Title: IT Boutique Hotel & Restaurant Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=21452690&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # IT Boutique Hotel & Restaurant Travelers experience luxurious comfort and attentive service in Playa del Carmen, where Caribbean relaxation meets the energy of Mexico's vibrant coastal town ## Photo gallery for IT Boutique Hotel & Restaurant ![Front of property - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/31f11ae0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Porch - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/afcab6c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, in-room safe, individually decorated - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/97b703a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/8ce9db55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers - IT Boutique Hotel & Restaurant (Playa del Carmen)](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/c0882615.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies IT Boutique Hotel & Restaurant sits on Playa del Carmen's shoreline offering a refined escape. Guests can dine at either of the two restaurants, relax by the outdoor pool with dedicated sun loungers, or enjoy a quiet moment with coffee at the hotel's café. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £75 includes taxes & fees 8 Feb - 9 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21452690&PinnedHotelID=21452690&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/7ae523c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 5 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes Private bathroom - 344 sq ft - Resort view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Plus ![Deluxe Plus | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/f9c818b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Plus 8.0 Very good 4 reviews ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes Private bathroom - 377 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Balcony ![Premium Room, Balcony | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/0cd46ddd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony 8.0 Very good 3 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes - 377 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Suite with Balcony ![Suite with Balcony | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/w544h711x0y1-bfb24e4e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes - 388 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, 2 Queen Beds, Balcony ![Premium Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/a3e886ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Queen Beds, Balcony 8.6 Excellent 4 reviews ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Flat-screen TV Hypo-allergenic bedding Premium bedding Bathrobes - 388 sq ft - City view - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-IT-Boutique-Hotel-Restaurant.h21452690.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-IT-Boutique-Hotel-Restaurant.h21452690.Hotel-Information) ## About the area Located in Zazil-ha, a neighbourhood in Playa del Carmen, IT Boutique Hotel & Restaurant is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63663%2C-87.06389&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1FOqWo-f34_-TwLsv8vqLcoZsRs=) Calle 44 con Avenida Primera- Zazil-Ha, Playa del Carmen, QROO, 77710 ### What's nearby - Mamitas Beach \- 3 min walk \- 0.2 miles - Playa del Carmen Main Beach \- 5 min walk \- 0.3 miles - Coco Beach \- 6 min walk \- 0.4 miles - Quinta Avenida \- 8 min walk \- 0.5 miles - Quinta Alegría Shopping Mall \- 13 min walk \- 0.7 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive ### Restaurants - ‪Pizza Italia - ‬2 min walk - ‪Ah Cacao Chocolate Café - ‬4 min walk - ‪Colectivo Mexicano Cervecero - ‬2 min walk - ‪Que Huevos - ‬3 min walk - ‪Roma Spaghetti - ‬3 min walk ## About this property ### IT Boutique Hotel & Restaurant Upscale hotel near Playa del Carmen Main Beach Close to Mamitas Beach and Quinta Avenida, IT Boutique Hotel & Restaurant provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a facial, a body treatment or a massage. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar. You'll also find perks such as: - An outdoor pool, along with sunloungers - Free self-parking and extended parking - Cooked-to-order breakfast (surcharge), a 24-hour front desk and a nature reserve - Wedding services, concierge services and tour/ticket information - Guest reviews speak highly of the helpful staff Room features All rooms are individually furnished, and have comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with showers and shampoo - Flat-screen TVs with cable channels - Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers ## Similar properties ![Master Suite | Jetted bathtub](https://images.trvl-media.com/lodging/4000000/3900000/3898700/3898657/ce9f7e5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Be Playa Hotel Boutique & Rooftop Bar - Adults Only Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 837 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=3898657&PinnedHotelID=3898657&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/10000000/9800000/9794300/9794206/f4fd5a59.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Margarita, Boho Chic Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 618 reviews £63 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=9794206&PinnedHotelID=9794206&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/22000000/21600000/21598900/21598831/f59c8ef6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Leyenda Boutique by Bunik Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 9.0 Wonderful 246 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=21598831&PinnedHotelID=21598831&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/22000000/21400000/21395400/21395365/94d53067.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### MARQUEE Playa Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 267 reviews £75 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=21395365&PinnedHotelID=21395365&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/a6730ffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 1,006 reviews £68 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/38000000/37040000/37033500/37033467/cb208860.