Search Hotels Near Sengokuhara Susuki Prairie, Hakone

"Great staff members and hotel is very clean. Wish there are more amenities such as gym, kids room and more private onsens. Love the stay and view, located in a great accessible location to the cable car and bus station. Lots of parking lot spots too. "

"The hotel was so peaceful and calming. The room was very large and had all of the amenities and then some. The onsen was so relaxing. The dinner meal was 5 star quality. I'm not sure what I was eating at times but it was beautifully presented and delicious. "

"Dinner was OK, not the best. Loved everything else about the place. Breakfast was worth it. "

"Apartment was clean and fully equipped with all you need Massage chair was a nice addition Downside is inability for late check out, dryer function doesn’t dry enough resulting in repetitive runs and queries during the stay took many hours to be answered Parking was also away and not in front of property which was unexpected "

"Traditional Japanese onsen hotel. Tatami style rooms. Very delicious breakfast and dinner. Friendly and helpful staff."

"First time staying with Rakuten. The check in process was a bit weird at first but overall very easy. You check in on a tablet in the room and then you connect to an operator who finalizes your check in. You get a PIN code to enter the room was… pretty easy. The unit was spotless. Very clean. Had everything you need in the kitchen. The onsen was nice. Only thing missing was a view. "

"Room and hot tub are ok. We are 3 people in one room, only two sets bedding, we need to setup the third one by ourselves! The food is not our favorite, both dinner and breakfast! "

"The room is clean, the staff is nice, the Onsen is excellent, the food is the best i ever have compared with other Onsen hotel"

"Over all the service was not what I have been expected"