Skip to main content
Beginning of main content
Expedia-verified reviews
Exceptional!
4.7 of 5 guest rating
Room type Options Nightly price Book
Villa, Ocean View (Two Level)
Room with view
2900 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Other room types
Villa, Beachfront
Room with view
1722 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Signature Villa
1399 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Royal Villa
1000 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Luxury Villa, 1 King Bed
1000 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Premium Villa
1722 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price
Luxury Villa, 2 Queen Beds
1000 square feet
2 Queen Beds
Room sleeps 3 guests
Select dates to see price
Villa, View
Room with view
1722 square feet
1 King Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
5-star beach resort with a full-service spa

Popular property highlights

Free WiFi
Pets allowed
Outdoor pool
Smoke-free property
24-hour front desk

Location

With direct access to the beach, this Playa del Carmen resort is within 3 mi (5 km) of Punta Esmeralda Beach, Quinta Avenida and Mamitas Beach Club. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are also within 3 miles (5 km).

Resort features

Catch some rays at the nearby beach or spend the day relaxing at Viceroy Riviera Maya's full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.

Room amenities

All 41 rooms boast private plunge pools, and offer free WiFi and furnished patios. Free wired Internet and separate sitting areas are standard, as are flat-screen TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

All-inclusive room rates at Viceroy Riviera Maya are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Hotel Amenities

Some rates at Viceroy Riviera Maya are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya such as the outdoor pool and the health club.

Dining is available at one of the resort's 2 restaurants. The property also offers a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include A poolside bar and A bar/lounge. Wired and wireless Internet access is complimentary. This luxury resort also offers a hot tub, a steam room and a garden. Parking is available on-site at a surcharge.

Viceroy Riviera Maya is a smoke-free property.

  • Library
  • Bar/lounge
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Beach umbrellas
  • Spa treatment room(s)
  • Free beach cabanas
  • Porter
  • Tours/ticket assistance
  • Beach sunloungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Steam room
  • Sauna
  • Valet parking (surcharge)
  • Free wired Internet
  • Health club
  • Limo or Town Car service available
  • Outdoor pool
  • Smoke-free property
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Spa services on site
  • Terrace
  • Hair salon
  • Number of restaurants - 2
  • Concierge services
  • Gift shops or newsstand
  • Snack bar/deli
  • Beach towels
  • Spa tub
  • Total number of rooms - 41
  • Wedding services
  • Airport transport (surcharge)
  • Garden
  • Multilingual staff

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

Viceroy Riviera Maya offers 41 forms of air-conditioned accommodation which are accessible via exterior corridors, and features private plunge pools and DVD players. Rooms open to furnished patios. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 42-inch Flat-screen televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Free newspaper
  • Air conditioning
  • Egyptian-cotton sheets
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Free bottled water
  • Furnished patio
  • Ceiling fan
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Satellite TV service
  • Flat-panel TV
  • Room service (24 hours)
  • Free WiFi
  • Access via exterior corridors
  • Free wired Internet
  • DVD player
  • Designer toiletries
  • Private plunge pool
  • In-room climate control (air conditioning)
  • In-room massage available
  • Premium bedding
  • Slippers
  • Separate sitting area

Where to Eat

La Marea – This beachfront restaurant only serves dinner.

Coral Grill and Bar – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Library Lounge – On-site cocktail bar. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Parasailing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Wayak has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is 16

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of USD 50 per pet, per night.
  • Up to 20 lb

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: USD 240 per vehicle (roundtrip)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Riviera Maya Viceroy
  • Viceroy Maya
  • Viceroy Maya Riviera
  • Viceroy Riviera
  • Viceroy Riviera Maya
  • Viceroy Riviera Maya Hotel
  • Viceroy Riviera Maya Hotel Playa del Carmen
  • Viceroy Riviera Maya Playa del Carmen
  • Tides Riviera Maya Hotel
  • Tides Riviera Maya Resort
  • Viceroy Riviera Maya Playa Del Carmen, Mexico
  • Viceroy Riviera Maya Resort Playa del Carmen
  • Viceroy Riviera Maya Resort
  • Tides Riviera Maya Resort
  • Ikal Del Mar
  • Tides Riviera Maya Hotel
  • Viceroy Riviera Maya Playa Del Carmen

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Children aged 12 years old and younger are not permitted at this property.

Sorry, we seem to have had an issue loading our review content. Try again?