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serenity Hotel Boutique by Alsol Downtown Playa del Carmen - Pool - Pet-friendly - Restaurant - Air-conditioning 9.0 Wonderful 503 reviews £77 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=37033467&PinnedHotelID=37033467&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,258 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/7000000/6180000/6174000/6173930/261e37f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soho Playa Hotel Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free Wi-Fi 8.6 Excellent 710 reviews £56 includes taxes & fees 22 Jan - 23 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=6173930&PinnedHotelID=6173930&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/43000000/42410000/42408800/42408756/35353a56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CALIXTA Hotel Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 324 reviews £64 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=42408756&PinnedHotelID=42408756&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/8000000/7230000/7229300/7229300/0c40f52d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Senses Quinta Avenida By Artisan Adults Only Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Restaurant 8.0 Very good 488 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=7229300&PinnedHotelID=7229300&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free secured, covered self parking on site - Free extended parking on site - Limited on-site self parking ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 220 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar ### Restaurants on site - IT Restaurant ### Things to do - Beach yoga - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - In a nature reserve - Outdoor furniture - Pool loungers - Rooftop terrace ### Spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lever door handles - Lift (120 centimetre wide door) - Smooth flooring in public areas - Smooth flooring in room - Tile flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible pool - Wheelchair-accessible registration desk (60 centimetre high) - Wheelchair-accessible restaurant ### More - 5 floors - Smoke-free property ## Room amenities ### Bedroom - Hypo-allergenic bedding - Premium bedding ### Bathroom - Dressing gowns - Hair dryer (on request) - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Espresso maker - Limited room service ### More - Air conditioning - Desk chair - Electrical adapters - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children 17 and younger are not allowed at this property; all guests older than 17 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 56.57 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: from approximately MXN 220 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 17 years old and younger are not permitted at this property ### Property is also known as It Hotel Residences It & Restaurant Del Carmen IT Boutique Hotel & Restaurant Hotel IT Boutique Hotel & Restaurant Playa del Carmen IT Boutique Hotel & Restaurant Hotel Playa del Carmen ## Frequently asked questions ### Does IT Boutique Hotel & Restaurant have a pool? ### How much does it cost to stay at IT Boutique Hotel & Restaurant? ### Is IT Boutique Hotel & Restaurant pet-friendly? ### How much is parking at IT Boutique Hotel & Restaurant? ### What time is check-in at IT Boutique Hotel & Restaurant? ### What time is check-out at IT Boutique Hotel & Restaurant? ### Where is IT Boutique Hotel & Restaurant located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## IT Boutique Hotel & Restaurant Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 269 8 - Good 100 6 - Okay 35 4 - Poor 21 2 - Terrible 22 ## Reviews ### 10/10 Excellent #### Elan 21 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and amenities ##### Elan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Jason 14 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel near all the amenities. Clean and quiet. We would stay again. ##### Jason Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### tereza 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel . Near everything… The staff is amazing … Every one is very nice, helpffull and polite . Yago and Valentina from the front desk are amazing… Só nice and polite … I will go back in the future and will stay this this hotel for sure . I super recommend this facility … I had an amazing time . Thank you all … ##### tereza Stayed 9 nights in Aug 2025 ### 10/10 Excellent #### Matthew Paul 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff were the best part! They made us feel welcome and at home. The property has beautiful roof top views and a close walk to the beach/ 5th Avenida. They made our trip a nice place to relax after a long day of adventures! The only thing I would change is longer hours open for the roof top (both morning and evening) would've been a nice option. ![](https://a.travel-assets.com/ugc/hotel-reviews/127c7cc8-0330-42f2-a663-47f5651126b9-1758157713117.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fdd5ecb6-12d3-4012-a4ff-bbc5d88a48b7-1758157712692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4191863d-202e-4cae-91ba-f7e17402c4b8-1758157713131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d3e14a0f-4c95-45cd-927d-1fc5eeb60518-1758157713007.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matthew Paul Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Oscar 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and very helpful staff. Great location as well! ##### Oscar Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Chandra 22 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect location... Great view from the roof top ##### Chandra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jennifer 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful location and staff! Highly recommend! ##### Jennifer Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### Millia 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel truly is centrally located. Staff was very friendly and so helpful in helping me to arrange a surprise for my fiancée. Definitely would not hesitate to stay here again. ##### Millia Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Yenni 9 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful, safe, and convenient hotel near the best of Playa del Carmen ##### Yenni Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Farhan 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel front staff were amazing. We stayed for 2 nights, hotel was clean, washrooms were clean. Nice amenities. Will stay here again next time. ##### Farhan Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Barbara 1 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities Love everything about this hotel from the location to the staff that was always very helpful with any questions that we had. ##### Barbara Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Irelyn 