natalie 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had such a wonderful time that we didn’t want to leave this place! Our room was lovely and the onsen were amazing. There were plenty of time slots available and the staff was so helpful and kind especially with my young children. They even brought my 3 year old some crackers to cheer her up when she was cranky at breakfast. There are toys available in the lobby. It really feels like they thought of everything! I’m so happy we were able to have this first experience at a ryokan as a family. ![](https://a.travel-assets.com/ugc/hotel-reviews/a8322c42-7464-4e5f-9a51-6e3daa47e3c9-1761480576683.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5343510d-4212-4277-a595-e80632e3b0ac-1761480577471.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Denise 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family vacation It was a family vacation to Japan and this place was amazing, I can not think a single thing to add that would make it better. The breakfasts were fabulous. ![](https://a.travel-assets.com/ugc/hotel-reviews/f6608341-345f-47eb-ac0c-404346cd9e19-1748886080797.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b19daddd-692e-4486-b1b1-48e9e47e6765-1748886086213.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2566af4c-d4db-4e7b-8ec1-ad617548b2ae-1748886080231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Denise Stayed 2 nights in May 2025 ### 10/10 Excellent #### Harrison 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Being far away from the hustle and bustle of the surrounding area truly elevates the experience. The room was clean & comfortable and the hot spring was perfect. ##### Harrison Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Zahi 15 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Exceptional Riocam with 2 Onsen. Room very traditional Food beyond expectations The staff is very friendly. We had a memorable experience. ##### Zahi Stayed 1 night in May 2025 ### Expedia's Latest Trends ### Hotels > - [The Prince Hakone Lake Ashinoko](https://www.expedia.co.uk/Hakone-Hotels-The-Prince-Hakone-Lake-Ashinoko.h1744081.Hotel-Information) > - [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > - [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > - [Ichinoyu Honkan](https://www.expedia.co.uk/Hakone-Hotels-Ichinoyu-Honkan.h11974575.Hotel-Information) > - [Senkyoro](https://www.expedia.co.uk/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > - [Hotel Okada](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > - [Mitsui Garden Hotel Yokohama MM Premier](https://www.expedia.co.uk/Yokohama-Hotels-Mitsui-Garden-Hotel-Yokohama-MM-Premier.h88919202.Hotel-Information) > - [Reve Adult Only](https://www.expedia.co.uk/Reve-Adult-Only.h42291424.Hotel-Information) > - [Nazuna Hakone Miyanoshita](https://www.expedia.co.uk/Hakone-Hotels-Nazuna-Hakone-Miyanoshita.h113363093.Hotel-Information) > - [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.co.uk/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > - [Hotels in Thornton Heath](https://www.expedia.co.uk/Thornton-Heath-Hotels.d6144803.Travel-Guide-Hotels) > - [Hilton Odawara Resort & Spa](https://www.expedia.co.uk/Hakone-Hotels-Hilton-Odawara-Resort-Spa.h1050228.Hotel-Information) > - [Hatsuhana](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > - [5 Star Hotels in Ambleside](https://www.expedia.co.uk/5Star-Ambleside-Hotels.s50-0-d4270.Travel-Guide-Filter-Hotels) > - [Nile Safari Lodge](https://www.expedia.co.uk/Kampala-Hotels-Nile-Safari-Lodge.h37831562.Hotel-Information) > - [YuYu Hakone - Private Open Air Onsen Usage Guaranteed](https://www.expedia.co.uk/Hakone-Hotels-YuYu-Onsen-Ryokan-Hakone.h104862373.Hotel-Information) > - [RakutenSTAY FUJIMITERRACE HakoneAshinoko](https://www.expedia.co.uk/Hakone-Hotels-RakutenSTAY-FUJIMITERRACE-HakoneAshinoko.h101807754.Hotel-Information) > - [Hakone Tokino Shizuku](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Tokino-Shizuku.h33329854.Hotel-Information) > - [Hotels in West End](https://www.expedia.co.uk/West-End-London-Hotels.0-n6144914-0.Travel-Guide-Filter-Hotels) > - [Hotels near Cambridge Theatre](https://www.expedia.co.uk/Cambridge-Theatre-Hotels.0-l6212354-0.Travel-Guide-Filter-Hotels) > - [Hakonowa Hot spring inn](https://www.expedia.co.uk/Hakone-Hotels-Hakonowa-Hot-Spring-Inn.h59019193.Hotel-Information) ### Flights > - [Flights from Gloucester](https://www.expedia.co.uk/lp/flights/7479/flights-from-gloucester) > - [Flights from Birmingham (BHX) to SeaTac (SEA)](https://www.expedia.co.uk/lp/flights/bhx/sea/birmingham-to-seattle) > - [Flights from Ferno (MXP) to Naples (NAP)](https://www.expedia.co.uk/lp/flights/mxp/nap/milan-to-naples) ### Cars ### Activities ### Packages ---