Title: Ryokan Kiritani Hakoneso Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6128315&destination=Hakone%2C+Kanagawa+Prefecture%2C+Japan&selected=15004841&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ryokan Kiritani Hakoneso Escape to serenity amidst natural beauty. Soak up the tranquility of an onsen or rejuvenate with spa treatments. ## Photo gallery for Ryokan Kiritani Hakoneso ![Hot springs - Ryokan Kiritani Hakoneso (Hakone)](https://images.trvl-media.com/lodging/16000000/15010000/15004900/15004841/f1b9f6be.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Japanese-Style Room with Shared Bathroom | In-room safe, desk, free WiFi - Ryokan Kiritani Hakoneso (Hakone)](https://images.trvl-media.com/lodging/16000000/15010000/15004900/15004841/97471334.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Ryokan Kiritani Hakoneso (Hakone)](https://images.trvl-media.com/lodging/16000000/15010000/15004900/15004841/c5d1688c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Ryokan Kiritani Hakoneso (Hakone)](https://images.trvl-media.com/lodging/16000000/15010000/15004900/15004841/becf5d5a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese-Style Room with Shared Bathroom | In-room safe, desk, free WiFi - Ryokan Kiritani Hakoneso (Hakone)](https://images.trvl-media.com/lodging/16000000/15010000/15004900/15004841/73cde8b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Hakone Gora Park and Hakone Open Air Museum, Ryokan Kiritani Hakoneso is a serene retreat offering an indoor mineral hot spring (onsen), 24-hour public bath, and relaxing garden. Unwind with a full breakfast, indulge in aromatherapy or massage treatments, and stay connected with in-room WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £156 8 Apr - 9 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=15004841&PinnedHotelID=15004841&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=15004841&PinnedHotelID=15004841&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=15004841&PinnedHotelID=15004841&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=15004841&PinnedHotelID=15004841&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15004841&PinnedHotelID=15004841&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=15004841&PinnedHotelID=15004841&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15004841&PinnedHotelID=15004841&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15004841&PinnedHotelID=15004841&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Japanese-Style Room with Shared Bathroom ![Japanese-Style Room with Shared Bathroom | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15010000/15004900/15004841/f1d81473.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Room with Shared Bathroom 8.6 Excellent 7 reviews ### Highlights Air conditioning Fridge LCD TV Bidet Shower/bath combination Hairdryer Daily housekeeping Desk - Mountain view - 291 sq ft - Sleeps 5 - 5 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Ryokan-Kiritani-Hakoneso.h15004841.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Ryokan-Kiritani-Hakoneso.h15004841.Hotel-Information) ## About the area Gora, a neighbourhood in Hakone, is home to Ryokan Kiritani Hakoneso. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ōwakudani and Lake Ashi. Looking to enjoy an event or a game while in town? See what's going on at Fuji Speedway, or consider a night out at Fujisan Juku no Mori Ampitheater. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.25100%2C139.04070&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pJq2HfziixdAYSxmgsfQHn-2h7Y=) Gora 1320-598, Ashigarashimo-gun, Hakone, Kanagawa, 250-0408 ### What's nearby - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 miles - ![Hakone Museum of Art featuring a park and mist or fog](https://images.trvl-media.com/place/553248621526921104/053de02b-c072-4bac-b13a-50cc673d6cc7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Museum of Art 6 min walk \- 0.4 miles - ![Hakone Gora Park showing a fountain](https://images.trvl-media.com/place/553248621563235364/b4f1a93e-f4e3-4565-a224-25d6156af173.