Title: Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Adults-only beachfront hotel with outdoor pool ![Villa, Beachfront (with Private Pool and Deck) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/cec81e3f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Villa, Beachfront (with Private Pool and Deck) | Terrace/patio](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/01938ca6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Signature Villa (with Private Plunge Pool and Deck) | Bathroom | Shower, designer toiletries, hair dryer, bathrobes](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/c08a226e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/b1639163.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/e7eedf2c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Viceroy Riviera Maya offers a luxurious retreat near Playa del Carmen Main Beach. Guests relax on white sand shores, enjoy massages at Wayak Spa, and dine at two restaurants. The resort features yoga and fitness classes, plus a garden and library for peaceful moments. VIP Access 9.4 Exceptional ## Popular amenities - - - Hot tub - Bar - All-inclusive - Pet-friendly £570 includes taxes & fees 19 Oct - 20 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates # Tonight [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 19 - Sept 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-20&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ![Signature Villa (with Private Plunge Pool and Deck) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/95691bca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Villa (with Private Plunge Pool and Deck) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 1399 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Villa, Beachfront (with Private Pool and Deck) | Beach/ocean view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/f6dc4d67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Villa, Beachfront (with Private Pool and Deck) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 1668 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed ![Royal Villa (with Private Plunge Pool and Deck) | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/3dcdf476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Villa (with Private Plunge Pool and Deck) 10.0 Exceptional 2 reviews ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 968 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 1 King Bed (with Private Plunge Pool) 10.0 Exceptional 2 reviews ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 968 sq ft - Sleeps 3 - 1 King Bed ![Viceroy Villa with Private Plunge Pool and Deck | Garden view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/30db8b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Viceroy Villa with Private Plunge Pool and Deck ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 1668 sq ft - Sleeps 3 - 1 King Bed ![Egyptian cotton sheets, premium bedding, pillow-top beds, minibar](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa, 2 Queen Beds (with Private Plunge Pool) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 968 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ![Ocean View Two Level Villa with Large Private Pool | Garden view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/4670aa6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Two Level Villa with Large Private Pool ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 2809 sq ft - Partial ocean view - Sleeps 4 - 1 King Bed ![Premium Villa (with Private Plunge Pool) | Garden view](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/a84ebe4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Villa (with Private Plunge Pool) ### Highlights Furnished patio Separate sitting area Private plunge pool Air conditioning Flat-screen TV Hypo-allergenic bedding Pillow menu Blackout curtains - 1668 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4800000/4799500/4799416/1a0be1e6_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Select Club at Sandos Caracol All Inclusive - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information) ## About the area Located in Playa del Carmen, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Maroma Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and ecotours nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66506%2C-87.03328&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TT7aorNn5h8MQmzsqj2ANGnj8l4=) Playa Xcalacoco Frac 7, Playa del Carmen, QROO, 77710 ### What's nearby - Playa Xcalacoco - 6 min walk - 0.4 miles - Gran Coyote Golf - 4 min drive - 1.6 miles - El Camaleón Mayakoba Golf Course - 6 min drive - 2.9 miles - Quinta Avenida - 9 min drive - 5.0 miles - Playa del Carmen Main Beach - 9 min drive - 5.3 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive ### Restaurants - ‪Amaranto - ‬5 min drive - ‪Privilege Lounge - ‬5 min drive - ‪Sunset restaurant - ‬20 min walk - ‪La Hacienda - ‬6 min drive - ‪Mamma Mia - ‬18 min walk ## About this property ### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Luxury hotel near El Camaleón Mayakoba Golf Course Located close to Playa del Carmen Main Beach and Quinta Avenida, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only provides a beach bar, a poolside bar and a terrace. With a white sand beach, beachfront dining and beach massages, this hotel is the perfect place to soak up some sun. Indulge in a hot stone massage, a manicure/pedicure and a body wrap at Wayak Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Yoga classes and fitness classes are offered at the health club; Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only also has a garden, a hair salon and a library. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site. Other perks include: - An outdoor pool - Limo/town car service, continental breakfast (surcharge) and valet parking (surcharge) - Tour/ticket information, a porter/bellboy and beach towels - Wedding services, a banquet hall and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All guest rooms at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only feature comforts, such as private plunge pools and premium bedding, in addition to perks, such as furnished patios and pillow menus. Other amenities include: - Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses - Designer toiletries, showers and hairdryers - 42-inch flat-screen TVs with satellite channels and DVD players - Separate sitting areas, ceiling fans and housekeeping ### All-inclusive details All-inclusive room rates at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Lessons/classes/games Pilates Yoga ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Limo/town car service - Valet parking on site (USD 8 per day) ### Food and drink - Daily continental breakfast available 7:00 AM to 11:30 AM for a fee: USD 35 to 50 per person - 2 restaurants - A bar/lounge - A beach bar - A poolside bar - Couples/private dining - Snack bar/deli ### Restaurants on site - Coral Restaurant + Bar - La Marea Restaurant ### Things to do - Fitness classes - Full-service spa - Health club - Hot tub - Library - Outdoor pool - Sauna - Steam room - Yoga classes ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - In-room massages - Manicures/pedicures - Outdoor treatment areas - Prenatal massages - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Shower - Slippers - Towels provided ### Entertainment - 42-inch flat-screen TV with satellite channels - DVD player - Private plunge pool ### Food and drink - Champagne service - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Free local calls - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 50 per pet, per night Service animals are welcome, and are exempt from fees Up to 9 kg per pet Food and water bowls are available ### Children and extra beds Children younger than 13 are not allowed at this adults-only property; all guests 13 and older are welcome Rollaway/extra beds are available for USD 136.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: 13.21 per cent of room rate We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 35 to 50 per person - Airport shuttle fee: USD 348 per vehicle (return, maximum occupancy 4) - Valet parking fee: USD 8 per day - Pet fee: USD 50 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: USD 136.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Guests under 13 years old are not permitted at this adults-only property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Riviera Maya Viceroy Viceroy Maya Viceroy Maya Riviera Viceroy Riviera Viceroy Riviera Maya Viceroy Riviera Maya Hotel Viceroy Riviera Maya Hotel Playa del Carmen Viceroy Riviera Maya Playa del Carmen Tides Riviera Maya Hotel Tides Riviera Maya Resort Viceroy Riviera Maya Playa Del Carmen, Mexico Viceroy Riviera Maya Resort Playa del Carmen Viceroy Riviera Maya Resort Tides Riviera Maya Resort Ikal Del Mar Tides Riviera Maya Hotel Viceroy Riviera Maya Playa Del Carmen ## Frequently asked questions ### Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > As of 18 Sept 2025, prices found for a 1-night stay for 2 adults at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only on 19 Oct 2025 start from £569.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only pet-friendly? > Yes, Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only allows pets with a maximum weight of up to 9 kg per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees. ### How much is parking at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Valet parking is available for USD 8 per day. ### What time is check-in at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Checkout is at noon. ### Does Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 348 per vehicle applies. ### Are there all-inclusive benefits at Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only? > Some rate plans available at this property are all-inclusive. ### Where is Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only located? > This Playa del Carmen hotel is on the beach, 2.8 mi (4.5 km) from El Camaleón Mayakoba Golf Course, and within 6 mi (10 km) of Playa del Carmen Main Beach and Quinta Avenida. Maroma Beach and Xplor Theme Park are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 318 8 - Good 48 6 - Okay 11 4 - Poor 10 2 - Terrible 8 ### 9.6/10 Cleanliness ### 9.8/10 Staff & service ### 9.0/10 Amenities ### 9.6/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### elissa 