Title: Hotel Misión Express San Luis Potosí Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Misión Express San Luis Potosí Hotel in San Luis Potosi with free breakfast and fitness centre ![Front of property – evening/night](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/76da7a73.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/79d8c12e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/0516eec9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/6d9f8467.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Check-in/check-out kiosk](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/e45daf60.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Misión Express in central San Luis Potosí offers guests continental breakfast and garden views. Enjoy a perfect balance of relaxation and activity with drinks at the bar, a gym to maintain fitness routines, and complimentary in-room WiFi. 7.8 Good ## Popular amenities - Room service - Bar - Pet-friendly - Housekeeping - Gym - Parking included £41 includes taxes & fees 24 Oct - 25 Oct ## Room options ### Check availability for these dates # Tonight [Sept 24 - Sept 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 25 - Sept 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=20135220&PinnedHotelID=20135220&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/94ce1d16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 7.8 Good 12 reviews ### Highlights Air conditioning Flat-screen TV Free bottled water Cable channels Desk chair Laptop-compatible safe Iron/ironing board Desk - 249 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/53576467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds ### Highlights Air conditioning Flat-screen TV Free bottled water Cable channels Desk chair Laptop-compatible safe Iron/ironing board Desk - 320 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/83316ff1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room (Dog Friendly) ### Highlights Air conditioning Flat-screen TV Free bottled water Cable channels Desk Laptop-compatible safe Desk chair Laptop workspace - 323 sq ft - Sleeps 4 - 2 Double Beds ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/21000000/20140000/20135300/20135220/6c0c8a8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 Queen Bed ### Highlights Air conditioning Flat-screen TV Free bottled water Cable channels Desk chair Laptop-compatible safe Iron/ironing board Desk - 431 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/16000000/15740000/15730900/15730850/d65542d6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency San Luis Potosi Lomas de San Luis - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 734 reviews £110 includes taxes & fees 4 Oct - 5 Oct [](https://www.expedia.co.uk/San-Luis-Potosi-Hotels-Hyatt-Regency-San-Luis-Potosi.h15730850.Hotel-Information?chkin=2025-10-4&chkout=2025-10-5&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=31b6d55f-4524-41d8-b4f8-55fdffb584c6&top_cur=GBP) Ad ![Flat-screen TV](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4330000/4327900/4327851/f290d41f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express by Marriott San Luis Potosi Zona Universitaria Zona Universitaria - Breakfast included - Parking included - Free WiFi - Air conditioning 8.6 Excellent 832 reviews £45 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/San-Luis-Potosi-Hotels-City-Express-San-Luis-Potosi-Zona-Universitaria.h4327851.Hotel-Information?chkin=2025-10-25&chkout=2025-10-26&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=31b6d55f-4524-41d8-b4f8-55fdffb584c6&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/37000000/36200000/36196600/36196530/09a22533_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Centro by Marriott San Luis Potosi Centro Historico - Pool - Free WiFi - Air conditioning - Breakfast available 9.2 Wonderful 470 reviews £58 includes taxes & fees 30 Sept - 1 Oct [](https://www.expedia.co.uk/San-Luis-Potosi-Hotels-City-Centro-San-Luis-Potosi.h36196530.Hotel-Information?chkin=2025-9-30&chkout=2025-10-1&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=31b6d55f-4524-41d8-b4f8-55fdffb584c6&top_cur=GBP) Ad ![Property entrance](https://images.trvl-media.com/lodging/13000000/12310000/12302700/12302660/a4971a67.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Comfort Inn San Luis Potosi Colonia El Paseo - Breakfast included - Free airport shuttle - Pet-friendly - Parking included 8.4 Very good 1,000 reviews £45 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/San-Luis-Potosi-Hotels-Comfort-Inn-San-Luis-Potosi.h12302660.