Playa del Secreto Holidays from £798

They gonna milk your money for every little thing. Charged me 20 usd for plastic hotel band. I was a solo traveller. But originally room was allowed for 2 persons. But they were asking me 50 usd for another friend visit as i didn't mention the name in check in. End up not paying them. No microwave to heat up the food. Shower was ok. At the end end my mistake that i booked last moment whatever available. But if you have other options i suggest try others. Happy holidays! Gracias!

The hotel is new and immaculate. We were treated like royalty. Foods were fantastic. The Gem of Cancun!

This was our first stay at this hotel and would like to say we did enjoy our time here. The staff were very friendly and helpful. Overall the hotel was clean and tidy. Our room was also very clean and was kept that way throughout our stay. Just to say that Iram ? who kept our room tidy done some amazing towel creations of animals. It was nice to see when people were smoking on their balcony and by the pool they were informed of the rules about not smoking and only smoke in the designated areas by the staff. It was my wife's birthday and it was nice that a little something was done in the room for her. The food in the buffet was mostly good but sometimes was a challenge for my wife to put evening meals together because she is a fussy eater. She did not have this problem in the H10 hotel we stayed in Jamaica. The restraints that we ate at were very good with good food choices. The beach was clean and tidy. The sea had lots of rocky areas but were smooth to walk on but wearing beach shoes solved the problem. There are some sandy areas as well in the sea. Good place to do some snorkelling. Just like to thank the Arely and Marlene for there help with extending our check out time and also Donny in the bowling area. Overall had a great time.

This is the best solo or couple resort! Everyone is very nice and it’s so much to do