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Gora Park 7 min walk \- 0.4 miles - ![Hakone Open Air Museum which includes outdoor art, a fountain and street scenes](https://images.trvl-media.com/place/6202085/5798b208-c835-4f03-8a00-90826e318d4c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Open Air Museum 19 min walk \- 1.0 mile - ![Hakone Kowakien Yunessun featuring a waterpark and swimming](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 2 min drive \- 0.9 miles ### Getting around - Kowakidani Station 5 min drive - Hakone Gora Station 10 min walk - Tokyo (HND-Haneda) 131 min drive ### Restaurants - 金沢まいもん寿司箱根強羅店 3 min drive - リバーサイド・キッチン＆バー 18 min walk - 箱根餃子センター 16 min walk - Gora Brewery And Grill 11 min walk - Coffee Camp 10 min walk ## About this property ### Ryokan Kiritani Hakoneso Ryokan near Hakone Kowakien Yunessun Near Hakone Open Air Museum, Ryokan Kiritani Hakoneso provides free full breakfast, an indoor mineral hot spring (onsen) and a garden. For some rest and relaxation, visit the 10 hot springs or 24-hour public bath, and indulge in a facial, aromatherapy or a body treatment. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant. You'll also enjoy perks such as: - Free self-parking - Hot springs on-site, a lift and 1 meeting room - Concierge services and luggage storage Room features All guest rooms at Ryokan Kiritani Hakoneso feature thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Shared bathrooms with bidets and shower/bath combinations - Fridges, daily housekeeping and desks ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/15000000/14860000/14856300/14856236/4baebcac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Miyamafurin Ninohira - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 247 reviews £99 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=14856236&PinnedHotelID=14856236&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/98000000/97090000/97085400/97085329/1979a8aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Suisen Ohiradai - Parking included - Free Wi-Fi - Air-conditioning - Microwave 9.8 Exceptional 143 reviews £169 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=97085329&PinnedHotelID=97085329&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/25000000/24900000/24890900/24890843/8b303c9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yutorelo-an Gora - 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Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 1,342 reviews £199 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=17821569&PinnedHotelID=17821569&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 1,819 reviews £389 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/21c99cf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,005 reviews £172 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/23000000/22940000/22938800/22938720/63a08f75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shirayu no Yado Yamadaya Gora - Spa - Parking included - Free Wi-Fi - Air-conditioning 8.4 Very good 148 reviews £187 25 Mar - 26 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=22938720&PinnedHotelID=22938720&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/5f97b49f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marroad Hakone Gora - Parking included - Free Wi-Fi - Restaurant - Breakfast available 8.2 Very good 312 reviews £133 17 Mar - 18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=9480315&PinnedHotelID=9480315&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=15004841&PinnedHotelID=15004841&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15004841,14856236,97085329,24890843,10169424) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free full breakfast - A restaurant ### Things to do - 10 hot springs ### Family friendly - In-room refrigerator ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) ### Business services - Meeting room ### Outdoors - Garden ### Spa - 10 hot springs - 24-hour public bath - Aromatherapy - Facials - Hot springs open from 3:30 PM - 9:00 AM - Hot springs water temperature - 64 ºC - Private indoor onsen (mineral springs) in communal space - Private outdoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways (79 centimetre high) - Lift (80 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift ### More - Designated smoking areas ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Shared bathroom (in-room sink) - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:30 PM; check-in end time: 6 PM Minimum check-in age - 16 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 7:30 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 6 PM to receive dinner. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property only accepts cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 3:30 PM to 9:00 AM Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Ryokan Kiritani Kiritani Hakoneso Kiritani Hakoneso Hotel Hakone-Machi Kiritani Hakoneso Hakone Ryokan Kiritani Hakoneso Ryokan Ryokan Kiritani Hakoneso Hakone Ryokan Kiritani Hakoneso Ryokan Hakone ## Frequently asked questions ### Is Ryokan Kiritani Hakoneso pet-friendly? ### How much does it cost to stay at Ryokan Kiritani Hakoneso? ### How much is parking at Ryokan Kiritani Hakoneso? ### What time is check-in at Ryokan Kiritani Hakoneso? ### What time is check-out at Ryokan Kiritani Hakoneso? ### Where is Ryokan Kiritani Hakoneso located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ryokan Kiritani Hakoneso Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 9.4 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 39 8 - Good 25 6 - Okay 6 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Alessandra 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities clean room, lovely staff, excellent baths and meals ##### Alessandra Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Ho 24 Dec 2025 Liked: Cleanliness, property conditions & facilities Room is big and very traditional Japanese style. The dinner and breakfast are superb! ##### Ho Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Kenneth 15 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### おいしい Friendly and attentive staff. The food was amazing! Honestly better than some of the premium hotels in Hakone. ##### Kenneth Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jessica 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the room and the balcony I was suprised we got. The dinner was wonderful too, something you would get at a nice restaurant. The staff were amazing and so helpful and truly kind. ##### Jessica Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Kristin 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice and traditional ryokan with onsen facilities in beutiful Gora. Short walking distance from the Gora cable car. Very nice and interesting Japanese dinner and breakfast included. Great experience to eat wearing our yukatas, available in our room. ##### Kristin Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Lee 25 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very friendly and helpful. Would recommend staying here if you’re looking for a traditional Ryokan. ##### Lee Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Brooke 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a delightful stay for our family. The hotel checkin was a breeze, and the staff was so friendly and kind. They gave a very good overview of the stay, what to expect and where to find things. The meals were wonderful. Beautifully presented and tasty. We also had accommodations for Vegetarian and Vegan diners which made it an all inclusive experience for our group. ##### Brooke Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Dino 17 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Refreshing stay in Gora Amazing dining experience, nice staff, multiple options for onsens including family one. Public onsen across the street was nice. ##### Dino Stayed 1 night in Apr 2025 ### 8/10 Good #### Thomas 30 Apr 2025 Liked: Amenities Staff were very friendly and helpful! Only thing was a slightly weird smell in the room - otherwise, very relaxing and quiet ryokan with nice onsen. ##### Thomas Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Yi 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to stay, but they gave me smaller room not I had booked. Service was good, good was so delicious! ##### Yi Stayed 1 night in Apr 2025 ### 6/10 Okay #### Leslie 12 May 2025 #### Mountain top ryokan in Gora Lovely remote location but physical place is a little dated in the interior. The staff was delightfully friendly. The food was plentiful but this was my first experience with it and not sure what i was eating most of the time, lots of unknowns so, i will reserve comment except that it was plentiful and beautifully presented. ##### Leslie Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kin Man 25 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice traditional Japanese dinner and breakfast. Room with traditional Japanese tatami for sleeping. Staff are very nice welcoming and friendly. They even offer us a ride when we checkout. We travel with 2 children and they been very accommodating to our needs. Facilities provided 24hrs access to men and women public hot spring bath tub. There are also a private bath hot spring tub just for individual family to use. Overall been very happy with our stay on this roykan. ##### Kin Man Stayed 2 nights in Jul 2025 ### 8/10 Good #### Arsalan 21 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very well located Ryokan with a public onsen. The property is a little dated and the onsen was not the cleanest we experienced