18 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities The hotel is beautiful and the service is exceptional. The whole staff made a huge effort during my stay to make sure enjoyed my stay and had every I needed. ##### elissa Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Anant 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly staff who took care of us, very peaceful getaway, amazing food and drinks ##### Anant Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Philip 15 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely stunning resort. So relaxing. Staff was unbelievable and so nice. Food, amazing. ##### Philip Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Justin 5 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food was very very good, every night we ate at the resort it was top tier. Staff was amazing, all super friendly and helpful through the whole stay. Prepare for feather pillows, comfortable but different if you’re not used to them. Over top tier experience. ##### Justin Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Grace 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities clean, beautiful, and the service is amazing. Every worker went above and beyond ##### Grace Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Sarah 24 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I can’t say enough about this place! It is amazing! The rooms are stunning. It’s one of the nicest places I’ve ever stayed. The staff are superb. Like over the top amazing. The butler service is attentive and incredible. The spa was lovely and the food is dreamy! I’ll definitely be visiting more Viceroy hotels because of this place! ![](https://a.travel-assets.com/ugc/hotel-reviews/7e159b21-a9a8-4cb1-bcd8-563ff2433b3c-1750796892040.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/25443b55-a162-46d7-83ba-695a04f37def-1750796892255.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f790f68f-26ea-415b-b9f7-c830eddfecf5-1750796893361.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/49cd8621-9a12-4f63-9aaa-248dfce995a5-1750796894180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sarah Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Leanne 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and amazing staff! ##### Leanne Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Sam 29 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxing and remote ##### Sam Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Jose 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is probably one of the nicest and most accommodating hotels i’ve ever stayed at. ##### Jose Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Verified traveller 7 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastic + Some Tips We had such a lovely stay at the Viceroy and will definitely be back. Beautiful property. VERY quiet and private. If you’re looking for a private escape into luxury…. This is it! And the staff was really incredible. The only two things that weren’t clear in other reviews that would have been helpful for vacation planning: You are a good 15-20 minute cab ride from Playa Del Carmen and it’s a standard $400 pesos each way. There is no where else to eat nearby except the resort (which does have good food - I’m obsessed with their coconut lemongrass drink!), but there are no options at the viceroy that aren’t expensive. So you have to take your $800 pesos cab to and from Playa to grab dinner. ##### Verified traveller Stayed 4 nights in May 2025 ### 10/10 Excellent #### jeanne Margaret 4 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The villa was beautiful and the staff was so friendly. ##### jeanne Margaret Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Chris 20 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful, relaxing and excellent staff ##### Chris Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Jackie 11 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Romantic, private beautiful accommodations. We especially enjoyed the private pool and the outdoor shower. The attentive service made our stay wonderful. ##### Jackie Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Linda I 7 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The villas are a dream and the walk path to the pool with access to the beach is just a dream. ##### Linda I Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Efren 23 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect and beautiful. Me and my wife loved it. We will definitely come back. ##### Efren Stayed 6 nights in Jun 2024 ### 10/10 Excellent #### David 22 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff set the viceroy apart. Beach front location. ##### David Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Gina 30 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice experience. The staff was fantastic! ##### Gina Stayed 4 nights in Jul 2023 ### 10/10 Excellent #### Ronald 5 Apr 2025 Liked: Cleanliness, amenities, property conditions & facilities We seldom stay on property when we travel, choosing to venture out and explore. This trip, our plans were different. We just needed to chill and we’re so happy we chose The Viceroy to do so. The