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IT Boutique Hotel & Restaurant

4.0 star property
Travelers experience luxurious comfort and attentive service in Playa del Carmen, where Caribbean relaxation meets the energy of Mexico's vibrant coastal town

Choose dates to view prices

IT Boutique Hotel & Restaurant sits on Playa del Carmen's shoreline offering a refined escape. Guests can dine at either of the two restaurants, relax by the outdoor pool with dedicated sun loungers, or enjoy a quiet moment with coffee at the hotel's café.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is £60
includes taxes & fees
23 Jul - 24 Jul

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, laptop workspace

Deluxe Room

8.0 out of 10
Very good
(5 reviews)
  • Resort view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Plus

Deluxe Plus | Premium bedding, in-room safe, laptop workspace

Deluxe Plus

8.0 out of 10
Very good
(5 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Balcony

A hotel room with a large bed, a bedside table with a lamp, a tray with glasses and a phone, and a view through the window.

Premium Room, Balcony

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite with Balcony

Suite with Balcony | Premium bedding, in-room safe, laptop workspace

Suite with Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Balcony

A hotel room with a large bed, a smaller bed, and a seating area with a view through a patterned window.

Premium Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Apartment, 1 King Bed with Sofa bed

A modern bedroom with a large bed, wooden headboard, bedside lamps, a ceiling fan, and a wardrobe.

Superior Apartment, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Family Apartment

A modern living room with a sofa, a TV, a ceiling fan, and a kitchen area with a refrigerator and dining table.

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Located in Zazil-ha, a neighbourhood in Playa del Carmen, IT Boutique Hotel & Restaurant is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
Map
1a. Nte. Manzana 157 Lote 4, Zazil-ha, Playa del Carmen, QROO, 77720

What's nearby

  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    3 min walk - 0.2 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    6 min walk - 0.4 miles
  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    8 min walk - 0.5 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    13 min walk - 0.7 miles
  • Central Square
    3 min drive - 1.1 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    45 min drive

Restaurants

  • San Lucho Mezcaleria
    2 min walk
  • Ah Cacao Chocolate Café
    3 min walk
  • De Local
    2 min walk
  • Pizza Italia
    2 min walk
  • Quinta Parilla
    2 min walk

About this property

IT Boutique Hotel & Restaurant

  • Upscale hotel near Mamitas Beach
  • Located close to Playa del Carmen Main Beach and Quinta Avenida, IT Boutique Hotel & Restaurant provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to spa services, such as a sports massage, a body scrub or a facial. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a bar.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers
    • Free self-parking and extended parking
    • Cooked-to-order breakfast (surcharge), tour/ticket information and outdoor furniture
    • Smoke-free property, wedding services and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms are individually furnished, and have comforts, such as premium bedding and heated floors, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Showers and shampoo
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, patios and heated floors

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Free extended parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 220 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • IT Restaurant

Things to do

  • Beach yoga
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 220 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property

Frequently asked questions

Does IT Boutique Hotel & Restaurant have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at IT Boutique Hotel & Restaurant?

As of 19 Jul 2026, prices found for a 1-night stay for 2 adults at IT Boutique Hotel & Restaurant on 23 Jul 2026 start from £60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is IT Boutique Hotel & Restaurant pet-friendly?

No, only service animals are welcome at the property.

How much is parking at IT Boutique Hotel & Restaurant?

Self-parking and extended parking are free at this property.

What time is check-in at IT Boutique Hotel & Restaurant?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at IT Boutique Hotel & Restaurant?

Checkout is at noon.

Where is IT Boutique Hotel & Restaurant located?

Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach and Quinta Avenida. Coco Beach and Super Chedraui Selecto Avenida 10 are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

IT Boutique Hotel & Restaurant Reviews

8.8

Excellent

9.0

Cleanliness

9.0

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 308 out of 511 reviews
Rating 8 - Good. 119 out of 511 reviews
Rating 6 - Okay. 40 out of 511 reviews
Rating 4 - Poor. 22 out of 511 reviews
Rating 2 - Terrible. 22 out of 511 reviews

Reviews