in Japan but the rooms were clean, comfortable and the location is beautiful. There are not a lot of dining options nearby so I recommend the half board plan. The breakfast and dinner was lovely. ##### Arsalan Stayed 1 night in Aug 2024 ### 6/10 Okay #### Daren 12 Oct 2024 Liked: Cleanliness, staff & service This ryokan is showing its age. Some maintenance could improve the aesthetics. Still, it was good value for the price. The staff and the food (we opted for half board) were terrific. ##### Daren Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Xiaolei 23 Aug 2024 Liked: Amenities The service is very well, love the hot spring, the view is beautiful, enjoy Japanese style meals and the room. The only thing is the hotel is on the top of a hill, there is a 10 min walking from cable train to hotel, when we were leaving, the hotel dropped us off the strain station. You may call them to drive you to the hotel if you have large luggage. Overall, I would like to revisit it again, and highly recommend this hotel! ##### Xiaolei Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Caroline 18 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cosy retreat with onsen and great service We were in the Hydrangea room downstairs, with its pretty screens and a private balcony, and plenty of space. The futon weren't as thick as some other places, but we had spares, so we gave ourselves another layer. We enjoyed our dinner and breakfast, with attentive service. Check-in was great, and we enjoyed the hot lemon drink served on arrival. This ryokan has a choice of onsen, and we opted for the private room, which was lovely and relaxing. It was easy to get here by bus, but only a short walk to the Cable Car, so we were ideally placed for exploring everything we wanted to see in the Hakone area. ##### Caroline Stayed 1 night in Apr 2024 ### 4/10 Poor #### Steven 28 May 2025 Disliked: Amenities, property conditions & facilities Unfortunately this was not a satisfactory property, especially by Japanese standards. One should think of it as a budget Ryokan option. On a positive note: the food--all Japanese style--was very good. But the building itself is in sore need of a big renovation and makeover. The carpets are horribly discoloured, presumably clean but they appear dirty. The walls in general need to be repainted. Doors need to be replaced. Many other details need looking after. The smell in the building is not very pleasant. The onsen was small and uninviting. Various mats on the floor didn't give one confidence that all was clean. Staff in general was friendly and accommodating, though some of the male responses to requests were a bit gruff. ##### Steven Stayed 2 nights in May 2025 ### 8/10 Good #### Martin 30 Apr 2025 Liked: Cleanliness, staff & service, amenities A bit dated but excellent food and service. Really enjoyed staying here ##### Martin Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Seema 11 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property and staff is amazing and you can book taxi ##### Seema Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Cecilia 22 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful ##### Cecilia Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Brian 28 Oct 2024 Very nice ##### Brian Stayed 2 nights in Oct 2024 ### 8/10 Good #### masami 14 Jan 2026 Liked: Cleanliness, amenities スタッフさんも親切・丁寧でした。 お食事も美味しくいただきました♪ 温泉♨️凄く良い ##### masami Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Markus 3 Dec 2025 Liked: Cleanliness, staff & service, amenities Das Hotel ist gut ab Gora Bahnhof mit Standseilbahn und 5 bis 10 Minuten zu Fuss. Das Essen war ausgezeichnet. Das Personal war sehr freundlich. Tolle Auwahl bei den Bädern. ![](https://a.travel-assets.com/ugc/hotel-reviews/483c1ed8-484f-4250-894e-50763c9473a6-1764734216115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Markus Stayed 2 nights in Nov 2025 ### 8/10 Good #### MAYA 16 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 建物が古いのと階段が多かったり、本館への移動は少し面倒だが食事は美味しかったし、スタッフの方の対応も良かったし楽しい時間を過ごすことができた。 温泉は濁り湯で気持ち良いが古すぎるが故少し清潔感がないように見えてしまった。割と狭いのでもう少しゆっくり入れるお風呂だと良いなと思いました。 ##### MAYA Stayed 1 night in Nov 2025 ### 8/10 Good #### Heike 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Wir waren das erst Mal in einem Ryokan und wussten nicht, was auf uns zukommen wird. Das Zimmer war sehr geräumig, mit eigener Toilette und Waschbecken. Die Duschen sind im Onsen-Bereich (Gemeinschaftsduschen). Die Betten werden täglich vom Personal hergerichtet. Man schläft auf einem Futon auf dem Boden, was zugegebenermaßen ziemlich hart ist. Eine Erfahrung war es aber wert. Der Onsen-Bereich ist sehr groß, mit Bädern im Innen- und Außenbereich. Das ist definitiv auch eine Erfahrung wert einmal in so einem heißen Thermalwasser zu sitzen und zu entspannen. Das Frühstück und Abendessen werden im Haupthaus serviert. Es sind jeweils Mahlzeiten mit vielen kleinen Gerichten, bei denen man meistens nicht weiß, was man isst. Darauf muss man sich einlassen können, ansonsten würden wir das Essen nicht empfehlen. Der Kellner ist super freundlich gewesen und hat uns auch gezeigt, wie und in welcher Reihenfolge man was isst. Insgesamt war es eine spannende und neue Erfahrung für uns. Einen Tipp für alle, die nach uns kommen: das Hotel bietet einen Shuttle-Service von Gora-Station aus an. Da Gora sehr am Hang liegt und wir uns mit unseren Koffern die 100 Höhenmeter zu Fuß hochgekämpft haben, würden wir empfehlen bei Ankunft am Bahnhof die Unterkunft anzurufen und nach dem Shuttle zu fragen. Per Cable-Car und Ropeway waren Hakone und der Lake Ashi super zu erreichen, beides und auch das Schiff auf dem See waren in den Hakone FreePass inkludiert. ![](https://a.travel-assets.com/ugc/hotel-reviews/2ff395c9-c799-4f07-9145-4c42e2092297-1762474208877.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e45847b1-3f12-4c9b-bb09-4e569e9f2534-1762474208884.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Heike Stayed 2 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [The Prince Hakone Lake Ashinoko](https://www.expedia.co.uk/Hakone-Hotels-The-Prince-Hakone-Lake-Ashinoko.h1744081.Hotel-Information) > - [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > - [Hakone Onsen Yuyado Yamanosyou](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Onsen-Yuyado-Yamanosyou.h31868452.Hotel-Information) > - [Ichinoyu Honkan](https://www.expedia.co.uk/Hakone-Hotels-Ichinoyu-Honkan.h11974575.Hotel-Information) > - [Senkyoro](https://www.expedia.co.uk/Hakone-Hotels-Senkyoro.h9623039.Hotel-Information) > - [Hotels in La Orotava](https://www.expedia.co.uk/La-Orotava-Hotels.d181348.Travel-Guide-Hotels) > - [Hotel Okada](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Okada.h4565449.Hotel-Information) > - [Hotels near Bowleaze Cove Beach](https://www.expedia.co.uk/Bowleaze-Cove-Beach-Hotels.0-l553248635978573322-0.Travel-Guide-Filter-Hotels) > - [The Babbacombe Hotel](https://www.expedia.co.uk/Torquay-Hotels-The-Babbacombe-Hotel.h27812223.Hotel-Information) > - [Hotels with Pool in Kos](https://www.expedia.co.uk/Kos-Hotels-Hotels-With-Pool.0-0-d1804-tHotelswithPool.Travel-Guide-Filter-Hotels) > - [Mitsui Garden Hotel Yokohama MM Premier](https://www.expedia.co.uk/Yokohama-Hotels-Mitsui-Garden-Hotel-Yokohama-MM-Premier.h88919202.Hotel-Information) > - [Hotels near Cortina d'Ampezzo Ski Resort](https://www.expedia.co.uk/Cortina-DAmpezzo-Ski-Resort-Hotels.0-l6103062-0.Travel-Guide-Filter-Hotels) > - [Reve Adult Only](https://www.expedia.co.uk/Reve-Adult-Only.h42291424.Hotel-Information) > - [Hotels in Stronsay](https://www.expedia.co.uk/Stronsay-Hotels.d9909.Travel-Guide-Hotels) > - [Hôtel Tourisme Avenue](https://www.expedia.co.uk/Paris-Hotels-Hotel-Tourisme-Avenue.h6281972.Hotel-Information) > - [Nazuna Hakone Miyanoshita](https://www.expedia.co.uk/Hakone-Hotels-Nazuna-Hakone-Miyanoshita.h113363093.Hotel-Information) > - [APA Hotel & Resort Yokohama Bay Tower](https://www.expedia.co.uk/Yokohama-Hotels-APA-HOTELRESORT.h32509722.Hotel-Information) > - [Hilton Odawara Resort & Spa](https://www.expedia.co.uk/Hakone-Hotels-Hilton-Odawara-Resort-Spa.h1050228.Hotel-Information) > - [Villas Vendée](https://www.expedia.co.uk/Vendee-Villas.d6051037-aaVillas.Travel-Guide-Accommodation) > - [Hatsuhana](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Hatsuhana.h17740417.Hotel-Information) > - [YuYu Hakone - Private Open Air Onsen Usage Guaranteed](https://www.expedia.co.uk/Hakone-Hotels-YuYu-Onsen-Ryokan-Hakone.h104862373.Hotel-Information) > - [RakutenSTAY FUJIMITERRACE HakoneAshinoko](https://www.expedia.co.uk/Hakone-Hotels-RakutenSTAY-FUJIMITERRACE-HakoneAshinoko.h101807754.Hotel-Information) > - [Hakone Tokino Shizuku](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Tokino-Shizuku.h33329854.Hotel-Information) > - [Hakonowa Hot spring inn](https://www.expedia.co.uk/Hakone-Hotels-Hakonowa-Hot-Spring-Inn.h59019193.Hotel-Information) ### Flights > - [Flights from Shanghai (PVG) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/pvg/man/shanghai-to-manchester) > - [Flights from Edinburgh (EDI) to El Prat de Llobregat (BCN)](https://www.expedia.co.uk/lp/flights/edi/bcn/edinburgh-to-barcelona) ### General ---