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=31b6d55f-4524-41d8-b4f8-55fdffb584c6&top_cur=GBP) Ad ![Free daily full breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15380000/15379200/15379135/w4000h2662x0y0-ffa0a380_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Junior by Marriott San Luis Potosi Carranza Barrio de Tequisquiapan - Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 919 reviews £45 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/San-Luis-Potosi-Hotels-City-Express-Junior-San-Luis-Potosi-Carranza.h15379135.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=31b6d55f-4524-41d8-b4f8-55fdffb584c6&top_cur=GBP) Ad ![Rooftop pool](https://images.trvl-media.com/lodging/13000000/12350000/12347000/12346976/ba27f242.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Staybridge Suites San Luis Potosi by IHG San Luis Potosi - Breakfast included - Free airport shuttle - Pet-friendly - Parking included 9.2 Wonderful 365 reviews £79 includes taxes & fees 28 Sept - 29 Sept [](https://www.expedia.co.uk/San-Luis-Potosi-Hotels-Staybridge-Suites-San-Luis-Potosi.h12346976.Hotel-Information?chkin=2025-9-28&chkout=2025-9-29&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=31b6d55f-4524-41d8-b4f8-55fdffb584c6&top_cur=GBP) Ad ![Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/47000000/46030000/46028000/46027970/c240f41e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Plus by Marriott San Luis Potosí San Luis Potosi - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 522 reviews £70 includes taxes & fees 1 Oct - 2 Oct [](https://www.expedia.co.uk/San-Luis-Potosi-Hotels-City-Express-Plus-San-Luis-Potosi.h46027970.Hotel-Information?chkin=2025-10-1&chkout=2025-10-2&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=31b6d55f-4524-41d8-b4f8-55fdffb584c6&top_cur=GBP) Ad ![Property amenity](https://images.trvl-media.com/lodging/12000000/11500000/11491800/11491745/fb4a9794.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ramada Encore San Luis Potosi San Luis Potosi - 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Pool - Breakfast included - Parking included - Free WiFi 9.4 Exceptional 932 reviews £57 includes taxes & fees 26 Sept - 27 Sept [](https://www.expedia.co.uk/San-Luis-Potosi-Hotels-Microtel-Inn-Suites-By-Wyndham.h23510016.Hotel-Information?chkin=2025-9-26&chkout=2025-9-27&rm1=a2®ionId=3207&destination=San Luis Potosi&destType=MARKET&latLong=22.156469,-100.985542&searchId=31b6d55f-4524-41d8-b4f8-55fdffb584c6&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Luis-Potosi-Hotels-Mision-Express-San-Luis-Potosi.h20135220.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Luis-Potosi-Hotels-Mision-Express-San-Luis-Potosi.h20135220.Hotel-Information) ## About the area San Luis Potosi is home to Hotel Misión Express San Luis Potosí. El Domo and Jesus Garcia Corona Railway Museum are cultural highlights, and some of the area's landmarks include Plaza de Armas San Luis Potosí and Centenario Center of Arts. National Fair Potosina and Labyrinth Museum of Science and Arts are also worth visiting. [Visit our San Luis Potosi travel guide](https://www.expedia.co.uk/San-Luis-Potosi.dx3207) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C22.04984%2C-100.86816&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=JR5N7QSp_Tw8UWk3DHJhSgJ1yIw=) Eje 140 No. 365, Zona Industrial, San Luis Potosi, SLP, 78395 ### What's nearby - Tres Naciones Industrial Park - 12 min walk - 0.7 miles - World Trade Center San Luis Potosi - 3 min drive - 1.9 miles - Plaza Sendero Shopping Center - 15 min drive - 10.4 miles - Tangamanga Park I - 20 min drive - 11.6 miles - San Luis Potosi Cathedral - 20 min drive - 14.2 miles ### Getting around - San Luis Potosi, San Luis Potosi (SLP-Ponciano Arriaga Intl.) - 34 min drive ### Restaurants - ‪Cervecería 57 - ‬6 min drive - ‪California Wings & Beer - ‬6 min drive - ‪Black Pimienta - ‬14 min walk - ‪Restaurante Courtyard SLP Lagos - ‬4 min drive - ‪Los Regios Food Company - ‬8 min drive ## About this property ### Hotel Misión Express San Luis Potosí Property highlights Take advantage of free continental breakfast, a garden and a bar at Hotel Misión Express San Luis Potosí. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self-parking - A 24-hour front desk, meeting rooms and a lift Room features All 107 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and desk chairs. Extra conveniences in all rooms include: - Showers and free toiletries - 32-inch flat-screen TVs with cable channels - Daily housekeeping, desks and desk chairs ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Food and drink - Free continental breakfast available daily 7 AM to noon - A bar/lounge - A restaurant ### Restaurants on site - Bar el Mezquite ### Things to do - Gym ### Conveniences - 24-hour front desk ### Guest services - Housekeeping (daily) ### Business services - 24-hour business centre - Meeting rooms ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Free bottled water - Room service ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 600 per pet, per day Welcoming dogs only 1 total (up to 15 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: MXN 600 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Mision Express San Luis Potosi Hotel Mision Express Luis Potosi Mision Express San Luis Potosi Hotel Misión Express San Luis Potosí Hotel Hotel Misión Express San Luis Potosí San Luis Potosi Hotel Misión Express San Luis Potosí Hotel San Luis Potosi ## Frequently asked questions ### Is Hotel Misión Express San Luis Potosí pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 15 kg per pet. There's a fee of MXN 600 per pet, per day. ### How much does it cost to stay at Hotel Misión Express San Luis Potosí? > As of 24 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Misión Express San Luis Potosí on 24 Oct 2025 start from £41.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/San-Luis-Potosi-Hotels-Mision-Express-San-Luis-Potosi.h20135220.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Misión Express San Luis Potosí? > Self-parking is free at this property. ### What time is check-in at Hotel Misión Express San Luis Potosí? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Hotel Misión Express San Luis Potosí? > Checkout is at noon. ### Where is Hotel Misión Express San Luis Potosí located? > Situated in San Luis Potosi, this hotel is 0.8 mi (1.3 km) from Tres Naciones Industrial Park and 1.9 mi (3 km) from World Trade Center San Luis Potosi. Plaza Sendero Shopping Center and Alfonso Lastras Stadium are also within 12 miles (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Misión Express San Luis Potosí Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Location ### 8.0 Staff & service ### 7.8 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 163 8 - Good 105 6 - Okay 47 4 - Poor 40 2 - Terrible 37 ### 10/10 Excellent #### Juan Carlos 4 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo Excelente ##### Juan Carlos Stayed 1 night in Aug 2025 ### 8/10 Good #### elias 18 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities . ##### elias Stayed 1 night in Sep 2025 ### 6/10 Okay #### Gerardo 22 Aug 2025 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities . ##### Gerardo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Francisco 20 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities Quiet clean ##### Francisco Stayed 1 night in May 2025 ### 2/10 Terrible #### Oscar 17 Jul 2025 Disliked: Cleanliness, property conditions & facilities dirty and very noisy, there was no water one day ##### Oscar Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Bianca 3 Jun 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The location was very hard to get to. Bad location. ##### Bianca Stayed 1 night in May 2025 ### 10/10 Excellent #### Nicolle 27 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Its pretty and nice beds ##### Nicolle Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Naoaki 23 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Kind and helpful staffs. Spacious and comfortable room. Located in the industrial area, therefore good for business trip. Great buffet dinner. ##### Naoaki Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Albino 13 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Options to eat, if you do not have car it’s difficult to move ##### Albino Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Dalia 25 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice & clean ##### Dalia Stayed 8 nights in Jul 2023 ### 8/10 Good #### ARTHUR 16 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice but remote. Very comfortable, great place, BUT there are no convenient restaurants, and the hotel food is mediocre. There are some new restaurants opening nearby soon. Also - Important to know - Google maps will not get you here. You must enter the hotel address into your gps, or you will never find it. ##### ARTHUR Stayed 