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was absolutely amazing. All of the staff members were very helpful and friendly, particularly Yair, who made our experience even better. It was within 10 mins walking distance to a TON of great restaurants in every direction, and only about a 10 minute walk to the beach as well! If we stay in Playa del Carmen again we will certainly stay here! ##### Irelyn Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Sophie 8 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel.. very clean and friendly staff! Only a minute walk to 5th avenue.. but super quiet area. Felt safe walking back to the hotel at night, even as a solo female traveler. Highly recommend! ##### Sophie Stayed 1 night in Feb 2025 ### 8/10 Good #### Andrew 3 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location off the beaten path but close by everything ##### Andrew Stayed 3 nights in Mar 2024 ### 8/10 Good #### Luis Angel 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were great and friendly. The rooftop pools were nice the food was good. The only complaint I would have is the room had no safe and there was no way to lock my room door from the inside. ##### Luis Angel Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Mairead 18 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at IT boutique hotel was fantastic. The property was located a block away from 5th ave but was far enough to be away from the noise of it all. Staff was fantastic. Pool was amazing. My room was extremely clean and modern. Would definitely stay here again ##### Mairead Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Jennifer 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic stay at IT Boutique hotel. The staff was incredible; they were very friendly and helpful with any questions we had. We were very appreciative that they were able to accommodate our early check in request and late check out. It it steps away from Quinta Avenida yet quiet away in which we were able to get a good night's rest. I would not hesitate to stay here again. Thanks again for helping make our trip enjoyable! ##### Jennifer Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### David 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For the price point on this hotel, it was beyond expectations!! The staff are very helpful and super friendly !! The hotel is just off of busy 5th avenue, so you don’t get the noise, but, still benefit from being close to the action!! The beach is only steps away also. So many good restaurants and bars to enjoy close by! Breakfast was nice, only a couple options but, both options were plenty good for us!! I would come back to the IT Boutique in a heartbeat next time Playa Del Carmen is on my list !! ##### David Stayed 9 nights in Mar 2025 ### 10/10 Excellent #### Alan 4 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great stay! Close to quinta avenida! Without the loud noise from the clubs! Would recommend. ##### Alan Stayed 4 nights in Nov 2023 ### 8/10 Good #### Sandra 6 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location. Near the public beach and near to the 5th avenue with all shops and restaurants. ##### Sandra Stayed 4 nights in Apr 2024 ### 8/10 Good #### Rosario 7 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities We stayed five nights. Everything went well. The things we appreciated most were the location, central but not noisy, the hotel's structure, with parking and two nice pools, one of which was an infinity pool, the friendliness of the receptionists, and the free supply of beach towels and small bottles of water. To improve on cleanliness, there was a lot of dust both in the room and on the chairs outside the balcony, and the quality of breakfast. ##### Rosario Stayed 6 nights in Mar 2025 ### 8/10 Good #### Maxime Jean 3 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like the terrass and the pool. The shower drain sometimes smelled very bad. It also lacked pressure. The room was good. ##### Maxime Jean Stayed 14 nights in Mar 2025 ### 6/10 Okay #### Alexis 31 Jul 2025 Liked: Cleanliness, staff & service The property overall was very nice. The staff was super friendly and helpful. The room was very small but it had a nice balcony and bathroom. The room was clean but no space to put anything such as clothes, shoes, etc. the pillows were very fat and uncomfortable. We asked for smaller pillows but unfortunately they did not have any. The curtain closing the sliding glass door was also broken and light would come into the room so I had to tie it with a hair tie. The property is walkable to everything including 5ta Avenida just one block away. The rooftop area is nice but not the best. The drinks were amazing though. ##### Alexis Stayed 4 nights in Jul 2025 ### 8/10 Good #### Roberto 10 Mar 2025 Liked: Cleanliness, staff & service Great location(about a block on the quiet side of 5ta avenida and 2 blocks from the beach). Rooms are ok(no luxuries), decent size, and functional, but bathrooms do need some mayor facelift(a hairdryer and a small fridge would be recommended). Basic cable TV channels would be appreciated(you can only watch YouTube or Netflix..and the latter one didn’t work in my room). Breakfast options are limited(wish they had more options to choose from). Service at front desk is outstanding, and that along with location makes this hotel a great choice for people on a budget, on business, or people who just need a comfortable place after a long day of excursions. ##### Roberto Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Jessica 25 Jan 2024 Liked: Staff & service It was an OK hotel for the time we stayed, 8 days. The ridiculously loud music from the rooftop, was very anti-social in my opinion as not everybody was here to party. When we had an issue, it was hard to find someone to assist us at the reception. Breakfast was ok, I understand that they are trying to make extra cash by charging for drinks but in this case, the clients need to be informed about the property in the description so the client can decide accordingly. The description informed us that there was an extra fee for airport pick-up when I tried to book I was told that it is not a service they offer. The rooftop is gorgeous, great swimming pools. Very nice decor in the common areas. ##### Jessica Stayed 8 nights in Jan 2024 ## Expedia's Latest Trends ### Hotels > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Illusion Boutique Hotel ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Illusion-Boutique-Hotel-By-Xperience-Hotels.h1163348.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - 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