property is incredible. The villas are private and intimate. Natural vibes all around. But two specific things were just outstanding and noteworthy. Firstly, the food. Everything we ate was remarkable. Like trying to deconstruct the ingredients so we could cook it at home remarkable. In four days of meals there wasn’t a single thing we ate, or sipped, that wasn’t delicious. But above all was the service. The staff was incredibly friendly, helpful and so attentive that it elevated our experience beyond our expectations. We felt the love. 10/10. We’ll be back again. ##### Ronald Stayed 4 nights in Mar 2025 ### 8/10 Good #### natalie 27 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place out of the busy city This hotel is quaint and adorable for a quiet couples trip. The staff and service is impeccable. They are so very kind and attentive to every detail. The villas and very private and the grounds are lush jungle and really lovely ![](https://a.travel-assets.com/ugc/hotel-reviews/3E945881261DDCD9DAF22C585DCFF14BC022522A1709003443742.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/CC02ED0A5A798A4EEB6AE88DBA751D61E7F53BEB1709003442366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/48613310556AC7C9AE944D884825535385BC6D931709003443956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2ABFE69B3DAFCCCD9EC91CE03D3813447281352C1709003444503.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### natalie Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### CHIA-TENG 27 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is quiet and hidden for those looking for privacy. The facilities and amenities were top notch and well taken care of; the staff were friendly and attentive. Highly recommended. ##### CHIA-TENG Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Jacob Bryan 2 Nov 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at the Viceroy is unbelievable! Best experience at a resort I have ever had! My wife and I went here for our honeymoon and we could not be happier with our experience! ##### Jacob Bryan ### 6/10 Okay #### Gregory Alexander 21 Feb 2023 Liked: Staff & service, property conditions & facilities Very much a Private facility ##### Gregory Alexander Stayed 6 nights in Feb 2023 ### 10/10 Excellent #### Jaime 14 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### My Dream Birthday We did The Best Choice with Viceroy! Incredible Rooms, The Best Service, the Spa is a Other Nivel Nice Beach and Beautiful View, Excellent food, The Service in the Beach Wowwww, We come back Soon! ![Take Breakfast in the pool](https://a.travel-assets.com/ugc/hotel-reviews/F0FAD356EEF55310E9B1D9D79525433D81E675C91668440158700.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jaime Stayed 3 nights in Nov 2022 ### 4/10 Poor #### Taylor 29 Jun 2025 Liked: Staff & service Disliked: Cleanliness, amenities My husband and I went for our 2 year wedding anniversary. It was not for us, and we would not go back or recommend it. We ended up changing our flight and leaving a day early, that is how uncomfortable we were. The biggest issue for us was that we did not feel comfortable relaxing inside of the rooms, even in the beachfront villa we ended up upgrading to, hoping that the issues in our first, smaller villa wouldn’t persist. Unfortunately they did - and by they I mean the cockroaches in the bathroom. This is unacceptable to us in a luxury resort that charges a $1600 card hold along with a $200+ non refundable tax at check in. All of the rooms at the resort are on the ground level, which probably accounts for a lot of the wildlife you will see in your rooms, including large spiders and a lot of mosquitoes. My husband and I are still recovering from the bites a week later as I write this review. The rooms roofs are thatched like island huts, so besides what also may be living up there, when a storm hits the roof degrades and sprays the thatch all around the room and bed. Playa del Carmen is suffering from the sargassum issue, it is really bad. You cannot swim in the ocean and it smells terrible. The best part of the hotel is the pool, but you are only there for a couple hours max a day. And you must watch two men with small wheelbarrows works tirelessly in the heat as they attempt to pick up the seaweed and haul it away from the beach past you by the pool. It’s depressing. ![thatched roof with rusty air vents ](https://a.travel-assets.com/ugc/hotel-reviews/3ff35a99-43d5-4d83-ad01-1b15e0cfcd43-1751211230861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![cockroach on bathroom window ](https://a.travel-assets.com/ugc/hotel-reviews/c78c823c-2d06-4432-a453-28bb6b6a3cab-1751211230102.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![beach with brown water from sargassum ](https://a.travel-assets.com/ugc/hotel-reviews/8639e068-8ed7-49e0-a453-9226c3a173f1-1751211231224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Taylor Stayed 5 nights in Jun 2025 ### 6/10 Okay #### hussein M 14 Nov 2023 Liked: Cleanliness Disliked: Staff & service The staff wants to suck your blood , not friendly at all. ##### hussein M Stayed 6 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Bahia Principe Grand Coba - 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