1 night in Apr 2023 ### 6/10 Okay #### Ciria 26 Jul 2024 Do not stay here if you are a female traveling alone nor would I recommend families. Many male workers everywhere because it is an industrial area. They spent evenings outside drinking until early morning hours. They are all just hanging out in the parking lot. I didn’t feel safe even though I was with my husband. I only stayed here because they were pet friendly but had no area to walk the dogs. ##### Ciria Stayed 1 night in Jul 2024 ### 6/10 Okay #### Ruben 9 Sept 2023 Disliked: Staff & service The staff are so bad house keping is so rude ##### Ruben Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### Adalberto 10 Apr 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities There was not electricity,either water...I did my claim and speak with the manager EUGENIO GARCIA...PHONE...444-715-7231...because I need my money back asap....rooms 218.... He told me that you will refund my money,because I did my reservation with you,so...PLEASE CALL HIM..he will tell you what was the problem..... ##### Adalberto Stayed 2 nights in Apr 2023 ### 4/10 Poor #### Uros 31 Oct 2023 Disliked: Cleanliness, staff & service, property conditions & facilities #### Avoid this one! Absolute disaster! I was first time in this hotel 5 years ago when it was brand new. Now again, in September, and it looked very bad, room was very dirty, everything was falling apart, like no maintenance was done until then. Didn't even have toilet paper in the room. I had to check out one week earlier than planned due to business reasons, they promised me refund for my excess nights, gave me printout of payment statement, but even after more than 1 month I didn't get my money. They don't answer the phone, or if they do they don't understand English, or if they do, they hang up or just leave the phone ON and go away. I contacted them on provided email but didn't get any answer. There is a lot of police staying in hotel, making lot of noise in the morning and during the night. Every few days I couldn't get into my room, had to go back down to reception to reprogram key-card. Every morning and evening there was congestion on the road, so driving to/from hotel was a nightmare. It took generally 10-15 minutes than what google maps suggested, but I had some days when I was "driving" for 40-60 minutes more. I wanted to play it nice and don't leave bad review but at the end, they DO deserve it. Food was not so good (according to my Mexican colleagues), but there was variety of choice. Over all, I am extremely dissatisfied and disappointed in that hotel and won't come back unless to get my money! ##### Uros Stayed 20 nights in Sep 2023 ### 2/10 Terrible #### Paulina 15 Sept 2025 Disliked: Cleanliness, property conditions & facilities El hotel está descuidado, huele a caño y las habitaciones muy sucias ##### Paulina Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Maria Antonieta 9 Sept 2025 Disliked: Staff & service, amenities, property conditions & facilities El hotel está en medio de la nada! Las calles y avenidas llenas de hoyos espantoso y peligroso No hay cargador para carro eléctrico tuve que llévalo en grúa pues nunca pensé no habría cargador en un hotel misión ##### Maria Antonieta Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Mario 2 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No nos dieron factura. ##### Mario Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Rey David 23 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Solo falta que halla más uber ##### Rey David Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Armando 15 Aug 2025 ##### Armando Stayed 1 night in Aug 2025 ### 10/10 Excellent #### salvador 15 Aug 2025 ##### salvador Stayed 1 night in Aug 2025 ### 2/10 Terrible #### enrique 15 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities ##### enrique Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Carlos Alfonso 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente en todos los qspectos, atencio , limpieza y tranquilidad ##### Carlos Alfonso Stayed 1 night in Aug 2025 ### 4/10 Poor #### Ivan 12 Aug 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Un lugar muy sucio, con mal olor, no pareciera que realicen limpieza de forma periódica ##### Ivan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Marlenne 11 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención ##### Marlenne Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - 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